I like visiting this store. I cannot afford many of the items I drool over and Im old, so I dont need much. But, I like the turkey gravy base they sell at this time of year. Picked up a couple other seasonal items also. Even an old person can dream.
Pricey but nice quality kitchen supplies. Had difficulty finding item I was looking for. Staff also had difficulty locating it although it was in stock.
This store is a little pricey, but the product quality is worth it. The staff was very friendly, knowledgable,and genuinely seemed to enjoy working there. The experience was totally positive. I will shop there again.
Very kind and helpful staff! They were willing to work with us as we looked for something specific, even staying late to help us order it. We had a great experience!
Helpful and friendly staff. I would buy absolutely everything in this store if I could afford it.
The happy and helpful associates give you great shopping experience!!
Good service and good pricing on sales items around Christmas
After a great date over at Burtons. We walked over to WS. I wanted to try out some cutlery. It was 8:02PM. The sign on the door showed open until 9pm. We even saw other shoppers in side, they had already locked the door. We knocked and the worker said they closed at 8pm. I pointed out the door shows 9pm. It was a Friday night. She said sorry.I expect better from a place that I have spent thousands of dollars.
One of my favorite stores! love to bake and cook so i stop in every time I near here! The sales they run are always pretty good!
Very helpful staff. Products fairly overpriced however.
I love browsing this shop with my husband (a chef) and looking at all of the crockery and cookware. They often have very cute and fun seasonal themed cookware and platters and lovely ideas for fanciful table settings. They sell competitors for Keurig and other high-end items at...high end prices... Maybe its me being on a lower class budget, but I dont understand why a whisk needs to cost more than $8 or a single plate costs $12. All in the name of name or frills. I love pretty table settings as much as the next person, Im just too frugal to actually buy something from here. All in all, it is a nice shop, but it is not for anyone on a budget or looking to save money on nice cookware. So for window-shopping I love this place, but I usually go in here for ideas or to find a product that I need and then shop online or some other store.
Very friendly and they have great products
Waaaayyyyy overpriced. You can get everything that is in this store on line shipped to your home for a third or half the cost as it is inside this store. No one bothered to offer any help while we were looking around at all.
I love Williams-Sonoma and their product selection, but my recent trip there went in a direction that left me displeased. There was one other customer in the shop, and when they finally greeted and asked if they could help, she claimed she was so busy she couldnt get to everything. After figuring out the product I needed to be replaced, she left for the back to look for it... for 20 minutes, leaving the store unattended, the other customer waiting to check out, and me waiting for a total of an hr before I was told that my item was lost. Luckily, the next day the MGR called me with a solution- however that didnt soothe the experience with the salesperson.
Had the item I needed in the color I wanted but the interaction with the staff was a bit off putting, I felt demeaned and unwelcome. Will only shop in store again if it is something I need immediately and can’t wait for shipping.
I have always loved William Sonoma products and the stores but now Im not so sure...the staff in Cville seem to have have differing attitudes towards service and quality. First visit: lady is very helpful, takes time to look up different models, listened to me, gave me time to choose. 5☆.Second visit: man is rude, dismissive, says all the ones on the shelf are similarly damaged, denies the product is compromised, refuses to look at the defect. --2☆. Shockingly, the others on the shelf were in similar condition. -1☆. I cant believe William-Sonoma allowed this. Theyre always known for very high quality and excellent service. Nothing like the bums rush to make sure I dont feel welcome back
Always a warm friendly greeting. The staff is so knowledgeable and helpful.
Love this store. So cozy there today.
Great kitchen store with high end products.
I hit a home run when I started buying my wife the high end pots, pans and other items from W&S. Really good quality stuff, pricing is not too outrageous, staff is friendly and helpful.
Never order anything within this William Sonoma location! An employee helped me place an order for a knife set, only to have it ordered twice. One week and $400 later, I brought the second set in for a refund. They said the refund would be processed to my husbands credit card. A week later we got the refund as a gift card in the mail and had to go to the store for a third time!
My wife and I entered the store and browsed for approximately 15 minutes. We were here on vacation and were excited to visit a Williams-sonoma store. To our surprise and dismay, no one greeted us or even offered to assist in any way. We left feeling disappointed.
Nice staff. Pricey
Great choices; some expensive, some very reasonable! Nice people, too.
I spoke with 4 different staff members at this location and I thought they were all quite rude. I will not be purchasing anything from this location or Williams Sonomas website moving forward because of this poor interaction. They could use some assistance in the customer service department.
Needed a quick gift and W S is reliable source. Nice stuff at a wide range of price points.
Staff is very knowledgeable and willing to listen and answer your questions. Store is very clean and they usually have a few yummy treats set out to sample.
Excellent service! Very helpful staff and a wide variety of products in stock.
Best place for all your kitchen needs. Friendly helpful service.
Responsiveness of the employees could be improved. Nice selection of products.
Wow. Stop in during the holidays and try their sample of ginger spice cake!
Great quality and very helpful staff
Wonderful.... helpful.... knowledgeable and clean
Yummy got chocolate and kitchen equipments
Great staff
The service here is always stellar. Whatever we buy here for the kitchen is expensive but very high quality.
Too expensive even for Williams-Sonoma.
Great store!
Black Friday and all was well.
Quality but pricey
Great store!
Love this store