I called this company on July 9 to fix the temperature on my fridge. They came to change computer board and thermometer with a guaranteed three week warranty. Within three weeks (was not home due to travel), I realized that the ice maker was not fixed during the repair, meaning the handyman did not finish the job completely. I called the company again and they refused to come back unless I paid them again even though I had the warranty. They specifically said, If you dont pay us, then that means we have to pay the tech guy ourselves. It was extremely frustrating to go through this and I will not be paying for their service anymore.

Laura and Carl were fantastic help, they also had the part for my washer in stock, I had a hard time getting this part the same day I needed it,this store carried all my parts in stock. I was very satisfied with their service.

Phenomenal!These people know their stuff!Very knowledgeable help me out greatly and can get you the most arcane parts!Totally recommend!

The best customer service and reasonably priced. Spoke with Carl on the phone about a new light for my refrigerator. He found it in stock, told me about different options, and shipped it out. Extremely fast and just genuinely nice people to work with. If I need a full repair in the future I will be calling them for sure! Thank you so much!

This place is the best Been going here for years Carl and his father has helped me many times they always go above and beyond now continue to go there gladly I very highly highly recommend this business The latest thing that they went above and beyond with was a 40 year old Maytag dryer which now works perfectly thanks to Carol thank you guys are the best Rudy

Highly RECOMMEND this business family owned and runWILL NOT RIP YOU OFFbest business in the city

So, I did *not* get a repair part from these guys. The reason I didnt is because he did not have the part. He checked his distributors. None of them had the part. He CALLED GE DIRECTLY to ask about the availability and called me back. He recommended a different brand of dishwasher due to his experience with parts availability and quality. 5 stars, will definitely be buying any future parts from here.

Parts- Knowledgeable, reasonable pricing, great service, and plenty of street parking!Service- repair scheduling can be inconsistent and require rescheduling.

Always helpful. Very knowledgeable about all appliance parts you need

Great prices, easy people to deal with, stand behind their products, been buying appliances there for years.

The absolute best customer service I have received in a long time from any establishment, for FREE!! I will gladly refer and use their services again!!

They know how to find the discontined Thermador stove and oven knobs now being custom made new and sold with guarantee on Ebay! Very Informed! Saved a great old oven!

Family owned and operated. Wonderful customer service. Quality parts and service. I would give 6 stars if I could. Thank you Home Appliance. Just. Wow. So impressed.

Excellent service

Got the part i needed to fix my fridge, very good customer service !

I purchased a new Frigidaire refrigerator in July 2013. The delivery person may have installed it improperly, but Frigidaire instructed me to go through the warranty service center. There are only two in Chicago, this one, Home Appliance, and A Appliance Source. I called Home Appliance.My first call: Gentleman asks me to describe problem, based on my description he stated it sounded like a gasket problem. He told me he could have a technician out the next week and that he would order a gasket so the technician would have it, which would eliminate another trip.Technician arrives with no gasket. States no one told him about bringing a gasket. He looks over the refrigerator and states he believes the problem is the hinge, not the gasket. States he will have one ordered and that someone would call me when it arrives to arrange an appointment to install it.I went out of town for three weeks. When I arrived home there was no message from Home Appliance. So, I called them to find out if hinge had come in yet.My second call: Gentleman looks up my claim. States there are no notes about ordering a hinge. Tells me that the Technical department at Frigidaire has recommended that a heat gun be applied to the gasket to solve the problem. Gentleman states that he recommends against this solution and that I should just deal with the door as is. I expressed my displeasure with the lack of communication and the different stories Im getting, as well as the fact that I am not being offered a reasonable solution. The gentleman gets upset with me for being upset and tells me hed rather not have my business.When I called Frigidaire to complain about the service, I discovered that Home Appliance has the lowest rating in customer satisfaction of all their approved service centers. Frigidaire gave me another service center to use. Heres hoping Home Appliance will be taken off the list soon and others wont have to deal with them.Update: When I went to post my review on Angies List, I received this interesting, yet not surprising message:NOTICE: Unwilling Participant Date Added: 8/26/2009This provider has asked to be removed from Angie’s List. While we do not honor requests to remove a provider from the List, we do withhold unwilling participants from Category and Keyword requests.

They are always very courteous and helpful. They always make sure it is the right part that you need. Prices could be better. But I understand the finances of being a neighborhood business. InSoxicated

If you were asked which appliances part store is the leading part centerI would have to say Home Appliances.Their Staff is professional and meticulous. They are extremely knowledgeable and friendly.Home Appliances have been servicing us for many years they have turned to theircustomers paying attention to the problems and needs of cunsumers.Theyare a perfect example of a business owner who cares for his customers.

Called, ordered parts, picked up parts. Knowledgeable staff.

Dropped Air conditioner off wed and told that I would be contacted Monday will keep updating my experience 5 star so far. Heard from Home today thursday 24 hour check and estimate for repair. Gave go ahead to repair. 5 star so far.

Repaired my rug cleaner and was pleased.. Did a great job. Called me several times to report on the status and was very friendly.

This place has the best help.there service is the best.they are soo helpful & they gave me tips on what to look for to help me find out what the problem is on what ever I work on..I have not yet left there without them having a part..I always recommend this place to anybody whom ask bout where to go...THE BEST CUSTOMER CARE

Great service & have used them numerous times they have never disappointed!!

This is the worst company ever they suppose to come to fix my refrigerator and never show up I miss a day of work couldnt do anything or go anywhere because I was waiting for them cero star for them terrible service over the fone too

They always there for you no matter what or who

Great place for appliance parts,very knowledgeable and experienced

Wide selection great customer service!!!