Nels and his company worked very closely with my wife and me in designing our new kitchen. Although the kitchen is not very large the end results are magnificent. From the “no slam” doors and drawers, the crown molding, the under counter lighting and beautiful countertops, every detail is exactly what we wanted. Thanks so much to everyone with Carolina Custom Custom Countertops who worked on this project with us.
Pretty good product, but the absolute worst customer service. I had my counters installed several years ago. Other than a very poor fitting job with my oven, Id say that we were satisfied. The product does; however, scratch pretty easily. Ive now been trying to get Nels to polish some scratches out for over a year. Yup, you heard that right. Ive called and left messages, made a request on his website and even went to his shop and waited for him to return for the day. I stated that I wasnt in any hurry, but would just like to get on his calendar. So far, after all of those repeated attempts, nothing but crickets. So buy from Nels if you like the product and price, but as I said, the product does scratch and there is NO customer service to speak of at all.
We were very pleased with the quality of their product and their customer service. We would recommend them to our friends and family and plan to use them again.
What a wonderful experience, great customer service and the end product was fabulous. We love it.
We had our countertops installed a few years ago and, like others the installation gradually proved faulty with joints separating. The counterpart laso scratches way too easily, does not hold up well. Have called several times, no response.
Nells did a great job on our new home countertop. He explained all of our options and gave us options to choose from. Highly recommended
Great value for a great product. Above all fantastic customer service. A+
Great company to work with, love the quality!
Love my kitchen counter tops!!!working towards doing the bathrooms countertops too...
Same as other people has experienced scratches really easy and no customer service try to get him out to polish out scratches almost a year, NOW the countertop is cracking told him about it I cant get him to respond back to me