Mike Siddiqui helped the most he could at helping us get our Honda Accord for the lowest payment possible. He truly heard our needs and got us a good price. If youre looking for someone to talk to about a car, he is your guy!

My First Car Purchase I made was 11 years ago at this Honda City Dealership. At the time I bought a used 2005 Honda accord and my experience was awesome so it was a No Brainer to go back for my next vehicle purchase. This time I decided it was time for NEW car, I was very nervous and anxious, Adrienne was great she made the car buying experience smooth. I appreciated her patience and attention to detail. Thank You Adrienne and The Honda city family.

UPDATE: Service:Selena is beyond disrespectful in all ways possible. My mom went to get service done on my car and she was so rude!!! I am not the only one to have an experience like this with her, based off reviews. I know this shouldn’t be tolerated, but unfortunately it has been.Great experience . My sales person was patient with me and open to addressing all of my concerns and answering any questions I had. Very happy with my new car.

Drove in for a recall repair and it was taken care of in record time and all the employees I dealt with were very professional and courteous. Highly recommend Honda City Chicago.

After looking at the reviews I wasnt too sure about this place. However as soon as I walked in I was welcomed like it was a home. I wasnt sure which car I was looking for. Jose, a sales associate, gave me great information on both models and helped me choose the best car for me. Mike Siddiqui, the sales manager, gave me the BEST trade in price for my car. Both awesome people and friends for life. REMEMBER most people wont write a review of the good, they will only review the bad.

Five stars for Adrienne! I came in looking to buy a 2013 Chevy Sonic, so not exactly a super expensive or flashy car. Even though Adrienne works on the new car side of the dealership, she went out of her way to take me across the street to the used car lot, and then stayed with me through the entire process, from test driving to credit application to driving off the lot. It was a long process, but it was as pain-free as buying a car can be. Everyone else was great too, but highly recommend working with Adrienne!

Sincerely the most terrible place in my whole life. I ordered online and received confirmation email. Then I spent 2h taking a train to Chicago but they told me that the vehicle has been sold when I arrived there.

Joaquin & Martin did an amazing job helping me get a Pilot Touring 2021. I would definitely recommend them to anyone. Wrong!!The review was written incorrectly. The sales person, Joaquin, forced me to write this review based on what he said. When I took the car home and drove the car for the 2nd time in 2 weeks, I realized the driver rear-view mirror was shaking. So, I took my Honda Pilot back for Service and scheduled for next Saturday on July 31. Hilarious!!! The Service emailed me that the charge would be $137.Then, I called the Sales guy and he said, I only sell the car, but not responsible for anything.Everyone, please be careful. I would NOT recommend to buy your vehicle at this dealership!!!Honda City called me a week after I wrote this review. This call really calm my disappointment. They also did not charge for the side-view mirror since my vehicle is still under warranty.Update on Nov 2: When I called them & left a voice message, they never called back, happened multiple times.

It’s a no… we wanted to see a car and we kept calling days or hours before getting there, to make sure the car was not sold prior to our arrival. And still, we get there, we sit down, our salesman comes to us just to tell us it was already sold. Drove 2 hours for no reason. there is clearly no communication within their departments so I am leaving a bad review.

I called into Honda City, spoke to Mike Siddiqui he had the vehicle ready for me, I was in and out less then two hours. Previously had a deposit at a different Honda dealer (couldnt tell me when they would get the vehicle) Come to Honda City they have vehicles in stock and outstanding service. I would recommend all my friends and family members!

I had the best experience by far in this Honda dealership and it is my first time buying a car. The car salesman Jose Anaya was a great salesman and answered every question I had. I am satisfied and happy I came to Honda city

The most amazing car dealership experience, I truly felt I’m being treated with honesty! Mike Siddiqui the senior manager here is very knowledgeable, trustworthy and kind helped us throughout the way and made it happen, I got my first car here, yeyyyyy!!

Just bought my car from here today! I had such great service from both Juwaun and Mike. Both were very understanding of my financial situation and really worked with me so that we were all happy at the end of the day. They made my experience as a first time buyer a great one. Juwaun and Mike were both personable and had the best interest in mind in terms of future financial planning.

Great experience with Gabriel Ambrocio. Helped finance my car and get a good deal. Great worker!

My sister purchased a 2021 CRV in July 2021; twice she has had to call service due to car not starting after it sits for several days. They came out jumped the battery. She took it to Honda service department after second jump; they told her she would have to pay for diagnostic. After stating she was not paying a penny for a car that doesn’t have a 1000 miles and she has only had it 2 months. Then Honda said, they would have to keep the car for several days, and they have no rentals… REALLY! Inconvenience her; she can go without a car until they figure out what’s the problem.Good customer service????

Martin Granados was an exceptional sales representative. He was very determined in helping me get into a vehicle. He was very patient, kind and had my best interest at heart! I recommend anyone that is looking to purchase a vehicle to go to Honda City Chicago for amazing professional service.

Monday evening my daughter Kate and I went back to see Lucio and Mike about options to trade up from her fit we got in 2019. Again we received the best possible service and stress free transaction to get her into a new CRV. You guys are amazing to work with and you will always get our business and will recommend you to family and friends. Thank you so much.

I needed to get my son’s car in for service at Honda City Chicago and I called to schedule an appointment. I called and got transferred a few times and finally left a voicemail. No one responded to my message, no one called me back. I reached out to the salesman who sold us the car, Cesar Ambrosio, and learned he was no longer with Honda City Chicago. But here’s why my experience was positive - Cesar, who didn’t have to and who doesn’t even work there anymore, made some calls on my behalf and got us in at Ed Napleton Honda in Oak Lawn. He got me in touch with Jonathan, who was able to help me out right away. I now know where I’ll be going for service from now on. Thank you, Cesar, for going above and beyond when you didn’t have to. Honda City Chicago lost a great salesman and any future business from me.

This place is a joke. Stay away at all cost, unless you like wasting your time.

This isn’t the first time we’ve came in this Honda city location and we were not let down!!! As returning customers we came in (7/16/202) knowing what we wanted and Jose Perez attended to us immediately. Every question we had he solved it for us. Thanks to Jose and his team, we were in and out pretty quickly and going home with my brand new!! 2021 Honda Accord! Thank you Jose and the whole Honda city! We will be back!!

Very happy with my first brand new car. The team at Honda city made it possible for me to get me approved for a 2022 Honda Civic! Thank you Jose Perez for working with me.. and the managers, Jesus and Carolina.

I recently financed my first car through Honda City Chicago. My experience walking through the door was a great one. Adrienne ended up helping me through the sale. She was kind and bubbly and honest. She was patient but quick with paperwork and answered any of my questions with ease. The test drive was great! She was very entertaining with some accessories in the car.I got a good interest rate.It was snowing so they sent me out with my new 2019 Honda Civic through the side door on the main road. I hesitated so the door came down on the back of my car. However, they quickly took it to the shop and repaired it in no time.I loved Adrienne! She is fantastic. If you ask for her, you wont regret it.

This Thursday I went to Honda looking to buy my very first brand new car! Mike the manager and sales rep Jose were very super helpful and managed to get me a great deal! A big thank you to Mike for getting me the best deal on a brand new 2021 civic. I left out of there very satisfied and happy with my new car! :)Thanks again!!

Im rating this review 5 stars only because of the service Ulises Castillo provided. When I came to my appointment to purchase a uses 2019 Honda accord, I was informed it wasnt ready. Even though when I called the previous day they said it was ready and I should come by. I was upset because with my work schedule I wasnt going to find time to come again. But Ulises offered to deliver the car the next day, I was audibly relieved and contempt with the situation.Thank you honda city for a lovely car, and especially thank you Ulises Castillo for the help and understanding my situation.

Recently purchased a 2022 Honda Odyssey and we absolutely love it! Had a great experience working with the staff here, never even had to step into the dealership which was great because my schedule is insanely busy! Did everything online and via phone and they delivered the van to my house. Sales manager Carolina is a superstar, she went above and beyond to make sure we got the color combo we wanted! Great customer service, well be back!

This was the worst experience ever being here. I would never want to recommend this honda city charges lots of extra for no reason. The extra price which doesn’t even shown online. When we talked to sales manager and Salesperson (Brian) they were so rude to us didn’t even answer are questions. She said this is a private honda city so if you want to call corporate you can walkout of the dealership. The sales manager was the rude with us. I would never recommend this dealership.

I purchased a new 2018 Hyundai Sonata. Adrienne made the process go seamlessly. Easily got me rolling again. The entire team at Honda City was quite pleasurable and understanding. They listen to my wants and needs in a vehicle. In the end, finding me the best car that fits my style but also my budget. I recommend anyone searching for a car to stop by Honda City.

Joaquin help us buy my husband and I purchased a vehicle he a great salesmen and he help also my mom to get her vehicle too.. I recommend to you y’all wouldn’t regret it.

I had a deal in the works. Was quoted a price and ready to buy. I then went to visit the dealer to confirm it was the model I wanted which it was and then asked for an out the door price to be emailed to me. When they gave the price the numbers were 2 thousand dollars higher than originally quoted. When I asked about it I was told the vehicle had a pro package. So... I went to Hondas website and there is no such thing for 2k. I asked the salesman again to confirm what it was and he told me it was paint protection (about $350) floor mats ($150) and wheel locks ($20). Mark up is insane!! I responded that I didnt want them and to please adjust the price and was met with the lie that it was allocated to the vehicle. Another lie. Honda does not allocate add on parts. I called American Honda. This is really upsetting when a dealer is trying to take advantage of a supply issue, price gauge during a pandemic and then straight up lie to a potential buyer.****Update**** The responding customer service agent NEVER RETURNED my email or attempted to contact me. Dont be fooled by the feeble attempt to appear that they take care of their online reviews. I gave it plenty of time and no contact whatsoever! Honda should really look at how City Honda tarnishes the Honda brand.*****Update 2**** I finally got a call from a manager who wanted to make the shady bait and switch tactic right but he needed the to talk to the owner first. Kind of suspicious when a manager has to get permission from an owner to do the right thing. All they had to do was honor the quoted price in which I have an email to prove. Well a week has gone by and no contact whatsoever. This is a strong statement that money is everything to this dealer. Honda Corp needs to read these reviews and see how this dealer is ruining the Honda name.

The tall lady manger tried to rip us off 5k over MSRP. Do your research and find a better dealership cause this place is looking to take advantage of people.BUYER BEWARE . MOST 5 STAR REVIEWS ARE FAKE !

Adrienne is the BEST she greeted me as soon as I entered and was right by my side assisting me with my purchase from start to finish!! She is very knowledgeable and patient. I am VERY happy with my purchase and will be sending everyone I know here!! I LOVE my new car and they made my experience very easy!

Jose was really helpful in selecting the car of my choice. Very informative and great communication.

Seem like everyone else can come and go. Ive been here for 3 hours and my car havent been touch and all i need is a transmission and oil change........5 hours later to just finish hearing about my expection! Just to hear i need more stuff done and its expensive! They could at least go down on their DI $137 IS TO MUCH! i had to get two which is wild. $300 to not get anything done

My daughter bought her car there in 2016 and the air conditioning is failing and she received a letter from Honda saying that there was a fault in the condenser that would take it to the dealer and they will check it at no cost, which my daughter did and there they told her That they are going to charge her.39,99 which confused my daughter and said okay, do it but the price was 399.00 and she signed (her mistake)but 400 dollars to check and say the compressor does not work Well, it is an abuse and since she is a woman they always take advantage of it, it is ridiculous what they charged her, I hope my daughter complained to the consumer department! Or better business bureau

Exceptional experience! Adrienne and Mike were so helpful and easy to work with. Definitely recommend!!

I came in needing to upgrade my Fit to a car with AWD. Ricky helped me get the car I wanted at the price I wanted. He also made sure I got the color I wanted. I have been driving Lilith (my car) for about a week now and she feels perfect! Glad I followed my impulse for an upgrade!

I absolutely love my new car and can’t thank Carolina and José enough for making the process hassle free, stress free, and streamlined!! My experience was great! I price shopped with multiple dealerships and Carolina was quick to respond on all communications and provided additional information (as I was new to the leasing process). She promptly provided the best price available, rather than going back and fourth.I highly recommend them to anyone looking for a new car!

Shout out to Jose Anaya. He is so helpful. I just went to check up on the deals they had and I go out of there with a new car Gracias Jose for always taking my messages answering aaaaall my questions. Adrienne too she greeting me when I got there and help me with my paperwork.Blessings you guys 💕

I had the pleasure working with Adrienne! I highly recommend working with her as she was honest, helpful and did everything possible to get me the best offer for my situation.In addition, she was very detailed in all aspects of the process and made me feel comfortable about the final decision. Again, thank you Adrienne!

They charge a $137 fee just to “diagnose” the problem, i.e. run a car code reader. I told them I knew what the code and issue was and came in to change out a part in the EVAP system, and they told me they’d still need to charge a $137 fee to run a test to diagnose the problem I know I have.

This 5 star review is for Adrienne. From the minute i walked through the door she was super helpful and made me feel at home. I wasnt fully sure if i was going to purchase a new car when i first came to Honda City but Adrienne helped me find the car i was looking for that fit all my needs. She took me step by step through the process by giving me a thorough explanation of the vehicle while test driving the car and showed me how to use every feature that the car has. When going to car dealerships, im always nervous that someone is trying to use me as a quick sale but Adrienne was the complete opposite. Adrienne truly cares about her clients and wants them to find exactly what theyre looking for and this is why im giving her 5 stars. If you plan to go to Honda City make sure to ask for Adrienne Rogers!!

This review is for the service center. I’ve been a loyal customer bringing my car here for everything from inspections, new tires, oil changes, etc... I’ve called 9 times over the span of 4 days to find out if free rotations were included with a previous tire purchase. Every time that I’ve called I’ve been transferred with no answer. They even have a deal on their website right now for free rotations with purchase of tires but no one seems to know the answer nor has anyone attempted to check in my purchase history. It’s also not like I’m speaking to the same person each time I’ve called - seems like no one in this place has an answer for anything. Won’t be trusting them with my car again.

Had a great experience at Honda City. Purchased a brand new Honda Pilot and she’s a beaut!! Sales manager Jesus was very helpful and gave us a great deal. Kendal, our salesman, was courteous, kind & knowledgeable. We are lucky this establishment is close to our home and we were able to purchase our dream car for our growing family.

Worst experience with a service shop!I’m from little village, Our garage mechanic shops can teach the Honda management what a good customer service should be!!Without mentioning the poor quality of work received which is why I’m giving them this rating.I’ll leave a second review that describes my experience.

Was given a price quote that they wouldnt honor once I got to the dealership and had spoken with a sales representative. There was a fine print, really tiny letters and with a light grey coloring that makes it impossible to even tell it was there. The fine print is vague, the explanation is even worse.They finally agreed to the price after much sing and dance routine, you know the sales manager coming over acting like hed do anything to make the buyer happy. But then, they tried getting the difference from my trade-in. Then the finance guy tried to do some bait and switch with the numbers. Auto shoppers have a high level of distrusts for dealerships, it seems Honda city tried living up to the stealership moniker dealerships have been known for. Stay away from this dealership if you dont know what to watch out for.

Great service at Honda city Mike siiddiqui was Great help me with my new Honda if you looking for Honda go see Mike .

Really good they are there to help you. Ask for Gabriel he is the guy who helped me out, great experience!

Joaquin helped me purchase my new 2021 Honda HRV EX & was very helpful. He answered my millions of questions and made sure I was all set and ready to go.

I have been to many Honda dealerships and this is the worst one, perhaps even the worst dealership I have been to period. Price gouging, time wasting, etc. After calling multiple times to confirm the price, I arrived at the dealership after an hour drive. The dealer tried to add a set of supposedly non-negotiable set of features (Phantom Footprint which is usually only an added $200) which I have seen at NO other dealerships in Chicagoland for $1800, as well as ANOTHER residual charge for ANOTHER $1800, and she would not explain what that one was for. If that werent enough, we were lied to. Dealer claimed the sticker explaining these extra charges was on the car and it was not when we first test drove it. It was added later by her or a porter while we were waiting for financing information. Please shop elsewhere for your Honda!

Employees just keep talking to each other and look at their phones. No body greets or ask if I need help. I’ll gladly take my business elsewhere.

My husband and I were in desperate need of a new car. We went to Honda City Chicago on 49th & Pulaski. Joaquin was our salesman and he went the extra mile to find our new car. He was super helpful! I highly recommend his service and the dealership.

Thank you Adrienne Rogers, me and my husband purchased a 2021 Honda CR-V on February 3,2021 with Adrienne. Great experience and great service. We trade in our Nissan baby to this new CRV baby home. We actually love it and will super recommend all our friends and family come to this location, special requests for my Adrienne. everyone in the shop is so friendly too they greet us so friendly and the manager are so nice too. Thanks Honda city Chicago for a great car buying experience.

I have been going to this Honda for over a year. I will NEVER go back again after dealing with the service department. I was called to come in for a product recall. After fixing my car, I drove away and two lights came on plus a noise. When I tried to take it back in, they refused to let me come in and told me to come back in two days. When I came back in with my car, I was told that there was a 0% chance that they were at fault. They would not even look at it without charging me money. When speaking to the RUDEST MANAGER EVER, he assured me again that there was absolutely no way that this could have been the cause due to Honda. When questioning the manager, I found out that he is not a mechanic nor does he have the experience to make that statement. Between him and Selena, they both made me feel very uncomfortable with their attitudes. I will NEVER go back to this Honda again. If you take your car to this place, you car WILL come out broken and they will refuse to even acknowledge this. I am appalled by the service at Honda. My car is still currently broken and Honda will not call me back. Shame on you Honda for your poor service and your even poorer staff.

We had the most educational experience working with Joaquin Teutla today as we purchased our new Honda HR-V. His guidance and expertise made our purchase so easy complete. I will recommend to anyone to ask for Joaquin when they are ready to buy. Thank You, Joaquin and Honda for Outstanding service 🤩👏

I was treated with the utmost respect. I was pleasantly surprised by the service. I will definitely shop here again.

I had the pleasure of working with Joaquin Teutla, he assisted me on leasing a new vehicle. He was very helpful, and answered any questions I had. First class treatment, and they’re not going to waste your time. Big thank you to mike who was also very helpful. If you’re considering leasing/financing a vehicle I highly recommend Honda city Chicago.

If you a woman service department will get you. You live and you learn. Will be taking it to a more openly honest service perhaps in countryside.

Went in with my husband looking to purchase a new Honda CR-V. This was the only place that had them in stock, now I know why.Test drove the vehicle & was ready to buy from Jose when we were told they would charge extra for certain colors and ALMOST $5000 over MSRP for two packages that are add-ons which I didnt want.The tall women everyone speaks of- the sales manager whose name I missed- tells my husband and I that:- Everyone is selling the add-on package (theyre not & if they do not 5000 extra)- Its mandatory (no its not)- She cant be the only dealership not adding it on (we ended up going to a dealership in Countryside that didnt upcharge us.)She brags about being the only dealer w/ CR-Vs in stock, well of course since she thinks all dealerships are trying to screw people over in a pandemic.I responded I was willing to get the gap even though I could easily get it through my own insurance company, but would not pay for these mandatory add-ons. She would only state she could try lowering the add-on fees, so we walked.As a 2nd gen Hispanic woman, it was obvious this is the kind of person who would have tried taking advantage of ppl like my parents. They think having a tall white woman walk in to do the financing is going to intimidate our people into making a horrible financial decision-please!Dont let your parents or yourself be taken advantage of, shes lying and there are dealerships out there not ruining their salesmens chance at making their commission.

Very straightforward assessment of services needed after inspection, I also like that we get a copy of the inspection report to look over. The option to use Lyft for drop off and pickup while the car is getting worked on is great-Lyft had cancelled on me a few times but Reina kept on trying until they finally sent a car for pickup

I purchased a 2019 Honda HR-V about 6 months ago. Eduardo Ocampo was amazing! He made possible what I thought would be impossible. He provided great costumer service, very patient and understanding. Would definitely recommend both Honda City and Eddie.

AWESOME Sales consultant Esteban Cintron is patient, interactive and a comedian in the lengthy process of purchasing a car for my daughter. Her first car was processed as painless as possible.

My girlfriend and I went in for a new car considering we haven’t bought ourselves anything in a while lol. We walked in and Jose Perez was so welcoming, he sat down with us and explained everything so clear and made sure we understood what we were signing. We walked out with a 2017 and we couldn’t be any happier. We loved the process with Jose. We definitely will recommend people to him.

We had a great experience at Honda City and especially with Lucio, Mike, Carolina and the whole team. This will be our third vehicle with them (the first two were leased) and the first that we have purchased. They were very helpful in picking out the right vehicle, and worked with us on our budget and down payment. Thank you so much for all of your help and great customer service, we really appreciate it and recommend them to our friends and family often! -Chris-

I was a bit weary going to refinance my car because last time I came, I did not have a good experience. However today, I was extremely happy with how Joaquin handled our situation. I’m glad I was able to refinance my car with barely any increase to our monthly pay and hardly any down payment. He explained everything clearly, and I genuinely believe he had our best interest at heart.

Great experience! Honda City is grateful to have Adrienne Rogers because she will go out and beyond for these customers. The skillset she has is unrivaled. Thank you and to those that stayed beyond closing help make this experience memorable! Shoutout to Dennis!

I always have a good experience at Honda City.Mike S and his team always treat me respectfully and are not pushy.The entire process was quick as well- I was in and out in less than 2.5 hours!

Gabriel helped me pick out the perfect car for me. I’m grateful for all their help at Honda.

Overall it was a great experience buying from Honda city. Mike Siddiqui and Adrienne Rogers helped me get the exact car I was looking for. Adrienne was very easy to speak with and very helpful. Thank you.

Esteban Cintron was helpful from the second I step in Honda City. Very friendly and professional with me. I’m glad I came here for my vehicle. I would definitely recommend Esteban to all my friends and family.

Excellent service and very attentive to my needs!!!

My sales guy Rafael M. was great made the process so easy. I told him what I needed and my budget and he made it happen keeping me under my budget! Happy customer.. Picked up a CR-V with low milage and insure it meet all safety inspection to ensure my family had a reliable vehicle 🚗 Thanks a million Honda City Chicago!

Most definitely recommend this dealership and highly recommend the sales person Esteban. Thank you ☺️ for the tensions and for helping us out. 😃

I just purchased a Honda Civic and Ricky Tovar our salesman was great! He showed us many cars until we decided on a 2019 black Honda Civic. He took time out to show all the features in the car as well as other car options. He has a great personality and we enjoyed his company so when you stop in for a car ask for him!

I am a couple of weeks late on this review, but better late than unrecognized. I want to formally thank the Honda City sales department with helping me with my purchase. I’d like to formally thank and recognize their manager Mr.Jesus Jauregui. He is extremely knowledgeable in the car business, very professional, and he will explain things to you in detail whenever you have any questions or doubts. It is obvious that him and his team work collectively to provide the best customer experience. I was very impressed by his kindness and willingness to step in and help. I’ve been to other dealerships before and many times the manager doesn’t step into the show room, this shows how involved managers are at Honda. At first I was hesitant due to some of the reviews on here, but my experience was one of the best experiences I have ever had at a dealership. If you’re interested in purchasing a car the sales people at Honda are all fantastic they have a great manager.

I just recently purchased a 2019 HR-V I love my SUV. I told Mr. Rafael what I was looking for and my price range. He got every detail correct and even remove my amplifier from my old vehicle. I left completely satisfied with my purchase. Once again thank you!! Rafael Montelongo, I had a great experience at Honda City due to your AMAZING! customer service.

Really great customer service! Love my new truck. thanks to Kevin! Highly recommend this place. Process was smooth and easy.

I was straight up lied to by both my sales person (Estebon) and the finance department. They price gauged me and then got upset and frustrated when I would counter their offers. They kept telling me that my monthly payments and APR couldnt come down, but suddenly when I decided to pass on the offer all together, they were able to lower them both. I felt pressured to give a good review because my sales person was standing over me and even checked to make sure I left one. This was my first car buying experience with Honda City and it will definitely be my last.

The sales staff is knowledgeable and courteous. Especially Adrienne Rodgers. I have been a customer for over 15 years now and have nothing but good things to say about the whole process. From purchase to maintenance, Honda City has it all.

My husband and I will never come back to this shady dealership. Rude management and price gouging due to car shortages. Charging $5k over the cars window price and says they cant go down. Are you kidding me?

I didnt find it when I bought the car. When I found it, I asked for it. I kept making excuses to say no. And it took a long time. Finally, there is No.

I recently purchased a vehicle at Honda city Chicago. My experience with them was very pleasant. I had the pleasure to interact with Adrienne and she helped smooth the process of buying a a vehicle. Everyone I interacted with at Honda city Chicago was very professional and accommodating. I left with a decent vehicle at a decent price. Thanks Adrienne!

Adrienne Rogers simply rocks. She sold me an Accord Hybrid, with lots of cool gizmos (and none of the useless ones) because she listened to what I wanted and needed. Her knowledge of the car (cars - she also showed me an Insight/Hybrid) was delightful. Her knowledge matched what Id learned in a long search (amazing how many salespeople at other dealers didnt understand the hybrids). She LISTENED!!!I chose Honda because after thirty years of Civics, I saw no point in going with another brand. IMNSHO, the quality and reliability is second to none. I came to Honda City because the prices they offered were well below those from other dealerships. I BOUGHT at Honda City because Adrienne Rogers knew her stuff! She was cheerful, upbeat, and a superb salesperson.I appreciated the other people with whom I came in contact (valets, cashiers, insurance monitors, and someone I believe was the big boss). No pressure (well, okay, another sales person was pushy, which I hate, but that stopped when AR stepped in). Everyone was positive, cheerful, and helpful.Ms. Rogers said that some of my individual discount was because it was National Month of the Woman. Hurry in and see what shes got going on - THIS month!

Five Stars for this dealership and Mike Siddiqui.Okay, I was perhaps not the ideal customer, as I had specific needs, and after calling every dealer in the Chicago area Mike, and Lauariel, and the rest of the City Honda team were amazing, they actually did what they said they would do and the sale went perfectly. Buying a car during covid and the current semiconductor chip crisis has been a pain, I was 90% of the way completed with a sale at another dealer and then when I asked for the final pricing, which was okay, the dealer was adding window tint for 3K and other stuff that was not discussed that added 20% to the price. I mean I know tax license and fees are normal, but this was excessive. Somehow I found Mike and City Honda online and the deal went seamlessly. So here is my scenario, I am from California, (dont hate), my daughter was accepted to a post grad school in Chicago and needed a car as public transit was not going to work in her particular location, used cars are a gamble and expensive during covid so I had narrowed my search to Honda, Toyota, Hyundai and Subaru. The City dealer had my preferred car (Civic Sport), which was hard to find, the dealership, though a bit further from my daughters school near oak park, was close to the airport where my wife and daughter were arriving (Midway), and rather than rent a car to shop for a car, I called Mike. I placed a deposit on the car we wanted to hold the car for a couple of days, my wife and daughter arrived at Midway and City Honda sent a driver to pick her up and a ton of stuff, drove to city Honda and completed the transaction. I have to admit, Mike, Lauriel, and the City Honda team took great care of my wife and daughter and in less than 2 hours she had a new Honda and is now living in Chicago. I never write reviews, but as a parent who was getting frustrated with all the calls and nonsense from other dealers, Mike listened to my proposal, called me back, transacted cleanly, and did exactly what they said they would do, and its Covid. I am very happy and so are my wife and daughter. Thanks Mike and City Honda. If any parents are in the same situation I would recommend City Honda . Buy, Fly, Purchase, Airport Pickup, and drive away happy.City is the place.

We had just a great experience buying our new truck from Honda City. We had some concerns about the purchase but the sales people were all very patient with us even though we went past their closing time. Mike was great contacting me throughout the day with updates on the features of the truck. He texted pictures of the truck and went out in the rain to take them. Carolina was a genius at helping us solve a problem with Apple CarPlay. Jose was so nice when we almost pulled out because of the Apple CarPlay issue (which was completely a problem with my phone) and was very patient when we finally decided to take the truck. Dennis was great with the financing of the truck and very fast given that it was late in the evening and we had a long drive home. After all that, I love my truck and I highly recommend Honda City and its excellent service! Thank you Mike, Jose, Carolina and Dennis!

I just got my first car last Month it was a great experience and mostly the person who help me, Rafael he was so nice to me and my father and giving us options. I am so happy with my car and the great service Rafael provided us.

I walked in thinking this was going to be near impossible, however the team at Honda City really pulled though to make this year for me. My sales rep Jesus M. was by far the most professional and understanding representative I have had encountered on this car shopping journey of mine. I was really appreciative of the financial manager as well! He was able to find me a better rate that also got my cars warranty extended by 3 more additional years. Overall, I was just really impressed and will either be buying my next car here or sending my next friend over. Thanks again !!

We had an excellent experience at Honda City, our family has been shopping for SUVs here for years. This time we were fortunate enough to have Adrienne Rogers as our Sales Consultant. From the minute we walked in she made sure to show us all the available inventory, and answer all of our questions. We had a good idea of what we were looking for, but Adrienne patiently went through colors, add-ons, and models. She kindly offered refreshments for our whole family throughout the whole process. Most importantly, she worked with us and the financing department to get us to our desired monthly payment. I would highly recommend Adrienne for all of your car purchasing needs!

We bought a 2021 Honda Pilot, 🙌. Thanks to Joaquin Teutla for making the numbers work!!!Very patient with us.

Recently purchased a new car with the help of Esteban and Mike. Throughout my interactions at Honda City Chicago, I felt they took appropriate measures to prevent the spread of COVID-19. As we closed the sale, Esteban did everything he could to help accommodate me and my family, and to speed along the process. As with all dealers, patience throughout the process helped ensure I received the best deal while trading in my prior vehicle. In all, I would recommend Honda City Chicago to others and recommend they work with Esteban and Mike, given the opportunity.

Joaquin was very very helpful today. Ive been looking at the honda civic hatchback for the longest time. My friend had a hatchback and I feel in love with it. Today Joaquin was able to help me finally get a hatchback. I cant thank him enough..

Joaquin helped me get a very good deal on a vehicle. I’m happy with my purchase in being able to have gotten the model and color I wanted. Thanks Honda City! The manager Carolina was really cool too!

Kevin G. Rodriguez provided a perfect service!

Brian and Pat were great. Couldn’t ask for better help while buying a new car

Marked up a 2022 Civic by 3k. Went to another dealership they sold me it at MSRP (sticker price).

Great people that provide even greater customer service go see the sales rep that helped me Kendall Hallsell!

Ive never left a bad review for any business in my life, but I had a really bad experience here. I went in to buy a used Honda CR-V listed at $5,500. I test drove it yesterday and told them I could come back the next day. The salesman told me he would have it detailed and ready for me in the morning and would give me a call as soon as it was ready. I called in the morning and got sent to voicemail. Left a message, and my call was never returned. Checked their website and they had all of the sudden listed the car at $9,000. I called again and was told Id be transferred to the direct sales line, and was instead sent to voicemail again. I can only assume they didnt want to sell me the car, because they had finally inspected it and realized it was worth more than the original listing. Finally got a hold of someone and told them I would be there in the afternoon to see the car again. When I got there, they said they were repairing the alignment and replacing the tires. They left me in the office for an hour and gave me the runaround. I heard one of their salesmen talking about how bad he had to take a piss. It was super gross. Then finally I was about to leave and they told me the car was not safe to drive. I knew they probably just wanted to raise the price because they messed up on their original listing and the car was actually in great shape. They told me they had to auction it off because it didnt pass the safety inspection, but wouldnt give me any details on the inspection report, or tell me what was wrong with the car. They said the only way I could buy it is if I signed a liability waiver. Later today, I checked the original listing that I found on cargurus and theyve updated the price to $9,000 on that posting as well.

Had a great experience at Honda City Chicago. If you are in need of a vehicle with great customer service look for Ricky Tovar he is a great sales person. He will help you with any questions or concerns that you might have. He would go on and beyond to make sure you are happy with pricing and satisfaction on vehicle of your preference.

Lucio was my sales person for my first vehicle purchase. I highly recommend anybody to Lucio, If they ever find themselves in the market for a Honda. 15 years of experience really shows ! Good job Lucio. Thank you very much.

Mike Siddiqui was helpful and understanding with my situation and answered the questions I had at the time.Would definitely go back and have him help me instead of my pervious sales person.

The team at this location is so easy to work with. Joaquin and Kevin were both very receptive to my needs and financial concerns and were able to work something out without any of the awkward feelings or pressures that I’ve experienced at other dealers. I highly recommend working with either one of them.