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Great Bridge Eye Care
160 Mt Pleasant Rd, Chesapeake, VA 23322, United States
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Great Bridge Eye Care
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Ki
Review №1

Dr. Holcomb is AWESOME! He always makes you feel comfortable and like you are the utmost importance in his day. All of the staff at Great Bridge Eye Care are beyond reproach and so very professional, yet friendly and accommodating to everyone. This is truly the epitome of a small owned business that provides the best care to their patients eye health along with friendly professionalism and smiling faces. We Love our optometrist Dr. Holcomb and will always highly recommend Great Bridge Eye Care to everyone!!! Thank you Dr. Holcomb and staff for a great and positively professional experience for my eye care & health.

Ma
Review №2

Detailed examination. Clear explanation of what was found . Relaxing conversation.Help with picking eye frames.Laura took pictures with various types of frames. I was then able to go back with my own glasses and see well enough to make a good choice.

j9
Review №3

This is the nicest practice with terrific Optometrists, technicians and staff! Excellent customer service, always smiles and kindness, and well worth my drive to get there.

sc
Review №4

Great Bridge eye care has been my family’s eye care office for the past 10 years. Dr Venello is very thorough and always takes time to explain and answer questions. I went to those fast and cheap eye care places before and and the attention to detail just isn’t there. This office offers outstanding customer attention and excellent service. They are the best in the area

Ha
Review №5

The staff and Dr Holcomb lead the way in customer service and not to mention their knowledge and attention to detail on your eyes. Always thorough and detail oriented appointments with time to discuss the changes and plans. We drive our family from Norfolk to Great Bridge due to the above. I’ve wore glasses since 1st grade and have never had this type of carrying staff and Dr. We have been with him for 10 plus years

Je
Review №6

Excellent care from Dr. Holcomb and his great staff. The TLC was unmatched, and my wife and I arrived early, and we were seen before our 3:00 PM appointment. I have nothing but praise about my visit, today!

Ka
Review №7

I visit Great Bridge Eyecare for my yearly check up & consistently feel cared for & valued as a patient. The staff does a thorough check up and patiently answers any questions I have. Dr. Holcomb is a trusted doctor who has been practicing for 45 years. I would highly recommend.

Pe
Review №8

We have been going to this practice for over 20 yrs and Dr. Holcomb is the best. His staff is outstanding and very helpful. We highly recommend them.

Da
Review №9

Dr Holcomb and his complete staff are always good at customer service. I’ve been coming there for over 30 years. my late wife and I got all her glasses from there. Michelle and her staff always make the adjustments needed I really appreciate Great Bridge Eye care taking care of me. When I was diagnosed with glaucoma Dr Holcomb was really concerned he is the best.

Di
Review №10

I was happy with the time it took to get an appointment and the service of my exam. However I was told my glasses should be here in about 2 weeks. It took 24 days and I went to pick them up and when cleaning them one of the lens popped out. Agreed that was the lab that did this but now it’s going to take at least another week before I get my glasses back. Not counting on one week.

Aa
Review №11

In the last 5 years i have been to different eye care doctors and I have never really been to impressed until now. Great Bridge Eye care were very thorough with my eye exam and made sure they explained everything to me in detail. The staff and Doctors are very courteous and Professional. I highly recommend them if you are looking for a new eye care doctor.

Be
Review №12

The staff and Doctor Vernillo did a wonderful job of explaining what they were doing and helping me feel comfortable with the decisions I needed to make. Everyone was very friendly and helpful! Glad that I decided to go see them.

Je
Review №13

I enjoy coming this morning. I arrived early for a 10:30 am. I did get on to see the doctor until approximately 11:15. A long wait.I am thankful I was able to be seen.I realize that there are circumstances that affect the assigned times.

Ra
Review №14

I strongly recommend the folks at Great Bridge Eye Care if you are need of an eye doctor. Could not be happier with my new patient experience at GB Eye Care. Very welcoming staff with a warm, welcoming, open office. Everyone from the check in desk, to the tech, optician, Dr V, and check out truly made me feel as if I was there only responsibility while they were with me. During my exam Dr V not only shared her observations but explained to me what it meant and how to continue to care for my health. Felt her exam was very thorough and did not feel rushed as with some practices. The optician was very helpful and did not try to oversell me frames/lenses add-ons that were unnecessary. She pointed me to the appropriate frames and allowed me to browse without hovering, while still being available to answer questions if I had them.

Do
Review №15

Dr. Holcomb nice and very inviting. The whole staff was friendly and very helpful. I would recommend this office.

Ar
Review №16

I love, love, love Dr Holcomb and his staff. Everyone is so personable. Dr Holcomb takes his time with every visit and he always adds humor in our conversations. Highly recommend him. I have been going to Dr Holcomb for years.

Wi
Review №17

Simply the best group of professionals! Genuinely care about their patients and provide only the best care! Wouldn’t go anywhere else for eye care.

Ma
Review №18

I’ve been going here since I was a kid when my parents took me here. I still choose to make a 30 minute drive to go to this eye care. The staff is friendly and very professional! It’s always great seeing Dr. Holcomb and his team throughout the years!

Sh
Review №19

The only reason I will not give Great Bridge Eye Care a 5-star is because the ladies that actually assist with eye glasses selections and measurements consistently lack warm customer service (at least 4 different occasions). It’s almost as if you’re bothering them. I love Dr. Holcomb and Dr. Vernillo and will continue to visit annually; however, I will not purchase frames from them to avoid these less than friendly ladies.

Th
Review №20

I was referred to this facility by a friend, and I was highly impressed. From the ease of scheduling my appointment with Brittney, to my actual appointment, I received superior customer service. Renee helped ease my 5 year old and made the process very easy and comfortable for her. Dr. Holcomb is the absolute best. Very warm, friendly, and knowledgeable. I am glad to be apart of the new family. Thank you so very much for the wonderful service. Ashley & London

Ro
Review №21

Great place, wonderful staff. Felt very comfortable and respected. They went above and beyond to help me understand my condition and what I need to do to help control it. I will try to do better. Thank you Great bridge eye care.

Sa
Review №22

Wonderful doctors! They take their time, explain things well, and take the time to listen. They actually took a photo of my eyes, using my phone, so that I would have a clear understanding of what they saw. I was unfortunate enough to get an eye infection and they squeezed me in. I will never go anywhere else...M. Boles

Ro
Review №23

I had a most pleasant appointment at Great Bridge Eye Care. The car and attention I was given was 2nd to none. Dr. Holcomb and the staff are exceptional. It was like visiting friends. Dr. Holcomb took his time and gave me a very thorough exam. He took the time to listen closely and answer all my questions and concerns. Visit them. You will not be disappointed.

V
Review №24

Dr. Vernillo and team are absolutely wonderful. They are both friendly and professional. My visits are always very thorough and quick with Dr. Vernillo.

rr
Review №25

First of all, Great Bridge Eye Care Has taking all precautions during the CV 19 epidemic which makes me feel all the more comfortable. All the personnel in the clinic our friendly, dedicated, and caring people.I can’t say enough good things about Dr. Holcomb. Not only does he do a thorough exam, but his manner of talking to the patients not only put you at ease, but he takes his time and explains all of the options. I trust Dr. Holcomb and his staff completely

Cr
Review №26

Highly recommended this office. Staff is super friendly and very helpful. Dr. Vernillo was awesome and great with children too!

Jo
Review №27

Dr Holcomb and staff are wonderful. You can count on the best of quality care, and people who will pay close attention to the health of your eyes and really listen to (and address) your concerns. We have to drive 45 minutes to their office and have many other options close to our home but wouldn’t consider any other place for our eye care. This review includes the process of selecting and buying glasses from Great Bridge Eye Care. Their pandemic appointment procedures are nicely organized and, once again, you can count on quality glasses and knowledgeable providers.

St
Review №28

Arrived for eye appointment. Receptionist was extremely rude and never looked me in the eye. The large waiting room completely empty. I was told to wait in the car (85 degrees outside) due to covid. Im vaccinated. I was there 2 months ago and could wait in the waiting room. They are slow and did not wait to wait outside in the heat. I will take my business somewhere else. Recommend you do the same.

Ro
Review №29

This is a superb eye care doctors office. I have used Dr. Holcomb in the past and am currently using Dr. Vernillo. Both of them are very truly outstanding!!! The entire staff is extremely professional and pleasant! If you are looking for an outstanding Optometrists Office - stop looking - youve found it!!! If I could give them more stars - I would gladly do so.

El
Review №30

Dr. Holcomb and his amazing staff is alwaysfriendly, polite, respectful, professional. I would highly recommend them for all your eye care services because to me they are the best.

da
Review №31

Always dependable and caring. Great service, even though a little undermanned. Higher recommended for your eyecare needs.

Ch
Review №32

A well streamlined experience, from checking in thru picking out a frame. They have all of the latest procedures and tools to ensure your eyes are healthy.The staff are friendly and very helpful.

Ca
Review №33

I’ve been going to Dr. Holcomb for over 30 years. He takes time to thoroughly examine and listen to his patients. I trust him & his lovely staff implicitly!As an added bonus he’s quite humorous!

Ro
Review №34

I come back into town every now and again to get my eye exams because I appreciate the team here so much. Thank you all!

Ja
Review №35

Dr Vernillo is great!! Team did an excellent job as always!

Li
Review №36

Excellent customer service from the moment you walk in the door until youre on your way out! Thank you so much for being a business I look forward to visiting for my eye care needs!!

Je
Review №37

Everyone is fantastic. Very nice and explain everything to you. Excellent choice of glasses.

Ca
Review №38

Dr. Vernillo is very thorough and patient. She truly cares about her patients and her staff.

Sh
Review №39

The staff of Great Bridge Eye care is wonderful and Dr Holcomb is the absolute best. It is always a pleasure

St
Review №40

This is the best place for eye care in Hampton Roads.

Te
Review №41

Dr Vernillo is great. She is carefully watching my glaucoma to make sure there is no permanent vision loss. Very clear in her explanations!

Ev
Review №42

Excellent care. Very timely fashion. Super clean and up to date environment. I would recommend it to anyone who needs an optomologist.

Ph
Review №43

When I arrived for my appointment it was clear that a safety protocol was in place and strictly adhered to. Each and every staff member was professional and incredibly helpful.Every step of my eye exam was carefully explained and the results of testing - thoughtfully presented. I was encouraged to ask questions and share any concerns I had.An exemplary medical practice!

Je
Review №44

I was thrilled with the ease of checking in, how friendly and professional everyone was and the excellent care I received from Dr. Vernillo. Happy to say I will be back for my check ups every year and will bring my family in for their eye exams.

Ke
Review №45

Loved it here! The staff was warm and welcoming and able to answer all of my questions no mater which staff member i asked. I didnt have to wait until the absolute end of my exam and ready to pay to have my insurance explained to me. All were educated on any subject i was worried about which has been a major problem for me in the past with other offices. DR. Holcombe was excellent. Very personable and fun to talk to and really good at what he does. The staff who helped me pick out my glasses was more then helpful with my, what do you think about these on me or these on me,(20 pair later) questions. Extremely helpful and friendly. Sooooo glad i switched. I pick up my glasses in 2 weeks, cant wait to see them and the staff again.🤓🤓🤓

Jo
Review №46

Excellent doctors and an attentive staff.Very comfortable, clean environment.

H.
Review №47

Terrible experience!I could not see with my new glasses so I returned to have them fixed as I was charged for the insurance. The receptionist was extremely rude on the phone. The tech that waited on me was very rude also.Now I am stuck with a $600.00 pair of glasses that I cant useI do not recommend Great Bridge Eye Care.

Mi
Review №48

We moved to Chesapeake, VA from PA about 2 years ago and we were looking for an eye doctor. I had checked reviews of smaller practices as I’m not fond of the large practices. Great Bridge received excellent reviews and now I know why. Everyone working there including desk personnel, techs, and especially the doctor were all so professional and congenial. Dr Vernillo and her assistant, Hailey, were fantastic. They made this a very easy decision to stay with Great Bridge for all eye needs!

Le
Review №49

I went in looking for prescription sunglasses hoping they might improve my distance vision while golfing. Dr. Vernillo made time to both update my glasses prescription and offer a new, separate, distance focused contacts prescription as another alternative. Excellent service as always at this practice!

Ch
Review №50

When the word excellence is used, this place should come to mind! During my first visit, thorough explanation of everything that was being check was given. The professionalism and knowledge was amazing. The staff at Great Bridge Eye Care have made me a customer/patient for life. Highly recommend for individuals and/or families!!!

Ap
Review №51

Really great office, the staff is professional and so friendly!! Dr. V did a great job explaining everything and suggesting the best lenses for my eyes. It was very easy to get an appointment and they even helped me file my insurance.

D
Review №52

Wow..short wait, very smart, polite and professional staff. Great Covid safety measures without being awkward. The only eye dr appointment that didnt eat-up my day! I was so pleased, I dont normally do reviews, but they were extraordinary. 👓

Ca
Review №53

As always, I received personal eye care specific to my individual needs, and although I was there for a good while all my concerns were addressed. Thank you Great Bridge Eye Care!!

ka
Review №54

As always everyone treated me with kindnessa and concern for my feelings. I Recommend this firm to anyone that needs their kind of service.

Te
Review №55

This is the second visit at this eye center and they are awesome. The doctors are personable, explain every step and don’t rush. You can ask questions and they take their time and answer them. I would highly recommend

Ge
Review №56

Absolutely wonderful experience. All of the young ladies were very attentive, pleasant, and professional. They took so much extra time helping me get the correct contact lenses, as it’s been 20+ years since I’ve worn them. They explained every procedure they were performing and made me feel very comfortable while working on close proximity to my eyes. It took me well over 2 hours to drive here, but I will make the trip again for my next check-up.

Te
Review №57

I received excellent advice in addition to prompt service. But this is nothing new. Dr. Holcomb and his staff are always cordial and professional in the way they conduct business.

Je
Review №58

We have been seeing Dr, Renillo for over 3 years now and have no intention of seeing anyone else, even though we live further away now. Excellent caring service & very knowledgeable! Highly recommend!

Ei
Review №59

The doctors and staff are amazing! Best eye exam Ive ever received from any eye doctor.

Ke
Review №60

I was a walk in they took care me everybody was really nice

Ki
Review №61

Love visiting Great Bridge Eye Care. They make you feel like family. They also take extra precautions to ensure your safety. I entrust all of my familys eye care to them. My sons played sports from elementary school through college. We got their sports goggles from there as well.

hq
Review №62

Friendly staff and awesome Doctor .

El
Review №63

Dr. Holcomb is very skilled and extremely patient. (No pun intended) I have many eye issues including multiple implants, scar tissue inside my eye, and permanent vision loss in one eye. Dr Holcomb listens and takes the time to tweak my prescription until we find the best possible solution. His help has given me back my independence. I no longer require assistance from others for my daily tasks.

J
Review №64

Tremendous team of professionals at Great Bridge Eye Care! Always friendly and willing to go the extra mile to ensure quality eye care. Thank you for all that you do!!

Me
Review №65

Dr. Vernillo is my sons Doctor and she is amazing!! He is 100% boy and with children of her own, her patience is outstanding (better than mine). All of the staff are excellent and extremely helpful!! We love great bridge eye care! Even in the middle of covid we were called out of our car exactly 4 minutes after the scheduled appointment time of 2:15 in the afternoon and on a Friday at that!

Jo
Review №66

Great Bridge eye care is a great place to go for your eye needs. I personally like Dr. Holcome & his ability to make you laugh.

ro
Review №67

I have nothing but positive things to say. Very friendly and personable staff. They were very informative and actually showed they cared about me and my eye issues.

Ch
Review №68

Exceptional friendly, professional front desk service. Dr. Holcomb and his assistant were very precise on procedure. They did not rush through the exam. I would of definitely recommend his office to my friends.

Be
Review №69

First time visiting and I must say Dr. Holcomb was really great! Plus the staff was friendly and helpful. Look forward to making this my hometown eye care office. Thanks Great Bridge Eye Care!

Be
Review №70

Everyone here was wonderful, very helpful and happy.

He
Review №71

I had a great first experience with Great Bridge Eye Care. Haley and Dr. Vernillo took their time and explained everything they were doing. I was able to get my new prescription, new glasses, new lenses for my sunglasses and a trial pair of contacts. I was pleasantly surprised on the totalcost. I told my wife about their great service and she is going to be a patient there as well. I would recommend them to any of my friends or family without hesitation.

Er
Review №72

Very prompt and customer friendly service. I was an out of state patient and Great Bridge Eye Care took care of my concern with my eyes.Recommend a visit to them for your eye care.

So
Review №73

Always a wonderful experience to go there! Even tho it isn’t always without some discomfort!

Ph
Review №74

This is the 2nd time we had use Great Bridge Eye Care everybody that we came in contact with was outstanding it was a great experience and we were very pleased. Thank everybody for your help today.

Se
Review №75

The staff are always very pleasant! Service is great and the facility is beautiful! Highly recommend Great Bridge Eye Care to anyone looking for top notch service!

Ka
Review №76

Everyone is so accommodating and nice.

Ca
Review №77

Great doctor and kind ladies work here. They have lots of patience when it took me forever to pick out eyeglass frames.

Ed
Review №78

Everyone is very nice and accommodating.

Sp
Review №79

Excellent service all around- good vision care and eye wear maintenance!

Di
Review №80

Seriously best Eye Dr. I’ve ever been to. Definitely will recommend.

Je
Review №81

I have been coming here for years and it is always a great experience. They have safety protocols in place which makes me feel safer coming in.

S
Review №82

I dont like giving a negative review but this is really pissing me off because they are not owning up to their mistakes; rather pointing the finger back at me. I recently got my lens replaced there and needless to say they messed it up without so much as an apology when I pointed it out. I understand I signed a wavier but that doesnt mean for them to enlarged the shape (size) of it from a semi rimless frame without my permission. Bigger lens = more material = more weight. Now it is top heavy and put much pressure on my nose. Its an incorrect shape (size) because I have an exact same glasses (frame) at home! And I know how to use a RULER! They are not willing to recut the lens because somehow it is MY FAULT for using my own frame!! FYI the frame is like NEW! And they didnt give me back my old lens (claiming the lab didnt send it back to them, well there is a thing call telephone) which has the correct shape. Hmm... hiding something much? Thanks for not being accommodating just because I have insurance and using POF. Will not go back there again even though I like the optometrist there. This is not how you do business.

Ch
Review №83

I definitely recommend Great Bridge Eye Care. The staff is friendly and they take their time, also very prompt service.

St
Review №84

I had an eye related medical emergency and they saw me right away and treated me amazing. I recommend to anyone.

Sh
Review №85

Always professional. Always courteous.

Ke
Review №86

If youre looking for a fantastic eye doctor, Great Bride Eye Care is the place for everybody! The staff are super friendly! They are extremely helpful and very gentle toward their patients. I especially loved Dr. Holcombe. His quirky and upbeat attitude set me at ease during my eye exam. Dont look anywhere else because without a doubt Great Bridge Eye Care is the place for you!

Ch
Review №87

I took my anxious 5-year-old for an eye exam (she wears glasses) and I am so grateful for Dr. Vernillo and her staff! They were so, so patient with her and really went above and beyond to make her comfortable and cooperative. Nice, welcoming atmosphere in the office, everyone we came in contact with was super friendly. Will absolutely be going back.

Je
Review №88

Have been going to Great Bridge Eye Care for about 20 years. Love Dr. Holcomb and his staff. Very personable and caring. Highly recommended!

Ka
Review №89

I and my parents were very pleased with the service we received. Dr. Holcomb is very knowledgeable, kind and personable. The office staff were very efficient and compassionate. We would recommend this practice to anyone who wants an authentic, competent and caring experience. These folks do it right!

Da
Review №90

Our family has been going to Great Bridge Eye Care for many years and would go no where else. The staff is friendly and competent. Dr. Holcomb is extremely skilled and compassionate. I highly recommend them for any age client.

Te
Review №91

Such a welcoming place. They took their time in every aspect of helping my granddaughter and me. Thorough and friendly, and we received the glasses in record time. We are happy customers!

Ma
Review №92

Dr. Holcomb is very thorough with his exams and a very caring human. The staff is always friendly and accomodating.

Ma
Review №93

Best customer service with attention to detail, patience and super professional! I highly recommend to anybody to go to see Doctor Pernillio and her staff, Hayley, Sarah and Brianna they are a super stars, Thank you for all your patience and thank you for thanking very good care of me. From where everything starts the Recepcionist and the the rest of staff also the lady who take care of the eyeglasses every body there are a super professional. Thank you again!

Ge
Review №94

Staff is very friendly and knowledgeable! Nice office environment! Dr. Holcomb is detailed and knowledgeable about what he does and gives honest advice and direction! He also has a good sense of humor, which, to me is important, along with experience and knowledge!

Do
Review №95

Awesome group of people. Dr. Holcomb is an excellent doctor.

da
Review №96

Awoke with an unexpected eye issue and contacted Great Bridge Eye Care to schedule an appointment. They had me come in within 1 year and found what caused my pain. I know they considered this an emergency situation and is why I had such a quick visit . They have been my choice for I care for over 35 years. Great doctors fantastic and very professional / friendly staff

Bo
Review №97

Great Bridge Eye Care consistently provides excellent care and recommendations! The team is professional and well educated.

n
Review №98

Always very thorough exam. Staff is friendly and helpful

Th
Review №99

Efficient, caring staff. Doctors are excellent and explain everything in layman’s terms.

Mi
Review №100

The staff has always been compendent and Dr. Holcomb is an extremely caring man. Always the best.

Information
16 Photos
100 Comments
4.9 Rating
  • Address:160 Mt Pleasant Rd, Chesapeake, VA 23322, United States
  • Site:http://greatbridgeeyecare.com/
  • Phone:+1 757-482-4022
Categories
  • Contact lenses supplier
  • Optometrist
  • Eye care center
Working hours
  • Monday:8AM–5PM
  • Tuesday:Closed
  • Wednesday:Closed
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:8AM–5PM
  • Sunday:8AM–5PM
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Appointments recommended:Yes
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