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Buena Vista Optical
6455 S Kedzie Ave, Chicago, IL 60629, United States
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Buena Vista Optical
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Va
Review β„–1

I’m very happy with the service at buena vista, they all very profesional. My prescription and experience from day one was beyond my expectations. I want to thank Brenda for her patience and professionalism on helping me find the right eyeglasses πŸ‘“ for me back in April. I get many compliments still. Thank you and all the staff for always being very kind to me. I Highly recommend this optical.

Ca
Review β„–2

Great service and very pleasant welcoming atmosphere! Leslie assured that we had a wonderful experience shopping for my sons glasses! Thankyou BV Optical

En
Review β„–3

Jazz is absolutely amazing at her job. So welcoming and sweet, she makes you feel safe at the clinic. The clinic itself is always, and I mean always, spectacular. The staff, from the front desk, to the doctors themselves never fail to make me nervous or confused or afraid. They tell me exactly where to go and what I need to do so I dont feel confused or worried on whats happening next. I never leave the area with any questions.

Al
Review β„–4

Saul was excellent. Good clinical tech. Great people skills. Brenda did an outstanding job helping me choose my frames. She was very knowledgeable. Shout out to her dad he got A1 taste in glasses.

Gi
Review β„–5

I went to Buena Vista and they are not your normal optical. Their customer service is great and they have a great selection of glasses. The doctor explained everything really well and I was able to get my glasses for gaming.

1o
Review β„–6

This was my first time getting an eye exam. Everything is going well and I really like it. Gabby was helping me and she’s very nice and I just overall liked my visit here!!! :D

Ja
Review β„–7

I had a really good experience! The person helping me jazz was really helpful and really nice she explained everything very well. I recommend this place!

De
Review β„–8

I have been coming here for many years and have had great experiences. Dyana helped me pick a beautiful pair of glasses and sunglasses that I love!

Ma
Review β„–9

I have been coming to Buena Vista for like 3 years. I love the service and plus they have the best quality glasses. The staff that works there are all welcoming and very helpful. They help you and make you feel comfortable. I take my kids here as well they have many options and variety of glasses for the kids as well.

Ja
Review β„–10

Service was excellent employee Saul was very helpful and polite!!

Ja
Review β„–11

This was my first time coming to Buena Vista and the experience was amazing. They were helpful and very nice to me and my mom when we went. We will for sure continue to come here. The specialist Jazz was awesome and very kind to me.

Fe
Review β„–12

I had a great experiece at buena vista optical. jazz took care of me. she was very professional and explained everything in detail. love their service!!

ms
Review β„–13

The staff is very welcoming and kind, and the establishment is very clean and organized. I greatly appreciate it with all thats going on. Gabby had amazing customer service, she took care if me, was super friendly, as well as a great conversationalist. I would definitely come back.

Je
Review β„–14

The Employees At This Place Are Very Nice! The Front Desk Ladies Are Helpful & Also Saul Was Very Helpful!

Ru
Review β„–15

I love coming to Buena Vista Optical. Jazz is super helpful and informative. They always are so patient to answer all my questions.

Al
Review β„–16

This place has amazing service, and the staff there is extremely caring and will explain every question you may have. i recommend coming here! they will do as much as possible to help you, and its a very clean place! great service.

Ni
Review β„–17

Today was my first visit to this location & honestly have never been so excited about picking out new glasses. The entire staff was extremely nice and welcoming. Brenda was also extremely helpful with picking out my frames and extremely honest when she provided her opinion. I will most definitely make sure to recommend this location to people. Thank you for a great visit!

Ka
Review β„–18

I had my appointment today, and it was great! They have great costumer service, and everyone is super nice here.

Su
Review β„–19

Have been a patient here for years and always enjoy returning to upgrade my glasses. Very welcoming and a facility full of joy by staff members. The staff always treats every patient with care and respect, adapting to what best fits your needs. Today on my visit, I had a wonderful encounter with Jazz. She was very sweet and friendly, whom also provided answers to my curiosity as to why they use the tests that they do.

Ke
Review β„–20

I always have a awesome experience. My last appointment had to be canceled cause I was so emotional due a male sibling was physical with a female siblings. The staff here took very good care of let me sat as long as I needed to sit, to get my thoughts together. I had so much on hand service even thou it had nothing to do with the service I came to receive. I really appreciate the time they took out to make sure I was okay and the rescheduled my appointment and I love them for that this is such a kind, friendly place you can go wrong coming here to get your exam.They are stuck with me forever!. I definitely felt like part of they family!

Im
Review β„–21

Had the best experience. Nice and smooth. Can’t wait for the new glasses.

Mi
Review β„–22

The staff is very friendly, polite and they do their best to help you pick out a pair of glasses that fit you.

Yv
Review β„–23

Very friendly staff. First time here and everyone is nice. Gabby too good care of me. I would recommend coming. I will be coming back again.

Lu
Review β„–24

Saul was very professional and friendly. I would recommend Buena Vista to my family & friends. Have variety in glasses brands then Vision Works. The atmosphere is friendly & super clean.

Na
Review β„–25

Very satisfied how they very kind and communicative with my son and I especially jazz she was very nice love how she explained everything to me will come back soon love this place.

De
Review β„–26

I’ve been coming here for years I absolutely love it! They definitely make my eye doctor experiences feel comfortable and safe especially during these covid times! The specialist Jazz helped me out my last visit and was very extremely kind! If I could rate 1000+ stars I would!

Na
Review β„–27

This place was very welcoming. I loved the staff and service. Quick and easy. Jazz was the name of the employee that preformed my eye exam and she was very professional and nice. Definitely would recommend πŸ‘πŸΌ

mo
Review β„–28

Today was my first time here and from the moment I walked in the door the service was excellent. The receptionist, medical assistant, and doctor as well as all the other the staff where very professional, helpful and friendly. Gaby is awesome, she helped me find the perfect glasses. I will definitely refer my family and friends here.

Es
Review β„–29

Great Customer service! Gaby is very nice & very explanatory with everything. Fast & Efficient service everytime I have an appointment. Highly recommend coming here. Variety of frames as well. If i could give more than 5 stars I would!

It
Review β„–30

Jazz was a great help! And super nice! I love this place they have a amazing selection of glasses. For everyday wear to super cute designer glasses

So
Review β„–31

We’ve been coming here with my kids for years love it clean and nice place and perfect costumer service everyone is so nice and Jazz she’s a wonderful person well everyone is in Buena Vista πŸ€— thank you BUENA VISTA especially for keeping us stylish with fashionable glasses

Sa
Review β„–32

Had my eye exam here and coming in front desk greeted with a smile (over a mask). Jazz, the doctors assistant did my preliminary exams and it was just a breeze. She is very nice and with great personality. Thank you

Ta
Review β„–33

It is very clean & everyone is very respectful. Jazz was very nice & help. This would be a #1 choice for a eye glass place.

ar
Review β„–34

Saul and Cristal took care of my 7year old son. Very clean and profesional. Made him feel at ease. Great experience.

ro
Review β„–35

SaΓΊl was pretty attentive and helped my brother out. Pretty nice

Ju
Review β„–36

While having my appointment, all the employees were really respectful to me and my mom. They treat you with kindness and respect. Gabby, one of the employees here at Buena Vista Optical, she is a really good worker. Treat their visitors with kindness and respect. I really recommend Buena Vista Optical.

Br
Review β„–37

Jazz was a very good worker! Very kind and helpful!From the moment I walked in the door the service was great!! Highly recommend others to come!!!

Sh
Review β„–38

I had a very good experience. There was very little waiting. The eye technician, Gabby was very professional and pleasant while explaining the details of the eye exam. I highly recommend this place.

Le
Review β„–39

I’ve been coming here for several years & I’ve always been treated great! Everyone is so nice and patient. Gaby did my preliminary exams and it was just a breeze. She is very nice and made me feel very comfortable.

Ja
Review β„–40

My experience was amazing... They do the proper COVID procedures... I felt safe while getting my eye exam... Jazz took care of me, and she was absolutely amazing; great personality, and great customer service.

Wa
Review β„–41

Very professional, was examined before my appointment time. Showed concern for patient safety with coronavirus spread precautions

Jo
Review β„–42

Service and exams where great, outstanding! It was the price of the glasses that was too high, thats why the 3 star

Be
Review β„–43

I took my two daughters and the service was excellent! Brenda Figueroa did an amazing job helping us and was super friendly with my daughters. She helped them pick her glasses that they love wearing. I highly recommend this place!

iG
Review β„–44

My family and I have been coming to Buena Vista Optical since 2013, and every single time weve been treated with nothing but fast and friendly service. Consistency is something that I look for and Buena Vista excels in just that! Many friendly faces! I was fortunate enough to have Gaby help me with my eye exams today, very nice and informative. Always a pleasure and well be coming here for more years to come.

Ca
Review β„–45

I love this place. They’re always upgrading. They’re so informative and you can tell that they actually care about their patients. Shout out Jess!

Je
Review β„–46

First time here and by far I love it here. Highly recommend it. Crystal was super nice and sweet with me and my daughter she helped us so much.

an
Review β„–47

Been coming here for years and always great service. Gabby and her trainee have been respectful and helpful with my visit! Always respectful and always so polite β™‘

jo
Review β„–48

It is as my first time here and I live the service and the staff there are great. The nurse Gaby is was very friendly and love the way she explane everything. Highly recommend

It
Review β„–49

I’m a new patient at Buena vista I honestly like it. They are nice and respectfully. The place is professional and their employees are really helpful. My first day Gabby attended me had a great experience with them.

El
Review β„–50

Great doctors and customer service! Jazz is amazing she is so nice and patient I would recommend anyone looking for a eye doctor to check them out!

Ir
Review β„–51

Every time I come to visit the staff they are always very friendly and helpful. I like how they make sure all customers wash their hands during this time to keep a safe and clean environment. I would highly recommend. They have a unique selection of glasses as well!!

cl
Review β„–52

I have been coming to Buena Vista Optical for about 10 years now. They always have a wide variety of frames and the best service! Diana was extremely patient even as I chose 15 different frames. She was able to help me narrow it down to my favorite two pairs . They make picking a new pair of glasses a really pleasant experience!

Jo
Review β„–53

Jazz took care pf me today and my experience was great it was nice and quick. There were no waiting problems and they are all very nice.

Jo
Review β„–54

Very welcoming and they explain every detail and answer any questions you have. Was able to find a good pair of contacts and a wonderful frame. Would recommend. The staff is 10/10, amazing conversations. They also accommodated everything and is very Covid-19 safe!

Ro
Review β„–55

Had such a great experience here. The person who helped me was so patient and very knowledgeable, answered all my questions . Will definitely be recommending this place to family and friends! Thanks Gaby!

Ya
Review β„–56

Had a great experience today! Jazz made my first time coming here comforting. She was very nice and made conversation. The location was very clean and the staff was nice!

Ma
Review β„–57

Jess was very nice with me, it was my first time coming here and I felt very comfortable and Jess was very helpful and made me feel comfortable speaking up. Right when I came in the door I got a positive vibe from the staff and they also keep their equipment clean.

es
Review β„–58

I haven’t been to this place in over two years. I was taking my exam with a lady named Jess . She was absolutely one of the the nicest and friendliest person I have ever met. She’s extremely funny ! I recommend coming in and asking for her .

St
Review β„–59

First time here, I felt right at home! As soon as I walked in, I was greeted with a friendly attitude. I’ve never had positive experiences at eye doctors. They took their time to ask me questions due to the pandemic. Jasmine and Leslie were the best! Along with everyone else. My frames were affordable. The aesthetic is very clean and beautiful. The owner has the cutest YouTube channel! They gave me a β€œ vision report”. I HAVE NEVER RECEIVED SUCH A PRETTY REPORT. Picking glasses was easy. They explained the price ranges, which I appreciated. Overall, I am very happy with my doctor appointment and my glasses. Can’t wait to receive them. Thank you so much ladies!!❀️πŸ₯°

An
Review β„–60

Jazz was so awesome and professional. She was very nice with me and my daughter. I would definitely recommend her and Buena Vista Optical to my friends and family.

Gr
Review β„–61

Always a Great experience at Buena Vista. Everyone is really helpful from the moment you call to make an appointment to the moment you get your glasses. Thanks to everyone and S/O to Gaby!

Ju
Review β„–62

Great service! Was referred by Crystali Gutierrez. Saul took care of me and he did an amazing job! Top top top!

Al
Review β„–63

Experience was nice and easy. Service was amazing. Jazz made my mother and I feel very welcome, was very nice and easy to understand.

Ca
Review β„–64

My visit was excellent. The tech Crystaly, was fabulous, excellent services. People like Crystaly makes you want to continue coming in. I truly recommend coming here.

St
Review β„–65

Saul and Jas amazing customers service and it was quick and efficient. Amazing glasses to choose from

Pa
Review β„–66

Gabby was my clinical tech today and I enjoyed her demeanor. She was very informative and polite. Would recommend this clinic to my family and friends

Re
Review β„–67

Treated with curtesy kindness and caring. Made me feel very comfortable. Highly recommended.

Li
Review β„–68

Ive been coming here for a few years. Wonderful service and very clean. Gaby is an awesome person and very helpful.

li
Review β„–69

Wonderful place kind people who work here Jazz was very caring and understanding and took her time. Highly recommend

Ar
Review β„–70

Always great experience. Thanks to Gaby

Sa
Review β„–71

Great experience! Everyone is very polite and welcoming. Thank you Gaby for your patience while I picked out my new glasses.

ju
Review β„–72

I had an amazing experience here at vista optical. Everyone is so nice and respectful. I highly recommend for everyone to come here . Thank you Saul and jazz for helping me with the eye exam and having such a great respectful persona.

Le
Review β„–73

10/10πŸ‘πŸ»πŸ‘πŸ»πŸ‘πŸ»πŸ‘πŸ»My whole family goes to Buena Vista for their eyewear needs.The staff is extremely professional and goes above and beyond to explain everthing that there is to know about your visit. Thank you, Brenda for taking the time to show me different styles of frames. I left with an amazing La Vida frame that gets compliments everywhere I go. I loved that when I was being seen by the doctor and the clinical staff, I was explained what was going on at all times.Thank you guys for being such a great experience. The atmosphere of this optical is one of a kind.The girls in reception are super sweet and are eager to help at all times.Keep up the good workπŸ‘πŸ»πŸ˜ŠπŸ˜Š

Il
Review β„–74

Wonderful service! Highly recommend if you need an eye exam. Thanks to jazz for helping me out.

De
Review β„–75

Ive been going here to get my eyes checked for 7 years now and the great service here never fails to amaze me. Also, thank you so much Crystal for helping me and being an awesome person!

Jo
Review β„–76

Had a great visit. The people were very nice and professional. Jazz helped take care of me and was very nice . Highly recommend this optical store

Ro
Review β„–77

I have been a patient here since 2006, they are the best! The staff is always so friendly and the doctors are amazing!! Dr. Sims, thank you!! Now I have Dr. Mobini and Dharia, they are also amazing doctors. I love how they have a variety of glasses πŸ‘“ πŸ’• So many of my family members have been coming here for years as well, definitely recommend!

Yu
Review β„–78

Wonderful Customer Service.. Definitly recommended!! Thank you Jessica you were awsome. Buena Vista Optical is the place to go!!

Ca
Review β„–79

Love the staff here and friendly faces!!!! Specially jazz! I recommend coming here for your kids or self! β™₯οΈπŸ™ŒπŸΌ

Ca
Review β„–80

The staff at Buena Vista are very friendly and welcoming. I loved their energy! My experience here was amazing and I will be coming again. 10/10 recommend !

do
Review β„–81

Great service here. Jazz and Leslie were amazing with my daughter. Took me step by step through my daughters visit. The staff is very friendly and courteous.

Ci
Review β„–82

First visit. Very lovely service. Great atmosphere and customer service. Would definitely recommend. Christally was wonderful!!!

Ma
Review β„–83

My experience was amazing and effortless. My Dr Jazz was very informative and helpful. I think I found a new Eye doctor πŸ™‚

J8
Review β„–84

We had a great experience. Jazz was our technician and she has a wonderful way with children. My daughter was a little bit nervous about the exam. She was kind and patient. Thank you Jazz

Ja
Review β„–85

Had a great experience with Gaby! She was extremely kind and helpful! Sticking with Buena Vista :)

Ju
Review β„–86

EDIT: I have stepped for in your store, I have actually gotten glasses from you. Instead of being rude to costumers learn some costumer service skills. Also train your assistants better, instead of hanging up on people that are trying to explain something. Rude.For some reason we are getting charged a fee because we decided to cancel an appointment that we didnt even know about until 24 hours before the actual appointment date. Never gave my husband a SPECIFIC appointment date. Just told us that is was going to be some random day in June and theyd call. But when we do get a call its the DAY BEFORE the actual appointment. NOT A WEEK AHEAD OR EVEN 2 DAYS. 24 HOURS PAST THE CANCELATION DATE and surprise surprise we had to cancel due to a family emergency but are still gonna get charged some 20 dollars because your assistants dont know how to properly call people a few days ahead to let them know about an appointment. Yes I know your policy but next time make sure you ACTUALLY contact that person a few days before so we have time to cancel.

Pe
Review β„–87

Great place and amazing people! Thank you to Jazz for the amazing experience and for taking care off me!

jo
Review β„–88

Very good place nice employees like saul was really nice and did my exam fast and easy

Ri
Review β„–89

My treatment here was very good, and the people here are really nice. The person who helped me, which was Gabby, was great and welcoming and everything went smoothly.

Ma
Review β„–90

Today jazz took care of me. Great custumer service! Highly recommend

Ta
Review β„–91

I love this eye clinic they are so friendly and helpful and thank you Jazz for taking good care of me and my eyes I highly recommend you try them.

An
Review β„–92

Great, Service! Saul was really attended. Very profesional..

Is
Review β„–93

This is my second time coming here and this is by far my favorite eye clinic. I love how they explain everything to you. They are very cautious with the whole pandemic and I felt very safe. The staff here is very sweet. In todays visit I was with Jaz and she is really sweet. I will be coming here again

So
Review β„–94

Today my experience was amazing with jazz she was so kind and so considerate in making me feel comfortable with my first time with contacts and advice and tips in taking care of them and myself !

Do
Review β„–95

My experience with Jazz at Buena Vista was awesome. She was helpful and very informative with explaining any questions I may have had no matter how many. I wanted to personally acknowledge her great customer service. Great job thanks againπŸ‘

To
Review β„–96

Very good customer service. The optical technician, (Jazz) was very helpful and informative.

Ke
Review β„–97

Jazz was super friendly, helpful, and very insightful to talk to. I love coming to this eye clinic.

Je
Review β„–98

Great customer service! Jazz was very niceThey have variety of glasses I recommend this optical they are so helpful πŸ‘

Da
Review β„–99

The staff was amazing here I recommend thise place for all you eye need ... Saul was the best helper

Iv
Review β„–100

The clinic knows how to handle its patients well and Saul one of the members is kind and helpful

Information
100 Photos
100 Comments
4.6 Rating
  • Address:6455 S Kedzie Ave, Chicago, IL 60629, United States
  • Site:https://buenavistaoptical.com/
  • Phone:+1 773-863-9234
Categories
  • Contact lenses supplier
  • Optician
  • Eye care center
  • Optometrist
  • Sunglasses store
Working hours
  • Monday:Closed
  • Tuesday:9AM–4PM
  • Wednesday:Closed
  • Thursday:9AM–6PM
  • Friday:10AM–7PM
  • Saturday:8AM–7PM
  • Sunday:8AM–7PM
From the business
  • Identifies as women-led:Yes
Service options
  • In-store pickup:Yes
  • In-store shopping:Yes
Health & safety
  • Mask required:Yes
  • Staff required to disinfect surfaces between visits:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible restroom:Yes
Amenities
  • Wi-Fi:Yes
Planning
  • Appointments recommended:Yes
  • LGBTQ friendly:Yes
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
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