Drew helped me look for a new bed. It was a great experience. No pressured sales. He just answered questions and explained the differences between the beds. Took me 3 different visits to finally settle on one and neither of the first 2 times was I ever pushed to make a purchase. Delivery was quick and simple with my new bed delivered the same day I requested. Would definitely purchase another bed from there.
Drew was extremely helpful in my mattress buying experience! I was undecided in my decision and he definitely was a wealth of knowledge that aided in a happy mattress experience. I would definitely be recommending friends to Drew! Thank you so much for your assistance!
My wife and I visited Mattress Direct and were pleasantly greeted by Brian. We asked to see differences in mattress sizes and Brian helped, walking us to a few different size mattresses laying next to one another. We said thank you and were on our way out. Brian said thank you for coming in.Before leaving we decided to lay down on a mattress to see how it felt. It was great. Before we knew it we purchased two mattresses at great prices that came with free pillows and mattress protectors. Never were we pressured to buy. Never did we feel uncomfortable.Brian was very helpful answering all our questions...and we had many. He even made a request for a different set of pillows work with the sale. This was an amazing experience and we would highly recommend Mattress Direct in Chesterfield to anyone looking for a new, high quality mattress.
Drew at Mattress Direct in Chesterfield was amazing! He was very knowledgeable about mattresses and help me and my lady pick the perfect mattress and adjustable base for us! When you go ask for Drew!
Stopped in to inquire about a new box spring. We were assisted by Brian and were so impressed we returned a few days later to not only get a box spring, but a mattress, and two pillows. Brian was knowledgeable, price conscientious, and did not pressure you in to anything. I would definitely recommend Brian and Mattress Direct in Chesterfield.
My wife and I were looking for a new mattress and decided to give this a try. We were greeted by a younger associate who was helpful but not very knowledgable (I believe she was new). After other customers left another associate came over to assist also. This is where experience went downhill. This associate was very confrontational with my wife and made comments such as, youve played in so many mattress youre probably just confused. They had some decent products but we did not buy nor will we return.
Was delivered a faulty motion bed frame and now they won’t answer my phone call. Will dispute the charges with my credit card company
Brian showed us the spectrum of options. We did not purchase that day but found the mattress we wanted. In doing our home work we found it slightly cheaper on line, but we were pleased when Brian matched the lower price. It was a no pressure pleasant buying experience.
We visited Mattress Direct six months ago to purchase two mattress sets. Upon our visit Brian greeted my husband and I and educated us on the different types of mattresses. We were able to choose two fantastic bed sets that fit within our budgetary needs and they were promptly delivered within three days.Today we returned to purchase a set for our son who is moving into his own place. Once again we received the same fantastic service from Brian and as we left our college-age son commented on how knowledgeable Brian was, how courteous he was about our budget, and how we got a great mattress at a great price.We will recommend Mattress Direct to all of our friends and family and will only be purchasing future beds from this store.
Brian was great to work with! Very helpful and not pushy in the slightest. Got a great mattress for a great price. Theyve earned our business for life.
Met Brian tonight. Very helpful and no pressure at all. The pillows were a surprise - very comfortable. There was a huge variety of beds and he really knew his stuff. Some beds have 36 months no Interest...Heavily considering a mattress and if we do it will be at this location.
We are very pleased with our Mattress Direct purchase. The store manager Brian is knowledgeable, patient, and very accommodating. So far were satisfied with our purchase and works but another bed from them.
Worked with Brian at this store. He was really easy to work with and answered all our questions while giving us space to try out different mattresses to see which one we liked best. Would definitely but from this store again in the future!
We stopped in just to look around. We loved the atmosphere in this store, no pressure. When we started asking questions, Brian knew so much about every matress there. We walked out with 2 new beds, sheets, pillows, matress pads. We were so happy with the service and selection. The crew that delivered were very nice and professional. They had everything set up fast! Overall a great experience. Also, they have good warranties on their products!
I was super impressed with this store. I got a Awesome mattress and it was so reasonable. They really knew their stuff and asked a lot of questions to find the perfect bed for me and my wife. Thanks Pat.....I will tell all my friends about Mattress Direct
We have been very happy with the service and knowledge of the staff at Mattress Direct in Chesterfield. Our first experience there was several years ago when we were looking for a mattress for a guest bedroom. We later found out that the person we were working with was Pat, the owner. We have been back numerous times and were back again today to purchase our 6th mattress from them. Brian, the manager at Chesterfield, is always helpful and we do not feel like we are pressured into purchasing anything. He takes the time to listen to what we are looking for in a mattress and points us in the right direction without trying to oversell us. We have recommended them to several friends and family members.
Have worked with Brian and his team several times. Conscientious and professional. We keep coming back.
I had a great experience buying two mattresses here. Justin Bruce was pleasant, helpful, and got me a great deal.
I wasnt very happy with my purchase and then they messed up and couldnt deliver the mattress due to a mislabeled box. Which caused me to miss a day of work and they didnt offer to compensate me.
Great experience, quick and easy
Well, it is a very beautiful place to work and I liked being with a beautiful landscape 😊👍🏻🇺🇸