Incredibly accommodating and helpful, even with all the unknown variables of my move. The staff were friendly, understanding, and incredible! Moving is extremely stressful, and I couldnt recommend them more if youre looking for reliable, hard-working movers.

I called, went over everything and what I expected. They agreed to all I asked. They gave me an estimate and locked me in. As soon as they came to pick up my belongings, the movers tried to hustle me out of more money. They added charges that was not in the contract and told me “ that’s why it’s called an estimate”. I requested a specific date for drop of. They did not honor my date and kept my belongings for 17 days. I also requested my items for delivery after a Specific time and they did the opposite. I had to request to come to work late to wait for the delivery. I would never recommend this company if they were the last one left. DO NOT USE THIS COMPANY. They will say and agree to anything to get your deposit. They will honor nothing. You will be at their mercy. They are horrible.

DO NOT USE THIS COMPANY. Absolut worst service and experience in my life. Read all the negative reviews and it is exactly true. They scammed us, threatened to not move us. Changed the price a day before the move, lost over $25,000 of our things. STAY AWAY AT ALL COSTS. Lawsuits coming.

On time. Worked hard.Miraculously we’re able to pack all my stuff into a 15’ truck. They really knew how to handle and pack my things.

I called and received an estimate for 5/31 for a move scheduled for the evening and was quoted for a minimum of 3 hours of service at about $120/hr. I made a deposit on this estimate and then a few days later they called and stated they could no longer honor my time frame and that it was a 4 hour minimum due to the date - completely acknowledging that it was their mistake. Customer service is terrible and they do not honor the estimates they give you over the phone. Now the one other company that was available for 5/31 no longer has movers. Im appalled that this business would not honor an estimate that a customer made a deposit on. I would not trust them with your money.

Moving is stressful enough the last thing you need is added stress from the moving company you hire. In and out moving and storage, Inc does just that- adds stress and in my experience added more expense. We were moving from Detroit to Nashville. I talked with Megan two months before our move I told her the date I needed our items to arrive we had it all set up. That’s where the positive experience ended. They picked up our items on Saturday May 29th. With a starting delivery date of June 1st knowing we arrive June 4th and I start my new job June 9th. I talked with our property manager and they were going to let them in and knew where we wanted everything placed. I arrived June 4th to an empty apartment. I know they gave us a 2-10-day window, but what I didn’t know was they were going to keep all of our items in storage until they had enough items to fill a truck and head south. Had I known that they were going to keep our items for 11 days I would have gone with another company. Five years ago, we moved from Irvine, Ca to Detroit, Mi and our items were picked up and delivered in less time. Yes, a cross country move took less time than a 500-mile move. Then when the movers finally arrived 2 hours past the time they said they would, they would not start moving our items until I paid an additional $500 due to the entrance being 450 feet away from the truck. I talked to customer service to discuss our experience and all the added expense from having to stay in a hotel for a week while we waited for our furniture ($,1200) to me having to push out the start date of my new job, to the extra $500 for them having to walk 450 feet to the entrance. Their answer was sorry, but we do not compensate for any of that. We delivered in the window we said and that’s it. They didn’t care that the sales team said one thing and something different happened. As long as they got paid that is all they care about. Customer satisfaction is not on the top of their list. My advice to people who are looking to move stay far away from this company unless you have endless amounts of time and money to waste while you wait!

If I could give a 10 star OMG! I would! I am leaving the state of Illinois and was very stressed with this move.. I called several moving companies and from the customer service to sales department my experience was not good at all. I found In and Out and from the first initial contact to the end WOW!!!! EXCELLENT!!! Zoe at customer service is awesome!!! Very nice very professional. Now I’m at the sales department... WOW!!! EXCELLENT!! My first contact person in sales was Ted then Megan and both of them are awesome! From day one they all made me feel at ease and made this stressful move an easy process. Their kindness and professionalism is amazing!!! I want to also thank the movers...Emanuel, Martinez and Rivera OMG!!! These 3 gentlemen are so nice!!!! They as well made me feel at ease. Very professional and very nice! I thank In and Out for all their help! I will definitely refer them to friends and family 😊THANK YOU IN and OUT MOVING COMPANY!!!!Keep up the excellent work!!!!!!

Moving can be really stressful but, having the right team to help you out makes it 10× easier. These are definitely the people to get it done. Anyone that you speak to on the phone will help you out in a heartbeat. I would recommend them to anyone.

I love this company. I needed a storage unit emptied in Chicago and brought down to Boca Raton. Took them 4 days to deliver. No damages. Price was affordable. I had 2 lamps and 2 pictures on pickup that needed packing. They did it at no cost! Eduardo was really great and Zoe couldnt be more punctual. Thanks guys!

Took two days because movers came hours late and left before job was done. I had a number of missing boxes and items. There was damage from inappropriate packing! They used only blankets for fragile items. Their claim company offered a ridiculous settle which doesnt cover one tenth of value or items missing or damage. DONT USE THIS COMPANY. Pretty awful!!!

In & Out Moving & Storage helped me move out of my business and made it the easiest day for me. They handled all the packing, organization and storage. I would highly recommend this company for their services.helped me move out of my business and made it the easiest day for me. They handled all the packing, organization and storage. I would highly recommend this company for their services.

In & Out Moving was recommended to me by my apartment building. I, unfortunately, am one of those people who moves almost every year, and I have had my fair share of horrible movers. Ive had entire bedding collections go missing, movers just not showing up, movers that drag their feet and take way too long, completely damaged furniture, you name it, Ive had it. This was the easiest moving process Ive ever had. I was thankful to get a recommendation, because it is hard to chose a moving company from just searching online. I wanted to be sure that they were reputable and that they were worth the money. They showed up on time, with three men (to move into a large convertible in a high rise). They took care of my belongings and made sure that everything was safe. Nothing had any damage, and when unloading, they helped me arrange my furniture so that everything fit just right. They didnt just dump everything into one pile and leave me to unload and move everything around, which I appreciated. The actual price was a little more than what was quoted, but again I didnt mind paying the extra for great service. I will and have recommended them to friends, and if I ever HAVE to move again (hopefully not), they will be my first choice. :)

I have used in and out in the past and have had great experiences. They are quick efficient and get the job done. This is the second time Ive used them and I have to say they are really great!The movers are pleasant and effective. Customer service is amazing as well. When something did happen that was not up to their standards they went above and beyond without me having to struggle or having to speak with a whole line of people or any excessive correspondence. They went out of the way to make sure I will continue to use them in the future and I definitely will.The prices are extremely reasonable, movers are very good and customers service is great. This is definitely a great option for moving in the Chicago area!

We hired In & Out Moving & Storage to move us out of an apartment, store our belongings for 2+ months, and then move us to another city. The move-out is done and it went very well. Ellie (in the office) was great to work with. Moving team was very helpful and polite. Jose, the boss, was very knowledgeable and on top of things. Overall it was a good experience, although they were a couple hours late arriving. (That was OK for us since we didnt have that much stuff and had some flexibility time-wise, but keep in mind if time is critical.)Fingers crossed that all our stuff is safely in storage and will make it to its destination in August. :) I will update my review then.~~~~~~~~~Long overdue update: They held our furniture hostage, essentially, and we had to pay extra (over $1000) to get it delivered in the week we needed it. Then the guys that drove it from Chicago to Ann Arbor couldn’t put it together. Warning: don’t use this company!

I have used In & Out Moving & Storage for my recent move and it was a great experience . Absolutely outstanding service .Very efficient and dedicated to making my move 100% easy going. Everything was packed and delivered with no breaks or scratches. These movers were super fast and efficient. Lots of good communication the whole way out and a super great bargain. They were friendly and super accommodating. I will definitely hire them again.

They kept asking what else do you need done? and then did it. We were really happy with the rates and efficiency of their labor. You know that this team works well together and they arent just picking up labor randomly who will not respect your items.I highly recommend this company for any moving job small or large and will definitely keep them in mind for any future moves.Wonderful and courteous staff! Hard working crew! Best rates experienced! I cannot recommend them enough!

I recommend this company to move. I was pleased with the workers and Jerrod the leading person was very thorough. Thank you guys for not breaking my stuff.....😊

Moved yesterday and had a marvellous experience. In & Out Moving & Storage were awesome and took great care of our furniture. We had a smooth moving experience than we expected. Will definitely call them in case we need moving services.

A good friend recommended In & Out, she used their services three times in the past. In return, I recommended In & Out to another friend, even before using their services myself. Luckily, my referral was very satisfied. My experience...well not so great. HOWEVER, after speaking with customer service and management, everything was resolved, quickly. I can honestly say the movers were courteous and skilled. Now, I am grateful to have a quality mover to recommend and use - AGAIN.Kind regards,CA

Luis was awesome. On time and speedy. The move went smooth. I was very happy. Would recommend this company.

This used to be a wonderful moving company until it came under new management a year or two ago.My third move with them was after the new management took effect. I was moving out of state and was confirmed to move on July 18-20th. I actually could not even reserve a move without discussing and selecting a move-in window with Sam. Because the company does not provide an exact move-in date/time, I was having major issues reserving elevators and was even charged a fee for moving out with too little notice. As I was discussing how to reserve an elevator for move in with Zoe, she tells me I am NOT confirmed to move the 18th-20th. She says the 17th (when I fly to Florida) begins a 10 day window for when my movers will arrive.I would have gotten to Florida and had to wait/ pay for hotels for 10 DAYS! this is certainly something they need to discuss with customers and I see another woman had the same issue as myself from a previous review. They do not tell you the actual move-in window. I had to pay $900 to actually reserve the 18th-20th even though I was promised this was my original move in-date.Communication is severely lacking and they did not discuss essential details about my move. In & Out: you need to disclose the move-in window with your customers. You cannot tell people they are confirmed for a weekend but then deliver their items 10 days later.As a former loyal customer, I am sad to say I will be finding a different moving company for the future.

Perfect move (once again!) with In & Out!On time, scoped out the old place; offered up time and space saving suggestions. The crew was very respectful and patient and gracious-even putting up with my motor-mouth teen daughter.Its my third move with I/O; I HIGHLY RECOMMEND. The three friend whom I recommended them to were also quite impressed,by the way.

Upon first arrival Carlos and Raul were professional and had a wonderful sense of humor. Having only two movers you would think it would take more time, but both of them were efficient, as if three people were there. They were quick and took great care with my belongings. Moving into the new apartment they took the challenge of getting a few larger pieces into the apartment. They both did great work and were still even had a sense of humor after those challenges.I highly recommend them, and the moving company in general. They are professional and trustworthy.

The way the movers of In & Out Moving & Storage managed a super difficult move so effortlessly was simply amazing to watch. I was never ever thinking to have a perfect move only because of the nature of the move but these movers were equally good to the task. They showed their class and showed that what they are capable off. They came on time and finished the move within the schedule and executed the move perfectly I am highly impressed with their service and I am happy to recommend them to everyone who is looking for some great movers.

I had a great experience with this company. Alex and his crew did an amazing job. I am very pleased with the results, thanks for all the help!

This was the best experience I have ever had with a service company. The movers were outstanding. They were prompt, courteous, informative and engaging. I knew what to expect every step of the way. I would definitely recommend them.

Local move 4.2 miles distance. Customer service was knowledgeable and very responsive either via email or phone during booking. The movers (Luis, Jonathan and Anthony) arrived on time, explained the entire process and was very expedient yet professional during the move.After the move was complete, Luis provided the completion information and detailed explanation of costs. I did my own math and we both came up with the same number - which means no costs were hidden and I was aware of the terms 100% before the move even started.These are the things you look for in a move:1) clarity on costs and expectations.2) promptness.3) NOTHING BROKEN.4) professional movers.My family received a 5-star level of service on all 4 points.

Travis was amazing. Was very happy on how the move went. So smooth and fast. I highly recommend this company.

My move was surely excellent from the beginning to the end. The movers demonstrated exceptional skills in moving and packing my stuff. I must commend their attitude to work and diligence. I had a great move experience with them and that is why I will hire them again for my future moves. We had a lot of heavy stuff to move and our move was across a long distance. This was why we did not even see it as an option to hire an inexperienced moving company. We scoured the internet in search for an experienced moving company and luckily we came across In & Out Moving & Storage . These movers did excellent job and moved our stuff in timely and perfect manner. We are pleasantly surprised with the way they handled the job and we will hire them again.

** UPDATE **Buyer beware! Since my review 3 months ago (Feb 2019), lots of 5-star reviews posted of dubious authenticity. Judge for yourself. Good job team but nobody’s fooled.**************Avoid this company at all costs or it will cost you dearly. They crammed our stuff in their rented Budget truck and damaged numerous items in the process. It was truly shocking to see how awful the crew was at protecting and loading our stuff. This disaster unfolded before our eyes over the course of a nightmarish twelve hour day. They also dropped and completely shattered our wooden credenza and the crew even forgot about our mattress in the stairwell. Were now reminded of their ineptitude everyday when we look at our damaged sofa, dining room table, recliner, side tables, lamps and other items. This company is an absolute joke.After several frustrating exchanges with Carlos the manager (read other online reviews and you will see how frustrating dealing with this guy is) about our damages, we agreed to file a claim with their equally sorry third-party claims company to recover our damages. Of course, Carlos will remind you as many times as he can that his damages are limited to thirty cents per pound as noted in the contract you sign with his company. This is basically a contractual provision for his company to freely destroy your property. And destroy your property, they will. Several months later, we were notified that we would be compensated less than a $100. Are you kidding me? $100 wont even cover the cost to repair our torn up leather recliner.It is now my mission to share the story of my nightmare experience so it doesnt become yours. DO NOT HIRE THIS COMPANY!

These movers are fast and so energetic, completed the moving before the estimated time. Nothing wrong was done by them, also they moved the things so cleverly by organizing their movers into 3 teams. After completing wrapping, they started moving and they moved it safely. Its such a smooth and affordable deal. Im so happy to find In and Out moving.

Im giving our experience with In & Out a mixed review.The Good: 1) Getting a quote and booking was easy and convenient. All the information I needed was provided in the quote and it was all clear, reasonable and understandable. The free concierge service for switching utilities was an unexpected and very convenient bonus.2) The team that showed up to do the moving was professional and they worked HARD.3) All of our belongings survived the move without a scratch, except for the stand for a computer monitor that would have been fine if it had been packed correctly.The Bad: 1) The crew was estimated to arrive between 8-9 am. The truck did not arrive until 11, and while we waited, I was only able to get in touch with the answering service and was not able to speak with anyone to get an ETA or an explanation of the delay.2) One guy was apparently a no-show, which left only 2 men to do most of the moving. That left one man to pack the truck and one going up and down the 3 flights of stairs over and over. A third guy arrived to fill in for the no-show around 1:30.3) As a result of being short-staffed, the move took MUCH longer than it would have otherwise - a whole 5 hours for a one-bedroom apartment. By the time they arrived at the new place to start moving in, our tow-zone time limit had run out and they had to park the truck in the alley instead as there was no room on the street.When it came time to pay the bill, we were fairly priced for the amount of time that there were only 2 guys working, but since the move took so long the bill still ended up being much more than it likely would have been if there was a full 3-man crew during the move-out portion.Bottom line: The movers that showed up did a great job, but the company needs to make sure it has its staffing and scheduling needs in order, and communicate with the customer when there is a problem or a delay.

Our movers arrived right on time and were friendly and efficient. They were very careful with our belongings and our items arrived at our new house with no damage. The price was incredibly reasonable. Cant say enough good things. Weve used this company several times now and have always been pleased!

In & Out is competitively priced and we have been able to get movers on short notice (2-1 week in advance). This was our second time using In & Out and we were more pleased than the first time. The movers were super fast and helpful. My husband appreciated their service, especially, because we had a newborn and I was pretty much useless to him. The movers had a positive attitude and handled our items with care. It is a no frills company that gets the job done.

In & Out Moving is a lifesaver. My husband is on a business trip and I got the lovely task of finding a (last-minute) apartment and moving with our zoo (two cats & dog)! Fun right? Well, I was freaking out, but found a beautiful apartment in Chicago. I called In & Out Moving and they scheduled me in right away. On moving day, the movers arrived on time. I was still scrambling to get everything packed (Im a neat freak), but these guys packed my remaining items just as I wouldve. I was impressed! They wrapped everything in blankets, put my clothes in wardrobe boxes, and accommodated all of my requests. I am very happy with their service and hardwork. Using them again for my next move. Thanks In & Out Moving!

I had confirmed just a few days earlier that 3 movers would arrive by 8:30 since the $250 elevator was only available between 9 and 11.1. They were supposed to show up between 8 and 9am, so at 9 I called In & Out and Ellie answered. She said the movers had already arrived so we needed to wait a few minutes for them to arrive on my floor.2. At 9:15, I called Ellie again who stated that the movers were on their way and would be there in 10 minutes. I asked her why she told me they had already arrived to which she responded that I made up the story.3. At 9:30, I again called Ellie who said she would check with them, but said I should call the movers myself. She gave me the number and quickly disconnected.4. I had to call the movers to find out they would not be there for another 20 minutes.5. Two movers arrived at 9:50 so I called Ellie again and asked to speak with a manager. Carlos answered and said the guy that was supposed to be on my job was killed in a warehouse fire that day. I said that it was obviously awful, but wanted to know when a substitute would arrive since two movers would take so much longer and thus cost me more than the 3 would have. He said a substitute would not be coming and if I didnt like it, I could cancel the move. Obviously this was not an option. I had to pay for another time block for the elevator because they were late and did not bring the appropriate resources.6. The two movers were good, but there is only so much they can do when the bottleneck is the elevator and how quickly it is loaded and unloaded.7. Carlos the manager showed up and helped move the couch and in doing so gashed a corner, scuffed the ceiling, and banged into a halogen light which subsequently caught fire.8. The rest of the actual move was uneventful, but when it came time to pay, I was charged for five wardrobe boxes that I was quoted to get for free.9. I was charged 40 for tape that I was told was part of the price of the move.10. We had an emergency come up but the movers would not leave without the credit card confirmation coming from Carlos. So we called Carlos every 5 minutes for 35 minutes until he finally put through the charge.11. Carlos manager, Ariel, called me the following day because In & Out made an internal mistake and charged my order through their Boston operation and not the Chicago operation. He asked how the move went and I told him horribly to which he said, well, I can take off $80. The move was a full $250 more than expected from the hourly perspective, not to mention the extra $250 I had to pay for another 2 hours for the elevator.

These movers were easy to book, fast and efficient. They were very friendly and, despite being paid by the hour, worked extremely quickly. I used the company to both pack and move my belongings. While they did a great job with the moving, I would say the packing was a little slapdash - things sort of randomly thrown into boxes. We were not moving very far and had mostly books and clothes so this wasnt an issue, however if our things had needed to stay in storage I would not have been happy with the packing they did. Some items may have been damaged had they stayed in boxes the way they were packed.For the price I would say it is good value and you get what you pay for. If you want your things packed really carefully/neatly, better to do it yourself. We were in a pinch in terms of time and for this reason having In and Out pack our things was the best option.I should add that none of our belongings were damaged and that all correspondence with the company was timely and professional. If I were doing a similar, same-city move I would book them again.

Wish that there were more stars. Just used In & Out Movers today. They were fantastic.They were trully the very best. Setting up our move was so easy! I so appreciated the convince of having movers ready to help on the spot! Highly Recommend!

This was a very punctual company. Very good customer service. Joe and his crew was awsome. Would definitely recommend.

I have to admit, I move to nearby vultures apartments. Ive never been as pleased as I am with this company. They came and did the job in the most professional way. Stand in real time in the most precise way. The most important thing is that their price was the most profitable. I really thank you. Thank you very much for the most professional service.

Hated Moving, but Great Experience with In & Out!Moves are nerve-wracking even in the best circumstances, and I was not in a best circumstance. However, In & Out was just the right moving company for me. Carlos was very communicative with me before the move, providing correct pricing and fee information (both over the phone and email). On the day of the move, the foreman Jose was more than capable for the job! I was worried with my lack of experience with professional moves, but Jose and his 3 men were wonderful. Jose ensured that I understood all of the forms and fees prior to beginning the job (very important in my book), and then managed the packing and moving process smoothly. There was no problem or complication that came up that Jose couldnt handle. The entire crew was kind and very focused. I absolutely, DEFINITELY RECOMMEND this company in the future!**Great Communication & Responsiveness, Wonderful Customer Service, and Very Efficient**

I moved from Muncie to South Bend. Hill and Tayrell were my movers. They were so professional. They took care with my belongings and everything arrived on time and with no damage. I was so impressed with both of these men. I also was impressed with the service I received at such a great value. I highly recommend this company and I highly recommend Hill and Tayrell.

I had a very exquisite experience very recently with Alex and his crew they were all funny polite and quick I most highly would recommend these guys to my family and friends keep up the good work guys thanks👌💯💯 you know I had to leave a good tip😉👍

Save your $ and give your business to a different company. We liked the guys that came and physically did the moving and got along quite well. However, they used a quarter to a third of a role of tape on each item they taped up...which we paid for. Some of our stuff went missing and still hasnt turned up 4 months later. My wifes an editor and the movers damaged one of her computer monitors. We filed a claim...around 2 months ago now. Nothing. No follow up. My wife just ended up buying a new one. We initially booked them for 2 moves; one was out of our condo one day and the other was a move into our house the next day.Our move into the new house got delayed, which happens, I totally get that. However, there were no backup options other than us being inconvenienced. Our house move was pushed from the afternoon on our closing day to the morning of the next day. Then it was pushed to late morning. Then it was pushed to afternoon. We had a house with no furniture and were sleeping on an air mattress in sleeping bags...and this was AFTER paying $1000 for the first move alone. We told the powers that be that we had plans, that all of this was supposed to have been done already, that it was unacceptable...and we got sorry let me see what I can do...but nothing was ever done. In the end, we fired them for the second move. We shot ourselves in the foot because it became pretty much just me getting piece-meal moving done when I could, but at least we werent handing a company we were furious with another grand. And so, to reiterate, its been 4 months since our move and we still havent gotten any kind of word about our claim for the damaged computer monitor and were still missing random things...like a bluetooth speaker. Just...just dont give them your business. They dont display any respect or professionalism to the people that give them business.

I chose In & Out Moving & Storage because they were one of the few places in Chicago that would store my stuff for a week and also move it. They had great service and great prices and did a great job with a pretty difficult move. They were very fast and professional. Many of my friends have told me the horror stories that they had experienced with other moving companies. I can happily say that In & Out was a breath of fresh air.

This was my best move yet. Great service very professional. Thanks joe, great job guys!

Labor Day Weekend - last minute move request - and In & Out replied and worked diligently to make us happy! Unbelievable service, reliable and easy to coordinate with. Ariel (Rep) was outstanding - our long distance move from Chicago to Florida was on-time, accurate and fair priced - and no hassles! So hard to find in todays worldCant recommend enough - best to In & Out - John

The whole moving team was very well mannered. They moved my couches in perfectly and did it in a timely manner.Love their work ethic.

If you don’t care whether or not your movers show up, then this is the company for you.They were supposed to arrive between 1pm - 3pm. When I called at 3:15pm, I was asked by Eddie,“Are you sure the move is under your name?”And then,“Are you sure the move is for today?”(!!)I told Eddie I just spoke to him a couple days ago to confirm, and yes, I had an invoice for today. Eddie had been very nice when I arranged everything with him, but at that point he couldnt get me off the phone fast enough. And no apology whatsoever for the no show.About 30 minutes later, I got a call back from an Eric, who turned out to be the manager.He claimed that he had just been made aware of my move; that he could see my invoice for today, but for some reason I was not in their system.Eric said all crews were on jobs, so my move would have to take place TOMORROW between 2pm and 4pm.I told him it was the final day of my lease- I needed to be out TODAY as was scheduled with them a MONTH ago. A new tenant was moving in the next morning, and I would incur a huge financial penalty if I wasnt out by morning.Eric’s response to this was that he cannot create miracles.”Around 530 Eric called to let me know he’d done me the favor of changing my move to tomorrow morning instead of the afternoon. In & Out doesnt seem to understand how leases work. He also did not seem to grasp that a tenant moving in the next day would be a major problem for everyone involved.They never once acknowledged their colossal screw up, nor offered a genuine apology.Collins family movers added me as their last job of the day (something I was expecting from In & Out, frankly, but they dont care about customer service).Im happily in my new home now, no thanks to In & Out whatsoever.

I have been working for a multinational company for past 6 years. I have been promoted many times and with each promotion my boss transferred me to a new location. Since I got a good increment and a good house so moving to a new place was not a big headache. The only headache was packing and moving all my stuff every time I got a transfer. In each house I spent so much time adjusting all the items in place. So whenever I had to move to a new place it was very difficult for me. A friend told me about In & Out Moving and told me how easy they can make my packing and moving work. I called them and talked to their customer associate. Within few hours they sent some people to my house to start the work. They packed each and every thing with so much care. They were very professional in handling all the items including all fragile things. It seemed that they were packing their own stuff. Without much delay they completed the whole work in 3-4 hours and left for the new location. The delivery was made on time and the movers unpacked everything. They put all the boxes in the right rooms and they asked whenever they were in confusion. It didn’t even cost me that much for the amazing services I received. It really was the perfect way to relocate.

If you don’t care whether or not your movers show up, then this is the company for you.They were supposed to arrive between 1pm - 3pm. When I called at 3:15pm, I was asked by Eddie,“Are you sure the move is under your name?”And then,“Are you sure the move is for today?”(!!)I told Eddie I just spoke to him a couple days ago to confirm, and yes, I had an invoice for today. Eddie had been very nice when I arranged everything with him, but at that point he couldnt get me off the phone fast enough. And no apology whatsoever for the no show.About 30 minutes later, I got a call back from an Eric, who turned out to be the manager.He claimed that he had just been made aware of my move; that he could see my invoice for today, but for some reason I was not in their system.Eric said all crews were on jobs, so my move would have to take place TOMORROW between 2pm and 4pm.I told him it was the final day of my lease- I needed to be out TODAY as was scheduled with them a MONTH ago. A new tenant was moving in the next morning, and I would incur a huge financial penalty if I wasnt out by morning.Eric’s response to this was that he cannot create miracles.”Around 530 Eric called to let me know he’d done me the favor of changing my move to tomorrow morning instead of the afternoon. In & Out doesnt seem to understand how leases work. He also did not seem to grasp that a tenant moving in the next day would be a major problem for everyone involved.They never once acknowledged their colossal screw up, nor offered a genuine apology.Collins family movers added me as their last job of the day (something I was expecting from In & Out, frankly, but they dont care about customer service).Im happily in my new home now, no thanks to In & Out whatsoever.

This is the second year in a row I have used In and Out moving and I am beyond pleased. They were on time, efficient, and had a great attitude during the move. The rates are extremely fair and I felt like I had a great deal and quality service at the same time. I have recommended this company to many of my friends in the city, they are great!

I booked In & Out Moving for my long distance move from Chicago to Denver. From the start they were great! Carlos spent so much time on the phone with me explaining pricing and how the move would work to figure out what options would be best for my needs. I picked up my free boxes and tape at their warehouse and spent another generous bit of time in person with Carlos patiently going through more details. On moving day the movers were on time and worked efficiently. Pricing was exactly what had been detailed with no hidden fee. (I packed everything on my own so had limited needs for additional tape and boxes). The whole In & Out team has been friendly, patient, and very responsive at every point of contact through the process of research to booking to the actual move. I would definitely recommend In & Out.

The move crew was great! There were three young men and they moved over a hundred boxes then carefully wrapped and moved our furniture. They did the job within the targeted time and our stuff was put into storage. We look forward to getting the furniture back once were in our permanent home. Jose, one of the movers, explained the breakdown of the bill and was patient with our questions. We used In & Out for a move in the past and liked the friendly service. From our initial contact with Carlos to the crew, the moving experience went smoothly.

The workers were great, but because of the length of the day they did not reassemble all my furniture. I found today that I could not find one of my coolers too. Also the next day, the owners wanted to raise the price quoted. I think this happened because I didnt tip the workers! Unfortunately when Im paying a pretty penny for the service, and the strain of relocating, I dont think tipping is required.The workers worked hard though I have to say

@in & out moving was great. They were easily able to accommodate a last minute move into a new apartment. The 3 man crew arrived right on time, quickly and carefully cleared my items and got me moved into my new home within the minimum billable time. The moving supervisor explained the insurance minimums and other terms and conditions clearly and I was happy to tip my movers for doing such a good job. I would recommend In and Out for any residential relocation.#chicagomovers

What an energetic crew! I was very pleased with their working strategy and timeliness. The crew finished moving before the estimated time, which was amazing!I liked their safe moves and team splitting strategies to accomplish the moving task. In and Out moving company will definitely be recommended by me for their professional job.

The moving team sent to me by In & Out Moving & Storage demonstrated superb determination and great skills in their work. They showed that they can be relied upon as they were in total control of the moving process. It made my relocation so much less stressful knowing that I have knowledgeable and dependable movers taking care of my belongings.Their charges were comfortable and I would recommend In & Out Moving & Storage to everyone .

Ive used In & Out Moving & Storage 2 times now, and had the pleasure to recommend them to friends and family, who also had a great moving experience. The guys were always on time, quick and very careful with my belongings. Everything arrives in the same condition as it was packed. In addition, I appreciated the confirmation call, wardrobe boxes and an extremely clean truck. All of the guys were very nice, and very good at what they do. They took good care of my furniture, and moved everything out and unloaded it quickly. I was so relieved to have such a great, quick, professional experience.Amakoui

If you don’t care whether or not your movers show up, then this is the company for you.They were supposed to arrive between 1pm - 3pm. When I called at 3:15pm, I was asked by Eddie,“Are you sure the move is under your name?”And then,“Are you sure the move is for today?”(!!)I told Eddie I just spoke to him a couple days ago to confirm, and yes, I had an invoice for today. Eddie had been very nice when I arranged everything with him, but at that point he couldnt get me off the phone fast enough. And no apology whatsoever for the no show.About 30 minutes later, I got a call back from an Eric, who turned out to be the manager.He claimed that he had just been made aware of my move; that he could see my invoice for today, but for some reason I was not in their system.Eric said all crews were on jobs, so my move would have to take place TOMORROW between 2pm and 4pm.I told him it was the final day of my lease- I needed to be out TODAY as was scheduled with them a MONTH ago. A new tenant was moving in the next morning, and I would incur a huge financial penalty if I wasnt out by morning.Eric’s response to this was that he cannot create miracles.”Around 530 Eric called to let me know he’d done me the favor of changing my move to tomorrow morning instead of the afternoon. In & Out doesnt seem to understand how leases work. He also did not seem to grasp that a tenant moving in the next day would be a major problem for everyone involved.They never once acknowledged their colossal screw up, nor offered a genuine apology.Collins family movers added me as their last job of the day (something I was expecting from In & Out, frankly, but they dont care about customer service).Im happily in my new home now, no thanks to In & Out whatsoever.

I had a good experience with them. From the first call to the actual moving. Very fast and polite. I had a very complicated moving that lasted from 8:30 am to 5pm and they made the experience to be smooth. I would highly recommend them.

Great job and crew! Did the job efficiently and diligently. Friendly guys who have been doing this for a while and know what theyre doing. The job ran a little linger than estimated, which I think is pretty standard in the industry, but Im very pleased with their work and would recommend.

I recommend in and out moving and will definitely use them again! I moved from a 3 bedroom apartment in downtown Chicago, to our new house in Oakland NJ, they came on time and the crew packed everything carefully. It took almost 4 hours to get everything ready, and the about 2 hours more to get everything in the truck. We had so much stuff it’s not even funny… we had to get rid of some old toys and furniture. Moving from Chicago was not an easy decision, I was born and raised in Chicago…my husband had to relocated to NJ with his Job, and it was a tough decision. We’ve looked at few options and different types of moving services and moving companies. In and out movers had reasonable rates and had an opening May 28 so we decided to go with them. So our whole shipment arrived safely to our new location in NJ and they unpacked and moved every item where we wanted it. I’m very happy with our moving experience, because moving is very stressful.

I have moved my apartment several times in the past 5 years, I think I have never been so satisfied as much with other companies as much as I am with the crew that just moved me. Jonathan, Gerry and Charlie really performed so professional and did an outstanding job. I highly recommend IN & OUT Moving. By the way, Im a very meticulous person and I was happy to see that the service really stood up to my expectariond. Well done to them, I have no words to describe how everything was so on point without any delay and not even a scratch to the furniture. Thank you guys for putting up with me and making it so smooth.

This company was amazing very affordable and very professional... I would recommend this company to the rest of my friends and family Thanks again guys

I had a friendly, professional and efficient team come help me move all of my stuff into their storage unit for a week while I wait until my new apartment is ready to move in. They did a great job wrapping the items that needed to be wrapped and I felt comfortable entrusting them with my belongings for the week interim. Hiring them ensured peace of mind. Im happy that weve found them and am looking forward to them helping us move everything into our new place.

LITERALLY THE WORST MOVING COMPANY that is somehow still in business. Do not use this moving company unless you want to pay them thousands of dollars to lose your items and pretend like nothing happened.On top of being over two hours late for the initial pick of items, wasting an extra two hours during the transit, (we left the same location at the same time as them) and overcharging us, they also lost multiple items of ours.After repeatedly calling the company as well the delivery drivers, we never received a call back or response from anyone. The one time I was able to get ahold of anybody, they said they had no idea what had happened to 4 of our boxes and hung up on me.Now over a year later, a kind woman, who was somehow given our boxes, contacted us to return our items to us. When she asked the company about our items, they told her we had explicitly asked for those items to be thrown away.Firstly, the company gave our items to another person OVER A YEAR LATER. Secondly, why is this woman responsible for disposing of other peoples items? Thirdly, WE ASKED MULTIPLE TIMES TO RETRIEVE THESE EXPENSIVE ITEMS AND WERE TOLD THEY DIDNT EVEN KNOW WHAT WE WERE TALKING ABOUT. But instead, they were just lying to us and giving our personal items to random people miles away and years later.I have never had a more horrible moving experience in my life. Even if they hadnt lost my items, I would have rated them 1 star for how awful their service was. Now that I have had to spend thousands of dollars replacing my items, I would give them negative 1000 stars if I was feeling generous.YOU HAVE BEEN WARNED!!!

Mario was a great mover and showed up on time. I would recommend him and his services.

So happy with In & Out Moving & Storage. Carlos, Isaac, Wilson, Andre, and Miguel were professional and hard working. They helped me moved impossible items from one apartment to another, swiftly navigating elevators, parking, and narrow hallways. I COULD NOT have moved without their expertise and help. Thank you!

Incredibly professional from start (requesting a quote) to finish (handling the paperwork post move). They were very transparent in what the quote was and I loved the they prorate the time by 15 min increments. We felt that the pricing was fair across the board. Carlos and his team to care to wrap everything and had a system that made it seamless. They noted furniture before the move that might be chipped or unstable and helped us refine some of our packing to make sure it was a success. We utilized the concierge service that was as easily streamlined as the move and were excited to have all of our utilities taken care of as well as cable and internet. We really appreciate their hard work, professionalism and care. As a real estate professional having experience and second hand feedback from many movers we think these guys deserve an A+

Mario was very good at his work I would recommend him to any one. Great job

Ive used them twice and will never use again. First time they forgot a part of our bed on the truck and we had to wait for them to find it and bring it back before we could put it back together.Second time they dropped the box-spring of our new bed down the stairs which put a huge hole in our wall! Some of our furniture looks like it was forced back together and has never been the same after the move as well.With the hole in the wall, after multiple emails and phone calls/messages to get the hole fixed, they stop responding. I gave up after about 3 months. The crews you get are also apparently hit or miss. The first crew was pretty good but the second crew was a mix bag. The truck they used looks like its been through a demolition derby.Price wise, they were really cheap, so only use if you dont care about what youre moving...

Update - After my original review the management of In & Out Moving & Storage, reached out to me and agreed to reimburse part of the amount i was charged. They contacted me immediately after I posted my review, which shows management is at least interested & involved in maintaining the companys reputation.Original Review - Was charged more than double what we were quoted. The racket for some of the moving crews is simple, the more time they spend wrapping things up with tape, the more they charge you for supplies, and the longer it takes. We were charged a few hundred dollars in unnecessary packing supplies. The crew used two entire rolls of tape, to secure an unopened crib from pottery barn. Fed-ex had shipped it across the country as is, but the movers couldnt move it down the street without charging me for two rolls of tape and 20 minutes of labor. The three of them also dismantled a bed that only required an allen-wrench, and about 3 turns in the four corners. It took them 30 minutes and they took every screw out of the entire bed. Last but not least, they all smelled, they said they would move faster if we tipped them good. Bad experience overall. I would assume your experience with the company is entirely dependent upon what crew you get. They also stand over your shoulder and read your review you write to their supervisor at the end of the move

These movers were the quickest, hardworking fellers that I have ever seen! The movers could have been slower to create my time to go over the three hours and cause me to pay more BUT they were considerate to work their hardest to keep in my time frame. YAY Wayne and Hernandez!Will definitely use them next time! Best prices in Chicago!

LITERALLY THE WORST MOVING COMPANY that is somehow still in business. Do not use this moving company unless you want to pay them thousands of dollars to lose your items and pretend like nothing happened.On top of being over two hours late for the initial pick of items, wasting an extra two hours during the transit, (we left the same location at the same time as them) and overcharging us, they also lost multiple items of ours.After repeatedly calling the company as well the delivery drivers, we never received a call back or response from anyone. The one time I was able to get ahold of anybody, they said they had no idea what had happened to 4 of our boxes and hung up on me.Now over a year later, a kind woman, who was somehow given our boxes, contacted us to return our items to us. When she asked the company about our items, they told her we had explicitly asked for those items to be thrown away.Firstly, the company gave our items to another person OVER A YEAR LATER. Secondly, why is this woman responsible for disposing of other peoples items? Thirdly, WE ASKED MULTIPLE TIMES TO RETRIEVE THESE EXPENSIVE ITEMS AND WERE TOLD THEY DIDNT EVEN KNOW WHAT WE WERE TALKING ABOUT. But instead, they were just lying to us and giving our personal items to random people miles away and years later.I have never had a more horrible moving experience in my life. Even if they hadnt lost my items, I would have rated them 1 star for how awful their service was. Now that I have had to spend thousands of dollars replacing my items, I would give them negative 1000 stars if I was feeling generous.YOU HAVE BEEN WARNED!!!

Moving across the country is not new to me. I have to move across the country because of my job and I used several Moving companies. But after using In & Out Moving during my most recent move, I became fan of them. Everything was spot on. From the onsite estimate to the delivery of shipment, all was well organized and perfectly executed and the price was more than reasonable. For the very first time, I moved without a hitch. Thanks a lot guys.

Wonderful job moving my furniture to my new apartment glad I chose in and out

As we all know, moving is never easy and in my case it was a very emotional day but Carlos at In & Out Moving & Storage came through for me in more ways that I can possibly express. He made sure everything was handled exceptionally! The movers were professional and handled all of my heavy furniture with care making sure that everything was wrapped accordingly. There wasnt a scratch or broken glass on any of my items which made me very happy. The move into my new place was also handled with the same professionalism and care, they even took their shoes off in my new place because I had just gotten brand new carpeting---talk about accomodating! Overall, everything went great, I have no complaints. Thanks again for taking great care of me, you made a very difficult day a lot easier to handle!

Jim and his crew moved all my things perfectly thanks in and out

The office people are friendly and VERY helpful. The movers worked fast and furious and were done in no time. Would definitely use them again. Prices very reasonable.

I LOVE THE MOVING SERVICE THEY DID A GREATJOBCHARLES K WILL RECOMMEND HIM AGAIN

They were excellent! The entire job took 2 2/1 hours or so from start to finish, including the drive. The only hitch they had was their billing computer didnt get a signal from my house. That took 15 minutes to fix with a phone call. Id recommend with the highest rating.

The guys were friendly and pretty efficient. Our things were moved safely and quickly, and at a price that no other company could compare to. I would recommend In&Out to friends.My only issues were that we asked for a 3 man crew and were sent 4, and I had some packing supplies that I requested they use before their own (you know, so I didnt need to pay $7 for a box that costs $2 at Home Depot), and they didnt do that. I was originally quoted at 6 hours for a 3 man crew, but when they showed up (with 4 men) this changed to 7 hours. My husband and I helped out and it ended up being 4 hours. In the end, the extra person wasnt too big of a deal, but it was a change in plans I wasnt expecting.

Ive never been so pleased. Theyre really great. There is high reliability. They were on schedule, everything was perfect. Highly recommend!

Joseph did a really good job with keeping my things in storage nothing was touched

This was by far the worst move I have ever had. I am a professional interior designer and move my clients in and out all the time and deal with moving companies on a daily basis. The lack of disregard and care they took for my belongings doesnt even make sense, as their sole job is to care for my belongings. The amount of damage they caused not only to my boxes, but every pieces of furniture and my brand new wood floors almost seems impossible to achieve. I have upwards of $3000 worth of goods ruined or damaged. I know I did not opt for my own insurance, but this level of damage want even fathomable to me. And the discount they offered to me is a joke, a $25 Yelp Good review discount. I did not take this as I felt I use it to everyone else to let you know do not use them. Any good reviews are solely based on the fact they give a discount, do not believe them. Do not use this company. There are plenty of other lower priced companies out there.

My only complaint about In & Out Moving & Storage is that they were late to arrive. They were supposed to arrive between 12-2pm and did not arrive until ~3:30pm. However, once they arrived, they moved very quickly. They were easy to communicate with and all of my belongings made it safely to the new location.

This is the second time that I have used In and Out Movers and would continue to use them as well as recommend them to friends and family. They treat your furniture and belongings as if it were there own. Kudos guys on a job well done!!!

No one likes the process of moving. I stayed in the same place for 6 years because I didnt want to deal with the hassle of hiring a moving company and everything that comes with it. When we decided to move we were super stressed just thinking about hiring movers. We called several places to compare quotes, but no one came close to matching In & Out Moving & Storage . I was worried about damaging my precious furniture, but they did a great job wrapping and padding it. The whole process was a lot shorter than I thought it would be. These guys are the best in the business.

Best ExperienceI would like to say thank you again In&Out Moving.I moved several times throughout the last 5 years due to my employment. out of all my experiences this was the best one. there men where well polite, courteous and well mannered. They even sat down and coached my mother out of a panic attack.

I work for a freight shipping company that specializes in smaller more fragile shipments. We use these guys to do pickup and deliveries and this is our go to when we need our shipments handled with extra care. They are great. Their prices are reasonable, they are fast, efficient, and friendly. I would definitely recommend them.

Mario is very polite and knew what he was doing. Highly recommend and would use again!

The truth is I thought I knew and understood about moving. Last time I chose a local company and it was not good. This choice in my opinion in this society is optimal. I really highly recommend it!

I can’t possibly expect a group of strangers to understand my attachment to the things I own. But these things I bought with hard earned wages. So the movers from In & Out Moving had to be really reliable. Since the moment they arrived, they were very polite and friendly. Their work was very efficient and they wasted no time while packing and loading all my belongings. By the time the men had left with my belongings, I was sure that my valuables were safe in their hands. They really did deliver everything unbroken and undamaged. I still can’t believe how easy they made my move seem like. I will be forever in their debt.

We did not have a good experience with In and Out Moving. We needed kitchen cabinets and appliances moved. The couple we purchased them from had used In and Out Movers to move the kitchen into a storage space so we decided to use them as well. I called and scheduled the move with them three weeks ahead of time. The customer service worker who answered the phone told me she knew exactly what kitchen I was referring to. In and Out Movers gave us a window of 2:00-4:00. The movers showed up around 7:00. When they arrived we were told they hadnt anticipated moving the appliances and we could reschedule or pay for two moves. We needed the cabinets and had already waited for 5 hours, so had them move those. The crew worked hard and seem like nice guys. When I called the next day, they offered a small discount, and to schedule the rest of the move for first thing in the morning the following week.We agreed to this and thought things were resolved. The following day we were contacted and told that time and day was no longer possible. We were offered another afternoon slot or a morning time two weeks later. In the end, I needed to hire other movers to get everything moved. In and Out Moving cost us a lot of time and money, and we would not recommend them. They need to put a greater focus on customer service.As for your response, the information for what was in the move came from your own work order, as you moved these items into the space. The reason light was an issue was because you arrived three hours late, close to 7pm. We did reschedule. I set everything up, including time away from work, and then you backed out. Working with your customer even when things go wrong will prevent these types of reviews.

In & out did a very nice job with my move, and I would recommend them. The movers worked hard and quickly. There were some challenges items, like a treadmill, but the crew handled it with ease. Nice job overall.

This is my second time using In and Out in the past 6 months and both times the service was excellent! Ellie is a pleasure to work with. The movers arrived on time; carefully moved the items out of the house to avoid damaging the house or the items; carefully moved them into the new house. Could not ask for a better experience. And the price could not be beat!!I also recommended In and Out to a friend for a long distance move, and they were extremely happy with the entire process.

Mario was great took good care of me Would recommend him again who is very helpful

Definitely telling my family members about them would reccom end to everyone

In and out u guys are amazing I’ve used several moving companies in my life time I’m almost as old as god lol but the team u sent me was spectacular