Babette was such a pleasure to meet and train with. She has such a great personality and answered all of our questions with strong, definitive responses. She was easy to communicate with and was very informative when showing us how to operate our new machine. I would definitely recommend her for any of your operational needs.

Babette came and done our training on our new Kyocera machine today and was awesome!! She gave us great information that we can always use! I would recommend her anytime.

I worked with Tracey Phillips and had a wonderful experience! She listened to the needs of our business and partnered with me to map out a plan. She was extremely patient while we worked through options and went above and beyond to ensure we had the tools we needed to operate efficiently.

We are into the seventh year of having Technocom manage our nearly 50 printers scattered across seven locations in NC & SC and we are so happy with their support & service & attention to detail. Robbie & Dwayne are both attentive to detail, skilled, and dedicated to dealing with whatever sort of problem they encounter on our devices. The auto-ship toner program is very helpful and all the other folks with whom I have dealt -- billing, sales, account reps -- have been excellent & helpful all the time. These folks got it going on. Check them out.

I highly recommend Technocom for anything office electronics related. I am an office manager at a busy medical office and can honestly say that their team of experts have come to my rescue on many occasions! Lacey in particular stands out! She is incredibly knowledgeable and helpful!I look forward to working with you all for many more years to come!

We have been using Technocom for many years for our printing needs. Aaron Comfort is very attentive, if we need training or service he is on top of it. He goes out of his way to understand your business needs to better know how to serve you best. Its about your company needs not the sale. Aaron has been able to save us money and time by integrating equipment upgrades and services.

We have been doing business with Technocom for almost 20 years and they have been very good to us. Our sales rep, Tracey Phillips, always keeps us happy. She is very knowledgeable about all the equipment and pricing, and works hard to make sure our copying/printing needs are met, while keeping the prices always within our budget, and many times even lower! It seems she works for us rather than for Technocom and I couldnt ask for more than that. She is a pleasure to work with and I hope she never leaves Technocom because they are a winning combination for this non-profit! Bonnie ORourke, Community Culinary School of Charlotte

Babette is a life saver! We here at Gilwood Presbyterian Church are very grateful for her patience and expertise guiding us through the new printer/copier set up steps. She was at my beck and call when I needed her on the phone, emails answered quickly and sent super helpful cheat sheets and even came in to finish up installing the driver on a new employees laptop when we were having difficulty.

Meredith is always very helpful with getting us what we need. Great job every time. I enjoy working with her.

Weve worked with Technocom for over 3 years now and it has been absolutely great.One of the main challenges we face in helping people with their websites and marketing is that some of the most effective marketing strategies today make management uncomfortable. We have not had that problem with Kyle Riggins - he is always open to new ideas, creating content and allowing his team members to build a personal brand that ultimately helps the entire company.If you are looking for a company that is always learning and keeps an open mind then Technocom is the right fit for you.

We love working with Technocom! They are always on top of all of our copier needs and will help us with anything else we have questions about along the way. Meredith is always so helpful and quick to respond and guaranteed to put a smile on your face while doing so!

Babette Martin is the trainer that came out to our office. She was very professional, very helpful and so sweet. She had an answer to every question I had up until this point of using the Xerox. She also taught me a lot of the features and functions that the machine can utilize. She demonstrated how to perform maintenance and how to edit all the features. I couldnt have asked for a better trainer!

It was such a pleasure working with Meredith Martin! She is the ultimate professional and also a person that you would want to sit down and have coffee with. Miguel and Lois delivered and set up our new copier quickly and efficiently and took away the old one. I highly recommend Technocom if you are in the market for new copier equipment.

Our office recently upgraded our printer/copier/fax/scanner. Robbie Dunford was the technician that came out. He was very personable and professional. He made sure that all of our computers linked to it, everything functioned properly and we were all trained to use it before he left. Outstanding job!

Technocom has always looked out for us. As we have grown, so has the excellent service they provide for us. Meredith Martin truly cares about our success and fosters a great relationship .John CovingtonGeneral ManagerFirst Uniform Inc

I honestly cannot say enough good things about Technocom! Our bank has been with the Company since we opened - that alone says, Highly Satisfied Customer! Customer service is ALWAYS top notch! Recently I had the pleasure of meeting James Schaab, our new Major Account Manager. He was fantastic to talk to and I feel very confident that he is going to take great care of us for many more years to come!

Babette Martin performed training in our office today on our new Xerox copier. She was very informative and helpful. Her knowledge of the equipment and her willingness to answer any questions has made for a seamless transition. Good Job Babette!

Dianna Deason is so friendly, professional and quick to provide top notch service. My business had a bad experience with another company and didnt know what to do. But Dianna was able to make great suggestions to get us out of a bad situation and into a great one!

Babette Martin was very knowledgeable about the printer and the computer settings. She has made my printing experience easier and will save time. Wonderful person to work with.

Barbette Martin is amazing! She is very knowledgeable and professional. She listened to each of our questions and/or concerns and addressed each, even walking us through step by step. It was such a pleasure to work with her!

Tracey Phillips and her Team at Technocom have been so awesome to work with, they have a top notch technical team to help in anyway they can to resolve your issue. They are responsive and very knowledgeable and fun to work with. Thank you!!!!

We’ve been doing business with Technocom for 18+ years and our account rep Tracey Phillips is great to work with and takes great care of us and our business needs. Tracey and everyone at Technocom do a fantastic job at what they do and ensure we are always taken care of and up to speed with our business needs.

Excited about our new copier. Appreciate the great service so far. Thankful for Babette Martins helpful training.

Technocom has always been great tow work with! Tracey Phillips has gone above and beyond to help us get set up and address issues as they arise. She has been awesome to work with from the start!

We spoke with Dianna Deason who helped us select the right upgraded model for our needs. Her knowledge and friendliness is appreciated.After a quick turn around time, the unit was installed today. The technician, Robbie Dunfurd, is a true professional. He is friendly, patient and knowledgeable and went the extra mile to make sure our special requests for setup were handled the way we need to be most efficient. He is great to work with and I highly recommend Robbie and Dianna and Technocom!

Dianna Deason was very helpful, thorough, knowledgeable & informative when it came to any questions and/or concerns that we had while deciding on what copier would be best to fit our needs. Weve been with Technocom for years and continue to be pleased with the level of service that they provide for us.

Our technician Robbie, is absolutely awesome! He has been serving our business for a number of years now and he is always so friendly, listens to our concerns and takes care of what we need to make our office and business more efficient. He is always friendly and professional. We are always appreciative in all that he does for us. I also cannot say enough about our rep. Nisha. She is amazing! We can call he anytime we are in need of anything and she makes it happen with as little down time as possible for us as she knows how busy our business stays. We have a problem, she resolves it! Great staff to meet our needs on a prompt basis which means everything to our business and how we function day to day.

East Charlotte Nissan is very pleased with our services with Technocom. Tracey Phillips makes the process and setup for our store a breeze! Highly recommend.

I cant say enough of good things about Technocom & Jim. We had one of our main printers out on a Saturday which is our main selling day - it was fixed with an hour of calling Technocom. We truly feel that they care about our business! Thank you Thank you

I had the pleasure of working with Babette a couple of times and every time was a pleasure. She had patience and took her time to answer all of all questions. Babette was very knowledgeable and confident. She is definitely an asset to Technocom.

Babette was most helpful today to achieve a tricky bulletin formatting on our Xerox with a pre-printed cover sheet. And to really impress we needed it folded & stapled. Brilliant achievement! Yeah!

Babette came out and really took her time to ensure we understood all of the functionality of our new printer. Great customer service.

Tracey Phillips has for years been a trusted resource in bringing together for us the perfect equipment to meet our printing needs and at the very best price. We always know that whats best for us is her highest priority.

Tracey is a great sales rep. Our church is very pleased with the customer service and we would not use anyone else.

Tracey Phillips is great to work with! She provided us with a business solution that saved us money as well as met our needs and is always available when questions arise.

Weve had Technocom Business Systems for a liitle over 2 years. The service and support from the IT department has been great. We call with a problem and we get a call from a service tech trying to help over the phone until they get here. I highly reommend Technocom for your printer and office needs for your business. You wont be disappointed.

I would like to take the time and thank Doug Murphy for being so amazing for our company. His customer service skills are beyond perfect, and he made our transition to papercut nothing but perfect. We love working with him and are beyond grateful you assigned him to our company. Thank you so much!

Last week our Kyocera copier had an issue with a broken plastic clip affecting the operation of the paper tray. A call was made to Technocom, requesting a service call to repair the copier. On the same day as the call, Greg Walters came and diagnosed the broken part and communicated his availability to return and install the new part. He returned with the proper part and installed it in the time he communicated the job would require. Greg is consistently kind, friendly and extremely proficient in keeping our copier running smoothly. He is a great representative of your company. Thank you to all of you for your kind service and prompt responses to give assistance!

We have been doing business with Telecom for quite awhile and we are always impressed with their service and dependability. Recently upgraded to a new machine and Dianna Deason could not have made this process go smoother. She makes you feel comfortable as soon as you meet her. You are definitely in good hands with Dianna and Telecom.

Corvus Janitorial: We received our new copier today and Babette was fantastic with the training, very knowledgeable, detailed and loved her personality and she represents the company with the upmost professionalism.

Dianna Deason has been wonderful! She has helped with getting us the best prices and also making sure everything continues to run smoothly!

Gregg Walters has been our service tech for almost 5 years now. He has been prompt to reply and quick to arrive for service. He has always been professional and happy to help us in any way. I give him 5 out of 5 stars!

Dianna Deason is a joy to work with. She went above and beyond in every detail of switching our services over to Technocom. I highly recommend working with Dianna and Technocom.

Working with Doug on remote support was a great experience. Great team to work with.

Thank you to Babbette for training us in printing booklets that have a front and back cover AND also folded and stapled. She left us with great instructions on how to do this on a regular basis for our church bulletin.

Working with Technocom and Meredith Martin made evaluation and selection of our copier solutions efficient and cost effective for our buildings. We look forward to working with Meredith martin and Technocom Business Systems for many more years.

Have been working with Tracey for over half a decade at this point and shes always on point, available, and looking out for ways to help improve our experience from both a customer and business side. Lucky to have her as a partner on our account!

I emailed technocom this morning to get some help with our copier machine at work and I needed it done before 2pm and a field engineer called me right away and his name was Loon. He wanted to come out this afternoon but I leave at 2pm and he came early and fixed the problem and then showed me what had happened when coping with different type of paper. I appreciate the time he took to help me and to show me the things I could do within the copier. He was very professional but also easy to talk to. Way-to-go Technocom...That is great business!!! New Vision Ministries appreciates you Loon and Technocom!

We have been working with Christopher Caggiano for several years now, and he is always very helpful and knows our business. He helps us find the best ways to save money, but still do what we need to do. Highly recommend!

We are long-term clients of Technocom. Tracey Phillips has always given exceptional service and is always available to help when we have a need.

Wonderful customer service and quick response time! I spoke with Alyssa over the phone and she was so clear and understandable, even though I dont know the first thing about technology. Louis did our in-person support and he was very fast and professional. Highly recommend!

Robbie Dunford,Very nice and easy to talk to, works great with office personel

In my working with Nisha and Robbie, I have nothing but great things to say about them and Technocom. I can send a text message to either of them and I get a phone call or a text right back; customer service at its best! When they come into our company, they understands that we have as a business and always work around what we are doing all the while, getting problems fixed and helping us better understand how to use our equipment with fidelity.

Thank you Dianna Deason and the Technocom team team. Printer and service have been great so far!

Were on our second term with Technocom. During our last renewal the image quality, machine size and operating noise level of a specific group of machines was of importance to us. Being able to go to Technocoms office and run tests was invaluable. Our rep, Shorty, doesnt just call when its time to renew and hes always quick to respond to my txt messages if I need something - even if that something is a toner cartridge after hours. We pay one bill each month to cover the machines, maintenance, and supplies and if something happens theres just one number to call.

Thanks Doug Murphy...a wealth of knowledge and we can scan to Sharepoint!

Weve been with Technocom for many years, and they have always provided us with great technology solutions, quality service and quick response times. Our sales rep has been Chris Caggiano (aka Shorty) the whole time and we couldnt be more pleased with his responsiveness, positive attitude, and great sense of humor.

We had our initial visit with Tracy Phillips. Her knowledge of her business along with technical support and customer service make it so it would be very very hard to even think about moving from Technocom.

Big thanks to Babette for her training. We appreciate you for coming out to our office to educate us on our new printer.

Babette went above and beyond for our church today! When faced with a complex printing job that couldnt be walked through over the phone, she came to our office and figured out how to get it done, saved the settings in our copier and taught us how to to do it on our own next time. So grateful for her knowledge and willingness to help!

We had Robbie Dunford come and worked on our printer at MFGNC. He was very friendly and professional.

Technocom always responds in a timely manner and does a great job. Robbie is usually our guy that fixes our problems. He is awesome!

Chris is great to work with - very responsive and always helpful. Definitely recommend.

I want to thank Robbie for helping fix my printed today. He is always such a blessing. Thank you. Karen Suttles

Robbie is an awesome guy. Wonderful heart and very professional. Fixed up us right up!

Babette was in our office April 16 and 17. She is an excellent trainer. She is professional, patience and knowledgeable, all must have qualities in any good trainer. She was able to show us all the relevant features on the copier and made sure that our computers worked seamless with new copier. Babette was a delight to work with and an asset to our office production. Thank you for sending such a great trainer!Sincerely, Celia WilsonWilson and Beam Lawyers

Weve been working with Technocom for many years and customer service has always been superb. I cant think of any issues weve ever had with them and that is rare when dealing with any company.

I had Babette come out and explain some of the features on my new Kyocera. She was very knowledgeable and super friendly. She walked me through each step and made sure i understood before she left. What a great asset to your team. Thank You! Shawna

Our law office had been a customer of a competitor for several years prior to reaching the end of our rope and moving over to Technocom. Our new copier was installed one week ago. From the sales process with Dan Skinner and Michael Smith, to the installation with William Montgomery, to the dedicated training with Babette Martin, the entire process has been seamless! Were looking forward to a wonderful on-going relationship with Technocom and feel like weve been welcomed into their family with open arms! This has been one of the best experiences Ive had in my 30+ years of dealing with service providers, and I highly recommend Technocom without hesitation! Thank you, Technocom!

Babette did a wonderful job training our team and also her follow up was wonderful! Thank you for all of your support!

Babette was our technician. She was personable, professional and very knowledgeable about all things Technocom, Toshiba and much more. Would recommend her services any day !!

Babette was awesome! She spent well over 2 hours to make sure that I could conquer the print machine. Thanks again Babette.

Great service! Great Products! Alice and Andy were very helpful and kind. Alx-Hands Law-Charlotte, NC

Babette was a great trainer. Arrived on time. Very professional and helpful.First time we had a trainer come in to actually show us how a system works. Listened and answered questions. Made sure we were comfortable before she left. Definitely a great decision to go with Technocom.

Babette did a wonderful job with us today. She took the time we needed to understand what was important for our office

Babette Martin is a very good trainer. Shes knowledgeable and experienced in her profession. She made arrangements to come out even after set up to help me work with the new printer the company I work for just purchased. She was helpful and friendly. A pleasure to work with. Thank you.

BABETTE IS THE SHINING STAR!!! I want you to know how invaluable Babette is! All I have to do is send her a text and she responds right away. She is so very knowledgeable and is so very patient with me. She knows her stuff and stays right here with me until I feel comfortable with completing my job. She represents you and your company well. Thank you Babette!

We just received our new copier from Technocom. The delivery and set up was very easy and fast. Technocom tech support and sales staff have also followed up with us several times to make sure everything is running smoothly. We are happy with the new copier and are glad we made the switch.

I just want to take a Second and Thank Diana Deason for all her dedicated work and effort in making our switch over perfect. She is available whenever I need her, responds within minutes and knows how valuable customer service is to a business. Thank you Diana and I know you will continue great success with your go get it attitude.

I first met Beverly Pond when came to our office on a true cold call to inquire about our printing and copier needs. Within seconds I knew she was a true professional who not only knew about her products and loved her company, she (most importantly) cared about her customers. Throughout the time Ive worked with her she has been incredibly friendly, positive, pleasant and knowledgeable. I highly recommend her to anyone who may be in need of Technocoms services - she wont disappoint!

Babette Martin did a great job training us after our install of our new copier. She is clear, concise and technically knowledgeable. Keep up the great work!

Babette Martin did a fantastic job showing us how our new printer is to be used. Happy to have had such a knowledgeable employee help us with our transition with our new printer. Thank you

Just had my first experience with Technocom, and it was fantastic from start to finish! Justine provided exceptional customer service. My technical support team (William and Miguel) were knowledgeable, kind, patient, and super-efficient. Our trainer, Babette, knew everything about our product and was extremely helpful in teaching my staff. Cant say enough good things about this team!

We recently leased a new multi-function printer from Technocom and we couldnt be more pleased. Dianna Deason worked closely with us to get us the machine that would work best for us and I would highly recommend her and Technocom to anyone who is considering a new unit. The service first rate. We look forward to a long and productive relationship with our rep, Dianna, and with Technocom. Great people, great service, great company.

We recently received a new copier/printer from Technocom. Our experience was so wonderful from start to finish. Meredith Martin is our main rep and she is so great to work with. We will save money each month along with having a new machine - how great is that! Also, Babette Martin performed a very thorough and informative training session the day we received the copier. She was very knowledgeable about all of the functions the copier had and answered all of our questions satisfactorily. Miguel did a great job with the installation and was able to copy over all of the information in our previous machine - what a time saver! Technocom is a top notch company!

This is my 2nd experience with the Technocom team! After several years at our Law Firm, I changed jobs and contacted them to come quote me on a new copier at my new place of business. They did not disappoint. Our new copier arrived in no time, and today Miss Babette Martin came in to train us. Shes knowledgeable, friendly and a true asset to the Technocom Team. Thanks for all you do!

They are awesome. Got the machine I needed at a great price and they customer service is great. Diana Deason was friendly, knowledgeable and just fantastic. I would definitely recommend this company.

I had a problem with my printer and since I print documents as part of my living, it was imperative that my printer is up and running. Technocom sent out Dwayne to fix my machine, he found the problem, we replaced the parts and her got me running again. I am so thankful for Technocom and glad to be a customer from the moment I purchase the printer...a total positive experience.

Babette Martin knows her stuff. She was able to customize the settings on our new printer/copier for our specific type of work. She was also able to answer all our questions in a language we could understand.

Dianna Deason has been a wonderful person to work with. She is extremely knowledgeable and cares about her customers. I looked at almost every company in Charlotte and she was the reason I chose Techonocom. We are very happy with our new copier and the team that came out was great. She has continued to check in with me since the install and I look forward to working with her in the future! Thanks Dianna!

Great service techs. Never had an issue. Always respectful and easy to work with. They handle all of our printer fleet.

We are an ongoing client thanks to our awesome sales rep, Zoe! She is fantastic in response time, personality, and knowledge. Some recent training and set-up issues were resolved by Babette and we appreciate her diligence and professionalism. Thank you both!

This is Chad and I am the COO at Carolina Federal Credit Union and we recently switched our desktop printers and main copier to Technocom. I have to say the experience has been great so far and we are glad we made the transition. Dianna Deason was our sales rep and her service was excellent. We actually made the move to Technocom because of her professional service.

Ive worked with the Technocom group for roughly 3 years and have been very pleased to date with the prompt service and solid machines provided. Although Ive had nothing but positive experiences and results with all of the Technocom staff from supplies to service to sales, Al Jones in particular has really stood out through his ongoing efforts to ensure quick resolution to any questions or issues that have come up.

Im updating my review!!! We are told one thing when being sold this new machine that does everything my old system does but i can effectively use my server again instead of having to use the business machine as a server (that shouldnt ever be done, Sales persons words however the companies IT department set it up that way! Also I wouldnt lose any of the work i scanned through to day I lost 2 weeks of work backing up almost a whole year of records and it deletes them before I can Move and Save them!!!) over all not really happy with these people any more! we are family owned company and treat you that way these people just tell you what you want to hear to sell you something!!!

When dealing with a brand new vendor, you dont know how much to believe when you first meet with them. Because of a lack of experience with the vendor, trust is an issue initially. This issue can only be solved by an established track record. We moved our business to Technocom several months ago. I chose to trust the sales person, Chris Caggiano. He didnt disappoint me. Everything Chris told me came true. He didnt tell me lies to get me to sign on the dotted line. Instead, he listened to me. As we have grown, our needs have changed. Chris figured out a plan that would work for my company and he and his Team implemented the plan flawlessly. We now have two business hubs instead of one, essentially for the same price we were paying our former vendor. My decision to trust Chris and Technocom was not misplaced

We recently had new copier/printers added at ImageMark. Dianna Deason at Technocom made this a very smooth process. They handled the scheduling, setup, and removal of all of the machinery. Training was provided the day after installation. We are pleased with the results and plan on this becoming a great partnership! Thanks Technocom!

Worked with Technocom over 10 years. Have had nothing but exceptional service. Tracey has been our account rep for the majority of this time and is also exceptional. Very responsive, friendly and professional. Never had a problem getting a service tech out quickly when issues arrive. Andy has predominately been our service tech and is delightful. William has helped with the more difficult IT tasks and is also a breath of fresh air - extremely knowledgeable. Never have to think about toners, overall just a pleasure to do business with.

Dianna Deason with Technocom has been wonderful to work with. She made the process of getting everything set up so easy. She continues to make sure that everything is working properly and that we are satisfied with our service with Technocom. I would definitely recommend Dianna and Technocom to other businesses.

We are a high paced home care company so we needed a company that could make sure everything transferred over easily... We were provided Excellent sales team-Michael and Justine were always friendly and readily available for any questions we had along the way. Great customer service from those we spoke to on the phone. Great tech support-gave us assistance with transferring everything over to the new machine-seamless transition.