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ABC Health Care
450 Greenbrier Dr, Charlottesville, VA 22901, United States
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ABC Health Care
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Ke
Review №1

A huge shout out to Quincy at ABC Health Care. My mother-in-law needed oxygen late at night and Quincy not only delivered the equipment near midnight but he also took care and time to make sure everyone felt comfortable setting up, using and cleaning the equipment. Not the slightest bit of rush - he was kind, helpful, and empathetic - great bedside manner. Can’t say enough good things. Thank you!!!!

De
Review №2

My Tech was very nice and polite she took her time with me, Also answer all my questions, A very good day a very good day.

To
Review №3

I am very pleased with ABC Health Care. Information desk handled my inquiry with friendly manner, I decided to rent a hospital bed. Bed was delivered right on time. The driver himself put together the bed very friendly manner, for safety, he was wearing mask, which I appreciated. I recommend ABC Health Care for people looking for many different type of medical equipment.

An
Review №4

Quick delivery and friendly staff. Thanks so much for your help!

Ja
Review №5

While on vacation, I ran into an issue with a missing piece to my CPAP machine. The staff were very helpful and friendly and got me exactly what I needed. Very recommended!

Cy
Review №6

Thank you for making my new Cpap with Resmed easy!

Mi
Review №7

I needed replacement CPAP equipment when a major recall on my equipment happened. The folks at ABC Health Care explained all my options and went out of their way to get me what I needed. The called me at home as soon as it became available and gave me some great tips on operating it. I cant go without my CPAP and Im sure glad ABC Health Care is in my corner!

Ma
Review №8

The staff are really knowledgeable and helpful. I had to reschedule suddenly and the got me another appointment in a timely manner. Deborah was a great staff member to teach this first time user about my CPAP machine and all the information I would need. She also sent her email address to me just in case I forgot all the info or needed more help! Thanks for all the help...

Sk
Review №9

Fast and personal service that is second to none! Outstanding! Will definitely buy from them again.

Sa
Review №10

VERY HELPFUL. I was treated with utmost respect. So impressive to get this type of service. I highly recommend this service to anyone looking for sleep disorder issues. C-pap machines, pillows, beds, wheelchair accessories and wheelchairs are among the many products available.

Da
Review №11

I had a graet experience at your facility. The staff was nice an very clean an professional. Its the only place I will allow to operate on me if I have a choice in the matter. Thank you for your care an being very professional.

T
Review №12

Ive made three attempts (2 requests via the website, and one request made over the phone) to get registered for the resupply portal and have failed every time. Staff are willing to help when I call, offering two pricing structures - one much higher price when processing through insurance (hmmm), which is only beneficial to me if Ive met my annual deductible, and another much lower price if I buy retail (i.e. without insurance). Ive found that I can get a low no-hassle price buying resupplies through Amazon, so I dont see any value in buying through ABC Health Care.

Ar
Review №13

The gentleman that brought the oxygen machines took the time to explain how to operate the oxygen tank and SHOWED me. He was great and patient.But, I was under my fibromyalgia medication and I literally fell asleep while he was talking on 2 or 3 separate occasions. He never attempted to wake me up and when I woke up, he was still talking and demonstrating how to work the tank😂😂So, I admitted that I fell asleep💤😴, missed his instructions and asked if I could video record him explaining the process again. And he did. He was a very nice man. I just cant remember his name.

Ph
Review №14

Very happy with their services! Recommend them highly

Da
Review №15

I received a new machine and was unfamiliar with the brand. The technician gave me excellent advice and instruction. Breathing machines have advanced since my old machine. The technician was understanding and answered all my questions. I feel confident with my new machine.

Ma
Review №16

Sherry Gustke was so helpful, knowledgeable, patient, efficient and friendly when I took my friend to ABC in December 2020. Not only was she able to get the supplies he needed, she was actually able to schedule a doctor appointment for him when he was told by the medical center it would take six months to get to see a specialist. She truly was a lifesaver. This was customer service at its best. Congratulations!

Lu
Review №17

They were on top of the order for a knee walker and dealing with the insurance company directly. Praises for that.

Ro
Review №18

My experience with this company was excellent. The equipment needed was delivered within a day amd assembled quickly and professionally. The representative was friendly and professional and answered all questions. I would recommend this company to friends and family.

No
Review №19

Excellent service. Friendly staff. On vacation, but our cpap machine was at home. Rented a loaner for the duration. So grateful!

Mi
Review №20

The company provided me with the equipment that I needed, and when I needed it. So I give them 5 stars.

JO
Review №21

Jamie was great!Very professional and very pleasant.

Li
Review №22

They did a great job getting our equipment to my son when he was in the hospital, but when it arrived it smelled strongly of cigarette smoke. That’s the last smell I want floating around my 10 year old when he’s on the way home from an intense surgery.

Ch
Review №23

Staff were courteous, explained information clearly, answered questions when asked

Re
Review №24

Thank you for great service and sending such a nice guy for delivery. He was great about staying in touch concerning the delivery time, and then explaining the equipment also.

Li
Review №25

I was with Roberts Home Medical prior to ABC.The experience was a complete 180. The communication fromSherri Gustke was amazing. She was extremely professional and efficient. She made me feel confident in ABC. She was quick to respond (compared to the last company I dealt with for medical supplies).I am so happy with my interactions and supplies thus far!

Ca
Review №26

Great customer service!

Ro
Review №27

The gentleman delivering equipment was very professional and kind and answered all our questions.

Ro
Review №28

UVA Pediatrics is AWESOME! My 13 year old fell out of a tree and fractured his femur. As a Physician Assistant of 16 years, I can say I was impressed. The dedication to patient care from EVERYONE on the staff was outstanding! From pulling up to the front of the ED to walking out at discharge, the care my son was given was no less than stellar!

Be
Review №29

ABC Health Care demonstrated why they are the most outstanding Health Care Supply organization in our region. They care -- from top to bottom. All employees were so helpful and went above and beyond their normal duties to ensure that my mother received the hospital bed she needed. From navigating Medicare requirements to ensuring that our needs were met, we could not have asked for more professional and superior service. If you want to feel like your concerns are heard and that the care of your loved one comes first, then ABC Health Care is the best option to pursue.

St
Review №30

Had a 6 hour lower back operation The next day I was showed the options for safe mobility and ABC health Care delievered them to my room so I Could go home and safely navigate obstacles in my way

Li
Review №31

As a first time user, I was so impressed by the staff who gave me instructions on how to use the CPAP machine. All staff in the office were friendly and treated me professionally. Thank you so much.

V
Review №32

Delivery was prompt. Gary was courteous and helpful. He made sure we understood how the bed worked and he even set it up positioned to make patient transfer easier.

Cl
Review №33

Top notch. ABC was on the ball.

JA
Review №34

Quick delivery of a quality item

Lo
Review №35

Our delivery person was kind, quick and super helpful.

as
Review №36

Very good service, Shery was amazing and help me a lot with a knee scooter

Tr
Review №37

I have had a great experience with this place..had to use with both of my parents..all the workers have been excellent and very professional..thank you all!!!

ja
Review №38

Sherri, was professional and amazing. She was super friendly, helpful and knowledgeable, she answered all my questions. This was an overall excellent experience and I give them 5 stars and 2 thumbs up!

Ch
Review №39

Terrible customer service. Consistently threatened to withdraw my CPAP due to their own mistake in processing my very expensive insurance. AVOID, unless you want to be held responsible for all aspects of what should be customer service.

Ji
Review №40

Supper service- everything worked and given with love and true heart

Ri
Review №41

From the registration to me being released the entire staff were exceptional! I want to make sure Dana/Molly/Mary and the other nurses get recognition for their hard work!!!

Sa
Review №42

What a lifesaver for my friend!!!! Well.....yes, the oxygen, too. But I was thinking about Sherry! How amazing in today’s world to actually find an individual who really does care. It certainly made a difference for my friend who needed a tank of oxygen that very day. And she got it because ABC Healthcare had an employee who listened and ‘went to bat’ for a person she had never met! THANK YOU, SHERRY.....and ABC!

Ja
Review №43

Great place to get medical supplies. Very kind and courteous staff.

Ro
Review №44

Very fast & friendly service

Da
Review №45

Fantastic experience and Heather was very knowledgeable, personable and thorough. She took her time to ensure my physical comfort as well as my understanding and comfort with operating the new equipment. Pleasurable experience. I felt I had support I can turn to if needed when I walked out the door. All the staff were friendly and helpful.

Ro
Review №46

My technician was patient, thorough and answered all of my questions. She also promised to follow up in a week. A good experience.

Ca
Review №47

Excellent service on very short notice! Would definitely recommend this place!

De
Review №48

My experience the staff was professional and amazing. The staff was friendly, helpful and knowledgeable, they answered all my questions. The building was clean, neat and organized. This was an overall excellent experience and I give them 5 stars and 2 thumbs up!

Di
Review №49

After a recent surgery, I have a commode and walker from ABC which work well. I was somewhat dismissive of the need for the commode but it has proved itself invaluable. It can be used as a bedside toilet, over the bathroom toilet in your home, as a shower chair in the tub, and the bucket that sits inside is useful if you are queasy. Both walker and commode are sturdy and feel secure.

St
Review №50

SHerrie was the most professional person in d. Very pleasant knowledgeable and extremely patient in assisting me with my questions and problems.ealing with me regarding oxygen equipment and supplies she went above and beyond to provide me with great customer service.

Be
Review №51

I cant say enough about how friendly and helpful the staff have been. Their level of service should be a model for others. They have gone above and beyond helping me with the insurance company and my Doctors to get me the supplies I needed. I would highly recommend them to anyone for their Home Health Care needs.

Da
Review №52

Very pleasant experience

Ce
Review №53

So far, ok. Havent had any more service at this time

Da
Review №54

I dont remember too awful much about the day I was taken to the hospital which was on Tuesday,but I do remember Wednesday cause thats when I came to

Ke
Review №55

Needed walker before I could be discharged from hospital. ABC worked quickly and flawlessly with my case manager to take care of that need.

Jo
Review №56

I had a great experience with abc health care they are amazing

Jo
Review №57

Lucy and Casey are wonderful. They came to our rescue while we were visiting from out of town. They went above and beyond to help us. We would recommend them to anyone searching for superior customer service!

Se
Review №58

Thanks so much for everything. Fast service and delivered with a smile. Our daughter was so excited to be able to walk better again with her little walker.

Re
Review №59

It was so easy to get my hospital-grade breast pump. Kimberly made the process incredibly easy and pain free. She even followed up on questions for me that was above and beyond anything I ever expected from her.

Wa
Review №60

We were thoroughly impressed by the service that Kimberly provided in helping us obtain hospital-grade breast pump for my wife. She’s incredibly helpful and very understanding of our needs.

si
Review №61

They brought the stroller, already assembled, in my room which works really well. Just noticed, It should have an adjustable foot rest in the front; say you are out in the shopping mall and you feel the need to stop and take a break, there is no place to put your feet.

Ka
Review №62

Quick, professional, and painless.

Ch
Review №63

My experience was quick and easy. Thank you ABC Health Care!!

Ed
Review №64

I find it very perfect excellent service

Ma
Review №65

ABC Health Care worked with the hospital to get the equipment I needed to go home safely. Within hours of the prescription being written for the equipment, ABC Health Care had delivered it all to my hospital room. Also the woman who delivered the equipment was very nice and friendly as well.

Be
Review №66

Definitely a positive experience. They took the time to go over everything with me and have since provided excellent after sale care and customer service

Br
Review №67

I enjoyed talking to the lady I can2 remember names but remember faces. She was so sweet and helpful and told me everything and showed me everything. You are so lucky to have working for you thank you for your service.

am
Review №68

Havent been to the place in person, but the walker they sent me after my stay at the hospital is perfect. Just what I needed to start getting my strength back; without having to give up my independence

Jo
Review №69

Very responsive and helpful. I would highly recommend this DME provider over any others in the area. My sleep apnea equipment needs have been met. They go out of there way to get things right if and when the patient has any issues.

Ca
Review №70

Youve always been prompt responders. I just got out of the ER for breathlessness and I really needed a new oxygen concentrator. Thank for being there. I love the new unit.

Ro
Review №71

The machine was explained in great details. I felt very comfortable with having to use to sleep machine. Thank you all for your help with this.

Do
Review №72

Lucy and her staff were attentive, knowledgeable, engaging, professional and easy to work with.

Be
Review №73

Great service and helpful employees. The only reason I did not give them a 5 is because they are so far away. I appreciated all the help I was given. The last time I was set up for a cpap I was more or less handed the thing and told to read the instructions. I am very grateful for the choices in masks and the prompt complete explanations that I received.

Ja
Review №74

Ashley wells took great care of us when we needed a last minute Hoyer lift. She made sure we had everything and that it would fit our house. The delivery was the exact time they said they would be there.

Ka
Review №75

The person setting up our equipment was kind, knowledgeable, and informative. He was sensitive to our needs. Poor thing unloaded everything in the pouring rain and didnt complain one bit.

je
Review №76

They not only got me what I needed but brought it to me in hospital

Ch
Review №77

Everyone was very helpful and friendly. They explained in detail how to use the CPAP machine. Thanks.

Bl
Review №78

We are here on vacation and I was missing a part of my CPAP mask that connects to the tubing. Two very gracious ladies helped me. That meant so much to me. I highly recommend this store for any of your needs for medical supplies. They could have easily just have said they couldn’t help me and charged for a new CPAP mask. They saved me a huge expense.

Fr
Review №79

Fast and right to the point. Happy with this. Had what I needed and no bull.

Al
Review №80

After a sleepless weekend my doctor recommended an adjustable medical bed. ABC healthcare received the paperwork from the doctor that day and they were able to deliver the bed that same evening. I am very grateful for the fast service and the delivery driver that worked late to get the bed to me.

Te
Review №81

Very helpful! Installed the humidifier on my Trilogy 100. It seems to working fine.

Te
Review №82

Today had a trouble with my oxygen concentrate machine . Water trap ends broke off while trying to put new cannula on hose . I am on continus oxygen with a humidifier bottle on the machine ! Otherwise nose dries out. Any how I called company to see if they would come and service . It said leave a message, call back Monday or hold . Well I got a service tech called Kim he said he’d be right there I told him it could wait but insisted on coming to help me . He showed up right away . He was the most polite courteous tech I ever met, usually guys that have to work on Saturday have an attitude. Never once did I feel that . Well he fixed everything and more . He s definitely an asset to his company . There should be more guys like him. He genuinely cares and if I ever need anything not to hesitate to call . Kim .....thank-you again.

ca
Review №83

Thank you for giving me the equipment I need to go about my life independently.

Ga
Review №84

Everything was excelent! Thank you all!!!

Te
Review №85

Great service. He brought the equipment on time & set it up. Very professional

La
Review №86

Great customer service. The technician makes sure you understand your CPAP machine. This was my first visit and I felt like I was an existing customer.

Ez
Review №87

Perfect Delivery, Good equipment

El
Review №88

E cellent, professional and very humane treatment. Thank you very much!

mi
Review №89

Fast service, most times on same day. Everyone who comes is friendly. Always brings what I ask. Highly recommended!!!

Ri
Review №90

The driver was polite and offered any assistance we needed. The machine works fine.

Ri
Review №91

THANK YOU I would not be able to move around at all,,,,, the ROLLLIGHTLY . THIS HELPS MY BALANCE.THANKS AGAINRic Shumaker

E.
Review №92

Most helpful making things easy with excellent equipment. Could not all for better assistance....all went smoothly and all were very helpful!

Wi
Review №93

Great company. Wonderful people. Easy to deal with and reorder supplies.

Wa
Review №94

The ABC Team has quite a lot of inventory to meet home health needs. They offer sales and rental items which is helpful.

Ch
Review №95

The equipment ordered was delivered promptly.

Re
Review №96

Prompt and efficient

Ja
Review №97

I was told by Dr Winters Office that I would benefit from a CPAP. I have a history with ABC Health Care, so I knew I could trust their customer service and patient care. I was set up by their tech Heather, and she was just wonderful. While she did my set up, she was slow, patient, direct, very kind, and very helpful.I do have history with other DME companies, and I cant see myself trusting another.Their ware house is very clean, well stocked, and the patient area is very comfortable. I look forward to my relationship as a patient with ABC.If you have any questions or needs regarding DME I highly suggest contacting them.

Ti
Review №98

Excellent service. Answered all of my questions.

Y
Review №99

This came in a nick of time and it provides the leverage that I need.Thank you kindly,Cheryl Harris

An
Review №100

Heather is awesome she was very detailed in explaining everything toe about my machine

Information
26 Photos
100 Comments
4.7 Rating
  • Address:450 Greenbrier Dr, Charlottesville, VA 22901, United States
  • Site:https://abc-hc.com/map-charlottesville
  • Phone:+1 434-326-0900
Categories
  • Medical equipment supplier
  • Oxygen equipment supplier
  • Wheelchair store
Working hours
  • Monday:Closed
  • Tuesday:Closed
  • Wednesday:9AM–5PM
  • Thursday:9AM–5PM
  • Friday:9AM–5PM
  • Saturday:9AM–5PM
  • Sunday:Closed
Service options
  • Online care:Yes
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