The young man who worked on my truck I believe his name is Jarrett did a fantastic job !!!!!!! installing my fender flares I couldnt be more pleased. The front service writer, I believe her name is Sandy was extremely friendly and more then competent. I hope the dealership plans to keep these 2 workers. Letting them go would be a huge mistake!!!!!!!

Service Dept is a complete fail! Ive been trying to get the roof racks replaced under the extended warranty. Ive been waiting OVER A YEAR! The service department is absolutely unresponsive. Ive left messages for the tech I dealt with (he took pictures, submitted the claim to warranty etc) and Ive also left messages for the Service Department manager. Nothing!! I am now in the market for a new Suburban and I can promise you, Im NOT buying it from Jim Price Chevy!!!

Cathy is amazing! I really like cars so I talk to a lot of people and a lot of dealerships but Cathy was able to get me exactly what I wanted and did it in a way that was fun and easy! I’ve already sent my family to her and am recommending her around the office!

The service group at Jim Price Chevrolet is my place to go for service on my 2002 SS Camero. They not only perform excellent service, but are a group that I can trust with this collector car. I brought the camero in for service because of an issue I was having with my clutch on the manual transmission. The price for the work performed was reasonable and I was confident that the work performed was appropriate to correct the issue. I highly recommend Jim Price Chevrolet for service on your vehicle.

I was referred to this dealership by my attorney. Mr Jon Snow is the absolute best omg he go me in and out and I love love love my car. You won’t be disappointed very professional friendly understanding and has the fastest sneakers lol. I was so pleased with the service he provided… thank you Mr Jon Snow

Almost 2 years late reviewing, but thats even better because Im still satisfied with my purchase. Had a totally no pressure sale from Jon. Bought a 2017 Camry with very low miles and the value of the car today is a little more than what I paid nearly 2 years ago. I will definitely purchase my next car from Jim Price.

I have bought several autoas in my life time. but, the service I gotten from Cathy Sizmore was far beyond the call of duty. The staff there was great. The waiting room was clean ant staff made sure I was happy.

I went to Jim Chevrolet 17 July 2031 around 5:20 pm . Me and my Husband had got a letter about trading in his truck, so we went to see if they had anything that might interest us. We drove up and we saw individuals standing outside. Workers. So we started walking around looking at there inventory. NOT One Sales Representative tried to come and see if we wanted anything. We were there for about 10min not one sale Representative had the respect to come up to us to see if we needed assistance. We wouldnt recommend this dealership to any of my friends or family. Poor customer service. So know we will not trade our car in with them We would rather drive to another dealership where we can be treated with dignity and respect.Christel Green

My truck was having issues with the engine I took it to Jim price because I know they specialize in Chevy and I know my warranty company haven’t been cooperating for a awhile but I haven’t had my truck in over 3 months and when I finally get it back and drive it after they test drove it my engine light comes on, my key fob wasn’t programmed and my hood sensor keeps going on and off . I’m frustrated because it’s been over 3 months and I spent over 2k and my truck won’t fixed . One positive is that is the front end service staff is nice .

Excellent service. Friendly, professional, timely and perfect communication on our vehicle situation.

I made my appointment for an oil change, tire rotation, replace my wipers, and check/replace my 9yr old battery if needed (which it was). The work was done very quickly, which was appreciated. When I picked up my vehicle, I noticed that my invoice didnt have the cost of the wipers. Turns out, they didnt replace them as requested. No apology. They started to get the wipers from parts, without telling me what was going. I declined since I needed to leave and can get the wipers at Advance Auto with no problems. Once they found my vehicle, not sure what the confusion was, I noticed that it had not been run through the car was to knock off the pollen, but maybe they dont do that anymore. Not impressed with my latest service.

Samantha always stays true to her word. Wonderful sales lady. Go see her if ever need a vehicle. You wont regret it.

I had a persistent check engine light that the last dealer I took it to (in Harrisonburg) fixed for $1300 but only lasted until I drive off lot and it reappeared. This dealer offered for an additional $600 to fix again, at their best guess, siting missing something. At Jim Price, they were able to fix this the first time and it is still off. It feels like I am driving a new car, although it has 160,000 miles on it. I look forward to Sunday drives. I am very pleased and will utilize their service in the future.

The sales associate got me the vehicle I wanted and talked about adding stuff later. He was also incontact with updates. I would definitely go back to get another vehicle or refer other ppl to this associate.

Friendly staff, quick to inform of status or return my calls. Gave complete information, no mysteries or surprises. Vehicle came out from the shop looking and running nicely. Couldnt ask for more.

Courteous and professional communication, reasonable pricing, work was completed in expected time that was established at drop off

Took a long time to get vehicle done, but everyone was nice and there was good customer service

Called on a Saturday morning to see if I could get my battery replaced and they were able to fit me in the same day.

The state inspection was done promptly and I was out in under an hour.

Brought my 2021 Tahoe in for engine troubles(malfunctioning lifters). Sandra and Gary were instrumental in providing transportation during the repair, keeping me updated on the progress, and even working in an oil change on the loaner vehicle. I travel for work and thanks to the service team the disruption to my schedule was minimal.

The gentleman checking me in was super nice. He even gave me a car wash even though I was just there for a recall.Very satisfied experience

Keith Greene was informative, knowledgeable, professional and very helpful. We will be going to him for future purchases.

Great and freindly staff

Samantha was unbelievable! Finance team was quick and too the point - trade value for current truck was more than fantastic. 11/10

Terrible customer service, lengthy wait times and poor communication. Will never buy a car from here again OR have my truck serviced here again.

Gary in service department is totally awesome, friendly very helpful

Sandra and the team in the service department are always easy to work with!

I brought my car in at 10:15 am on Tuesday morning, the tech did not get to my car that day and no one called me to inform me of such. I had to call them at 4:00 PM to find out what was going on with my car. They finally got my car on the following Wednesday morning and called me with a quote, but again I had to call at 4:00 PM to find out about when my car would be ready. I took the car home with me that Wednesday just to get it home and find out that there was a new problem with the car. I had to take it back to the shop to find no tech was there at the time as it was close to close. I work an hour away and had to take off from work for this and use my vacation time. This experience is unacceptable.

Everyone was very pleasant and very helpful.

Service department did an excellent job with the timing of service, customer service, & quality of work. I really like the shuttle driver - very enjoyable experience!!!

I am very happy the way my Service Writer handled my appointment.

Sandra Dyer is great and all ur staff in service are super friendly. Feels good to come back and see the same friendly people! And I am happy with quality of service on the car!! I love that all the staff are dog friendly too!

Very professional, Cathy is very knowledgeable and helpful I just wish you were closer. thank you . !~

It was a pleasure to deal with Cathy Seymour and Erick. Cathy did provide me with the information that I was looking for in order to make a sound decision on the car and method of financing. Very satisfied with the service provided.

I took my vehicle in to have a routine oil change and was recommended to have my air filter changed. I was there almost 4hours. Upon return of my vehicle my console display would not come on and my air conditioning was making a loud rattling noise. I was instructed by the site technician to come back and they would recheck and make sure my console was operating properly. Once I returned home I noticed a dent and rather large scratch, I immediately called to notify them of the damages. Then I was instructed to bring my vehicle back to be assesses and fixed. I currently still have a dent and my console blinks on and off constantly.

Del was very pleasant and informative throughout the whole process. Will definitely recommend him to anyone looking to buy.

I just purchased my 2021 Blazer from Cathy Seymour and I couldn’t be happier. It was such a smooth and easy transaction. Thank you Cathy and the Jim Price team for such an amazing and smooth transaction.

Jim Price always takes care of my avalanche and I trust them doing the work and know that the work is done and my safety is looked out for.

Gary was very professional throughout. The servicing took the estimated time. Thanks!

As always a great experience! the staff are always kind and courteous and very knowledgeable..

The service was quick and I was treated very well. I think Sandra was my service rep. I must use you because you are the closest Bolt certified dealer and I appreciate the positive first experience.

Shuttle service was on time and friendly. My vehicle was done by time promised.

Great experience. Nice clean area to sit and wait for my vehicle. Gary and Jamie in the Service department were very friendly. Even though they were backlogged from the previous day, they did a great job of servicing my car in a timely manner.

They made it very easy and Samantha,my sales lady was awesome.

Came in for first time complimentary maintenance, great customer service.

Cathy Seymour did an outstanding job getting me into a new 2500 HD. I am very satisfied with her and her teams ability to take care of all my needs. Awesome job.Larry

I had a 3 hour waiting period while my car was being worked on without any updates. I walked to the service person when I saw my car sitting outside.The mechanic did not put the oil change sticker on my windshield. The car was not reset for the next oil change. The plastic should have been removed off the seat. Another incident, no callback on a question of which warranty company was attached to your message contract. I am getting 5 so far of letters and cards from different companies to buy warranty insurance before it runs out. Are they scams or do you have multiple companies for different services?

Anthony Meduri was a great sales consultant. He explained things to us (financing related and he was very knowledgeable about our particular vehicle itself.) He invited me to come back to the dealership and gave us his number so we could ask any future questions we might have. He made sure the vehicle was detailed (and we did not have to go to DMV for anything) before we left and he set up my phone on the Traverse. He was kind and patient with my grandson. Little things mean a lot.

Quick & professional service! Products were excellent at the service center!

It was great service was really. Then get what you want would no hassle

Went in for 82,500 mile service, which includes tire rotation, and to address a tire with a slow leak. They recommended an alignment and I agreed. Once at home, I noticed the tires were not rotated. Took it back and they rotated front to back but did not cross the back tires to the front as per the maintenance manual.

When you pay $60,000 for a truck you feel that When you have an appointment you shouldnt have to wait 3 hours. This is my second truck from Jim Price I dont think I will buy here again. You become an after though once they get your business.

I have been dealing with Jim Price for almost ten years and I have never had a problem. They are professional and helpful. Always able to meet my needs. Of course, Mike Phillips is the salesman I deal with. And because I can trust Mike I am confident that I can and have trusted all of my transportation needs to Jim Price. At one time my whole family had cars from JP. I helped my nephew purchase a Kia Forte from JP. I hope to remain a customer for many years.

The customer service should have update me more during the service evolution. I live about 45 minutes away from the shop. I needed to make arrangements to get to the shop to pick up my vehicle. Even when I made note of my circumstances, I did not receive updates. Text messages would have been acceptable.

Gary Beverly is my service go to person and he is excellent!

People were fairly courteous

We had a great experience buying our new car. David Quarles made our buying experience so easy and we enjoyed talking with him. He went above and beyond to explain everything to us.Jim price is a great delership. When we buy again we will definitely ask for David.

I am all about first impressions. When I dropped my vehicle off I tried to find out about a part that was supposed to be in a week earlier that I never got a call back about. When I asked about it while I was being checked in, I have never been treated so rudely in my life. Instead of checking on his computer if my part was in, he told me that if it was in, they would put it on. If it’s too much trouble to check then maybe they need a new job. I was also never asked if I needed a courtesy ride back to work or anything. I ended up losing a full day of work because of it.

We moved here a year ago. My truck needed an oil change. First issues was that it was very difficult to even schedule an appointment. Second, the oil change itself took 2.5 hours, about 2 hours longer than it should have.6 months ago, I decided to give them another chance. I called and left messages with service dept to set up an oil change appointment. They didnt call back until a day or two later. By that time, I had already gone somewhere else.This past Saturday, my wife and I left 3 messages to try to schedule an inspection and get some other work. Its Tuesday, and no one has called us back. This is last time Im going to try Jim Price Chevrolet.Friend recommend C and R Auto, so thats where were going Friday.

Looks like everytime I come in for service the price of the service goes up. All another dealer I can get 3 service visits for $93.00 and this one cost $71.00. Looking for a better deal.

Was able to get the part needed on scheduled time and performed the vehicle pairing of the key fob quickly and on scheduled time. Only issue was that key blank did not get cut.

Purchased my first new truck there in 1994. Customer care and service has always been second to none.

Samantha Shifflett was awesome to deal with. Mike Phillips was great to deal as well. No pressure, quick and easy purchase. Love my new Silverado Trail Boss!

If appointment is made. The vehicle should be seen at that time not later.

We purchased a car at Jim Price Chevrolet and had the pleasure to work with Mike Phillips. Let me say that I am probably not the easiest to work with and not a trusting sort. Mike was a breath of fresh air. Very open and direct and extremely easy to work with. Once we settled on a deal he stuck to it (completely) and worked diligently to insure that the process was quick and simple. He respected our time and he did MORE than he agreed to do. Talk about customer oriented and focused on making sure that you are completely satisfied. Mike is a tremendous reflection of the Jim Price dealership. Thank you for your outstanding efforts Mike, we appreciated your help very much. Based on our direct experience with Mike Phillips, I would strongly recommend working with Mike if you go to Jim Price Chevrolet.

Found an SUV, inquired about said vehicle this morning. Was guaranteed a meeting this evening, wonderful costumer service in that regard. Very quick to respond to any questions I had before I got there. I showed up, very excited. And boom. Vehicle wasn’t there. It was inspected this morning and there were a few things they decided to reject it for. Totally fine. BUT did not even have the audacity to call me and tell me this suv wasn’t available. Even upon showing up, none of the dealers had any idea where it might have been parked if it were in the lot. My expectation of a dealer that I HAVE A MEETING WITH and scheduled for about 10hrs before, would have the vehicle gassed up and ready to go, waiting for me out front when I got there. Did not happen.

Fast and let me know what was up with the car.

Everyone was so kind and considerate.Shout outs to Samantha Shifflett who went above and beyond to asisst me in purchasing my new 2020 Chevy.

I was very satisfied with the service provided and even happier that my vehicle was state inspected too. The only thing is I didnt find any paperwork left for the work completed.

The shuttle service was very quick, and the driver, Pat, was very hospitable and friendly! Also, the dealership serviced my car in much less time than expected. Thank you!

Waiting area devoid of a door on the play area for my kids, but otherwise, great service.

Key point was that I did not feel pressured. Also, the dealer was willing to look out of state for the car I was interested in.

As always, friendly, competent experience.

Great service fast and professional

Havent purchased a vehicle here yet. I love their repair department tho. They always take really good care of my old truck. Fair prices. Professional staff.

Everyone is so polite and professional. Our truck was in for a scheduled oil change and tire rotation and we only had to wait for about 1 hour 15 minutes, which was not bad at all. The waiting area is always clean....just a good experience overall.

I bought my chevy from Jim price. I have had my chevy for 2 months. I have only called on Jim price twice for miner things. But times I was told they couldnt get to it, even though both times they did work on it for me. This last Time was for a battery. Which I felt I should had gotten some sort of discount since I hadnt had it for not quite 2 months yet. But I was grestful that they did put in a new battery for me.

One of the most pleasant and professional buying experience when buying our new vehicle. If you are looking to buy a new or used car or truck, ask for Cathy Seymour.She is someone that understands your needs and helps you through the buying process. Thank you again Cathy for being who you are. Helpful, Honest and Ethical from start to finish.

Very timely, courteous and friendly.

Had my faithful Hyundai serviced this morning. She has been a joy to own and drive. (She was a gift from my son Michael in 2010)! Jeff, the service manager at Jim Price Hyundai was kind and courteous as i waited. I want to thank the serviceman that worked on my baby. Did an outstanding job!

It was ok. I came there to get my Suburban LTZ reprogram with a new key fob. They didnt cut the key in the new key fob

Sales guys arent bad, but have limited experience with them. They seem nice enough.The real gems at Jim Price are the service folks. Ray Persian (service manager) and Daniel Cole are both car guys who really care about the happiness of their customers. Theyll go the extra mile whenever possible. Highly recommend them.

Check engine light on again. Well diagnosed and repaired. Additional repair to a corroded fuel line handled quickly and professionally.

Their service department is a joke. They (some not all) are extremely rude on the phone and are difficult to schedule with. After finally making an appointment with them and dropping my truck in at 745 for an oil change and tire rotation I came back at 330. The truck had not been serviced and I was informed that it would be another 45 minutes for them to even get my truck into the bay. The woman I was working with was extremely apologetic (dont know her name but was the only one who seemed to be worth her salt) rescheduled me for another day. Guess Jim Price expects us to be able to take time off of work multiple days on end and not care how long they hold our vehicles hostage. If the service changes or more effort is made I would consider amending my views but they have established a pattern of behavior. This is not the first time I have had issues with this department.

Courteous and efficient staff and minimal wait time.

The Chevrolet we were buying from Jim Price had oil dripping from the motor. The salesman said they just changed oil and probably didnt clean it after. This is disturbing for a dealer serviced vehicle newly presented to a customer, alone one offered for over $34k. This vehicle was thousands more than blue book fair price, then they tried to offer thousands less for our vehicle than even the lowest price on blue book. The manager stated we have several people interested in this vehicle as if to pressure someone into a sale. Lots of other car lots, thankfully.

So kind and friendly. I didnt have an appointment but he worked me in and didnt keep me all day. What a blessing. Many thanks.

Amazing car buying experience start to finish. From the moment that I contacted the folks at Jim Price to the moment I drove out with my new to me Ram Power Wagon I felt like I was their only priority. Great inventory, great price, friendly service, fantastic people. (Note, despite the same awesome last name I have no affiliation with the dealership).

This dealership is great!! I HIGHLY Recommend Donald Brooks, he is the best salesman we have had. He learns what car and payment price you need and he will get you to that price. We are very happy with out purchase!

The sales people like to play word games with people. The car we bought had a few things wrong with it. The head light/fender had an issue and they said that they would adjust the light and when they did it was worse and they also put a Big chip in the paint and they did not make it right. When i questioned the light / fender they said that they adjusted it and that it was all they could do. I will never recommend anyone to buy from here. I am Extremely unhappy with my experience. As soon as i can im going to get rid of the car just because of them, because looking at this car everyday reminds me of that horrible experience and its a shame because it is a nice car.

Great selection of new and used vehicles. I went out looking for a slightly used truck and Jim Price not only had a few of what I was looking for on the lot, but they had more competitive pricing than anywhere else I had been. I even took a few days after driving the one I was interested in to see if there was anything better or comparable around, but nothing came close. Cathy was great to work with, helped me through the entire process and even helped me get a few extra things worked into the deal pretty easily.They arent overly aggressive and approach with a more helpful and comfortable attitude than most other car dealerships which was nice.Overall everyone was quick, comfortable, and helpful at Jim Price - when I finally do need to get another vehicle, I will be coming back.

In and out. Quick and easy!

Donald was very informative and let me test drive 2 cars and he was also not pushy. Ill definitely be contacting them again

I had a great experience with Corey Cummings on the sales team at Jim Price.He listened to me and considered all of the features and items that I was looking for since my car is a major part of my business and took me to the perfect car!The process was fast and they addressed any concerns I had.I will refer my clients as well as family and friends to Jim Price in the future.LOVE MY CAR!Many Thanks,Wendy Peery RealtorJudy Savage and Co.

I stopped in to inquire about having my 2017 Hyundai Sonata Hybrid limited serviced for its 30000 mile service. All this includes is an oil change checking and topping off all fluids tire rotation air filter and a cabin air filter. I purchased my car from Browns Hyundai in Manassas Virginia and I have always use them for service until I recently moved I never had any problems. if you needed an oil change you didnt even have to have an appointment and it would get done. I stopped by Jim Price Chevrolet and Hyundai to see if I could drop my car off tomorrow morning for the 30000 mile service when they said they were booked up and could not get to it till probably Monday June 10, 2019. I guarantee you if I was to go in there to buy a car new or used and seen something that needed to be serviced it would get serviced immediately, but I think its a shame that when you have a vehicle that you try to keep in Tip-Top shape and you cant even get a dealer to do more or less a preventive maintenance service on it.

Everything that was wrong was fixed, a couple days longer that what I had hoped but there was a weekend in there too - once they got it in the shop, received a call the next day it was finished - not too bad.

Danny Deavers was awesome! He went above and beyond to help us get the best deal!! Very friendly and super funny! Highly recommended him!

Gary was awesome, he made everything very convenient and even reminded me of my inspection and saved me lots of time doing it !!! Thanks will be returning

Took Corvette in for oil change and inspection. Scott told me I needed an alignment. Doubted him because car tracks so well on the highway. Did it anyway. Still tracks perfectly but the steering has less resistance. So I needed it. They are honest and do great work.

Quick and easy!