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Big Lots
2660 Weir Pl, Chester, VA 23831, United States
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Big Lots
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Ca
Review №1

My visit to BIG LOTS was one I did enjoy. From the moment I walked it and was greeted by the front end person to checkout. I gave this BIG LOTS 5 stars.They took the time to reset there store and I must say for the better. You the customer can move around better. Well stock and most importantly clean, very clean. See photos.So go by today and see for yourself. The BIG LOTS on Jefferson Davis highway in Chester..

Ni
Review №2

Greater resources of food and better quality of toys made for children. Also, they do sell cheaper furniture and home decor. 5-out-of-5 stars for me.

Pa
Review №3

Much better stocked and appears cleaner. Nice experience.

Br
Review №4

Super friendly and professional cashier. She should be a manager.

Ei
Review №5

Almost cleaned out with 20% coupon but I found amazing deals. We r all overworked BUT smiling is contagious. Customer service is HARD but the staff looked so ty and worn. So sorry, I appreciate their service!

Th
Review №6

Great prices lower them wal-mart..

Li
Review №7

Although the store didnt have exactly what I wanted, they greeted me. The store was clean and neat.

Fr
Review №8

So much stuff to choose from. Love this store

we
Review №9

Has nice household decore.Pretty decent furniture too.Nothing too special bit its always very clean.

Ge
Review №10

They have good furniture items at reasonable prices.

Te
Review №11

Very busy..had one register open..customers lined up across store and partly down an isle, of course they were spaced 6 apart. They finally opened another register. We put our things back on the shelf and left. Not a good day at Big Lots. They had what we wanted just didnt want to wait in the line.

Kr
Review №12

Always clean and friendly staff. They abide by Covid 19 safety policies

Ba
Review №13

Clean store, nice employees what more could you ask for 😊

V
Review №14

Always fair prices and decent quality!

Bi
Review №15

Store was clean. Well-maintained and stocked. Found everything I was looking for quickly it was a good price.

Ch
Review №16

I used to remember big lots truly being budget friendly. At current prices, you might as well just go to one of the furniture outlets whenever theyre running a sale.

Ha
Review №17

Great place to shop if your looking for exceptional products at an affordable price!🤏🏼🙌🏼✊🏼 Would definitely recommend to friends and family. I certainly be coming back!! 🤑👌🏼👏🏼👍🏼🤝🏼

Vi
Review №18

Love to shop all Big Lots stores

ju
Review №19

Nice clean store like always. Staff is friendly

Je
Review №20

One of the better Big Lots locations. Generally clean, good deals on a wide variety of products. Could probably benefit from more staffing.

Br
Review №21

Borrowed a truck and drove 25 miles to purchase a bed when I got home and started to assemble the bed i discovered no hardware for the headboard was included i contacted the store and the furniture manager told me to look harder it should be attached to the back of the headboard or in the box I looked again no hardware i called back and asked if they had another which they didnt only the store display bed which they didnt offer nor did I ask them to disassemble for the screws i asked if another store may have one and i could get the hardware from and they could order the missing parts from the manufacturer they said no the stores keep their sales and inventory separate so I was told to contact the 800 number of the manufacturer meanwhile its getting late and I gave my old bed away so its a night on the couch. Next day call 800 number and was told that a truck may come in with the bed in three weeks but maybe not so they told me to contact the store so I decided I would pick the boxes borrow the truck again drive 25 miles again and return the bed the manager told me they would give me 10 percent off the price of the headboard which was approximately 19 dollars not 10 percent of the entire purchase which would have been around 50 dollars being that the headboard footboard and rails were sold separately when i arrived at the store they told me I couldnt get the 10 percent it was only if I kept it ( really) so they just refunded me my money and said have a nice day no apologies for the inconvenience for money and time lost no nothing. So I helped the employee unload the boxes to his cart because the manager didnt want to come outside and load the cart himself he looked weak and ashamed and couldnt look me in eye like a man but I dont want to mention names because none of the employees were rude but to me they didnt understand or really seem interested in my feelings or frustration thats why Im writing this review to voice my opinion about this experience at this particular Big Lots in Chester I have never written a review before that was negative but I didnt leave their with a good feeling about Big Lots especially since Ive been going to other Big Lots for years and have always been satisfied...

Ra
Review №22

One of the better Big Lot stores. Very clean, well-lit, and noticeably stocked store. Great!

Ed
Review №23

Always have what I need!

Ri
Review №24

Only place we buy our dogs treats and have gotten some furniture as well.

Sa
Review №25

Unbelievable that I love to shop at my local Big Lots the prices are great and reasonable. And the merchandise is unreal their season shop has some real good finds and its stuff u want see at other retailers. Love that and when you get it after the season at the great mark down price that brings joy to my purse. The staff at my local store they are friendly and helpful always. So stop in and shop.

Ja
Review №26

Store is small, other than that it is always clean and stocked. Employees are friendly and helpful

Ro
Review №27

Good customer service found what I was looking for within seconds fast checkout

La
Review №28

Nice clean store, nice selection of things.

Br
Review №29

My experience at this big lots was good. I went there looking for a specific item and they had it so I was happy with my visit

Li
Review №30

Wall art items at front of store not priced

De
Review №31

This is the nicest Big Lots in town. Staff is very friendly and store is always clean. This is a great place to go for furniture and other home goods.

Li
Review №32

Always something different so if you see it, grab it, or will be gone when you come back. Picked up a chair that was ordered and they helped me load into the SUV. Always like to go here to get Christmas gifts throughout the year.

Tr
Review №33

Store pretty EMPTY, Didnt get anything

Da
Review №34

The staff is so helpful and assertive. Whatever you need they will help you find it, they go above and beyond.

Du
Review №35

There are some Shelves bare throughout store. Ba humbug

Ro
Review №36

The people are so friendly and genuinely want to help if you have questions.

Tr
Review №37

Big thots always on point.

ja
Review №38

Best prices friendly workers!!

Li
Review №39

Dates and figs. Thats all I have to say.

Mi
Review №40

Employees are too eager to help let customer shop or ask for help dont bombard me from every angle

Co
Review №41

They revamped and rearranged the store and its gorgeous

Ma
Review №42

Good service here. Got headsets

JI
Review №43

Great Service, the store team members were so friendly and professional. It was such a nice experience shopping there with my son JB.They also have an in store financing which is really helpful and a wide selection of furniture..Steven, Joe, Ashley, Robert and Gabrielle were all a delight to interact with and are top flight Big Lots representatives. Thank you Robert for going the extra mile.

Er
Review №44

Hard working and respectful associates👍👍👍👍

Ar
Review №45

Clean and great deals

Ka
Review №46

Fast friendly service and assortment of items

Je
Review №47

Purchased some furniture and Derrick was AWESOME! Very patient and very helpful.

Tr
Review №48

You can always find something in big lots

Be
Review №49

Great place to pick up everyday needs. Lots of good sales. Friendly staff.

ja
Review №50

Slow, cashiers so slow, was stedy answering phone. Might be my last trip. Regulars were off.

Di
Review №51

Great place to shop

C
Review №52

This location has a great selection of anything and almost everything! I always love coming here!

Pe
Review №53

I love this place

De
Review №54

Good store with reasonable prices.

El
Review №55

You can always find something good at Big Lots

HE
Review №56

Nice staff, good finds. Love their outdoor garden section.

Ti
Review №57

Always a bargain to find. Love their 20% off days. Home and kitchen section is well stocked.

Lu
Review №58

I do not come here often, but probably should come more. They have a bit of everything with good prices but not as large as some other stores and not quite as much variety. Have to come around often to see if there is a good deal on the floor.

Be
Review №59

Great selection!

La
Review №60

It was ok

Re
Review №61

Employees are usually friendly and helpful.

Mi
Review №62

Very nice customer service

Jo
Review №63

Nice store. Very clean and friendly.

Pa
Review №64

Store not stocked, Very High Prices

tr
Review №65

Was very surprised. This store was clean and well organized. Looking forward to shopping here again.

Ro
Review №66

I love the employees great attitude very helpful, what I dont like is the disorganized stocking. Being a disabled Vietnam vet its impossible to go thrust the isles. Employees worth their weight in gold.

Lo
Review №67

Found what I needed.

Me
Review №68

Great place to go for bargains and prices on house items!!

Ra
Review №69

Clean, nice, new, well organized, good merchandise. One star docked because the cashier that particular night was hacking, coughing and sneezing with flu like symptoms yet handling peoples money and merchandise! 🤔😯

Gm
Review №70

One register open took 20 minutes to buy 2 items no customer service manager just walking around!

Ca
Review №71

Provided Firewatch or Security Services Plus We At Able Security Plus Inc. Shops Here. Pleasant.

Ce
Review №72

Actually kind of like big lots never know v what b youll find. Great for Christmas decorations

Wi
Review №73

The staff is friendly, but the prices are as high as standard retail stores. Their grocery selection is often the best reason to visit. They carry unusual items which can make for imaginative cuisine. Worth the visit.

Va
Review №74

The cashier that checked me out was great

Li
Review №75

They didnt have what I needed but its a very good store. If you cant find what you need at another store please check them out. Very good atmosphere.

So
Review №76

Who doesnt like Big Lots?!

Da
Review №77

Did a review before. For a different location. This store was a little different, and a little larger. Has good stuff

Yi
Review №78

Looks like they have some new staff members -- I especially love Jasmine the most! She spotted me struggling to find some coconut oil and stopped her duties to help me not only locate the item I needed, but also check me out since the line was long up front. I have never had a bad day of customer service here! I also purchased some mattresses from here during their $10 box spring event and have never slept better. The salesperson for that section even told me a cheaper alternative to getting the items home compared to using the delivery service they have available. As one user mentioned, be wary of pricing -- some items are no different than other retailers, but some are a smidgen (or more!) cheaper. I like it for dog bones, leashes, collars, health/beauty products, kitchen items (pots/pans/utensils), and pantry foods. Just a warning, if you have a puppy like mine (pitbull, 50+ pounds and growing), then do NOT be surprised the collars dont stand up to abuse. Theyre more suited for small dogs or simply holding their rabies/name/registration tags with no use towards walks. He nearly snapped his off after 4 months of use, so I had to give in for a collar from Petco. The leash I bought a year ago, however, is still kicking!

th
Review №79

I love their huge selection of housewares and seasonal items! The prices are awesome too! A great place to shop!

Ja
Review №80

Good customer service. They are very helpful. They have some nice things for your home at great prices.

A
Review №81

Employees are friendly, and they have some cute stuff. I didnt rate too high because its smaller, and therefore the selections is not as great.

Pa
Review №82

Very neat and attitude of employees was refreshingly cheerful.

Fr
Review №83

Crazy check out and rude manager

Ju
Review №84

I just love Big Lots, which offer so much at discount price. A great place to buy seasonings if you love to cook.

St
Review №85

This Big Lots is a little smaller than others I have visited but it is very well organized and clean. Aisles are labeled well making it easy to find things. Staff is friendly. Prices are very good.

Kr
Review №86

You can always find a deal here.

Je
Review №87

Extremely friendly helpful staff! Clean store, associates were always available to help throughout store, prices & sale price were easy to see no guessing prices!

Lo
Review №88

Great place to go and find things for the home at a reasonable price.

Ca
Review №89

Great prices

Ca
Review №90

Not the best of Big Lots definitely not the worse.

Pr
Review №91

Always good prices and very friendly employees,

Jo
Review №92

Was ok. Nothing to get excited about

Be
Review №93

I can always find great deals and odd decor pieces.

Di
Review №94

Id give it 5 stars if their prices were as competitive as they were 15 to 20 years ago. Still, there are pretty good deals to be found.

Re
Review №95

This Big Lots location is new and clean. Many area Big Lots are in older buildings, some with strange smells. Eeek! Not the Chester Big Lots! It was clean and well stocked.

Jo
Review №96

Some good deals. Decent stuff for sale. Helpful and friendly associates.

Ar
Review №97

I have no idea why Big Lots hasnt gone out of business yet.The place is dusty, musty, and messy. Things are strung all over the place and there seems to be no order to anything.Everything here is outdated and old and used and you feel like youre stepping into a slightly stepped up Thrift shop.I never find anything anything here and I highly recommend you dont waste your time trying.

Gl
Review №98

Freindly store manager good prices no positive feedback for the asstint manager..

Su
Review №99

Very clean, well stocked and organized..great place to shop

An
Review №100

Good selection. Quiet and easy to navigate. Clearance was well stocked as well.

Information
100 Photos
100 Comments
4.1 Rating
  • Address:2660 Weir Pl, Chester, VA 23831, United States
  • Site:https://local.biglots.com/va/chester/5293?utm_source=google&utm_medium=distrib&utm_campaign=google-distrib
  • Phone:+1 804-748-3062
Categories
  • Discount store
  • Furniture store
  • Grocery store
Working hours
  • Monday:8AM–10PM
  • Tuesday:8AM–10PM
  • Wednesday:8AM–10PM
  • Thursday:8AM–10PM
  • Friday:8AM–10PM
  • Saturday:9AM–10PM
  • Sunday:8AM–10PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Health & safety
  • Mask required:Yes
  • Safety dividers at checkout:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Planning
  • Quick visit:Yes
Payments
  • NFC mobile payments:Yes
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