Kevin E Jones great guy he definitely help me with all the questions I had about trading my Jeep compass 2016 in for a Jeep Wrangler. I definitely recommend him when coming here. Will make the buying process a lot easier. He took the time to look and build the car I wanted.
I had the pleasure of having Tyrone Houston assist me in finding and purchasing the vehicle I have been looking for. The effort took several days and a few test drives. Mr Houston did not rest until he found me the perfect car. I am happy with my Jeep Grand Cherokee and I look forward to many many weekends on the beach.
I had the best experience purchasing my new vehicle! John was my sales person, he was extremely helpful and he made it so easy. Once done he sat me with the finance department and a wonderful gentleman by the name of Kel assisted me with getting my warranty and gap. He was very knowledgeable of the product and made sure my vehicle was well protected
Kevin and Joe were amazing!!! I have gone to Joe with every vehicle I have owned. Kevin was super helpful and answered all my questions and got me just what I wanted and only showed me what I could afford and nothing outside of my price range. We will be back
Tyrone Houston was our Sales Associate, and he was truly amazing. He was very personable but most importantly he was very focused on the details. We were very impressed with the entire experience as he walked us through every step.Heather Prince was the Delivery Manager that finalized our financing contract, and extended warranty. Her customer service, and explanation of all the documentation was perfect. She answered all of our questions thoroughly.We are very satisfied with the deal we got on our car, and the employees at Southern that made it happen.
My experience over the weekend at Southern was magnificent! I can not thank Mr. Andre Irving enough for his patience and hospitality. I have to say Thank You to Ms. Nelly and Mr. Markel as well for helping me through this journey. Thank You all again so much!
The word for this last experience was WOW! My Jeep was stored for a couple months while I spent time away and upon my arrival, I noticed that my state inspection was expired A MONTH AGO! So of course, in panic, I tried to schedule to get this done ASAP. Well with it being the end of the month, I was told most places were swamped. I always get my services done here at Southern Jeep Greenbrier and GUESS WHAT!? Joey Spears and his team pulled through AGAIN! I’m so thankful! Not only did it get done today but it was done FAST! This is the place to handle all your vehicle needs! They even use protective measures to keep your vehicle nice and clean while they take care of what you need!
Efrem helped me out tremendously! It was his day off, and he came over and still helped! Undoubtedly wouldn’t have got a vehicle if not for him! When I couldn’t find the vehicle I was looking for, he didn’t give up on me and we found another one! Both Sarahs were unbelievably friendly, funny, and personable! I had just gotten back from a 365 deployment and they really came through for me! I CAN NOT recommend them enough!!
My Salesman was Andre and he provided top of the line service. I usually dont do reviews and i am quick to walk out of dealerships, but he and his team was excellent he is a very trustworthy individual that make sure YOUR needs are met. He provided constant updates, and made sure price was fair and took care of all my worries. I usually dont do dealerships but this one is a good one and Andre is a good representation on how dealerships should be.If you need a vehicle go to him
KJ is very personable, patient & values his customers’ time. He makes your needs a priority & is never too busy to provide superior customer service! No pressure, no nonsense & delivered exactly what was promised! Excellence, integrity & professionalism - best car-buying experience I ever had! Ask for Kevin or KJ & you won’t be disappointed!
Express lane is a great service.However, it took 2.5 hours for a scheduled state inspection.A second appointment also took 3 days to replace 2 parts previously identified as needing to be replaced and with a scheduled appointment a week out:Day 1 - Diagnose and confirm that part 1 is bad.Day 2 - Order and replace part 1.Day 3 - Replace part 2 that was identified as bad while replacing part 1.Again, both parts were identified as bad when scheduling the original appointment, and both could have been replaced in a single afternoon.Long story short, appointments are a waste of time.
Today I got to meet the best salesperson I could ever meet. Not only did he anticipate my needs, he had the warmest personality you could ever meet. Joe Anthony showed me the car of my dreams and I was able to walk out with my new car. I have newly adopted him as Uncle Joe. Come in to southernchryslerjeepdodge greenbrier and ask for Uncle Joe Joe Anthony. You wont be sorry. Thank you again Joe.
I would say that Kevin Jones is one of the finest people I have ever met in a dealership. The service was great from everyone I met. Thank you.
Joe Anthony was amazing. I will definitely buy my next jeep from him! He worked with me to find exactly what I wanted color and all. He took time to drive with me over the another dealership to pick up the exact car I wanted. He’s very patient and considerate of me and my family. Especially my husbands busy schedule. He got us exactly what we needed and wanted!!!
Joe Anthony is badass! He is very easy to communicate with and an all around good person to work with. Thank you for all your assistance with my dream car!
Benny Tate was the second friendly face we met when we walked into the dealership. He was upfront and kind in explaining all the aspects of our new vehicle (we asked a lot of questions too!) The store manager was also wonderful to work with and we were easily able to come to an agreement on the price! Overall fantastic experience! Thanks to Benny and Mr Harris!
Went in to look at getting a new Jeep. Process was super simple. Bought a car from souther previously as they have great benefits when buying a car with them. I worked with Efrem, he gladly answered all my questions and made the process super simple and quick! Allie and Sarah were also super sweet and helpful in answering all my questions when it came to their portions of the transaction. I don’t think I’d buy a car anywhere other than a southern dealership!
While Visiting the Southern Jeep I was met and greeted From Mr. Benjamin Tate for the second time purchasing there . My wife and I was treated with the most outstanding treatment that we could receive from a Salesman. It meant a lot to be treated this way! Made us feel as part of a family! Thank you for your outstanding service! Great job Mr Benny!
We had been looking for a reliable used car for a few days now. We visited a lot of other local dealerships which was a complete nightmare. We almost gave up until when we decided to come here. To be honest this will actually make our third time purchasing a vehicle from Southern. I must say we are glad we came back because their customer service is by far the best around.Our salesman this time was Ricky “Happy Feet” Griffin. His personality and friendly smile was very welcoming. He was not pushy and allowed us to browse freely. When we were ready to test drive multiple vehicles, he provided keys without hesitation. When we finally decided on a vehicle Ricky, Troy and Joe the manager went above and beyond to make sure all our concerns were addressed to ensure our satisfaction. We also had a very pleasant experience with Frank the finance director who resembles Michael Douglas. We recommend anyone looking for a used vehicle to come to Southern they treat you like family. They really have “southern” hospitality!!!
Definitely had a good experience at Southern. My salesman DeShawn Showell really made the car buying experience smooth. He gave me his full attention from beginning to end.
Efrem is a very hard worker and genuinely a kind person. Took great care of us with no pressure
Had a wonderful experience at the dealership. Marline did a great job getting us started. Patient and understanding to our needs. Chet and Levi and Eugene were so friendly and professional. If and when we buy another vehicle, it will be from this dealership.
My salesperson Benny was great from start to finish. I came in to look at a Grand Cherokee L. Benny explained all of the features, answered any questions, and was very personable and a veteran. Would recommend to anyone shopping at Southern.
Our sales rep. Mr. Kevin E. Jones provided nothing but excellent service. He was very knowledgeable and precise about each abs every vehicle on the lot. Mr Jones eliminated most of the stress that we had before walking. Thank you so very much for everything.
Benny Tate is very knowledgeable on the new Jeep Grand Cherokee L. Gave him all the information I needed with zero pressure!!
Benny did a great job helping me in service today. Very nice salesman.
Kevin and Frank provided the best car buying experience, for a young, first time buyer. It was all greatly appreciated and I will recommend to anyone in search of a great vehicle. Thank you so much.
Deshawn Showell had a very positive attitude and was informative with any questions or concerns that came up. Would recommend for friends and family
The lady at the front desk was very friendly and eager to help me find a salesperson to assist me. Robbie Plante was polite, knowledgeable, and cordial through the entire process. The two ladies who I spoke with about warranties and financing were very friendly and polite. The truck I bought was the last one the detail crew had to do before leaving for the night and they did an excellent job despite it being around 9 pm. Thank all of you so much! I absolutely love my truck! I definitely recommend checking out this dealership!
Tyrone,Sarah, and Heather are simply the best by making sure Im all set with what ever I need before I leave.
Overall, my experience buying a car here was good. Benny, the salesman I worked with, is knowledgeable and diligent without being pushy. It was good working with him. Others at the dealership were also helpful and professional.
This was our third vehicle purchase from Winfred Toney. He really is a rockstar when it comes to purchasing a vehicle with him. He always takes care of the customer and goes that extra mile. If you are looking for a great salesman he’s your man.
We were able to get a car within a few hours after we stepped foot on the car lot. Winfred is the dealer you want to go to if you want a great deal on obtaining a car.I will certainly go to Winfred the next time I come to Virginia to purchase a car.
Trevor was awesome. The car buying experience didn’t suck!
I purchased my new Jeep Renegade with them and I love it. Andrey G was a great help with making my decision. And I would recommend him to anyone looking for a jeep. All around excellent
This was the fastest and easiest car purchase I have ever experienced. Tyrone was very knowledgeable about the car I was buying. He was upfront and honest, which I knew because I had already done my own research on the car and price.Eugene and Tyrone make a great team and made me feel comfortable about my purchase.They listened to me and worked with me to get the car I wanted. Thanks !
Efrem Huger helped me with my purchase and was very helpful. He was courteous and easy to work with throughout the process. All other staff was very friendly as well.
We recently purchased a 2021 Ram 1500. We had a fantastic experience. Our Salesman Joe Anthony took such great care of us. I had a specific set of needs in my new truck and he kept looking for weeks until we found the perfect one. Joe and management worked with us to make the price as comfortable for us as they could. Joe even took the time after we were done to show me how to connect my phone and how to use all the features. I never once felt pressured or like I was in the typical dealership situation. It was so nice. Highly recommended!!
If anyone wants a vehicle I would recommend talking to (Efrem Huger)!He took good care of us! I would proudly like to say that he gave us good vibes as if he were my own brother. He is real down to earth and very knowledgeable! He is not pushy at all and will guide you on making the right decision. Whenever I want to upgrade my vehicle I will definitely give him a call! He also took good care of my brother and left him satisfied with his new vehicle! Wanted to say I truly appreciate everything and glad to have you as a part of my extended family! My Brother Efrem!
Good service! Was asked where my locking nut for the tires was because they didnt want to go looking through my glove compartment. Ive never been asked that at any dealership. Its the small things. Only ding was they didnt adjust the tire pressures when they did the tire rotation. 4/5.
Benny is the best! I immediately became at easy with his customer service and professionalism. Being in the military and himself retired military, he understood my situation and worked with me to get an excellent deal.
We had an amazing experience with Eferm (sales agent). He was attentive to our needs and very personable. He was there with us throughout the whole purchase experience. Ricky (sales agent) was super patient as we test drove different Jeeps. I appreciated Allie (delivery coordinator) as she explained the different benefits packages. Sarah (business manager) took her time with us as she worked her magic with warranty pricing and packages. Everyone we interacted with were professional and friendly. You won’t be disappointed taking your business to Southern.
Benny has been very helpful today. I stopped in and was provided a cold bottle of water while I was being assisted. The warm customer service has been greatly appreciated.
I came in with my girlfriend and met Mr Benny Tate. Right away he way up front informative and friendly. Got a great deal on a Nissan Rogue! Thanks Mr Benny and manager D.J. Jordan.
This gentleman made the transaction very easy and smooth. Highly recommend him to any potential customer to Kevin Jones! He is here to work with you to purchase your next vehicle.Also, Kel was very helpful during the financing process
Service was great.Just got back from overseas and needed to tune up the car.I believe his name was Paul who worked customer service that morning. He was professional and upfront on what my jeep needed after its long stay overseas. Highly reccommend this place for service needs
Mr. Benny was very pleasant, professional & a pleasure to work with. He made me feel so comfortable in my decision making. I would highly recommend him to my friends & others. It was an awesome. Thank you Mr. Benny!!!
Benny help me out on selling my Mercedes Benz... very helpful
He’s a great salesman at southern. Awesome!! Joe Anthony is the best and had a nice talk with him throughout the process
Benny Tate is the best customer service, Please see for your next purchase.
This was second vehicle from southern and again we had a wonderful experience They aren’t just about selling you a car they make sure to get you want from the details to the price ! Tyrone was Phenomenal he helped me out so much and got me in the car I wanted with everything I wanted I couldn’t be happier with my new upgrade Grand Cherokee L along with the manager Dennis and Finance Frank everything went smoothly and I could not be happier. Ive been to other dealers in the area and they are were just too pushy and use scare tactics into getting there customers to but and just harass you all the way around to get you to buy from them Tyrone was patient all the way as It took me a few days to decide he never pushed me he was simply there for any question we had!
Today I met with John Shepard. He was super friendly and helped me get the best price for my car. Thank you so much John for all your help.
Kevin Jones is the best no pressure to decide the best way to look ar at car
We had a great experiencing leasing a new Jeep at Southern! We worked with Frankie who was awesome to work with, and happily helped us get a rate we were comfortable with. Customer service overall was really impressive, as everyone we talked with made us feel welcomed. Highly recommend!
Enjoyed the experience. Everyone was pleasant and inviting. Loved the warranty packages. Didnt feel pressured. Representative worked well with me. This is the place you want to go to if you want excellent service when looking for a car. Hats off to Kevin and Frank!
Tyrone was very nice and helpful. He made us feel very comfortable and well taken care of. He made good conversation with us and he made the car buying process smooth, quick, and easy. Thanks, again!
Benny Tate is the best salesman I know. I have a low credit rating and he still got me financed
Delt with Martin Hanley. He was awesome!!! Helped me find something that I liked and could afford. He did everything he could to get the deal done. Ive bought a car from him before which is why I wanted to work with him again. I would recommend him to anyone who is looking for anything used or new. Thanks again Martin for your great hospitality and service!!!
Kevin made the car buying process a worthy experience with no hassle. He made sure most things were already in place by the time my son and I arrived to go over the paperwork. He is truly one of the best persons that I have come across that exhibits exemplary professionalism in his work.
I called several dealerships but only Southern was able to help me with my purchase. Many salespeople at other dealerships didn’t seem to care about my urgency in buying a car, but Mr. Tyrone Houston at Southern got right on it!! After texting back and forth a few times and talking on the phone he was able to find me a car and make my wife’s birthday present a reality. He pulled off what I thought was an impossibility. Thank you so much Mr. Houston for all the kindness and understanding you showed during the purchase of our 2021 Chrysler Pacifica Hybrid. She loves it!!!
This is a great dealership. Everyone was professional and friendly. I went to a dealership earlier that day and it was no where near the level of professional I received. Heather the finance manager definitely gave me great deal on my payments.
Kevin Jones was a great salesman. He listens to what you want and need and doesn’t push you to buy a car. He works with you to get your car within your budget by talking to his bosses.
Had a great Team help my wife and I get the vehicle that we really were trying to find.Thank you Joe Anthony, Sara Day, Heather Prince for getting us all through the Process today. And the Porter that brought the vehicle over from where it was.
I went to this dealership to take a look at their Gladiator lineup, and was very politely greeted by Robert Plante. At first I thought, “Great, another salesman who will shark me the entire time I look around.” I was surprised to find out that he just wanted to know if he could assist or if I wanted to test drive, and ensured he didn’t want to bother us while we looked around.Long story short, we ended up purchasing our Gladiator from Robert and it was a pleasure throughout the entire process! I will definitely purchase my cars in the future from Southern! HIGHLY RECOMMEND ROBERT!
Kevin Jones is awesome! He really has your best interest at heart. No pressure selling at all. I have been working with him for years! Always a great experience.
Thank you Andrey G. For your patience with my children always answering any and all of my questions. He was up front and honest. Everyone was nice to the point and helpful. I am incredibly happy with my vehicle.
I want to say thank you to the General Manager of Southern Jeep Chrysler for fixing this issue that I had with my bank receiving my check and Mr. Dajon Harris for his patience and for keeping me well informed. My honest reassessment of this dealership is that when you walk into Southern Jeep you are dealing with men & women who make mistakes as we all do. The reason I think that they are superb isnt that they are perfect but because they are dedicated to fixing any issue that arises. And to me, Ill take dedicated over perfect any day!!- Thanks again GM & round of applause to you Mr. Dajon Harris youre exceptional sir.
Thanks Benny Tate and Heather on the purchase of my 2017 Hyundai Elantra. Outstanding customer service!!!
Mr. Benny was the salesman that help my wife & I tremendously when we purchased our new Jeep Cherokee. He was very knowledgeable & professional in helping us selecting our new vehicle. I would highly recommend him to anyone who is interested in purchasing a new vehicle at Southern Jeep
Benny was a great help in the service dept. Pointed me in the right direction!¡
Kevin Jones is the man to see at Southern Chrysler Jeep Chesapeake! He showed us all the features available on the Jeep Gladiator we were interested in. Kevin worked to make us a deal that we were happy with. He went above and beyond to make us comfortable with our decision. He is not one of those pushy salesman that everyone hates to see coming toward them. He is a friendly down to earth family man who took the time to get to know us and what we needed.
Benny Tate was helpful with my refinancing my 2017 Hyundai Elantra!
Enjoyed my Jeep purchasing experience at Southern. Efrem Huger was such a Gentleman in helping me find the right Wrangler. Very patient and wanted me to get the best deal possible. If your looking for a Jeep new or new to you, go ask for Efrem! Thanks and loving my new 4 Cylinder Turbo! (Test drive a Turbo Wrangler if you have an older style one, you’ll be glad you did! Quite zippy on the streets. Best thing Jeep could of did so far. #JEEPLIFE
John Koulis went above and beyond for me today! He understood what I wanted and really cared about my price limit and personal preferences. He didnt mind going on multiple test drives as long as I got what I wanted at the end. He helped me get the deal I was looking for in only a few hours. It was so nice to have a sales person really care about your needs not just making a sale.
Salesman John Smith was very personable and accommodating. The finance manager, Kel, was very clear and he didnt try to overslept me. Last but not least, Nerely, the sales manager, was a rock star finding the best rates and terms to make it possible for me to get more than I expected.I would recommend this dealership and sales team to others.
We had a phenomenal experience purchasing our new Jeep with Kevin, Joe, and Daron. Thank you so much Southern for making this process easy and enjoyable!
Andrey G and his manager made my dream come true today. They really came through in getting me exactly what I wanted for the best deal possible. There are not two better gentleman that truly care about the customers and I’m lucky to have built a great relationship. We won’t do business anywhere else.
Frank Staicer and Kevin Jones are amazing to work at Southern Chrysler Jeep on South Military HWY. if you need a new or used vehicle these are the men to go too! Awesome experience!! Thank you!!
Andrey was very accommodating. I would highly recommend him and the dealership. He went the extra mile to go to another dealership and coordinate to return a car that had been loaned out so that we could test it and take it home. Very pleased with our experience.
Kevin Jones was very informative and helpful with helping me deciding on a bigger vehicle for my family! Very friendly and knowledgeable about the vehicles
Our salesman Tyrone H. was awesome. He didnt try to sell me a vehicle, instead he asked me what was important to me(price,year,milage) and he listened. He got me a nice SUV and a great price to go with it. I would definitely recommend asking for Tyrone, he will work with you to make it possible.
I would HIGHLY recommend Robert Plante to any individual for a ride or just window shopping. Personality and level of respect was off the charts. Most importantly he gets things done in a timely manner!! Had me out the door and on the road to N.C. with no headache at all! Thank you Robbie looking forward to passing along your name
Kevin Jones was very easy to talk too, understood what I was looking for, and did not beat around the bush when it came to the price. Great customer service.
This was the BEST experience we have ever had buying vehicles. Our salesman Ricky was kind, informative, and helped us tremendously. We liked it so much we came back 3 weeks later and bought a second vehicle. No pressure, great prices, and excellent customer service. We can’t say enough good things about Southern, highly recommend!
Horrible, the service writers apparently do not know the difference between a vehicle sitting in line to be serviced and a vehicle being worked on. I was waiting for the vehicle to get an oil change when my girlfriend called and she was lied to being told the vehicle was being worked on. I was standing right next to it while she was on the phone with one of the service people.I waited in the showroom for quite some time and was not even approached by a sales person. Six of them were sitting in their cubicles not paying attention to a customer on the showroom floor. The receptionist did not even know who the dealer principal was when I asked for that person. Obviously whoever is running this dealership does not have a clue how to run a business.
First I would like to thank Frankie Sneed for all of his hard work. Because of the pandemic things have been extremely slow in getting vehicles, however with much due diligence he continued to check on our jeep until it finally came in. He showed the utmost professionalism. Great job by Frankie. I would also like to thank Frank Staicer who works in financing. He took his time and answered all of our questions. He also helped us to get our protection packages to a point where we can afford them. Thanks so much Frank. Great people at Southern Jeep!
My experience on 10/16/2021 was a wonderful experience. Mr. Joseph Anthony Jr. helped in finding the perfect Chrysler Pacifica van for my family. He was amazing. He explained the process of what was going on. Mr. Markel “Kel” Bell in the finance department did a great job as well. He also explained each document that needed to be signed. Overall, it was a great experience. I would definitely put my trust in the hard work that was portrayed by each every individual that helped with making today a success.