While shopping for counter top is never likely to ever be on my favourite things to do list, I will happily return again and again to Cosmos JUST for the customer service.Gloria was so wonderful, she helped me out initially over the phone and then when we called in she was so welcoming and down to earth.The selection was great, and Gloria had all the answers we needed. As well as helping us decide, she was so informal and friendly that we know where to come in future, and we will be asking for Gloria by name.
We shopped around few Granite places in Charlotte for our new home and ended up at Cosmos where there are much more varieties and option to choose from as typically the market is moving towards Quartz. We have limited window to shop and Cosmos accommodated us very well at short notice periods to visit and choose. We visited 3 times and the Granite we chose was totally different on the last visit. Molly was the rep and she really helped to narrow down so quickly. Really appreciate her assistance. :-)