We purchased a van from out of state. Both women I dealt with were pleasant to work with and consistently courteous. They were helpful with every aspect from letting us know how to deal with long distance paperwork and payment issues to checking the vehicle for cigarette smoke smell. I would definitely recommend Vans of Great Bridge.
My husband and I purchased a handicap van several months ago and it was a pleasure to deal with the people at this business. They had the perfect van that met all of my husbands needs and the price was great. We bought a mimi van many years ago and the service was outstanding back at that time as well. Definitely check this place for any of your car/van needs. Thank you everyone at Vans of Great Bridge . All of you are awesome.
Excellent excellent customer service. I purchased a handicap van it was a GREAT price and the best customer service. I highly recommend this place. It was worth the 250 mile drive to get a Braum Ability Van. I highly recommend Vans of Great Bridge.
Great people to deal with. I buy a lot of fleet vehicles, and they made a quick, out of state purchase as smooth as possible. Both vehicles were just as described and we drove them 550 mile home safely. Professional!
Great customer service and very friendly people. I drove 4 hours to this dealer because they were the only place that multiple vehicles that fit my criteria. The owner was the one that help me, she was great but unable to discount me $150 for MD tags. I mention her that I have a small HVAC business and that I would be buying more in the future, it did not make a difference to her.She told me that she already has discounted me $250 because the van was not detail. Why should I have paid $250 if the van was not detail, thats not a discount. I hope Vans of Great Bridge keeps doing well and gaining more customers but also listen and help their customers. I dont think I will be coming back not becase of distance but because of how she denied to help me with $150. If you leave near by I do recommend this business.
Its a long story, but I will not be buying a van from this place or referring anyone to them. Poor customer service, not willing to negotiate, took their time with the approval process and I missed out on a van. However, I am glad I did not buy the van because it was way more than Kelly Blue Book. The vans are priced so you will be upside down as soon as you buy it. I found a dealership who actually cares about their customers and was willing to negotiate and treated me with priority, unlike this dealership. It took them 4 hours just to run my credit and then another hour and half to call me with follow up information. They not act with a sense of urgency. Tammy was the contact for this situation.
3 months of searching for a Ford Transit van could have been saved if I had gone to Vans of Great Bridge first! What an incredible experience and a fantastic van! Tammy was awesome during the entire experience. From my first inquiry and throughout the entire process Tammy promptly returned every email and phone call. After driving 3 hours I was warmly greeted by everyone at VGB and received personal treatment that isn’t common nowadays. Justin was a pleasure to deal with as well on my trade in and gave me a generous amount of his time explaining details about he van I was purchasing. Finally, to say the 2016 I purchased was in great shape is an understatement! What attention to detail! Nicely done VGB!
Absolutely a great commercial van purchasing experience. The nearly 1-hour drive there was worth it. The van was exactly as described, and the folks there were very helpful and friendly. Highly recommended!
Love their updates
I really enjoyed shopping for our van here. The only bad part is the prices were fixed. Some negotiation or discount would be good. If I need another van, Ill be coming here first.
I started shopping for Nissan vans after one of my customers recommended Nissan NV series. Came across Vans of Great Bridge advertising several on their website. Found the one I wanted and within one week drove it off the lot sight unseen. The van drives and looks like new, needless to say Im very impressed.If you treat your customers like your life depends on it, youll succeed in business. Tammy did just that. She is professional, kind, patient, knowledgeable, and super helpful throughout the buying process. Vans of Great Bridge well represent their inventory with plenty of pictures and information. I will recommend them to all my friends and customers. Thank you all for a great car buying experience. You have a repeat customer! Dana
We are from NY and purchased a van from Vans of Great Bridge. I would do business with this outfit again in the future. They were super nice, honest and offer an excellent warranty. We actually felt at home they were so welcoming. We traveled a long way to purchase this southern van and the whole experience was outstanding. One hour from start to finish and we were on the road with our new to us van. Thank you all and we will see you in the future.
Thank you Vans of Great Bridge for your wonderful quality of service! Your family-like friendly staff made our sales transaction painless and hassle free. I am happy to report that our new BraunAbility van is safe and sound in Connecticut. We are glad we made the road trip to Virginia and expect to visit again in years to come! Amanda approves too! :)
I contacted Vans of Great Bridge Sunday evening 8/25/18 in regard to a van I stumbled across while looking for Honda Odysseys. Tammy immediately contacted me Monday morning. She was extremely helpful and took all of my information. That evening I went and checked out the van and was able to test drive it. Since the team at Vans of Great Bridge had already assisted me in the loan approval process, I was able to drive my new van home that evening. I purchased a 2018 Honda Odyssey with low mileage at a great price. I would not hesitate to look here again in the future. Its nice to know there are honest hard working small businesses that still offer fair prices and are extremely helpful.
I had an excellent experience at Vans of Great Bridge. I had been shopping on their website for years prior to purchasing a van there. They have a no haggle pricing style which means the price is what you pay. I had no problem with this since I thought their prices were very reasonable (I had comparison shopped for a long, long time). The staff were friendly and helpful and I got a great vehicle. I worked with Tammy and she did a great job. My wife and children were very pleased. Not only do they have a lot of passenger vans, they also had a pretty big selection of work/cargo vans as well. I would definitely recommend them to anyone.
We love Vans of Greatbridge! We have purchased two vans from Tammy and it’s always the best experience. After shopping around, we seem to always come back here to do business. I totally recommend them.
Awesome selection and good people! Definitely feels like a family run business where people and relationships are valued. Tammy, Justin and Dusty really took care of me. Highly recommended.
This was by far the most efficient work truck purchase our company has made. The staff was friendly, knowledgeable, and professional. I would recommend their services to anyone who is looking to expand their vehicle fleet.
After going to several car dealerships in need of a family van, we were referred to Vans of Great Bridge by a friend in the summer of 2015. Amazingly easy experience. We were not harassed and followed around by commission hungry sales people; instead we were able to look around the lot at our own pace. Once we decided on a particular van, we were given the key and invited to take a good test drive - in fact we were encouraged to take it on and off the bypass and to try out all the features; again at our own pace. The actual purchase was just as relaxed and easy as the test drive! Almost one year later, one of the new (when purchased) tires was punctured. Since the tires were still under warranty, we simply called up Vans of Great Bridge and they quickly and kindly handled the replacement. Absolutely the BEST car buying experience weve had and will purchase any future vans ONLY from Vans of Great Bridge. HIGHLY RECOMMEND!
Great company! Excellent service! They made purchasing a new van for my company easy. I drove in from out of state to pick it up and drive it home and they not only opened on a Saturday for me, but they picked me up from the car rental company.The van is in great condition as promised and runs great. No problems.Thanks to Vans of Great Bridge!
A family run establishment in Great Bridge – and always great to work with. We love their one-price shopping and know exactly what we’re getting whether through their online site or on their lot. Huge selection of passenger / utility vans, and even purchased our motorcycle through them. The owners as well as the management staff are very pleasant to work with and provide superb customer service – even sending us additional motorcycle accessories returned to them by the original owner (from a trade-in) weeks after our purchase. Thanks so much!
I flew all the way from Texas to buy a passenger van from them, and I would do it again in a heartbeat. They picked me up from the airport, took great care of me, and were super easy to work with. Honest. Van experts. Fantastic people.I drove the van home and had it looked at by a local mechanic, who said it was in great shape except for one minor issue with the brakes, which Vans of Great Bridge immediately offered to reimburse me for.We looked all over for full size passenger vans, and many dealers don’t know/don’t care about this type of vehicle. If that’s what you’re looking for, these guys should be your first call.
Very helpful & knowledgeable staff. The whole experience was great. Sharri and Tammy went out of their way to make the buying process easy. Great selection! Hoping to be back and buy another van in the future.
I drove from Charlotte NC to Virginia in a nice ride yesterday. (2018 Audi Q7 #Alamo rental) Then I drove home in a Awesome ride!! I received a great deal on a 2014 F59 step van. Im 52 years old, and Ive bought quite a few vehicles in my life. After the phone calls, texts, and emails I felt good about taking the five and a half hour drive. Hands down the Best experience Ive had purchasing a vehicle. Thanks to the awesome men and women Vans Of Great Bridge!!!!
I purchased my first motorcycle from Vans of Great Bridge and had an AWESOME experience!!!! I found my bike via their website and it was better than advertised! Tammy, Justin and the rest of the crew are the best, they treated my wife and I like family from the minute we walked in the door. There was no haggling, no stress, no drama, great people, great vehicles, great experience! I look forward to buying my wifes bike there in the very near future!!! If you want to purchase a vehicle at competitive prices without all the hoopla, Vans of Great Bridge is the place to go!!!
Outstanding customer service, great selection, and fair prices! I bought a cargo van here last year and was extremely impressed with how helpful everyone was. My work needs recently shifted and I was worried Id be stuck making payments on a vehicle sitting in my driveway. A quick phone call to Vans of Great Bridge and they offered to buy the van back from me...even gave me a ride back to the Outer Banks to make things easier! Amazing people! I cant thank them enough and highly recommend them!
This place was VERY nice and helpfull. We came from Carlisle Pa for an Indain scout they had. GREAT DEAL, great people, no one was pushy, and it was a deal couldnt let go.
If youre look for a fair price on a late model van or truck go here and be done with it ! Ive bought 7 from them over the past 10 years and Im very happy ! My company will be back !
Saw their vans on the internet. Pictures looked very good. Drove from Wilmington, NC (250 miles) to the dealership. Vans were all super clean! Picked one out, bought it and drove back home. Tammi and Justin were super to deal with and the transaction was smooth. Will return there when I need another van. They have the best selection I have found on the East coast.
Awesome Place! Ive been dealing with Justin for years now. Vans of Great Bridge has always went out of their way to find me what I need. I wouldnt think of using another place !
I purchased a motorcycle from Vans, everything was simple and straight forward; the purchase went great. About a month later, I had a serious problem with the motorcycle stemming from the previous owner. I called Vans and explained the situation, they told me to send them the invoices for the repair. After the repairs were complete and they got the documentation, they sent me a check for the total price of the repairs, no questions asked. I highly recommend doing business with them, they stand by their products and ensure their customers are satisfied.
We had a terrific experience buying our special needs daughters van. Everyone was so helpful. They made everything very easy to complete and ran smoothly. We are very happy with our new handicapped van.
We just bought a commercial vehicle from Vans of Great Bridge. I was so concerned about doing a transaction out of state.However, the Owners and Staff at Vans of Great Bridge made every step of the transaction simple, easy, efficient, and accurate.If you find a good deal from Vans of Great Bridge no matter where you live, do it! This was the most professional vehicle transaction we have ever made....traditionally buying a vehicle is the last thing anyone wants to do.Van of Great Bridge made it a pleasure. I would recommend them 100%.Linda ZineAll American Mattress
Everyone is friendly, no pressure to look around. Full of knowledge regarding any vehicle on the lot. I just bought a very nice (might as well be a brand new) used vehicle from them. Best deal out there - I am quite certain. Even tho the name says vans, they have a selection of just about any vehicle for you to choose from. I have bought from them in the past and just bought again. Will definately buy again from them. Thumbs up!
We had the pleasure of working with Tammy and Justin and a great experience. They were knowledgeable and efficient the minute they opened the doors at 8 AM Monday morning. It was a SALE, we rolled away with a soft tail Harley Davidson we purchased. We knew some history of the original owner and maintenance. She explained everything about the purchase plan. They took care of fully servicing, detailing and inspecting the bike. Looking forward to next time, no wonder they have been there for decades.
A GREAT BUYING EXPERIENCE!!I had been to several motorcycle dealers in the area shopping for a bike and by far Vans of Great Bridge was the best experience I have had.I bought a 2009 Suzuki C50 the week before Christmas 2016.Tammy and the staff where great. They are very friendly and made me feelcomfortable.The bike was detailed and shiny when I pulled in to pick it up.They took the bike to get an updated state inspection even though the current one was still good, as well as taking care of all the DMV titling paperwork.I highly recommend Vans of Great Bridge to anyone looking for a used motorcycle.Sam
Had a great experience with the purchase of our Suburban. We called asking for more information on the vehicle before traveling a few hours to come see it. We were emailed very detailed video and pics of the car. We felt very confident in driving to Chesapeake knowing this was the vehicle for us. We were allowed to test drive it without an associate tagging along (very rare in our experience). They were able to take care of the financing, insurance and DMV, so that we drive it home. Everyone in the office was so friendly and helpful!
Fantastic customer service and speedy overall processing. Gotta love these friendly people.
For anyone buying a van dont go anywhere else this is your place Tammy and her crew are outstanding. There was no waiting I gave her all my info. and she made it happen called me to sign papers and off I went in my nice clean 2014 pro master van. All there Vehicle inventory is late model and very nice ....so dont waste any more time call Tammy and she will hook you up.....Thanks Tammy
Just bought my third work van from here. I really dont shop anywhere else. Excellent service and pricing. Tammy and the guys are the best. They have all my paper work already filled out ready to sign. their website is current and detailed. The inventory is always clean and ready to go. If theres a problem they are right on it.
Vans of Great Bridge staff is always friendly and very courteous. They make buying a vehicle simple and stress free. Honest, reliable and great prices! Highly recommended!
Fair and friendly.
Overall it was a great experience. At first, I wasnt sure about their no haggle pricing. They really mean no haggle.. at all. But in the end, it was truly fair for all parties, and everyone walked away very happy. I am very impressed with my new van, and know exactly where I will go when and if I ever need another one! I dealt with Tammy and Justin, and they are both outstanding people. You definitely dont get that used car lot feel. They are very professional and super super nice!
A registered Virginia auto dealer (who also happens to be a personal friend of mine) made an agreement with Vans of Great Bridge to buy wholesale a van, which he was then going to retail to me for my business. He finds vans all the time for me from other dealers that I use as delivery vehicles in my small business.Everything went smoothly: we received a faxed copy of the mileage statement, which also stated the agreed-upon wholesale selling price. The dealer proceeded to try to purchase the vehicle wholesale, but the Vans of Great Bridge owner (I assume thats who this was, but could be wrong) then would not honor the price that was quoted by his salesperson. Im assuming that he did not like that the salesperson agreed to sell it $1000 below asking price, even though she had called him to confirm the price before quoting us in the first place!I understand that sometimes business owners/managers make regrettable mistakes quoting prices. I myself have made many of these mistakes, but I dont blow it back on my customers or employees. In business, your word is your bond (at least thats how Ive operated for 30+ years). If he had only admitted his mistake, we could have possibly renegotiated. Either way, he has lost out on MANY future sales, as I am in the process of having to replace a rapidly aging FLEET of delivery vans.All I can say is, caveat emptor. I got it in writing, and even that didnt matter.
I have bought several work vans from this location over the years. There has never been any pressure on buy a vehicle from Vans of Great Bridge. The staff is knowledgeable and friendly. If you are looking for quality vehicles with no pressure to buy, this is the place to come and buy from. From the time you are ready to make your purchase, they make signing the paperwork very quick and simple. I HIGHLY recommend buying from Vans of Great Bridge.
Small family run business. No sales pressure, no haggling. Great choice of vans. So much better experience as compared to the corporate run large dealerships.
I highly recommend Vans of Great Bridge! Easiest purchase Ive ever made for a vehicle HANDS DOWN. Justin and the gang were very friendly. Got me out of there in 30 minutes. We at Millers Heating & Air Conditioning love the van.
I visited this location to check out a truck I was considering buying. My initial interaction with staff was good; the two women who assisted me were able to answer my questions to the best of their ability. After driving and testing out the vehicle, I went to the office to talk business. This is when things went downhill.The two women who were assisting me explained to me that they do not negotiate on prices. Strange, but I accepted this since their vehicles seemed to be well maintained. I moved on to get a better idea of what my trade ins might be worth. The ladies refused to give me an estimate of what my vehicles would be worth in the trade in, not even bothering to give me a ballpark estimate. Around this time, a man in the office across the hall starts bellowing about how the prices could vary. He continues his rant by appearing in the room and asking questions about the vehicles in a very short and condescending tone, and concludes by saying that my vehicles would not be worth much. I finally became fed up with the unprofessional and inappropriate language that was being thrown around in the office and went outside. The man who was making the comments continued to bellow his opinions about my vehicles as I walked out the door. One of the women who was assisting me followed me outside, at which time I explained how upset I was with the treatment I had just received. The woman, whose name I did not get, told me that she would tell the owner of the business about the situation, and that she hoped I would come back.The unprofessional and distasteful attitudes I experienced at this location put a bad name on small and locally owned businesses. While the quality of their vehicles seems good from a far, I have to ask myself how much they value the vehicles they sell if they cannot even treat potential customers in a professional and courteous manner.
If you need vans, this is the place to go.
I purchased a Used VW Wheelchair accessible van and I am completely in love with it! The staff went over and above to help me understand the process and obtain the correct equipment to install. They are very friendly and became like family really quick. I would recommend anyone that is looking for a van to use them!!!
It was a breeze purchasing our van here. All the staff we interacted with were friendly. We had to bring our children in to sign our paper work and the staff was also interactive with them to make it fun all around.
Me and my wife purchased a cargo van for her business from this place. They had a wide selection of Vans from all manufacturers with fair price. Highly recommend is youre in need of a commercial van, cargo or passenger.
Not only did Vans of Great Bridge have exactly what we needed for our business, but they provided excellent customer service. Thank you Tammy Kippley for treating us like family! We will be back.
I drove from nc to va to look at a unique van amongst unique vans. Not only did they know technical details about the factory equipment, they knew the vans systems that were aftermarket too. I am an older person and Ive purchased a lot of vehicles. Of the times when I purchased from a dealer, I would say I wouldnt go back but this experience sold me on this dealership...no van life destination dealership. Lol
I went to Vans of Great Bridge to inquire about a vehicle that I was hoping they still had in stock, it was still there and as I walked in I was a little apprehensive about what to expect. I was warmly greeted by the staff and shown the vehicle, fifteen minutes later I purchased the vehicle. The staff made all the paperwork very easy and no stress. Thank you for starting me on my first spyder journey.
This company is top notch! This is the second vehicle we have purchased with them and the experience is once again wonderful! Can not wait do do business with them again.
Bought 2 vans from Vans of Great Bridgeand just bought my 3rd one, Tammie and staff is so friendly all the time, and they stand behind there vehicles but never had trouble with none of mine, purchased in 98, 2004, and 2017, highly preferred by me! Thanks Tammie and staff!
We bought a van from VoGB in 2004, while I was stationed overseas. They were easy to work with, adding an after market bench and letting my dad pick it up. Put 270K miles on that van. Just replaced it with another VoGB van yesterday. Same great people, service, selection and price.
Great people, easy to work with, and always have a stellar inventory of the vehicles we need to do business! I recommend this place to all service companies!
Everyone there was way beyond anything I have ever experienced. I first called and got a salesman named Justin. He answered all of my questions quickly and accurately! He even agreed to hold the vehicle for me for a week without even flinching. When I got there I was greeted by two lovely ladies, with mind blowing customer service! They got me much better financing than I had come with....( wells fargo took 3 days to get me a rate that Sheri cut in half! in 30 mins!) I came in a rental car they took me to go drop it off Brandon was very friendly, I am sure he had other things to do than ride me around, but smiled and talked to me like he knew me. Then they let me borrow a car to go to lunch in! If anyone has any doubt about these folks you are more than welcome to email me. The world needs more places like Vans Of Great Bridge!
It was a pleasure to do buisness with Vans of Great Bridge. Very friendly family atmosphere with No high pressure salespeople, The Vans sell themselves. A selection that suits a wide variety of Professionals. My familys buisness Dependable Pest Control is Proud to add a Nissan NV 2500 to our fleet. We look forward to doing buisness at Vans of Great Bridge for years to come.
Professional and courteous
Great Service - If you need a nice used work van go see Tammy or Justin at Vans of Great Bridge. Good selection, good prices, hassle-free service.
Tammy, thank you for the No Drama purchase of my Ford van. Being a family business I prefer to work with a family business. Buying my van was like buying from family.
Excellant people good transaction. But no wiggle room.
Checked out my van on their website, then decided to go check it out in person, even though they were closed on the weekend. My van looked great. Because, of logistics I had to come back the following week, and they had Dusty at the airport waiting for me the moment I walked out. During the drive to the shop he gave me a great dinner suggestion, and was super nice. Once I arrived I was greeted with friendly welcoming faces. Justin had all my paperwork ready for me to sign and was a pleasure to work with. Then Tammy started to help me, we ended up having huge problems with the loan that I was pre approved for. After talking on the phone for over 45 minutes to multiple people from the bank, my lender wouldnt let me use my loan for the vehicle because of a stupid technicality about the van being a cargo van. After getting off the phone with Navy federal I was heart broken, but Tammy and Sharri were there to to reassure me that it would all be ok. Tammy and Sharri helped me apply for a loan through another company (Ally) which was significantly more forgiving about the van being classified as a cargo van. During the process Todd was there to lighten the mood and show me some cool videos, and they have a adorable dog who was extra sweet. In the end I got my van! Everyone in the office ended up staying 2 and half hours late on a Friday to get all the necessary paperwork completed, so I didnt have to make another trip to Virginia. They were all so nice, and it was such a great experience thanks to the people at Vans of Great Bridge. If I could I would buy 10 vans from them!
Fantastic, ethical people with quality vehicles and super customer support!
Great group of people all smiles with positive energy.
Very helpful and an awesome selection of vans
Thanks best experience ever purchasing a vehicle PC
Very poor communication. Staff seem very confused alot and very Untrustworthy. . I Wouldnt ever step foot back on this Lot. 👎👎
Nice people.
Thanks to Tammy on our new van purchase for our Business!
Wonderful people!!
Awesome dealership!!!