What a bunch of $#!7 #3@%$ !!!!!i called ahead and asked about a getting a tire mounted and balanced (all ready off the bike). a price of $35 was quoted.i showed up within the hour and was told that they could not do it that day, but i could come back the next week and pick it up.they proceded to socialize with me; youtube-ing and providing me with stunt tips all the while bikes were on the lift in varios states of disassembly.i came back the next week, and not only was my rim scratched, but it was not balanced. i was told that Rear tires dont usually need to be balanced. i should ride the bike and if it feels weird or whatever to bring it in and they will balance the wheelthere was no discount off the quoted price for services not provided or damaged product.i will never go back to them again.