Professional appearance and attitude. Busy place so that should tell you something. Busy but not too busy to answer questions and offer personalized service. Always answered phone in professional manner. I plan to return as my usual shop - University Tire - has dramatically dropped the ball on service and quality of work.
The gentlemen at Settle were very nice and helpful. They told me up front how long it would be for them to get to my car so I could plan accordingly which was very helpful. My car had a tire that kept going flat and they got to it same day for a very affordable price. Thankful to the shop for making a stressful situation much less so.
Fast service, but was overcharged. I had a starter replaced in my vehicle, and was quoted .5 hours of diagnostic labor and 2.5 hours of labor to do the job. The tech completed the work in less than 1.5 hours. I was still charged the full 2.5 hours of job labor. When I called, I was told that they charge book time to do the job but their techs are so good that they can do the job faster. My position would be that I come to your experienced techs so that they can do the job quickly and, therefore, less expensively. Not sure why Settle gets to pocket the extra hour of labor.
Great experience. Settle Tire were able to repair a tire for daughters car that another competing shop said they couldnt do. Quality, professional shop. I recommend.
It’s hard to find an honest auto shop but this place is great. They are not trying to take advantage of you and sell things you don’t need. I called in the morning to get 4 new tires, which they didn’t have, but they were able to order them and have them delivered in a few hours. I came by that afternoon and had them installed, with an alignment, in 1-2 hours. Everyone there is super friendly and helpful. I will definitely be coming back in the future.
I had a stress-free day with Settle Tire Pros. My sons vehicle would not start. The vehicle needed a new starter. I had the vehicle towed to the shop and within 3 1/2 hours the vehicle was fixed fast and ready for my son once he got out of his last class at UVA. They were professional and polite speaking with them on the phone. I would recommend Settle Tire Pros to anyone needing repairs on their vehicle.
I happened upon Settles for a car inspection, and a few other concerns. . The people were so friendly and accommodating, I will definitely be back for other car issues! Highly recommend.
They were friendly, timely and did the job right. I had not been in in a while, but the experience was true to the quality that I have come to expect from them. This is a business that I would recommend.
I felt really safe and well taken care of here. I went for my state inspection and they had it done in a very timely manner. When I came back to pick up my car, they recognized me and greeted me by name. They had recommendations for what I should get done, but they didnt force any decisions from me and even showed me what I should look for in terms of a reasonable price point!Ill echo the sentiments from other reviewers: As a woman going to a car shop, I felt safe and respected, and they didnt condescend to me at all. Clearly a very honest service for a great price!
Wayne was extremely pleasant and knowledgeable about the work being performed on my car. I find him the same each and everytime he attend to my service needs.
Its rare as a woman that I feel comfortable in places like this by myself but this place was amazing. They were professional, fast, fair, didnt try to sell me anything I didnt need, and treated me with respect. The shuttle service was awesome and so convenient. I will 100% be coming back here for any issues I have with my vehicle.
Super quick service and the kindest, most genuine team! Shout out to Greg for being super helpful!
Settle did a prepurchase inspection on a new to me car. There were a few minor issues found and they were repaired. This gave me such peace of mind. The front staff and the repair people in the back work extremely well together. My concerns were listened to attentively. I trust Settle.
Great customer service. I went in for a tire rotation and was out in no time. Greg also mentioned how long it would take to do the job! It ended up being less. Thanks
I had the brake rotors and pads replaced on my 2007 Toyota Rav4. The staff was professional and easy to work with. The repairs were timely and effective. I would definitely recommend them to others and will be returning with future repairs.
I called the day before to see how I can get a state inspection through them and the person on the phone said that if I was the first person here I would be in and out in less than an hour. I arrived 45 minutes before they opened and they told me that there were 6 ahead of me. I explained what was said on the phone and they said that’s not true. I do not recommend them due to their lack of communication.
I love the work I get done here! They are super professional and good at explaining why they need to do the work on your car. I don’t feel like I’m being taken advantage of due to being a woman. Highly recommend.
Great service, fast communication. Fixed an additional identified problem free of charge. Drew did a great job and was a pleasure to work with.
We had a great experience with Settle Tire Pros! They explained what they were doing, got me a fair price on a full set of tires, and finished the work really quickly! They treated us like family
I happened to come here because the place I usually go to could not do my wheel alignment that day. I actually really like this place and wish I had discovered it sooner. They had multiple people working on staff. I was helped immediately. Everyone looked happy and in a good mood. Through the watching their interactions while waiting, you can tell they build a good rapport with their customers They were very friendly. The man that helped me kept me updated on the status of my car. I am not the most knowledgeable of cars so he made sure to break everything down to me and was willing to answer all my questions and address my concern. I really liked the feel at this place and plan to come back for future work.
I would say the best thing about Settle tire is theirbedside manner. They are very calm, patient and clear. But theyre also speedy! Settlee tire gets my car in quickly, gives me a ride back to work and gets the work done as fast as they can. They dont advise a lot of extra work on my car that it may not need...since my car is a Ford 2006. I even had a long in-depth conversation with a mechanic about how much work and what kind of work to put into the car before letting it go for good. I trust them. And when I talk to other people they say Settle Tire prices are reasonable. Love these guys!!!!
Great Group of guys very helpful everyone I called said I would have to wait weeks settle got me in and out in a timely manner will return for all my car needs10/10
Out of state so I went with reviews -- sent my UVA son there for new tires on his Nissan Frontier; made an appointment - very courteous and professional in every way; well satisfied.
Got a low tire pressure alert one morning and found a screw in my tire. Called a couple of other places who said they were too busy. When I called Settle, they said “Bring it right by.” The staff was very friendly and prompt. Their shuttle was immediately available and the driver was also very friendly. They had the tire patched within a few hours, at a fraction of the cost I would have paid for a new tire. Very happy with the service, and would definitely recommend them.
They were great, changed my tire quickly and let me use my own tire that I brought in.
Amazing people and service. I show up at 1:45pm with what I think is one bad tire and find out I have two bad tires. I said I needed to be out to work by 3pm and at 2:40pm I was rolling. Great service, better people. I will bring all future service needs here. They really saved me.
I had my car inspected here and the entire team was amazing! They were very helpful, personable and professional. 10/10 would recommend.
I called Settle at around 1:15 pm in the afternoon asking if they could accommodate a state inspection before end of day, because the previous inspection for my 2018 Mazda 3 was two months overdue.They were the only place in town that was able to take me the day of, and performed the service in a prompt manner. From the initial phone call, to the experience upfront, and check-out, the service was extremely friendly and professional. The folks upfront wore masks when interacting with customers, and I enjoyed listening to their conversations and banter while hanging in the lobby.Given that my vehicle has few overall miles, the inspection was straightforward and only cost me $20.I have nothing but good things to say about Settle. These folks are great people and Ill absolutely be a returning customer for any future automotive needs (inspection, service, repairs, tires, etc). Thank you all and keep being great!
Vincent was helpful and professional. I had never purchased tires before, and he made it a good experience.
So happy to have been referred to them! We were on road trip and had our brakes totally lock up. They not only worked us in, but gave us a car for our family to use for the day.
Best service in va for fixing tires, been there twice ! And I’m gonna keep going there.
Friendly and Professional service had to go there because Costco tried to rip me off!
Amazing customer service will recommend top of the line service
Quality service, fair prices! Got 4 new tires and my annual state inspection this morning. Made an appointment through the online portal, super easy. I also took advantage of their free shuttle service. Jackie gave me a lift to work after I dropped off my vehicle. Then, he came back and picked me up once the installation/inspection had been finished! All in all, the tire installation and inspection took about three hours total, which was no big deal to me because I was at work during that time. Overall, very satisfied with the service at Settle Tire Pros!
Quick state inspection service, professional & did not try to upsell on repairs.
Extremely good service and communication. They clearly expressed what was wrong with the car, what NEEDED to be repaired, and what they RECOMMENDED to be repaired. Very trustworthy place full of pros.
Got a patch on my tire. They did it extremely fast. I have taken my vehicle here before. I think this is my new go-to place.
Great, honest business. Went for an issue with tire pressure loss, few other mechanics in the area couldnt figure out the issue, but they did, resealed the tire, and it fixed it.
Noticed a nail in the front tire of wife’s car. We had just purchased a house in town and got recommendation from realtor to take it to Settle’s. Good call. It’s obvious these guys are tire pros. We left the car, their shuttle drove us back to hotel and then from hotel back to shop when car was ready. Courtesy shuttle, no charge. The shop removed the nail, plugged the hole, checked all 4 tires for wear and inflation, and charged us $21. That’s a hell of a good bargain. The Mercedes shop would have charged 4 times that.Remember, your life is riding on your tires. Get it done here.
Greg and team were quite easy to work with. They listened to my complaint regarding my brake issue and also took time to consider several tires best suited for my ‘06 Jeep Wrangler Unlimited, based on price and versatility in use and purpose. They fixed my brakes and installed a set of four tires all on the same day.
Settle is always there when I need them, even in emergencies. They fixed a flat tire for me within a short period of time for a crazy low price. They have amazing customer service and are my go-to resource whenever I need any tire work done. I would 100% recommend them to anyone.
Excellent service, job well done!
Settle did a VA state inspection on my car. They were friendly and communicative throughout the process.
GREAT SERVICE! The gentleman that took care of my Honda civic 2012 did not try to rip me off for being a female and did honest work. He was able to educate me on what to look out for next time I get a flat tire. I would recommend this place to anyone!
As always.. most knowledgeable and friendliest shop I have been to. And I trust them!
I have never written a review before but the exceptional service I received necessitates one. I had been looking for a trustworthy mechanic in Charlottesville for awhile before I found Settle. I took my car in for an oil change and tire rotation; they were, quick, polite, and extremely fair priced. Then unfortunately a couple of weeks later my alternator needed to be replaced. I called Settle and without an appointment they were able to get my car in an out the same day. Then the next week (I have extremely bad luck), I blew out a tire. Again without a pre-existing appointment they replaced my tire the same day. At this point I think I have interacted with most of the staff and everyone is so polite, professional, and helpful. I will continue to use Settle for as long as I remain in the area. Thank you so much for all your help!
Love the business. Appreciate that Greg came outside, masked to get my tire to repair. However when my husband returned the next day to have the new tire replaced on the car, he waited indoors and reported that service providers did not consistently wear masks indoors.
Settle Tires did a great job of fixing my drivers side window for a reasonable price and timeframe! They were quick, friendly and professional. Would recommend to anyone looking for a car fix up!
I came here for my annual state inspection and these guys were so nice and helpful! I was able to drop my car off and pick it back up shortly after. I definitely recommend coming here.
Very nice and honest. Went for a state inspection and needed new tires. They ordered the tires and had it all done the same day. I’m new to the area and will go back if I need more work done.
Vince and the team were a huge help when my wife and I had a brake issue while traveling in the area. I called the night before and dropped the car off first thing in the morning. The work was completed by lunch for a reasonable price and they made no effort to up charge or add services. Highly recommend.
First time using Settle Tire Pros for new tires...but not the last! I had used another tire dealer in town previously for tires and had a less than satisfactory experience. So even before getting new tires I spoke to the General Manager, Drew, and told him about my less than satisfactory experience with the other dealer and what my expectations were. In talking to him I could tell that excellent customer service was very important to him. After all, there are many places where you can buy tires, so excellent customer service will likely be the differentiator. Based on some specific requirements I had, Drew ended up recommending a set of Michelin Defender tires. I took my car back the next morning and got my tires replaced, an alignment, and the car inspected. I couldnt be more satisfied with the tires...a smooth and quiet ride (unlike my previous tires from the other dealer)! I dont know if the Michelin Defender tire is the right tire for your vehicle, but I would absolutely recommend heading to Settle Tire Pros for your next set of tires and getting their recommendation. Also, Drew offered me a loaner car when they were working on my car. I didnt use it (I ended up walking to a nearby coffee shop), but nice to know that I wasnt stuck at the shop if I did need to get somewhere.
Very helpful, talking to me and suggesting the best way to address my concerns.
Super polite and we were in and out in about thirty minutes! Great service.
I have been a Settle Tire customer for 44 years. They do all of my tire work and minor car repairs. I trust them and they are super friendly as well. A great place to do business.
Ist time customer and well be back! I had a fantastic experience at Settle Tire Pros. I called them because usually expect shops to not have my tire size due to the high performance tire and aftermarket wheel application. I didnt wait a week like usual at other places. They had my tires the same day within a few hours. I also had my daughter with me who I usually do not take her because at times waits can be long at other places. They gave her fruit snacks and kept her happy, but didnt need to because i was in and out. Two front tires: mounted, balanced, and out the door at a good price! Thanks guys!!
Great friendly service. They got me right in and took care of my problem. I really appreciated how they made sure I got a good deal on a new tire ensuring that I didn’t have to pay an arm and a leg to replace one. Update: I took in my older Honda Odyssey for an oil change/tire rotation. It has always had a vibration issue other places couldn’t figure out. But after these guys rotated, inflated, and aligned my tires it was solved. Tire Pros indeed!
Staff was very helpful and polite! Will use this business again in the future!
The team at Settle is amazing. They are all friendly, professional, and prompt. I trust their service and expertise. I’ve struggled with other automobile shops and mechanics in the past trying to manipulate me and take advantage of me by attempting to sell me services and pieces that my car does not need, but I know I would never have that issue here. I will continue to go to Settle with my vehicle needs and would recommend them to everyone in the Cville area! You will not be disappointed. They’ve continued to exceed my expectations time and time again!
Tire was leaking. They quickly found problem and fixed it. Cost less than half what I expected.
Ive been going to Settle for a couple years now and Im always amazed at how nice they are, even when I called in a panic after turning my car on one morning and 7 warning lights coming on at once. I trust them completely with my car and know Im getting honest service from wonderfully nice people. I recommend them to everyone.
While stranded in Charlottesville 6 hours from home with a problem tire we did a Google search for a tire mechanic of course . Choosing Settle Tire Pros was a stroke of great luck. They made room in their schedule for us, mindful of our predicament, and we were on our way. Thanks so much for the wonderful reception and responsiveness. If we were local, Settle would certainly be our local go-to company. Professional, knowledgeable, kind and helpful... you cant ask for more than that.Thanks again from Chris Knutsen and family
Great customer service. Service done in a timely manner
When my catalytic converter was stolen, I took my vehicle to Settle Tire. From start to finish, my experience there was exceptional. They went above and beyond to fix the damage quickly, save me money where possible, and sort out the details with my insurance agent. If you find yourself the victim of catalytic converter theft, I highly recommend Settle.
They are very friendly, knowledgeable, and efficient, and offer shuttle rides to wherever you go if you need to leave your car. Overall a good experience and I would not hesitate to go back.
Very friendly people and service! Professional and quick to change my tires.
We went for an inspection and it is first come first serve. We dropped off our car at 9 and they had us back out by lunch. Super friendly service as well.
Settle Tire is awesome! Prompt polite service. They remember your name and provide a ride and pickup once they are finished. I have been using Settle for over 20 years, and would never go anywhere else.
I was in Charlottesville transporting a cancer patient to the local health facilities, and had a dead battery. Although it isn’t really their job, a nice gentleman came out and jumped my car for me. He wouldn’t take any money when I offered. I will definitely go to Settle Tire if I ever need any tire service done while I’m Charlottesville. Thank you, sir, and I WILL pay it forward as I promised.
Settle is amazing! They work quickly, are really helpful and reasonably priced. Highly recommend them!!
Nice guy, quick service...but could have cleaned off all the lubricant left on my custom rims
Great job, very quick and professional. I will definitely take my car there again!
Great customer service. My go to shop for vehicle maintenance.
These guys are amazing. My first time using them and they were able to get my tires in and put them on the same day I called. They were extremely kind and even gave me a loaner car so I could run an errand. All of the gentlemen I interacted with there were polite and professional. I was very very impressed.
Settle Tire always take excellent care of our company vehicles at PJ Networks, and also our family vehicles. Great service, great advice, great pricing - everything we could want from a local automotive repair shop!They did a prefect alignment job on my 2012 Porsche Cayenne after selling me a great set of tires. Thanks, Settle Tire!!
The staff are always professional and friendly.They get the work done quickly.Personally, I think the oil change prices are a little high, but not much more than another place Ive gone.
Got a new spare tire mounted and balanced in less than 30 minutes at the store. Didn’t require a reservation ahead of time or anything. They just immediately got to work and the results were perfect! Highly recommend.
Same day service. Went in for an estimate on 4 new tires and was able to have them installed the same day.
We’ve been going to Settle for years, and have been really pleased. Last fall, I sold a car to a colleague. I brought it in to Settle and said, “I am selling this car to my co-worker. I don’t want any maintenance surprises. Please give it a really good look over and let me know what needs to be done.” They didn’t find anything that needed doing. It’s been nine months and my co-worker has been thrilled with the car.If ever there was an opportunity to take a customer for a ride, that was it. The folks at Settle have earned my trust.
Had a great experience having my all-wheel-drive tires replaced this week. The professionals at Settle were friendly and knowledgeable. The job was completed in exactly the time I was told. Very good experience overall. I’ll be back.
My hero literally! Wayne Pugh was extremely helpful by providing same day service for tires, an oil change and new wiper blades. I had the car towed recently and it was not in good shape or in the right condition to travel home many miles. Thanks to this place I made it home safely!! Thank you for your excellent service and thank the shuttle driver for me once again as well.
This is the best most reliable garage in town! We get everything done here; inspections, oil changes, and occasionally new tires. Very friendly and accommodating. Quick service. Reasonable pricing. Been coming here for 8 years now.
Ive been a repeat customer at this small local business for both routine and other maintenance. They have always finished work on my car the same day at a reasonable price. They also provide a drop off service so I could get to and from work (in Cville) while they worked on my car. Im definitely returning to them the next time my car needs service.
I had an excellent recent experience with Settle Tire. I found them to be available for answers, prompt, professional, and friendly. I trust their expertise and their advice. They also handled a follow up question for me quickly and willingly.
I had lifted my Jeep and wanted to get it aligned. My first choice was Mac at Zion Crossroads (I’ve used them in the past). When they quoted me a price ($30 higher than Settle) and then went on to say if I’m not a certified mechanic (when I told them that I installed the lift) the price could be much higher. I asked why, and he started to name off components that need to be checked that don’t even exist on a Jeep!!At that point I called Settle, which I should have done in the first place. The quoted me a price that was fare, they could see me the next morning, and didn’t blink an eye when I told them I had lifted the Jeep.When I got to Settle, they opened promptly at 7:30. Check in was fast and polite, and within a few minutes my Jeep was on the alignment rack. The mechanic, an older gentleman who’s name escapes me, not only did a great job but talked me through the process of what he was doing (it was like talking to an old friend). He also went out of his way to comment what a good job I did installing the lift.I will use Settle again without question and highly recommend them.
Awesome customer service. Very kind and considerate. Fixed a previous shotty job. Affordable.
Ive been here once and it was a great experience. It took exactly as long as they said it would and the mechanic who looked at my car explained everything straight forward and timely. I didnt end up needed anything done so they just charged me for an alignment check which was only $45, I was happy to pay that after my experience with them. Everyone I talked to was friendly and kind. I will be returning here and recommending Settle in the future!
They really took care of me when my car repairs were more extensive than I was anticipating, working with me to get the cost of repairs down and lending me a loaner car when the car was not finished on Friday so I could still make it to work over the weekend. I have been telling everyone who will listen that I had a great experience with Settle Tires.
Fast, friendly service, fair prices and good people. Came in to get a tire patched on a holiday and they got me squared away immediately. They earned my trust and I will be a return customer.
I had a great experience getting a flat tire inspected to see if it could be patched and subsequently having my tires replaced due to it being damaged beyond repair. Wayne was able to order the specific tires I wanted and get them delivered the next day. The whole process took around 4 hours between me dropping off my car and picking it up with the new tires on and wheels aligned. The shuttle service was also very convenient and Jackie was friendly and professional.
Excellent place. Very friendly staff/workers.
The best place for tires. Ill drive to get here. They have friendly professional service. Lots of options. They are easy to talk to about budget and timeline and always seem to have time for the customer, which is a lost art. I hope they are in business forever.
I dropped my car off and they got the inspection done very quickly. Very honest and very professional.
Settle Tire performed a transmission service, which cured the shuddering we had been experiencing at certain speeds. The dealer’s shop had been unable to diagnose or fix the problem. Settle Tire rules!
Great experience, professional and friendly! Service goes above and beyond!
Had a flat and went to the dealership first and they told me they couldn’t repair the tire and that they would have to order a new one. Also spent forever at the dealership waiting.Took it to Settle and of course they are able to repair the tire and get back on the road with no haste. Highly recommended.
Excellent business. Friendly knowledgeable people that help without being pushy.
Great place in town.
Settle Tire is the real deal. They provided upfront quotes/advice and installed my tires with alignment in a quick & professional fashion. They were even slightly cheaper than Costco/Tirerack (although they dont have the built-in road hazard warranty that Costco provides). Definitely going back for any future tire needs.
Tires ordered and arrived quickly. Great they are able to get tires from nearly every manufacturer. Same day service is quick and professional. Love doing business with them.