I spoke with Sam over the phone about getting new tires and wheels from him. He quoted me $300 over the phone. Which was a great price! Once I got there, he told me $350. I politely reminded him that he told me $300 over the phone and he admitted to not remembering what he told me but wouldn’t honor the original $300 quote. I didn’t have a problem with the $350 price Bc that is still a great price but it’s the principle. He should’ve honored what he quoted me, especially Bc he forgot. I would recommend sending written quotes to future customers to prevent this from happening again.
They’ve got a great owner named Sam that will make things right and a great selection of good auto parts.
Very poor customer service they lied to me that they had the right part. Said they would have it in 3 hours 4 days later I get the part and its the wrong one
Good services...great customer service.
I went crazy looking for a part for my vehicle - and I was able to find it here - and for much less money than I would have expected. Better than that - the customer service here is TOP-SHELF. I love working with people who know what theyre doing: fast efficient, polite - it doesnt get any better than that! Congrats guys, on a solid operation, a great business - keep up the nice work.
Ive been going there for years and always have a great experience. Everybody there is very friendly and happy to help. They are fast getting me in and out and the price is always right.
Could not find specific part any where through out the area auto part locations for a lesser price until I came here. Great quality part, great service, above and beyond, nice job guys. Thanks, see you next time......
Had exactly what I needed and gave me a deal. Top notch business! Very friendly
These guys saved my butt today, they had exactly the part we needed at a very fair price ! Marion Auto will always recommend you guys to any of our customers ! Thanks again for the great transaction ! 5 *****
We searched high and low for a windshield for our car and finally found the one we needed at Charlotte used auto parts. We got a great price and they hooked us up with someone to install it the same day . We are thrilled with the service and professionalism we got from them . Thanks guys!
I spoke with Fernando several times during the week. I asked him if they were open on the weekend and he said yes from 9-1. I told him that I would be at his place first thing Saturday morning because I work during the week. I drove 1.5 hours to meet him and purchase the part and the yard is closed. A waste of my time. Thats bad business.
It was a great place
Great place if you want to buy a auto parts for a super price
Very wide variety of car parts
Straight up and down good service
Good
I can tell you about Charlotte that it is a prosperous and very wonderful city