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Charleston Custom Golf Carts
2300 Clements Ferry Rd Unit 201, Charleston, SC 29492, United States
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Charleston Custom Golf Carts
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Na
Review №1

I’ve got an older cart that needed batteries. Called a few places and not only were they the most responsive but also most reasonably priced. Marcus specifically your quick responses and callbacks is what sold me. I don’t know why that sort of thing is so rare these days but it was refreshing and I appreciate it. Found my go to golf cart place

Da
Review №2

Marcus was very helpful and knowledgeable in regards to my needs for batteries, parts and repair methods. Will certainly return for future golf cart needs.

Li
Review №3

I called a few golf cart service locations in Mount P. After speaking with the service manager, I decided I wanted them to handle my service needs. They quickly gave me an appointment (2 days after my call), picked up the cart before 11 and returned it with new batteries by 4. Ryan was very informative after dropping it off to educate me on how to care for the new batteries to get the most life out of them. Thanks for a fabulous job!

La
Review №4

Great experience. Danielle was very knowledgeable and patient in customizing our cart. I kept adding to the cart and it was never a problem. The cart turned out fantastic! I would definitely buy from them again and highly recommend them.

Ra
Review №5

I called 4 cart repair business’s and they were the only ones that picked up the phone. So they got my business. My batteries failed on the way to my new house. They promptly sent their driver and drove me home. The estimate was fair and they took the time to go over it with me. Repairs were prompt and so was the delivery. No nonsense business. I would recommend them.

Li
Review №6

Thank you to Marcus and crew at the Mt Pleasant location. Had some work and new batteries on my cart. Friendly, fast and honest. Great job!! Thank you!!

Gr
Review №7

Matt and the Team are second to none! They worked within my budget and found the perfect cart for my family, made financing options easy and could not ask for a better experience! If you are in the market for a new cart be sure to start here.

Bl
Review №8

These guys are great to deal with! I walked in and explained the problem I was having with my cart. They picked it up when promised, emailed me a diagnosis and quote within a day or so, I approved the work, and before I knew it my cart was sitting in my driveway running perfectly. I like their use of technology for the quoting and payment transactions.

sa
Review №9

Amazing customer service! Came to them on a Monday and my cart should be ready by today or tomorrow!

We
Review №10

Great service! I have had my cart in there for several different services and they always do a wonderful job! Fair prices and quick pickup/delivery to get your cart back to you. I have taken our golf carts to multiple other shops in in Charleston, and these guys are by far the best golf cart experience we have had!

Cy
Review №11

Great service and quality products. very happy with every experience Ive had with Charleston Custom Carts. Easy to work with.

Ty
Review №12

Matt built our family and amazing cart and walked me through every step of the process so we understood everything and all the available options (which are mind blowing btw). Thanks again guys, we love our cart very much.

Br
Review №13

The work done was sufficient, but the communication was absolutely terrible.After calling to schedule an appointment and pickup of my cart, I was the one reaching out to confirm the pickup time the day of. I had to call two days into them having the cart to get the status report. Again at day four for another status report. Again the following week to confirm work had been completed. And again the next two days to schedule and confirm drop off. I received not one phone call or any other form of communication during this entire process.The cart operates properly, but again, customer service skills are severely lacking.

St
Review №14

Pick up and delivery on time. Rates reasonable for high quality work. Knowledgable folks. Overall I can recommend them.Steve Fallon

Br
Review №15

I am in the process of fixing up a cart and not a amateur repairing things. I am however new to golf carts and had called many other shops before calling Charleston Custom Golf Carts. They where the ONLY ones that did not give attitude and very helpful.Thanks guys for all the help and great pricing.They will be the only cart shop getting my business

Re
Review №16

Very Knowledgeable staff.Best pricing I could find in town on the batteries I purchased.

Jo
Review №17

Had a flat and the service was wonderful. They fixed it on the spot and their fee was extremely reasonable. Such a wonderful group here.

Ca
Review №18

They were reasonable, dependable, and knowledgeable. They made everything very convenient.

C.
Review №19

Absolutely phenomenal experience with your team!Thoroughly professional client service and quite responsive.Recommend for service without hesitation.

Ke
Review №20

I have to say if you are looking for a golf cart definitely come here. We spent a month trying to purchase a golf cart with another company Im not going to mention the name dont want to bash them it was the worst experience ever. Said that to let you know we walked into their showroom talked to Marcus who was phenomenal answered any questions explained everything we picked out our golf cart and walked out the door within 25 minutes. Very business like this is how you should run a business cant stand it when places try to scam you.

Ki
Review №21

Fantabulous! If you’re looking for quality, expertise and a genuinely superior experience, look no further. Our Charleston Custom Cart is solid, beautiful and a joy to drive. Endless combinations for a truly unique cart you won’t see coming and going. The owners are the professionals; they excel in attention to detail and customer service. We wanted the very best and that’s what we got! Worth every penny.

Ch
Review №22

Charleston custom carts built my first custom cart, an amazing red EZGO with a killer audio system, upgraded motor, custom seats, 6 lift, 14 wheels and 23 tires. The cart not only looks amazing but runs and sounds great. These guys are the got for custom carts that are outside the box.

Ja
Review №23

Awesome service and very responsive!

Da
Review №24

We went and met with Matt to look at carts and are very happy we did. He took time to explain options, and was very patient and knowledgeable. There was a cart in his showroom that we really liked, but wanted a few modifications. Matt was very helpful, and was able to get the modifications done and delivered in less than a week. Jake delivered the cart to our home and thoroughly explained all we needed to know. We are very thankful for their time and effort and highly recommend Charleston Custom Carts!

Ja
Review №25

Marcus was awesome. I will be a returning customer, and happily refer others in need of golf cart service

Mi
Review №26

Excellent service, cart was repaired quickly and the price was great.I highly recommend Charleston Custom Golf Carts. Very accommodating and friendly.

Gr
Review №27

Very good customer service. I highly recommend Charleston Custom Golf Carts!

Br
Review №28

Came an hour after I called them. Very thorough and explained everything on the system to me. Got six new batteries. Fixed my lights too!

yy
Review №29

Top notch service. Matt really cares about the customer. Does NOT look for the easy sale and take advantage of his customers. Highly recommend his business and skill set.

Ja
Review №30

We had a really bad experience w a golf cart guy out of Florence who sold us our cart. After months of trying to return out cart and get him to fix it we decided to call these guys. They made an appointment to come get it, they showed up on time, diagnosed the problem, fixed the problem and had it back the same day. It was truly an amazing experience. I wish I had gone w them from the beginning. Their guys are very polite and knowledgeable.

Wi
Review №31

I cant say enough about these guys. First, they offered to pick up my cart and diagnose free of charge. Second, they replaced my batteries and returned cart to me. Still was having some issues and it would not move. Marcus came to my house and worked on it and answered all my questions, he couldnt figure it out but they came and picked it up again and re diagnosed and replaced the motor and even went as far as to special order the motor for me and came in under quote. They even got it back to me prior to the 4th of July for my daughter and friends to enjoy. With this being said I had only purchased this cart a year ago from another local cart company and it was a problem from the beginning and they had no interest in helping me with my problem, just lots of excuses. The people at Charleston Custom Carts are the best!!! Quick, professional, cost effective, friendly and they definitely earned my business. Look no further these guys have the answers to all of your golf cart needs!!! Thanks for the great experience!!!

Ma
Review №32

These guys are awesome. The shop on hwy 41 has such a relaxed vibe yet fully professional. They’re passionate about their business. I actually enjoyed my experience buying a golf cart, and I usually hate that kind of thing.

Re
Review №33

Great company, fast service and really professional. They installed a amazing stereo system in our cart, definitely wii be back when we need anything else. BTW Matt is awesome.

Wa
Review №34

The service group at Charleston Custom Golf Carts were a pleasure to deal with. Marcus made sure that all me questions were answered and the pickup and drop off service was very convenient. They took care of my needs and I am up and running again.

Ai
Review №35

Had a great experience! They picked my cart up, got it to charge, checked the batteries, and ran some other tests. Said all looked great with it, and brought it back to me! Had great service even though they are closed (except by appointment only)! Thanks Matt and Danielle! A+ service!!

Ro
Review №36

The associate I got to work with was exceptional. His name was Marcus and he was down to earth. The entire interaction was pleasant.

Da
Review №37

For anyone that may be looking for a golf cart, look no further than Charleston Custom Golf Carts. Danielle and the rest of the staff are great, and were a pleasure to work with. Not having owned a cart before, their online builder, and then help once I went to the store to finalize everything was over the top. I would recommend them to anyone that I know, who is in the process of looking for a cart! Thank you all for the great service! We cannot wait to get our cart!

Ni
Review №38

Great service! Very knowledgeable and professional!

Br
Review №39

Matt and his team are the best in the business

Su
Review №40

We had a great experience at Charleston Custom Golf Carts.The CCGC Team demonstrated great customer service. They helped us deal with a repair on an old cart and purchase of a new one. Beautiful showroom!Susan & Ralph

Bi
Review №41

Great experience with these guys. Walked in and they showed us a few carts, answered ALL our questions and then suggest we visit their other location as they had some different colors. NO HARD SELL and Danielle and her husband are easy to work with.

Na
Review №42

Matt, Danielle and Jake and the whole team are amazing!! I purchased a cart for my hubby for Christmas and it was delivered yesterday. It is absolutely perfect!!!Charleston Custom Carts is by far the place to purchase your golf cart!!! We love supporting Small business and by far- they really work hard to provide a quality product and exceptional customer service.Their website builder is so easy use!! Once my quote was complete, they called me promptly, offered suggestions and ideas based off what my husband wants and needs. They have everything you need to accessorize your cart for every need - even got a flag pole installed for his POW/MIA flag!!! The cart turned out so much better then imagined - they truly made magic happed!!!Danielle kept in contact with me during the build and answered any questions I had while we waited for delivery. Every communication with the team was pleasant and they obviously go out of their way to provided awesome customer service. Definitely a refreshing change from the normal service I receive from company’s around the low country!!Jake delivered the cart and spent an hour demonstrating the cart, features and operations. Trust me this is huge deal as my hubby can be pretty particular and Jake took his time and really seemed very motivated to ensure my hubby had all his questions answered to his satisfaction. Jake was absolutely wonderful. Even included some sweet swag with our warranty packet!!Thank you Charleston Custom Carts for making this Christmas amazing for my hubby and can’t wait to see what accessories the hubby wants to add to his cart!!!

As
Review №43

Charleston Custom Carts exceeded our expectations. After having the opportunity to drive one of his carts to promote our local elementary school raffle, we knew we needed to upgrade from our old cart to one of his custom builds. There are so many options to choose from during the customizing process. Matt and the staff went above and beyond to make sure the cart was perfect before delivery. He took the time to explain all of the options and upkeep to keep it in tip-top shape. They truly care about providing a quality product and have great customer service. I highly recommend them! Another happy customer for sure!

Mi
Review №44

Great experience. Matt talked me through the decisions and wasnt afraid to tell me when he thought I should reconsider an option, even when his suggestions lowered the price of the golf cart, he said what he thought would be best. We loved the experience - and the cart. He even delivered it to a weekend rental beach house for us so I could give the gift there, and then picked it up for a reasonable fee and took it to our house. Highly recommend

To
Review №45

Matt and his team provided our family incredible and professional service. Their operations and shop inspires confidence and delivers a complete, premiere level experience from start to finish. We highly recommend!

Ja
Review №46

Matt and Christian were great to work with. From the ordering process until they dropped the cart off, it was seamless with a “no pressure” feel that accompanies almost every purchase. They tell you what you need and offer everything else you may want rather than telling you need more than you do. Trustworthy, priced right and expeditious throughout the process, Charleston Custom Carts is the place to buy, customize and/or simply repair your cart.

Pe
Review №47

Great service, friendly team - easy to do business with! Gave great pointers on managing maintenance of my cart and provided complete information and quick responses to questions... will continue to use them for my golf cart needs.

Na
Review №48

My husband came home from the Charleston Custom Golf Carts today saying, They have just made me a customer for life! The employees were incredibly helpful and generous with what my husband came to purchase. It was even a great learning experience for my son as he got to witness and talk about the importance of wonderful customer when running a business. Thank you!

Ca
Review №49

I was recommended Charleston Custom Carts by a neighbor who purchased a custom golf cart from these guys. They did NOT disappoint. They guided us through the seamless design process and the cart even was delivered before the due date! They came in under budget and over the top customer service. THANKS CHARLESTON CUSTOM CARTS!

Gr
Review №50

Met the owner and his wife and they worked with us to get us what we were looking for and at a price that was within our budget. The workmanship we saw when in their showroom looking at one of the carts they had recently completed looked awesome. Great experience!

J
Review №51

Excellent Service. You can tell that Matt and everybody at Charleston Custom Golf Carts enjoys what they are doing. Answered all my questions and worked with me on all repairs. Great People, Great Shop!

as
Review №52

Very responsive. Got the cart fixed and back to me very quickly so guests could use it while I was gone.

Br
Review №53

Awesome golf cart, awesome communication, awesome people to work with! We had a custom cart built and Matt was great to work with. This group knows what they are doing. We had a date we needed it by and it was a miracle but they got it done. Highly recommend!!

Bi
Review №54

Killed my voltage reducer. They had one in stock. Very friendly. Reasonable price.

Al
Review №55

I just got a lot of work done on my golf cart. Advice was fantastic along with all the work that was done. These guys are great at what they do.

2D
Review №56

CCC helped us with our company golf cart every step of the way and made it a simple as possible. There 3D cart customizer is absolutely amazing and the staff is so friendly. Its nice to see a company really take pride in there work and treat customer the right way.

Ma
Review №57

I can say that you won’t be able to find better service or knowledgeable people in the golf cart industry. We searched high and low for decent golf cart batteries and Matt and Jake helped us find and install what we needed at a price that couldn’t be beat! I highly recommend this company to help you with your golf cart needs!

El
Review №58

Very friendly and honest! So easy to work with them. I highly recommend

Sa
Review №59

Matt and his guys are awesome, love our new cart! Highly recommend for anything you might need. Thanks guys - Sam

Ch
Review №60

Excellent staff! These guys went above and beyond to make sure I left happy! I wouldn’t shop anywhere else in Charleston for a golf cart!

Ry
Review №61

My family has had a great experience working with Matt, Danielle and their team. We are excited to have lots of family fun with our cart. They truly make it a great experience from the beginning of the build to delivery.

Da
Review №62

Charleston Custom Carts is awesome to work with. Great products and service and Matt really cares about his customers. Every recommendation for my golf cart has been fantastic and always makes sure his customers are happy. I will definitely come back for any other updates to my cart.

Al
Review №63

Charleston Custom Golf Carts did an incredible job, and far exceeded our expectations!! They are an amazing team and extremely knowledgeable at what they do!! The crew most definitely helped us get on the right track and determine what would work out best for our family. I also have to use a wheelchair, and they helped us discover a way to safely place the chair on the back of the cart so I could be included in the family trips!! My husband and son are completely ecstatic (they never want to get off the cart now Lol), and they’re having a total blast cruising the streets in their fancy, new, ‘Cleveland Browns’ themed wheels!! Thanks again for everything Charleston Custom Golf Carts and for making my hubby’s/son’s golf cart dreams come true!! Lol :-)

Tr
Review №64

These guys know how to build first class carts. They have great ideas for custom cart builds...they are quick, knowledgeable and their prices beat anyone else around. If you are looking for a cart, you should consider Charleston Custom Golf Carts!

Jo
Review №65

Shamus and all the guys in the repair shop were super helpful and talked me through a simple repair instead of trying to charge me, they even gave me a free wheel and tire, thanks guys. Def recommend for anything you might need for your golf cart.

De
Review №66

Matt is a truly nice guy, very professional and made me an awesome cart! Even had a few items come in over his quoted price and ate those costs to honor our original deal. HIGHLY recommend talking to him if youre thinking of buying a cart!

Ka
Review №67

We absolutely love our custom built golf cart from Charleston Custom Carts. Matt was great to work with, we told him what we needed and he more than delivered!-Josh and Kayla Jones

Ch
Review №68

I am the Maintenance Supervisor for an apartment community in Charleston. Charleston Custom Carts comes to our rescue when our service carts go down. They’ve always been quick with service to get our carts back on the job. I highly recommend them. Very professional and they care about their customers!

St
Review №69

Excellent customer service! Very easy to work with. They picked up the cart for service and delivered it back, no issues, no surprises.

Ma
Review №70

I have had Matt work on my golf cart a couple times. Mainly for upgrades. He is always prompt to respond and always willing to help and give suggestions/options. Always great service!

Ja
Review №71

Im truly blow away at the impeccable service I received from CCC. Not only did they guide us in the right direction to find the perfect fit for my family, they came in under budget. Charleston Carts has the best prices in town and their customer service is fantastic. Highly recommend!

An
Review №72

Amazing attention to details and quality products. If you want a tricked out cart that moves like speedy Gonzalez you can be certain thats what youll get. Im very happy with everything from these guys.

Ke
Review №73

Very responsive quote for work and reasonable pricing . Quality of product and installation tbd.....

Ma
Review №74

Matt and everyone at CCC are amazing. They built me a cart and customized exactly how we wanted and we love it. Even tossed in some free accessories when they delivered it. Only took a week and we couldnt be happier.

Dr
Review №75

Highly Recommended!! Matt took extremely great care of my cart, very knowledgeable and fixed the problem in one day and i was back riding! You want it done correct and for a great price...these are your guys!!

Ca
Review №76

Such a great experience - everyone is so nice and so helpful and knowledgeable! We are so excited with our beautiful new golf cart and happy to have a new relationship with such a great company! Fantastic!

Ca
Review №77

Always a pleasure to work with Charleston Custom Carts. Danielle, we appreciate your extraordinary responsiveness.

Br
Review №78

Called and they came the same day to pick up our cart that was having issues. Was ready the very next day. Courteous, knowledgeable, and professional.

Mi
Review №79

Matt helped me with a battery problem and spent a good amount of time explaining how to tackle several issues I had with my cart. He even gave me a few used parts he had laying when I would have happily paid him for them! Everything he told me worked just like he explained when I got home.I will be sending all of my friends to matt for thier golf carts! Thanks Matt!

Do
Review №80

Worked us in and did job as promised

To
Review №81

Not your average golf cart shop. These people know what they are talking about and stick to their word. Highly recommend Charleston Custom Carts!

Mi
Review №82

Excellent service, very friendly and helpful.

Sc
Review №83

When we moved into a new community that had a lot of amenities we decided to get a golf cart- we had no clue where to start or what type of cart would be best for us, there were so many options in our area, but with lots of research we decided to go with Charleston Custom Carts.The owner, Matt Smith, was honest and reliable- there is not enough good things I can say about him! We spent less than our estimated budget and got more than we expected. Their prices blow any other golf cart dealer in the area out of the water and their customer service and knowledge is impeccable. I highly recommend working with Matt on any new purchase, upgrade, or maintenance you need. Feel free to reach out to me if you want more information!

Ry
Review №84

I have worked with many other golf cart businesses throughout the lowcounty and when Charleston Golf Carts opened I decided to give them a try. I was blown away at their competitive prices and their willingness to keep me in my budget. They didnt try to sell me anything I didnt need and were very honest about their products and the pricing. Thanks Charleston Carts for all your hardwork!

St
Review №85

My ez-go cart I bought from a dealer in Myrtle Beach had a battery blow up. Matthew came out picked up my cart, inspected it, replaced the bad batteries, made sure it was safe for my family again, and delivered it back to our house! Thanks for the great service!

Se
Review №86

Excellent customer service and highly professional

Jo
Review №87

Matt has been awesome to work with on a variety of options for me. After viewing multiple custom carts he has built as well as a trailer, I can safely say he has a true attention to detail and customer service second to none.

st
Review №88

Cart was amazing couldn’t ask for better service thank you Matt !!

Sh
Review №89

Absolutely the best golf cart shop in the state!!!!Knowledge, parts, customer service is 5star

Ch
Review №90

Great Customer Service and very fast turn around! I would recommend them to anyone!

Bi
Review №91

Matt is very knowledgeable about his business

Ro
Review №92

GREAT Customer Service and very helpful and cordial!!!

Ka
Review №93

Excellent friendly service. Can’t imagine going anywhere else.

Bi
Review №94

Very Personal Service!

Dr
Review №95

Very friendly and takes time to customize a golf cart for you!! Lots of amazing ideas and choices!!!

Jo
Review №96

Great business the will break their necks to make their customers happy! Will only go to CCC for all my golf cart needs!

ta
Review №97

Called Charleston Custom Golf Carts and asked about working on our golf cart. Got us in and out in no time. Excellent service and prices.

Ch
Review №98

This place is great, Matt is amazing and very helpful.

Hu
Review №99

Matt is a class act ... Professional... Honest..Fast..Creative...My custom golf cart is Perfect...

An
Review №100

Great customer service and extremely knowledgeable.

Information
100 Photos
100 Comments
5 Rating
  • Address:2300 Clements Ferry Rd Unit 201, Charleston, SC 29492, United States
  • Site:https://charlestoncarts.com/
  • Phone:+1 843-885-8100
Categories
  • Golf cart dealer
Working hours
  • Monday:9AM–6PM
  • Tuesday:9AM–6PM
  • Wednesday:9AM–6PM
  • Thursday:9AM–6PM
  • Friday:9AM–6PM
  • Saturday:10AM–3PM
  • Sunday:Closed
Service options
  • In-store shopping:Yes
  • Same-day delivery:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Amenities
  • Wi-Fi:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
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