I have visited this location a couple of times. The staff is awesome. The best customer service that I have received at a sports store. Great job Monte and team.🙌🏿

I drove 25 minutes to purchase a particular pair of sneakers that they had in stock, and when I got there, I was not allowed to try on both shoes. He said I could try on either the left shoe OR the right. I asked why? I’m about to pay $100 for some sneakers, and the purpose of me driving to purchase in person (vs online) is so that I could try the shoes, both shoes... take a few steps and confirm they feel good. I said, “do you think I’m going to run out of the store with the shoes on or something?” And you know what he said, “I mean, yeah...” I said, “wow. Okay.” He then said, “that’s our policy.” I politely put the one shoe back and said that I was not going to spend my money in a store that is not willing to let me try on the shoes, and is bold enough to say that they believe I’m a potential thief, and undoubtedly... treat me like one. I left. Incredibly disrespectful.

I received great customer service during my visit today. There was a price discrepancy and James made it right. This was my 1st visit but Ill definitely be back.

MONTE AND HIS TEAM WERE SO HELPFUL, PATIENT, AND POSITIVE. Thank you!

I purchased a pair of shoes for a child’s Christmas present that were supposed to be delivered same day by 11-12 (I paid 10.00 for this extra service). Not only were they not delivered, but I called and texted multiple times with zero help. I was basically told they had no idea what was going on. The shoes were coming from this location, and according to Hibbett customer service the location doesn’t answer calls. Another day has passed and I have yet to receive the order, receive any actual information from Hibbett, or get a refund. Worst customer service ever.

Head coach rude af! My boyfriend won a pair of Yeezys on the Hibbetts app and we noticed on the app last night we needed to schedule a pick up time which is new to us so we tried calling the store all morning and the line was busy. We made it to the store before pick up time which was 12:00 and the head coach rudely said you suppose to have a appointment but Ill sell them to you this time Then stated he couldnt sell him the shoes until I parked in a parking space, rude and bitter 🙄dude if you dont like your job find another one customer service at its worst!

Ive been to this store and everyone is curtious and professional. I like this store and location and I will be a return customer! 🙂🙂🙂

My friend won a pair of Yeezy’s today (10/24/2020) and was told that she didn’t win by the store staff. Had to call corporate to try to get it figured out and they were no help. Basically told her there’s nothing that can be done. The female that answered the phone at this particular location was very rude. The worst Hibbett Sports experience I’ve witnessed to date.

Ordered some shoes from here got here and they didn’t have them. I think they are giving shoes away to their family first. The items were in stock when ordered. Get there and they didn’t have them incompetent staff

Very good soccer balls, better than what i can find in other stores

Replaced Eastland Mall location?!

Nice shoes and clothes

Very good staff very helpful and polite will definitely shop there again

First time here and the 2 ladies showed me great customer service today. They didnt have the size i was looking for Thought I was gonna have to go home and do the online thing myself. They stopped me before i got to the door told me they can put the order in right there and send it to my house. I was was so greatful seeing as i had to go to the mall for my other 5 nieces and nephews. They even set me up online so i can get a $15 coupon! Winning!

Had all the latest jordans

Great walk right in and they had what I wnated.

Great service and great selection of gear and shoes.

Refused to give me a shoe size

Great help with getting my son shoes

Good selection!

Great customer service - just got 2 pair of shoes headed back tmrw for the Jordan release

I love Kim, shanice, Chris and Nayon. They all are GREAT associates and will help you find anything! Best customer service i have seen this far.

The managers and workers are cool dont harass you they just help great customer service

Good selection of airmax helpful employees

Employees have great customer serviceGreat selectionGreat prices

Friendly helpful staff, great deals

Very friendly sales associates not a huge selection of sneaker inventory

They need to have more of a variety of shoes.

They have cool stuff and its not that far.

Decent selection they had plenty Jordans

Nice and bright employees, great selection and customer service so outstanding it makes you want to be a regular.

I like the jordans,nikes,addidas

Great employees always willing to help

Nice selection of my favorites

Manager had a nasty attitude.

Good place to shop

Nice place to shop!!!

Great customer service!!!!

They str8 coming up

Prices are a little high

Good

Shoes

Good service

I do not recommend it never have the number of footwear 👟 what do you need

There are good deals, visit it in February 2019 ..

Bad attention