Didnt enjoy my service there! You come in and nobody to answer your questions( staying in their offices waiting for you to be tired of waiting)! Didnt know that excellence mean that
Quality service. Worked with Jacob. Wouldnt trust my BMW anywhere else
Dropped my BMW i3 off after-hours on Tuesday night and Wednesday morning before 10am it was ready for pickup. Prompt, professional, and easy. Special thanks to Darshaun who went above and beyond. Props to the dealership for working hard to provide a safe environment during COVID-19. Service advisor made a point to apply hand sanitizer before touching my key, paperwork, and receipt. 10/10
I have had an on-going issue with my car, requiring several visits to remedy as required by BMW. Service Advisor, Jacob did an outstanding job in expediting the process and making a potentially frustrating situation, manageable.