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Pieza Automotive
5344 S Archer Ave, Chicago, IL 60632, United States
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Pieza Automotive
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Pa
Review №1

First class owner who teaches his crew old school values. Owner John is very knowledgeable, honest, and fair. What more could you want when you NEED you vehicle fixed. Wouldn’t spend my money any place else. Grateful to have a repair shop so close to my residence. John, Nancy and his crew are the BEST.

Di
Review №2

I happened to find this shop from a Google search and boy am I happy I did! They are extremely professional and knowledgeable of their work. I called and explained that I thought my car needed freon and was told to come in so they could check. Once I got there, they took my car immediately and was done servicing it in under 20minutes! They are good at what they do and honest people. I will definitely be back for future service! Great job!

Je
Review №3

Good and friendly shop fixed my AC and my truck I think they deserve 10 ⭐️ Makeing then my new mechanics

Bo
Review №4

I set an appointment via Lyft with Pieza automotive for an inspection, drove all the way here to be told they wouldnt be able to see me until and hour and half from now.

El
Review №5

Really great service! Very kind and personable staff. They demonstrated and explained what was recommended to have fixed and why.

Ja
Review №6

If you want your car to run smoothly. And pay a decent price, dedicate yourselves to Pieza. Its worth it.

Ta
Review №7

Best Mechanic Ive been to, they know my Car. And the price is always reasonable

Da
Review №8

The people in the shop were nice. The price my sister was quoted was extremely expensive. Thats not being held against you guys.

GG
Review №9

Just had rear breaks and a control arm done on my pick up, very fair pricing and awesome customer service. Will definitely be bringing my vehicles here going forward.

Ed
Review №10

Very professional Excellent quality of work to, the value is just outstanding plus they test your vehicle Before you drive away And lastly they give you great advice for the future.

Pa
Review №11

I started 2 weeks ago, when my first headlight when out on my 2014 Traverse, but because of the weather I wasnt able to fix it ( when we had done it before at home) then last week the other went out too. This morning I searched shops near me, and saw the reviews for Pieza Automotive, and called, explained my situation to them, Nancy, the girl at the front desk said to wait an hour, and then take it to them, so I did, left my vehicle there and within 45 minutes, it was ready. I GIVE 5 STARS 🌟🌟🌟🌟🌟, Not expensive, nice service, close to home. Thank you!!

Li
Review №12

Honest and affordable! Stop looking John is the guy.

Ma
Review №13

New to the area so I had to trust Google and Yelp reviews...You were all correct. This company is great! Ursula is friendly and fun at the service counter. John and his crew did great work. Pointed out another job that could be done but said - on a car this old, I dont know if I would invest the money. Well just keep an eye on it. Most shops would have told me that this repair was necessary to keep me on the road. Gotta appreciate the honesty!

Be
Review №14

Great customer service and very fat and what they do

Af
Review №15

Wonderful people and service! No gimmicks, just there to help fix your car at the best affordable price possible. I would recommend to anyone!

Ka
Review №16

Pieza Automotive is a hidden gem on Archer. I have lived in this area for over 30 years never knew it was here. John was reccomend by a friend. Prices are reasonable and the service is the best! John is a no b.s. kind of person, hard to find people like that these days. Took the car in on Tuesday morning had an answer as to what was wrong by the afternoon, picked up the car Thursday morning.

Yv
Review №17

Great service and awesome work! Recommended!

Ri
Review №18

Knowledgeable no nonsense staff. Honest work.

Ro
Review №19

Great Customer Service. They do Great Work for Reasonable Prices. I recommend them to all my family and Friends.

la
Review №20

Ursula is the greatest!!!! John, Stanley and Mike are awesome!!! They do excellent mechanic work. They work with you and tell you the truth about how they will go about repairing your car. I love you guys and gal!!!

Ni
Review №21

Awesome 👍 service.

La
Review №22

I called about my 2003 ACURA TL S TYPE and I spoke to a guy name Mike. He told me to bring it in so they can look at it gave me a call before they did any work on it reasonable price NO STICK without a pistol just honest business. I trust this place I will definitely be taking my car back to them ......just one more ads I work at midway they offered to give me a ride back to work so again fellas keep up the good work and your customers services

D
Review №23

As always this spot is nothing but honest and I wouldnt go anywhere else. What could of been over $2,000 turned out to be $395 for coils!

me
Review №24

Great service! Ursula was great help and also the mechanics. Hard to find a place that is trustworthy and friendly. I am glad I found this place.

St
Review №25

AWESOME! SERVICE, THEY ARE GREAT MECHANICS, GOOD PRICES ...URSULA IS THE GREATEST SERVICE ADVISOR!

la
Review №26

Knowledgeable employees

Ry
Review №27

I was driving to midway and my car died on Cicero. I literally was on fumes when I came across Pieza. John and the folks at Pieza were able to successfully fix my car. Great service and great people!

Xo
Review №28

My car has been on the road over 13 years & runs like a charm thanks to the Pieza Team who has been maintaining general up keep and repairing things that run down, Honest, prompt & reasonably priced you wont find better mechanics.Thanks Guys from the Green Malibu!!

Tr
Review №29

OMG, I HAVE TO TYPE IN CAPS TO CONVEY HOW WONDERFUL THIS AUTOMOTIVE REPAIR SHOP IS. I WAS IN TOWN FROM GEORGIA FOR BUSINESS AND HAD MAJOR TIRE DAMAGE COMING DOWN ON OF CHICAGOS STREETS. IT WAS A SATURDAY AND I WAS JUST ON EDGE BECAUSE OF ALL THAT WAS GOING ON. NOT ONLY DID THESE PEOPLE GET THE PART ON A SUNDAY MORNING BUT THEY DID AN OIL CHANGE, FIXED ANOTHER TIRE ISSUE AND DIDNT CHARGE ME LABOR AND THEY GOT ME AND MY HUSBAND BACK ON THE ROAD ***ON A SUNDAY*. I WILL NEVER FORGET YOU GUYS AND PROMISE IF I AM EVER IN THE CHICAGOLAND AREA AND NEED A REPAIR, I WILL DEFINITELY BE AT YOUR DOOR. THANK YOU AND GOD BLESS ALL OF YOU. URSULA IS THE BEST

We
Review №30

Really good work and reasonable prices. The only auto repair shop i trust. Ursala in the front is awesome and knows her stuff to

Ar
Review №31

I went in to ask about how much it was to fix my a/c. The person who was at the front desk was coming out of the bathroom and did not even greet me. He just nodded his head. When I asked him he said it was 80 bucks without asking any questions about my car. I then asked if they were busy and he said “well look at the garage it seems pretty full”. As I was leaving, a white lady came in and he greeted her so kindly and made conversation with her. I am a Latino and this man was racist and very rude. Beware of this horrible customer service especially the white man up front who I believe is the owner. Horrible!

Te
Review №32

I was very satisfied with the customer service here.I would highly recommend this place. Will definitely be coming back

Ma
Review №33

Great work, friendly and honest staff and timely repairs. Love this place to send my vehicle to.

Th
Review №34

Fast experienced friendly service.

de
Review №35

Very fast service and super friendly staff!!

Yv
Review №36

They do excellent work.However, at first I was told I would be paying less than if I had gone to the dealer. I ended up paying more. Paid two separate payments for a brake job. He explained why (accidently charged me for another customers bill the first time so he had to charge me a second time)... ended up paying more. I let it go.

Je
Review №37

Great work!!!!!!!! The best and reasonable prices and hes honest.

Jo
Review №38

I have been going to John since he opened on Archer.My 2004 GMC work truck has over 240, 000 miles and they keep it running perfectly .only fault is John went to St. Rita and the Army and i went to Mt. Carmel and USMC.

Jo
Review №39

As to the bad review from Reyes.. customer came in with no brakes upon inspection of vehicle both rear brake lines were completely rusted through and leaking brake fluid and in order to have any brake system working properly the brake lines have to be replaced if they are leaking so the cost of repairs to brake lines is not minimal. Customer come back complaining brakes work but are not the same as before and in with any vehicle that loses brake fluid you have to correct the leak in the sealed system before diagnosing any other problems. Our technicians are ASE certified in brake systems. We work with all of our customers to keep them satisfied. Personally we cannot please everyone, this was an instance a customer had more then one problem. We do our best to satisfy all our customers.

Cr
Review №40

Coming for a quick check up, I was mistreated by a lady. Right at the door. And when I question her diagnosis, said that she was not to discuss this with me, and she would throw me out. And told, that the brakes and discs would cost 1000!!!! Very unprofessional.

Ar
Review №41

These guys are great. Very satisfied 👍👍 got my car the same day.

Ma
Review №42

Great Service...they explain everything thoroughly(in my terms) :) I hope to stay as a customer along time.

Ri
Review №43

Trustworthy auto and truck mechanic. This place does good honest work. Thanks John and crew. R. Drum

Bi
Review №44

John and his staff are the best. Keep up the good work.

No
Review №45

Honest and professional service.

Ma
Review №46

Great work done here

Ma
Review №47

Very rude on several ocassions.today mlm Called and asked my car was ready was told yes got there was told had to wait for mechanic to pull car he was at lunch

Ar
Review №48

Drove in today with my hot van & within 20 minutes I was driving home with AC!!! So glad i came across Pieza automotive, I will definitely be a returning customer!!!

Mz
Review №49

Went into this place walked right in everyone looked at me not saying a word continued their conversation with a customer like I wasn’t standing right in the middle of them after while the lady at the desks said she’ll be with me this was on a sat at 2:30 she asked my issue then said they might not have enough time cause they were closing at 3 but I mentioned online it said 5pm she said nothing so I had no choice but to leave very unprofessional seriously.......

G
Review №50

Nice staff

CH
Review №51

Had work done in the past,pretty descent place..

L
Review №52

John and staff take pride in the work they do. they are not satisfied till you are.

Te
Review №53

Fast, honest, and reliable mechanic and shop.

Ki
Review №54

Exceptional service...friendly and affordable

Lu
Review №55

Good mechanic good mechanic

Jo
Review №56

Excellent service!!! 👍😉

el
Review №57

Ok pricey

Da
Review №58

😎👍

Information
5 Photos
58 Comments
4.5 Rating
  • Address:5344 S Archer Ave, Chicago, IL 60632, United States
  • Site:https://piezaauto.com/
  • Phone:+1 773-735-1772
Categories
  • Auto repair shop
  • Auto air conditioning service
  • Auto electrical service
  • Auto tune up service
  • Brake shop
  • Car repair and maintenance
  • Car service
  • Mechanic
  • Muffler shop
  • Oil change service
Working hours
  • Monday:7AM–6PM
  • Tuesday:7AM–6PM
  • Wednesday:7AM–6PM
  • Thursday:7AM–6PM
  • Friday:7AM–6PM
  • Saturday:7AM–5PM
  • Sunday:Closed
Health & safety
  • Mask required:Yes
  • Staff wear masks:Yes
  • Staff get temperature checks:Yes
  • Staff required to disinfect surfaces between visits:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Restroom:Yes
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