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Extra Space Storage
10800 Central Ave, Chicago Ridge, IL 60415, United States
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Extra Space Storage
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Zu
Review №1

Came in not sure if I wanted to rent out a space because of security purposes. After talking with Jazmine, I was convinced. She was excellent and has a very positive attitude.

Ko
Review №2

I have experienced a top notch service at this facility and all due respect to Carla. She was a great help with rental of parking space and she have helped me to get an info about monthly payments. Definitely, will be using their service again. 👍👍👍

Ta
Review №3

I called Carla at the facility looking for an extra large storage space. She didnt have any available 10x30 units, however not only was she extra pleasant, she took the time to check other locations for me! I wasnt able to get what I needed, but appreciate the extra effort she made. I recommend this place to other customers!

Ki
Review №4

This is the second time I am using a storage facility and working with Carla at this facility was a wonderful experience! She was pleasant and showed around me the whole facility! I would absolutely recommend this place.

Fu
Review №5

Good people and great place. Very helpful when trying to get us the services we needed.

Sa
Review №6

Carla was amazing. She had a great attitude. She did a great job going over everything with me and touring the facility.

Pa
Review №7

Carla is absolutely AMAZING! She is extremely polite and professional. She not only personally walked me to my storage locker. She assisted me in moving a few boxes. This was service that was totally unexpected and mostly appreciated. I am definitely recommending this particular storage facility to everyone I know.

Vi
Review №8

Thank you Miss Carla! You turned my day around! Your knowledge, positive attitude, people skills, kindness and passion to help others…is exceptional. The world needs more Miss Carla’s! I couldn’t be happier with the experience I’ve encountered with Extra Space Storage and Miss Carla. I have utilized a storage facility for the past 15 years and this facility is the best - by far!

De
Review №9

Ive used this location for over a year now, and needless to say, Carla is my fav person at this site, she goes above an beyond to assure my needs are met and even sends me a courtesy reminder when my unit is coming due, now that I live out of state!! Thanks for all you guys do!! ✌🏾

Ma
Review №10

My experience here with Carla was absolutely amazing! I can’t thank her enough for all of her help and assistance from start to finish!

Ad
Review №11

Carla went above and beyond answering all my questions for my first rental unit. Thanks to Carla me and my husband were able to rent a unit that fits our storage needs.Excelente customer service!

Ka
Review №12

I have found Clara to be very friendly and helpful! She answered all of the questions I had about storage of my car and pricing as well as info about picking up my car Would definitely recommend them to others!

DA
Review №13

First at all, thank you guys for 3 years of your services, is excellent, and this time Ms Jasmin B was awesome her attention and service was amazing, thank you for having such professional and caring people in service to the public .. really thank you all .. Karla is always the best.. thanks..

Ap
Review №14

I had a great experience with Carla. She was very knowledgeable helpful and kind. The units and facility are immaculate and way better than any other storage facility I have been to.

Kr
Review №15

Carla was a great help during our move. She made sure to go every detail, that’s why it was a really smooth transaction. We are glad to find this storage area. Thank you for the accommodating staffs. ☺️

Al
Review №16

Carla is the best. She took her time to explain how the storage worked and even helped me set up my lock! Thank you for everything

Be
Review №17

We needed a storage unit for my mom and wanted one close to home that was easily accessible for her and climate controlled. We have found exactly what we were looking for here! I also want to point out how amazing Carla has been through this entire process. She’s kind, knowledgeable, and walked us through everything.

Jo
Review №18

Carla was very helpful in making sure that we understood everything about our storage unit in how to get access in and out of the building

Ch
Review №19

Carla is wonderful! She made the process easy and pleasant.

Be
Review №20

Excellent Customer Service and amazing deals. Carla was so patient with me! She followed up when I was available, was very informative, and detailed in her explanation. I highly recommend this location.

Ma
Review №21

Forgot her name but they lady working on June 16 at 3 pm was very nice and helpful.

Sh
Review №22

Miss Carla Gray is very accommodating and pleasant in helping me go through with the whole process as a first-time customer..Excellent customer service.The place is very clean,organized and well-maintained.I highly recommend it.

Gl
Review №23

I was in need of a storage unit and spoke with an extra storage space employee named Carla. Carla went above and beyond, and was extremely helpful and knowledgable about everything I needed to know. At the end of it all, I was very satisfied, and happy I decided on extra space storage for my storage needs. Thank you Carla👍😊

Jo
Review №24

Ms. Gray was very welcoming and kind upon arrival and during our visit to Extra Space Storage. The facility is well maintained and inviting. I will be recommending this location to family and friends.

Al
Review №25

I’m a rookie storage occupant Carla coached me through the process from the second I called,gave me a guided tour through the building, helped me find a cart, and set up my lock all with a smile! Glad I picked this place.

Go
Review №26

For the first time I’m actually looking forward to write a review.Carla was: professional, polite, knowledgeable, extremely pleasant to talk to, and just made my day:)

Ke
Review №27

Steve is wonderful! The facilities are clean and inviting! Not wild about having to store my stuff, but they sure do it right!!! Easy access, lots of full video surveillance! Couldn’t be happier! Steve is very personable and really went out of his way to make me comfortable!!! Well done! Happy customer

Sa
Review №28

Today we visited with Mrs Carla Gray and she was very patient and informative. I would definitely recommend coming to see her when looking for a storage unit as they do the best they can for their customers and have very reasonable pricing. The unit we picked out was a 10 by 5 for only 75 dollars a month. She was very funny and sweet! Thank you so much Carla!

Jo
Review №29

Steve and Delia were a joy to work with very understandable, a tentative, courteous and simple to understand ... Exceptional in making my experience less complex Thank you

Je
Review №30

The lady was very helpful and very kind and very explanatory on everything fabulous service

ch
Review №31

The girls were very helpful and great at explaining everything.

Ma
Review №32

Super friendly, courteous and personable staff. Delia was very pleasant to work with...took her time and showed me everything I asked to see. Very clean facility also with elevators for 2nd floor access and flat carts to load your stuff up. I would definitely recommend this storage facility if your are looking for a place to put somethings away for a while. Glad I checked this site out.*edit review* although I still agree with my original review of Extra Space Storage...I am now having to find a new storage facility as they have increased their prices and now my same storage unit has MORE than DOUBLED in price. I guess I would change my review and say I withdraw recommend it only for short term storage... as the longer you are a customer... they will increase your rent. Maybe thats how all these storage places operate? Im not sure. But to me its not worth to continue paying these prices to store things.

Di
Review №33

Great place, great rates, great and dedicated costumer service, specially Ms Carol, she will explain you everything you need to know about renting a storage, the best place to your storage needs.

Je
Review №34

I use the Chicago Ridge location and spoke with Carla. She was extremely helpful in showing us the space and explaining all the directions and expectations. Great customer service and clean space.

Li
Review №35

Carla the store manager was phenomenal very personable and professional hope to see her again.

Ce
Review №36

The customer service and store manager attendant Carla was great. She was able to help me with all my questions and answers and definetly made me comfortable in making my decision

Em
Review №37

Carla was so great! She was super helpful and answered all my questions right away.

Ka
Review №38

Renting a storage unit and moving in was such an easy process. The rental was all done over the phone. We came and got a tour of the facility and how to enter and exit. We were taking to our storage unit and then able to move in right away.

Sa
Review №39

Carla was extremely Helpful and friendly.

Da
Review №40

Great place to store household items and reasonable prices.

Su
Review №41

Carla was a very nice manager. She went the extra mile to help out with a lock situation. Would definitely recommend to get a unit here with this kind of customer service

Br
Review №42

Have such a delightful staff, thank you again Steve and Carol for calling to make sure my unit was secured properly! Always great communication and full of lively energy! Have no doubt but to recommend anyone looking for an honest storage company!

Mi
Review №43

I was surprised at how easy it was to reserve my storage space. I received a call right away from Delia and she was so friendly. When I went in I was happy to find out it is a family business, everything went so smoothly. I would highly recommend them to anyone and their prices are competitive. The BIG plus is the units are all indoors. Perfect place to store your things!!

Te
Review №44

Carla was outstanding!!!!! Her customer service was incredible and she helped address my storage needs. I highly recommend this storage location. Thanks again Carla for your help.

Ra
Review №45

Thank you Carla you are the best ❤️It was nice meeting u today and thank you so much for the Great customer service 👍🏽

Th
Review №46

Carla is very helpful and made sure everything was taken care of and a joy to work with!

Wi
Review №47

Hi I am a New Rentee at Extra Space Storage, located at 10800 Central Ave. in Chicago Ridge, IL. I was assisted by the Assistant Store Manager: Steve B. He was very helpful, nice, professional & patient! Great Customer Service! The facility is organized & clean. I am very happy customer and will recommend this faculty to anyone!

ve
Review №48

So far so good. Perfect space for what I need. Internet price $20 month. Can’t beat it. Easy access nice customer service from guy helping me.

S
Review №49

Steve & Delia are awesome always greeted with a smile, very friendly and informative. Had a great experience with them while trying to look for a storage facility. there professionalism helped me determine that this was the best place compared to other facilities. I highly recommend them.very clean and tidy.Steve and Delia Deserve a raise, by far the best staff i have experienced. Thanks again guys.

Az
Review №50

Upon coming into the store, we were both a little apprehensive about leaving the truck in a storage space. Well, we must say that both Delia & Steve made us feel assured that everything was ok. They both were very professional & informative about protocol & procedures. That in itself was a major plus for us!!

Th
Review №51

Carla was professional, helpful and made things go really smoothly. I recommend Extra Space. The facility itself is very clean and easy to get around.

An
Review №52

The process was quick and easy! Carla has been an extraordinary help!!! She has helped me make my life so much easier and she is always willing to help her customers. She takes the time to learn the things that are important to the customers and she cares. Thank you so much! =)

Dr
Review №53

Clean indoor storage facility, Helpful staff, and plenty of storage sizes to choose from.

As
Review №54

Just signed up with the Oaklawn Extra Space storage. Denise and Steve were both A-M-A-Z-I-N-G!! Excellent customer service! It’s not often you find people enthusiastic and passionate about what they do. Moving already sucks, but they made the service experience enjoyable! Great place for storage! Highly recommended!

Ch
Review №55

Carla was very helpful, knowledgeable and patient!

Ai
Review №56

I found the best storage unit with a swing out door versus the garage door opening. Steve was very nice and helpful and made sure everything was setup properly before I left. Best customer service I’ve had in the last few months.. Thanks sooo much!!

Ol
Review №57

This storage center is super accessible & accommodating! I was looking for a small space to store some things from college & the storage center had so many options to choose from. So many storage units & you would never know it from the outside. Staff is very friendly & accommodating to my needs; I definitely recommend this storage space!

Si
Review №58

Carla was Great! I was pressed for time .. she was helpful, patient, and very professional. The facility it self is very clean and has everything you need tk make your move effortless!

Is
Review №59

Great experience!!! The place is huge and very clean!!!!! Steve, the asst. manager, man o man he is a excellent salesman. No pushy, very patient, knowledgeable and thorough. His personality and customer service sold us. This guy should be president lol

Ka
Review №60

Ms.D is the bomb dot com!!! She’s very helpful and understanding!! I love her! Even tho this my second time coming in to get helped with her again i would recommend any and everyone to come in and rent here! What a blessing to have people like her

Ke
Review №61

Extra space was a pleasure. I rented space with a agent by the name Steve.. What a delight!! He was nice and very informative when showing the place and filling out the documents..Excellent place for storage and great customer service!!

CH
Review №62

Steve is super helpful. Very informative and friendly. Answered all our questions. Reasonable rates and insurance offered. Thanks!

Ma
Review №63

Very clean and neat, and their building is climate controlled. They have a variety of unit spaces which can accommodate any of your storage needs. I really liked their customer service. They explain everything in detail to you and answer all your questions and concerns. I highly recommend them.

Ag
Review №64

Carla is the nicest person and so friendly and helpful as this was our 1st ever renting storage and she explained everything to me.. I would recommend anyone needing storage to see Carla..

Ch
Review №65

Wonderful experience! They were so helpful and nice, explained in detail and actually stayed late to take care of me in full! They didn’t rush me, and were amazingly patient. Would highly recommend as prices were great in addition to the other perks!

Am
Review №66

Had a great experience with Steven. He was very thorough and detailed and helpful with the whole process. He even gave us a free lock!

St
Review №67

I would like to thank Delia for taking time to hear my needs. She worked very hard to find the appropriate space. She provided professional, efficient service with a smile. Lastly, I must say this location is absolutely perfect and clean. Happy about my location choice.

Su
Review №68

Nice clean facility, fair price, and excellent customer service. Steve was knowledgeable, efficient and very helpful and went the extra mile to make the move in process easier. Dehlia was a big help, too. Would definitely recommend Extra Space Storage thanks to them!

Br
Review №69

Great experience! Steve has always been a big help. The facility is great.

Al
Review №70

Great and friendly staff! Facility is clean and secure! Highly recommend.

Vi
Review №71

I have had the BEST EXPERIENCE with Steve, he took care of us and details of what and to access the site. Very thorough and smart and I am very satisfied, best storage space ever, I highly recommend this place, ask for Steve!!

Li
Review №72

I have been storing my RV here for a few years now. The staff has always been kind and friendly, always willing to go above and beyond. The gates and keypad really make it feel secure while still being easily accessible. Very clean. Overall, you can’t go wrong storing here!

H.
Review №73

Been here since October 2018 and had nothing but a good experience. People were great the place is very clean and the hours of accessibility were excellent for me. Prices were great. Id highly recommend and would use again if I needed to.

No
Review №74

Quick and painless process. Great price too, looked up online prices to make sure i got the best deal. Very detailed and informative, would reccomend. Delia was a great help.

Ma
Review №75

This facility is always so clean and the staff is helpful and friendly. I would highly recommend this place if you are looking for a clean and safe storage facility.

Ry
Review №76

Steve and Delia provided excellent customer service throughout our short term stay at Extra Space. The space was great for our needs, cheap, and easy to access. They have a great location, easy to access garage bays, and large elevator large enough for a big 7ft couch. Lots of flat bed dollys make it easy to move in and out. Highly recommend the space and theres a great local customer service team to support you along the way. Only qualm is the lock I had didnt fit the door, even though it was stated it would so I had to purchase one of their overpriced locks on site. The cheap rate for a 10x10 I paid plus one month free eased that initial pain point.Cheapest storage in town when I did my pricing out. Would definitely use again in the future if needed.

ro
Review №77

Steve was very helpful. This was my first time renting a storage so I really didn’t know what I was really looking for. But Steve was patient with me. Until I found the right unit for my things.Thanks Steve!

to
Review №78

Friendly staff, clean place staff made sure I was able to gain access with my pin to make sure their was not an issue. HIGHLY RECOMMEND

Lo
Review №79

A south side gem with great service, good facilities and friendly service!

Va
Review №80

This space looks small from the outside but is very large on the inside. Customer Service was top notch. Ask Steve. He is absolutely amazing!

Lu
Review №81

Best Kept Secret!Clean, safe and informative. Cant be beat! Great customer service. Across from Shirey Cadillac. Very Affordable in comparison with others.

Mi
Review №82

I had a wonderful experience from beginning to the end, staff was always professional and willing to help with any concerns etc. If your looking for a safe and secure storage facility. I highly recommend them there prices is affordable. The facility is clean and office staff is friendly.

Eb
Review №83

I really had a smooth move in and a great experience from the time I booked. They made sure to call me, they worked with me coming from out of state, and I was able to smoothly move in. Delia was very helpful with showing me units to make sure I had the correct size and she even made sure I got a unit that was easy to get to and had everything ready for me when I got there on Saturday after my drive. She was helpful with making sure my family helping me move my stuff could get to where I was and she checked to make sure everything was good for me. Steve was very considerate and helpful. He called to make sure I had everything set the week of my move in. He made sure everything was ready for me to go On move in day and he made sure we knew about the water and were okay with everything as we moved in. I definitely recommend this for your storage needs.

D
Review №84

This is my third storage unit there. I spoke to Steve and he was great, he took the extra time necessary to get me the best deal and location I wanted. Very thorough with everything. So far Ive been very pleased with service and ease of access to my stuff.

ca
Review №85

Location manager was really friendly and thorough in showing us around. May hate having to pay for storage but this is the place to do it. Very recommended

E.
Review №86

Easy storage rental process, reasonably priced, very courteous staff!

li
Review №87

This place is great. Very affordable, easy access to your unit. Clean and secure. The staff here from day one have been absolutely the kindest most friendly people I have ever dealt with. I highly recommend them.

An
Review №88

Extremely clean and well ran facility. The front office staff goes above and beyond to help in any way they can. They have made my experience nothing but amazing as I utilize the facility inbetween moves. Delia is just amazing and is so helpful!!! I highly recommend this facility.

Co
Review №89

Love the service. Love the people. I have had nothing but great experiences here. And the pricing is very reasonable. Just been serviced by Delia W. Great people person. Come on people, come store your stuff!

N
Review №90

Delia and Steve are very friendly, professional, patient, and kind. They helped us find great units to store our items during the process of our move. I looked at other storage places and the prices/deals here are much better than anywhere I found. I would definitely recommend going here to store your items!

ma
Review №91

Steve explained the details and advantages over public storage I chose extra space on the spot. Great attitude, great guy!

Mo
Review №92

Very clean and well managed location. Steve and Delia were very nice and helpful throughout the process. I would highly recommend this location to anyone as i believe they will happily be able to assist and accommodate your needs as they need mine.

Ai
Review №93

Very helpful, Steve walks you through the process of obtaining a unit step by step and shows you where your unit is and answers any question you may have

Pa
Review №94

8 months ago my escrow fell through and I had no where to go during the winter. Extra space storage provided me with exactly what I needed. They were knowledgeable, courteous, and kind at a time we were in need. I highly recommend extra space storage.

li
Review №95

Carol is very nice person!

Br
Review №96

Excellent service. Delia & Steve were very helpful with us and explaining everything to us. They showed us around the place, how we can get in and out. This place was the most cheapest within a 15 mile radius. I definitely recommend coming here.

Al
Review №97

Carla Gray answered all my questions and was very helpful.

Ma
Review №98

Steve was very patience, professional and attentive to my needs. Very happy with his customer service.

Te
Review №99

Steve was super friendly and helpful. I was able to find the perfect unit for my needs.

Wi
Review №100

Wonderful experience with Extra Space and particularly Carla who was great and super helpful!

Information
53 Photos
100 Comments
5 Rating
  • Address:10800 Central Ave, Chicago Ridge, IL 60415, United States
  • Site:https://extraspace.com/storage/facilities/us/illinois/chicago_ridge/1000001350/?cid=org%3A%3Amaps&utm_source=google&utm_medium=organic&utm_campaign=org%3A%3Amaps&y_source=1_MTI1MDk2OTMtNzE1LWxvY2F0aW9uLmdvb2dsZV93ZWJzaXRlX292ZXJyaWRl
  • Phone:+1 708-576-8825
Categories
  • Self-storage facility
  • Boat storage facility
  • Moving and storage service
  • Moving supply store
  • Records storage facility
  • RV storage facility
  • Storage facility
Working hours
  • Monday:Closed
  • Tuesday:9:30AM–6PM
  • Wednesday:9:30AM–6PM
  • Thursday:9:30AM–6PM
  • Friday:9:30AM–1:30PM
  • Saturday:Closed
  • Sunday:9AM–5:30PM
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