user
Cascade Refining Outlet
4436 Park Rd, Charlotte, NC 28209, United States
Appearance
Cascade Refining Outlet
Comments
Da
Review №1

I have used cascade several times, they are fair and pay much more than any pawn shop. I would recommend them to anyone who needs to sell gold or silver. Super friendly and down to earth.

Co
Review №2

Had the best experience here selling some old jewelry. This is my second time visiting and I can tell you that I will be back! This place has extremely good pricing and very nice to work with.

j
Review №3

Excellent experience! Parking was easy, the building was comfortable and the guy I worked with had a good sense of humor. Also, they were following Covid-19 best practices.

Je
Review №4

I have gone to Perry’s before but my jeweler recommended trying Cascade. Aiden was very nice and helpful and I received more value for the gold I brought in! I’ll definitely go back

Ap
Review №5

Stellar service and provide top dollar. I was very pleased and highly recommend them. The best place in the Queen City ⭐️⭐️⭐️⭐️⭐️

My
Review №6

What more can I say. Honest to deal with, which can be hard to find. They always give you fair pricing and are very patient. Truly a professional establishment. I refer other people here when they want to sell unwanted scrap silver or gold items. Give them a try you will not be disappointed.

Br
Review №7

Fast service. Good price. Knowledgeable employees.

Sa
Review №8

Best place in Charlotte to sell Gold and silver, always professional and informative when it comes to buying and selling jewelry.

el
Review №9

Great experience nice guy and definitely would come back.

Sa
Review №10

Good place to trade in gold and silver bullion.

Em
Review №11

Personable and best price for my rings. Easy access on Park Road. I’ll definitely be back if I have gold, silver or diamonds to sell!

Ta
Review №12

Easy to work with and friendly. Great space as well. Thank you!

Ar
Review №13

Fast and friendly service in a comfortable environment! Also smelled great inside hah!

sh
Review №14

Fantastic experience at Cascade Refining in Charlotte! Sold our gold for almost 20% more than a well respected estate jeweler in the area. Very friendly staff.

De
Review №15

Went to sell some things from my grandmother with my mom and the gentleman was very patient with us. We weren’t sure what we had and he told us what everything was and even told us a few other places we could try. 10/10 would recommend!

Sh
Review №16

Great place to buy gold and silver. Awesome staff!!!

Gr
Review №17

They pay well and are honest people. Cole is the man. Look forward to doing business again in the future.

Je
Review №18

Absolute amazing experience love it here ❤️

Jo
Review №19

Awesome place! Best prices in town. Very friendly and fast. I’ve tried many other places in Charlotte and found them and have been going back since then.

st
Review №20

Really friendly, very informative on what types of precious metal bullion is best to invest in, best price around for what I had. Still made money on my investments thanks to them! Cole .was a great help

Ta
Review №21

Quick and easy way to make an extra dollar in a pinch, service is professional and friendly.

Al
Review №22

I am so glad I found Cascade! I came in at the end of the day and had a ton of silverware to unwrap. The man working was very helpful. He gave me a much larger payout that the pawnshop was going to offer, and they gave me cash! If you’re looking to sell precious metals Cascade is the place to go!

Je
Review №23

Very helpful and efficient! The process was super easy and dependable and I would definitely come back!

As
Review №24

I had a great experience! The process was simple and fast. Very friendly, inviting environment. I look forward to doing more business with them in the future. Highly recommended!

Un
Review №25

Great place, friendly staff and best prices in town!

Al
Review №26

This place is great! It was super quick and easy. No appointment was needed (granted I only had two things) but the system is fair, and its quick money! The girl who help me name is Nickoleta, she was a cute as a button, sweet, and so helpful! (The true meaning of customer service) I highly recommend this place to anyone who has jewelry just laying around that they don’t wear anymore for a little cash.

Jo
Review №27

Brought a small gold trinket by today and was very impressed with the service I received. Cole not only gave me a fair price, but was friendly and enjoyed making pleasant conversation. He explained the process well without making me feel bad for not knowing more, and I overall had a very pleasant experience.I would definitely return here with any other gold or metal to get rid of.

Yo
Review №28

Another great transaction with cascade!. Today Adan took care of me, it was my first time meeting him but he made sure I left happy as always. Its nice to know youll receive the same service no matter which employee is taking care of your needs.

Ma
Review №29

I have always brought my gold and silver to Cascade. Very friendly and good pricing for old and unwanted metals!

L.
Review №30

Such nice people! Ive been there 3 times and each time was given the best customer service. The office is nice and they offer candy and drinks while you wait. I was totally hooked when the young lady told me that an unmarked piece of gold that I thought was 18K was actually 21K! Easy transaction with short wait time. Skip the jewelry stores and pawn shops. Ill be back.

Ma
Review №31

Quick and easy! Very down to earth people, and love having discussions with them. Always honest on the price, and have Been coming here for almost a year. Check it out!

Da
Review №32

Cascade does a good job of getting you in and out quickly. They gave me a very fair price for my gold.

Ke
Review №33

Broken or unwanted gold or silver jewelry? Take it to these guys! They ALWAYS offer the best price and I appreciate how they remember me even if it’s been awhile. VERY professional and courteous! I travel past many shops to come to them.

Ba
Review №34

Best place to get some help. I have visited cascade several times and received great customer service. My 4 year old like to pick one or two chocolates from the tray. Nice person, treated me fairly. I will definitely recommend this place.

ke
Review №35

I felt as if i was being rushed along. I always had great experiences there on other occasions, but This team member left me with unanswered questions and whisped me out the door. Please bring back the hospitality!

Lu
Review №36

Excellent service and high integrity business! I would recommend them to everyone. Cole is fair and honest with his customers. Aiden is very professional and easy to work with. Thank you.

Gi
Review №37

Very good customer service both on the phone and in person. They answered all my questions regarding what they paid as a percentage of the price of gold per ounce as compared to other online refineries I had used before. Cascade offered a better price per ounce of gold than I could get using my established sources I have been using for years which I ship my merchandise to, and the best part is, they are local. No shipping. I like local. Their office is very nice, clean, comfortable, and even a bit artsy. Space for parking is in back and its easy to find right off of Park Road. Also, they pay a better price per ounce than all the other places I checked in the Charlotte area, and some would not even tell me over the phone what they paid. I will definitely continue using Cascade. You can rest assured you will get the best price, best customer service, and quickest transaction possible with some great local people.

Se
Review №38

Simply the best place to sell gold silver platinum you name it in Charlotte. They are fair and pay like 98 percent of what the item is really worth. Good luck trying to get prices like that ANYWHERE else in Charlotte. Youre lucky to get 30 to 40% if you take it anywhere else. Take your stuff here. Im a repeat loyal customer to cascade now.

Er
Review №39

What an amazing experience! Do not waste your time going anywhere else!!! I did a lot of research, I went to pawn shops, jewelry stores, tried mail-in programs and other gold exchange locations to find the best price for my gold. Cascade more than DOUBLED the best quote a received anywhere else. Thats right....doubled!! Seriously, this place is legit!!! Go now!

JJ
Review №40

Very welcoming and easy going. I received best pay out here than any other location. Will return as necessary and would recommend anyone to do business here.

Je
Review №41

What a pleasant experience. The gentleman who helped me was so friendly and made me feel so comfortable. We talked about our kids the entire time so it made time go by so fast. I got more than I had expected today and would highly recommend to any one who is thinking of giving them a shot. Very professional.

Qu
Review №42

Great experience. Looking for the right place to sell gold cascade refining inc is the place. Best offers in town

Cl
Review №43

I had a great experience at the Cascade Refining Outlet. The customer service was great and I felt like I was well treated. I would definitely recommend Cascade to anyone who would like to sell Gold, Silver, or even coins. It will be a great experience to visit Cascade. You will be 100% satisfied!

Jo
Review №44

Great, easy transaction.I went there and the office was clean and comfortable. The staff was very nice, and the transaction was smooth, short, and easy. I was even able to take the check across the street and have it cashed without any fees. This is the place to go in the greater Charlotte area.

Ti
Review №45

Its a great place to get a fair price on all your scrap or jewlrey that you are ready to sell

Jo
Review №46

Amazing experience! Nickoleta is very knowledgeable, friendly and goes above and beyond to help you. They also offer the best and highest prices around. Highly recommend. I will definitely be back!

Do
Review №47

Wonderful experience. Friendly staff. Very professional. Recommend to family friends.

Pe
Review №48

Very friendly and helpful! I’ll definitely be back. Top notch customer service experience!

Al
Review №49

I have come to Cascade Refining several times and always have excellent customer service. Dont waste your time anywhere else. Youll have a great experience here. The people are nice and they always have water and candy available while you wait. :)

He
Review №50

Great people and they give you the best price in town for your stuff. these guys are awesome! no hassle and no pressure. Better than any jewelry store

bi
Review №51

I am in the auction industry and this company is always mentioned by other pickers. I understand the jewelry industry and visited and I sold some jewelry. I recommend Cascade to anyone that wants a good price for their old jewelry.

L
Review №52

This place is great! They price fairly, test your stuff in front of you and make the process of selling old jewelry, easy to let go of those unwanted memories.

Ju
Review №53

I wasnt sure if I should come by myself or bring my husband, but I felt safe without him. Knowledgable and friendly, and honest about value and pieces. Definitely recommend if youve got broken gold or silver pieces of jewelry just taking up space. I figured why not get some cash for it. Totally worth it!

Ch
Review №54

If youre in the Charlotte area and looking to sell gold or silver, this is the only place to go. Weve been there several times and never had a bad experience, unlike other places Ive tried. Theyre honest, theyre courteous, and very helpful. Give them a try, you wont be disappointed.

Sa
Review №55

I collect a lot of gold and silver. I only come here. Ive been to many places but no one has offered me more than they do. Lets face it, we always try to get the most bang for our bucks and they certainly do the job.

Sh
Review №56

This place is legit! I went to several pawn shops and jewerly stores before going here AND they beat the highest offer by over $700!!! Get this...they beat the lowest by over $1500!! Seriously do yourself a favor and go here! Cut out the middle man! They will show and explain everything to you. Awesome customer service as well!!

Ta
Review №57

Wonderful experience! Nickoleta had such awesome customer service skills and explained everything thoroughly.Much more professional than other jewelry stores in Charlotte. Ill continue to come back and tell others too as well!

To
Review №58

Selling my scrap gold here today was fast and easy. Nickoleta was very nice and I got more than I thought I would. I will use these guys again.

An
Review №59

I have had the opportunity to sell to this location on 3 occasions. I have scales at my business and know what percentage they pay and each time they have been exact in what my estimate was. They pay more than anyone else in the area and their service is excellent.

Sa
Review №60

Always a pleasure coming to Cascade. Not only fair and honest, but always friendly and nice. Great place to take your fine metals!

Am
Review №61

This place is awesome! Nickoleta is super helpful! Everyone is super nice! They have a peaceful and relaxing waiting area! They are really fast and super friendly service! I would recommend them to anyone!!

Wi
Review №62

They were very helpful and treated me well. I was happy with how fast they worked and they were helpful in the process.

Ch
Review №63

Very friendly and helpful sold my ex engagement ring got me money for gas. Highly recommend.

Ed
Review №64

Great place. They have a wonderful staff they are always upfront and a great environment. Would definitely recommend to anyone

To
Review №65

This is the best place in town, to sell your gold or silver. They give you top dollar and very honest.

su
Review №66

Cascade offered us more money for my mothers antique jewelry and estate pieces. This was the third place we investigated and we came back due to the highest amount offered. Great service.

He
Review №67

Always a fair price paid! Courteous service and knowledgeable staff.

Me
Review №68

Very nice people, quick and professional, with the best prices! I highly recommend.

Mo
Review №69

Visited Cascade Refining after a coworker recommended them. This place is AWESOME! After a few jewelry parties and one round through the mail I finally got a fair price. Thank you Cole.

Ca
Review №70

Customer service was fantastic! Amazing establishment!!

Je
Review №71

Cole was very nice! Nice place!! Clean and honest! Thanks Cole!

St
Review №72

Cole is very easy to work with. He understands the markets and the economy. They have everything I want every time I go to their location. Nickoleta is a quick study and meets the public very well. Thanks for being so close to me. Saves gas too.

al
Review №73

Amazing service!!! Got the best deal around town! Will always come back for sale of jewelry and purchase. Their diamonds are amazing!!!!!!!

Ji
Review №74

I have made a number of visits to Cascade Refining over the last several years. The employees have always been very pleasant, efficient, and professional. I feel like they give you the best prices for whatever items you may want to sell.

El
Review №75

I have been to Cascade Refining a few times over the years and I always receive great service. Best in town!

Vi
Review №76

Great service and higher price than anyone around

Th
Review №77

Less than 1/10 of the value of what the item was worth and the pawn shop was going to give me more money. It wasnt tons more but more is more. Spent all day looking to sell my items and over an hour down there. Nothing like kicking someone that is already down. Its a rough life well definitely rougher for some than others.

Ch
Review №78

Great place for getting the best price on gold and silver

Al
Review №79

Adam spoke in Spanish and explained my mother very well. Muy excellente service. We had questions and he answered all. In the future I will be coming back. Gracias por su ayuda. 😊

Ka
Review №80

They offer the best prices for your pieces and give exceptional customer service while doing so! Thanks guys, always a pleasure!!

Je
Review №81

For the years that I have been coming to cascade I have recieved excellent customer service. They have been very professional and courteous towards me. Great company to do business with. Terry Bennett

Ja
Review №82

Always great service & honest assessment of metals. Best $ offered immediately.

cr
Review №83

Great quick service, Nice Friendly would recommend better then pawn shop!!!

Ky
Review №84

Easy experience and helpful staff, although I received slightly less money than I expected. I’d likely come here again.

Na
Review №85

Wonderful experience! Friendly staff that take their time with each customer. Ill definitely be back.

Br
Review №86

Best and fair prices. I recommend them to anyone in search of a good place for gold, silver and more.

Do
Review №87

I have done business with them several times---always get a no pressure attitude from them. Nicollette is a sweetheart to deal with. Honest and upfront with you. I am disappointed only with one thing---they dont give quotes over the phone any longer. Wish they had a location in Union County too---it is a long way for me . Please think about opening a location here or in Matthews.

Je
Review №88

Was a great experience. Very honest. Highest price I’ve been offered.

Ro
Review №89

They gave me a fair price and fast service complementary chocolates

Ni
Review №90

OMG, I went to several places prior to visiting cascade when i was trying to sell my gold jewelry and just when I was about to give up something told me to go to one more place. Cascade paid me double, even triple the amount of other places I had went to within the same day. I was shocked that I received close to 90% of the value for the items I brought in. I would highly recommend Cascade to others. Dont go anywhere else, you wont leave a happy camper!! :)

pa
Review №91

This place offered me the greatest amount of money for my wifes diamond ring.

Lu
Review №92

Nickoleta was very helpful &a thorough. I was very pleased with my experience there. Definitely recommend it.

Je
Review №93

The most trusted place to sell gold, silver and estate jewelry. Ive been to all of the places in Charlotte and besides the most competitive they are also friendly.

Er
Review №94

I have been in twice to sell gold and for appraisals as well. Both Cole and Nickoleta treated me with kindness and were patient with any questions I had. In fact, Nickoleta tested several diamonds and scanned a few gold rings, one of which I decided not to sell. Thanks for the great service!!!

Th
Review №95

This place has great customer service and outstanding prices, go here

IR
Review №96

There is a spanish guy in there that thinks its ok to low ball people out of there money he is rude and not friendly. Beware or go else where because cascades is not the place

da
Review №97

This place is so fast and easy! Best Place

li
Review №98

They paid me more than i was offered else ware. Great service.

Ta
Review №99

This place is amazing everyone is so kind, i highly suggest going here!

Ha
Review №100

The MOST friendly and the BEST prices!! You will not find a better deal on gold and silver in the Charlotte area and everyone who works here are extemely friendly and helpful.

Information
36 Photos
100 Comments
4.8 Rating
  • Address:4436 Park Rd, Charlotte, NC 28209, United States
  • Site:http://cascadenc.com/
  • Phone:+1 704-525-4646
Categories
  • Gold dealer
  • Coin dealer
  • Diamond buyer
  • Diamond dealer
  • Jeweler
  • Pawn shop
Working hours
  • Monday:10AM–5PM
  • Tuesday:10AM–5PM
  • Wednesday:10AM–5PM
  • Thursday:10AM–5PM
  • Friday:10AM–5PM
  • Saturday:Closed
  • Sunday:Closed
Similar organizations