They will lure you in with a loaner guarantee then when it comes time not have one available for you. Also received a quote to flush our transmission for 209.00, to keep the warranty it has to be done. Received a phone call after dropping it off that it will be 309.00. I will not do business here again. Post review: (After calling them the issue was resolved and they were super nice about it)

Roger & Debbie are the best in the business! Both are very friendly & make you feel like you are #1 on there priority list! I appreciate everything they have done & continue to do for me! Great job guys!!!

I was treated fairly and greeted with smiles and friendliness. Everyone was great and provided for a fantastic buying experience. Much appreciated.

I have a 2004 Chevy Avalanche and in the past few years the employees have helped me a lot without obligation and it really inspired me to go to your dealership and I intend to keep coming back. Our first service on my wifes 2021 Buick was Excellent and we are now a new customer. Things never change the Personnel are the unsung heroes of many successful business. Thank You

Roger meet me immediately, knew my name. Took car, right away. Waiting room was clean, staff inside very friendly. My salesman (Justin) came and said hello, inquired how I liked the car, talked for a bit. I felt very welcome. Service did not take too long, and when finished I signed the forms and headed home.

Love all the people at John Holt! Rodger in the Service department is the best! Justin is the best guy to buy a new or used car from in town!

I had my oil changed and tires rotated, the service department as always, were very friendly and knew what I needed when I arrived. The time it took to do my service was excellent. Although the distance to John Holt Auto Group is about 50 miles from my house it is well worth the drive.

Friendly staff! Took care of business in a timely manner. Definitely will return!

We have bought 4 cars from John Holt and I would say we will continue to buy our cars there. Everyone is very nice and they take care of their customers.

We have been buying our new cars in Chickasha at John Holt for over 20 years. We get excellent service and attention. I highly recommend them, they are worth the drive.

Made buying a car seamless and easy. The fact that my salesman was willing to deliver my car to me, 3 hours away, was even BETTER! Our family is in love with our new ride!

The day before we were planning to leave on vacation we had trouble with our car. I called and talked to Debbie and she worked me in right after lunch.Our car was fixed quickly and was able to leave on vacation the next day as planned.

We have used John Holt for many years for our automotive purchases. We have been treated fairly and honestly every single time. This is not your typical car dealer experience. They are always knowledgeable and work hard to ensure that you have a great experience.

Best,fastest and friendliest buying experience we have ever had at a dealership. Josh was great to work with and even Mr. Holt came in and sat and visited with us. Financing was quick and easy! Professional all the way around. Would highly recommend!!!!

Clean facility, friendly employees, fast reliable service. Did not even have to pick my own color this time.

My wife had taken her 2014 Chevy Cruze in to John Holt for scheduled work on alignment, tire rotation and two replaced. Well, since that service, my wifes car was returned to her with two new issues that were apparent the same day. One issue is a popping noise when coming to a stop and when starting to go forward. The second issue is the car pulls drastically to the right.... She showed me by letting go of steering wheel while driving and in two seconds the car moved into the shoulder... This was never a problem before her visit.My main concern is that when she contacted John Holt they told her for $130 they would look at it...I believe both issues are a result of them fixing her car because both issues deal with parts of the car that involve the alignment...

Michael Ruth was outstanding. I was on the phone and emailed him so many times he had to be frustrated with me. However, he was always friendly and helpful. He was incredible. If he didnt have the answer he found it and got back to me quickly.This was first time to buy a new vehicle and he made it a pleasant experience.

Great dealership with professional staff and good prices. Lloyd Givens is a pleasure to work with. Ive purchased cars before with a 2-3 hour wait for the finance department. Finance department at John Holt was prepared and had me taken care of in 20 mins. Very happy with my car and the purchase experience.

Very Helpful, had the truck i wanted, made a fair deal for my trade.

All very professional had me in and out quickly

Always amazing! Friendly and fast service! By far the e best experience I’ve ever had at any dealership!

Justin Hart and the entire team at John Holt made purchasing a new vehicle simple and stress free! 100% of the purchase was done online and he even delivered our vehicle to us. The finance department helped us get the lowest rate around, beating our local bank’s rate! We are very satisfied with our experience and we will shop at John Holt again in the future!

This car purchasing experience was the BEST I have EVER had! Everyone at John Holt Auto Group is wonderful to work with...they LISTEN to what you want & work to make you happy!! John even gets involved in the process & its obvious that he loves what he does & sincerely wants his customers HAPPY!! WE DEFINTELY ARE! Thank you Mike & John & Jody for such a positive experience!!! We couldnt be more pleased!!

I appreciated how efficient everybody was throughout the entire process. Everybody was friendly and professional and got me out the door as quickly as possible.

Excellence experience. very professional, timely, and went above and beyond anyone else we have dealt with in many years.

We bought a vehicle from Justin in 2018 and had a great experience! My mother in-law bought one from him earlier this year and we returned to buy another from him as well! Justin is great at his job! Very knowledgeable, kind and doesn’t give you the run around! I imagine he will be the only one we ever buy from!

Mandy was excellent!! She made buying a car for my sister and I relaxed as possible. The finance department was also very kind and everyone made sure we had everything we needed. There was never any pressure on us to do anything we didn’t feel comfortable doing.

Traded my 2014 Chevy Cruze at John Holt Chevrolet towards the end of February for an awesome crew cab 4x4 2018 Silverado. Loving it. Michael Ruth was the best!

In July 2020 I was searching for vehicles, and came across a pre-owned SUV online. Mandy contacted me and next day I was in the SUV. Since then my daughter got a brand new Traverse and in March 2021 my wife got a Traverse also. I have had no bad experience with the dealership and would recommend them anytime. Thanks to the team

Fast. Easy transaction.

Friendly service and great coffee!

Very polite and friendly service

Fast quality service.

I looked online on a Thursday and had car delivered by 3 pm Friday. Nick (finance) and Mandy (sales) were honest, professional, and ensured I was happy with the vehicle selected. They knew the challenges with my two disabled kids and ensured it was a perfect deal. Thank you so much

Got right in. they told us what we needed extra. did what we asked. did not take very long.

Mac and the team took great care into getting me into a new truck that fits my needs. Thanks guys. John Holt rocks. Worth the drive to Chickasha with excellent service

I was never pressured and ended up getting the deal that I asked him for. it was the first car buying experience Ive actually enjoyed.

John was general manager at the first car dealership that I was a salesman at and he taught me how to make friends and get repeat business by being honest, straightforward and friendly.I finally got to be a customer in 2018. John did all the legwork for me. He found me the best used Cadillac in the whole world. People walk up to me in parking lots all the time just to tell me how beautiful my car is. He’s a great man, an honest man and you will be glad for a lifetime that you did business with him.

Sorry for the lengthy post.I would NOT recommend John Holt & if I could do ZERO stars I would. We put my fiancees vehicle in the shop for what we were told was an anti theft issue. They hooked the vehicle up and ran diagnostic codes/test. Again we were told was still just an anti theft issue that just needed to be reset. We picked the vehicle up and not even 6 hours later it stranded us more than 45 miles from our house and we had our 6 children one being an infant under 6 months old with us. We finally get back the shop and tell them its doing the EXACT same thing. The next day we were told it was a relay module that needed to be replaced and not the anti theft issue. When my fiancee questioned why were told previously it was anti theft the response was I am sure you still would have had the anti theft issue! So after already paying $130 for the issue now we were quoted $813 for the apparent new issue. They told us we were to pay for the part prior to ordering due to it being classified as a special part. We paid $490 for the part. It charged the account on 9/4/2020 and it cleared our bank on 9/8/2020. When the part arrived they called and asked to set up a day and time to bring the vehicle in for servicing. THE VEHICLE HAD BEEN THERE NOT RUNNING THE WHOLE TIME. Then over the next 3 days, we received 2 more phone calls asking the same thing to set up a time to bring the vehicle in for servicing. FINALLY, the vehicle is fixed. My fiancee & brother pick up the vehicle last Friday. The gentlemen who assisted them told them they had already paid for everything. My fiancee then told him that we had only paid for the part and still had a balance. He was persistent that the charges were paid. So my fiancee and brother left. Now we have since received numerous text messages from personal cell phone numbers from John Holts employees regarding payment of $813. In fact, one text message informed us that we WERE going to be there by 5:30pm to make the payment. That actually was the first text message we received regarding this matter. With my fiancee work schedule and my work location, there is no way possible that either of us would make it close to 5:30. Yesterday evening upon returning home I noticed a strange vehicle sitting in my drive way. When they realized it was my house the backed out and left. However, I pulled in the driveway and they returned. I got out of the vehicle and my children started to get out of car when I noticed the stranger and made them get back in the vehicle. The lady identified herself as Debbie. She told me that she was with John Holt Auto Group and that she needed to speak with my fiancee, who again was still at work. This is beyond scary especially with my young children having someone come to our house in such a way. At this point she informed me the balance of $813. I informed her that it was incorrect that we had already purchased the part and that when we picked the vehicle up the gentlemen was very adamant there was no balance. She told me that he just was NOT aware of what he was doing. I then pulled up my bank information and showed her where the part cleared and then showed up everything up to date because she then claimed they credited the part back on the 10th (I showed her again that there was no credit back). She then left and said she would find out tomorrow (meaning today 9/23/2020) what was going on. I told her to contact my number to clear this up since again my fiancee schedule does not fit to deal with this thoroughly. This is absolutely not acceptable. In fact I still have yet to hear from anyone there today. The vehicle was released to us after my fiancee stated we still owed money, However, it was stated no we did not. John Holt needs to get his employees all on the same page. This is ridiculous and as a family with 6 kids we have to budget and now the lack of communication has really messed with our budget.

Justin Hart is the best!! But all of the employees- Debbie, Tara and Nic are awesome too! This is my 5th car from John Holt.

Great experience! And love my new car! Would definitely recommend John Holt and Justin Hart.

We had a FANTASTIC experience here! John came out and talked to us multiple times. We ended buying a truck. A return customer for sure because of the experience!

They were ready for me when I got there, did the service quickly and were very welcoming.

Courteous, professional, friendly, no pressure, the best experience ever!

Someone is diving a car around Norman with a back window that says dont buy a car from John Holt they ripped us off. So are you crooks?

My husband and I had a bad experience at a different dealership a couple of days ago and when we went to john holt everything was different. Everyone there was very friendly and welcoming. We actually had 2 salesman Harley Nelson and Justin Hart. They both were amazing and treated us as if we had known each other forever. I got my exact truck I wanted at a great price with no hassles. Thank you so much! I love my truck.

The staff was courteous and the visit was not complicated, I was in and out quickly. It was a pleasant experience.

This was the most memorable experience anyone could have experienced. To be able to walk in an atmosphere that makes you feel welcome. Thanks to Justin, Darrell an the Special Finance Manager, you guys did exactly what you promised. You told the truth about what you could do for me. I walked out very happy an satisfied. I want to say thank you to Mr. Holt for coming out an introducing himself. This is the type of service that anybody would appreciate an love. Again thanks to Mr. Holt an his great team for doing a great job in pleasing his customers😘

Helpful and accommodating staff. Knowledgeable, efficient and relentless in their efforts to find a way to get you in a vehicle with nothing but your best interests and level of income at heart. This is a dealership with integrity and compassion for the working family.

This is the second time I have dealt with the service department. They have exceeded my expectations in performance, customer service, timeliness, and overall satisfaction.

The courtesy & honesty of Roger Merritt was amazing, my vehicle has major problems (that i was unaware of )and it would not have been beneficial to put the money into to get it fixed and Roger let me know what was going on, other companies may have done the work and not told me everything. Thank you again Roger

Excellent Staff! Best car buying experience I have ever had. The staff is honest and very friendly oriented. Definitely will come back as a repeat customer!

The best experience I’ve had when getting a new car. I went to John Holt not sure if I wanted to lease again as I’ve had two leases in the past or buy a car. Between my salesman, Mike, the finance manager, Nathan and John Holt himself they helped me get into the truck I wanted at a price I wanted to pay. They were all very helpful and patient with me. When we need a new car again I will definitely go back. You won’t get the experience of John Holt at any other dealership.

The entire experience, from start to end, was one of the most pleasant I have experienced. I have purchased over 15 new vehicles, and this was, by far, the quickest I have ever been out the door with exactly what I (and my 16 yo daughter) wanted. I would highly recommend John Holt Auto, and Mike Adkins specifically, to anyone in the market for a new or used vehicle. First time I have had the owner greet me during the process.

Easiest and most pleasant purchase Ive ever made. Thank you for helping me get the car of my dreams. 5 stars is not enough.

My husband is deployed and I wanted to purchase him a truck as a retirement gift for him coming back so after having a terrible experience somewhere else. John Holt was great. They make it easy and Michael Breeze was a pleasure !Thanks John Holt for helping this military spouse make her husband happy when he gets home after a long year !

Parts department is absolutely no help. Went to get an extra key made, and they wanted to charge me for two keys because the machine they have is old and it could ruin my key. Save time and go to the Buick GMC store!

We love doing business with John Holt Chevrolet. My traverse is great!! We have done business with them for 10 plus years and look forward to our visits to Chickasha!

I came for routine service on my car and a couple of warranty issues. They did their best to accommodate my transportation needs while they had my car. They had to order parts which meant a return trip but that was understandable. The service staff is friendly and professional, thanks for putting everything together for me.

Your salesman, Mark, is a great man to work with. He is upfront and honest. He works hard to make a fair deal and is always there to answer any and all questions. Even after the sale, he has been available at any time to answer any questions I have had. He made the car buying experience a very good one. Between Mark, his manager, and Mr. Holt himself, everyone worked hard to get me the vehicle I wanted at a fair price. I would recommend them to anyone. Thank you, John Holt team! Pleasure doing business with you.

Top notch service department with great mechanics. Be ready for excellent help from the Service managers.

Great workers all around will do whatever to get you what YOU want. They helped us out so much and went way out of their way to make us happy! Very pleased and will definitely be back! Justin Hart and John Holt we greatly appreciate it!!

Great service, very helpful, and willing to work with us. Justin Hart, our salesman was great! He was very helpful and knowledgeable on all the vehicles we were looking at. He was patient with us since we had our 1 year old and was great with her being there. Highly recommend Justin at John Holt!

Very helpful, and very knowledgeable of the vehicles . Would recommend to Family and friends. #justinhart is the best.

Since I have started going back to John Holt for my oil changes, I have been pleased with my visit every time. Roger is the best, his customer service is always too notch! Keep up the good work!

They just charged us nearly $400 for a 2011 Malibu fuel pump I can find online for less than $200. Now if I can find that part for that price, new, why couldnt they get that part for the same price or lower? 1 owner car that was bought from them. Thats how they show their appreciation for your business. AND they quoted me $620 for the work. Final price was $720. They obviously dont care about return business or word of mouth. And the average score on their review isnt even accurate. You do the math... Now for an update: they used to show how the customer care team would respond to all reviews. Theyve gotten rid of that. At least I cant see it now. Probably because I took them up on their offer to fix the situation. They never returned calls or e-mails. Thats great customer service for ya! Another example of how most businesses truly dont care about the customer experience. I will tell everyone I can, every chance I get.

Justin Hart was very helpful and friendly. Kept us at the price point we needed. I would highly recommend John Holt Chevrolet and Justin to any of my friends and co-workers.

John Holt and team do a great job in taking care of people. Today was not my first purchase from him and won’t be the last. They really make things so easy. It is well worth the 45 min drive from OKC!! Highly recommend!!

Friendly people and great service.Thank you.

I was looking for vehicles online. This is the only dealership that would give me any kind of estimate on my trade in. Other dealerships wouldnt even consider giving me an estimate online and when i went to other dealerships their offer on my trade in was a joke. I feel like I did get a good deal on my trade in and my vehicle purchase, however i do wish i would have tried to negotiate a better price on the vehicle i purchased. (Im really bad at that kind of stuff) when we test drove the vehicle the AC was not blowing cold air so they gave me a loaner car and ordered a new part. When I came to pick up my car Michael installed my car seat (Im really bad at that kind of stuff too) so that was very much appreciated!When we decide to trade in my husbands vehicle this WILL be the first place we look at

Drove up from Altus, they had ad advertised price on a 1500 WT Truck. We found the truck they dealer had advertised, went and did the paper-work, guess what, they refused to honor the price and their price was quite higher. We left and drove to Lawton Ram Dealer, bought a truck on their advertised price and they sold me a 2019 Ram 1500. Buyer Be Ware!

Great experience. Purchase a new Camaro for a gift, and they rolled out the red carpet when we presented it to my wife.I have had all my cars serviced there. Even though I live 140 miles away, I still make the drive.first class technicians, and customer service is second to none.Im proud to be part of the John Holt Family

The professionals at John Holt Auto Group were patient with me and considerate of myneeds during my recent car purchase. This resulted in me coming back to Chevrolet after 30 years. They are now my family Chevrolet dealer for the future.

If I could give a negative review I would. They start off all wonderful with the small town talk but screw you on your finance. The used car sales manager will tell you whatever it takes to sell the car and lies seem to be his forte.

I have purchased at least 5 new vehicles from John Holt, three years ago I purchased a new Cadillac ATSV . Great ride!Unfortunately my wife hit a 4x4 post laying in the highway, flattened two tires instantly. I called John Holt because of the 5year 70kRoadside assistance help. My salesman didn’t know about this so he forwarded me to service, they looked up my warranty info and said sorry no coverage.The next month I was at John Holt purchasing a new vette and truck.Mr Holt was helping me, my wife brought me the brochure about the Cadillac coverage... l handed it to Mr holt and told him the story, he said bring the towing bill and I will take care of that, no problem.I did that, next they need proof of new tires purchase, I presented that. I said what does it mater if I had the tires repaired or replaced?Now they want a cancelled check from the tow company, what next, the finger of my first born? He should have not made a promise he could not honor. I spent $125k that day .that towing bill was under $150

We got a call that they needed our car and they could trade in and get a new one. I told the person I talked to our details and my husband and I both filled out the financial information online and sent it in before hand. We drive 45 minutes plus to the dealership just to be told they cant make it happen. The dealership had all the information they needed before we drove over there. We have bought 2 cars from them and we referred my sister in law and she bought a car there, we wont be going back. This is twice now that they said one thing would happen and a completely different thing happened. The only reason Im giving 2 stars is because the sales person we talked to was extremely nice and welcoming.

Great sales experience from a very honest and professional sales team! I contacted the internet sales team about a new car on clearance and they even let me know that they were paying for tags that weekend and saved me an additional $600, which they didnt have to mention. Also when it took an extra day to get a cruise control added, they delivered the car to my house all the way in Lawton. A couple of years later, they still remembered me and got me the exact new car I wanted from another dealer and still gave me all the same discounts as if it had been in their inventory. They also gave me a great deal on a used, low mileage Corvette that they had already promised to another dealer. When my son went in trying to purchase a car with very poor credit, they still treated us very respectfully and explained all the fees associated with the program he wanted to use. They always treat me and my family in the best way possible and Mr. Holt personally thanked me for my business.

Very satisfied with my purchase. Quick and easy process. I recommend John Holt over anyone else!

I would recommend NOT having anything to do with the dealership. They claim a 70 points thorough inspection by their highly trained staff which in my experience doesnt matter. The only reason for buying used car at dealership is because they keep the best trades and do minor reconditioning for resale. They decided to sell my car with wire threads showing on out of sight inside wheel indicates alignment need and new tires. This should have been handled before sale offering and priced accordingly. As is they decided to drop the ball and sell an unworthy road vehicle which could have had a blow out and caused serious injury or death. I was nice and gave them a chance to correct their mistake but service is just lip service there. Thank goodness I thought I had a nail in tire and found out. I will never trust these people for anything and they have lost a sale to my daughter as well as any service needs. Dont trust them.

Ive purchased several vehicles throughout my life, and never have I witnessed the unprofessionalism I did in working with Frog at John Holt. When his coworkers walked in to tell him information, he would wait for them to leave and then say condescending remarks. At one point he was standing behind a coworker who was working at a computer and actually took his finger and made the universally recognized sign for crazy around his right temple. The coworker was actually doing a really good job of getting us, the clients, the information we needed. I believe in treating people with respect, so Ill make my purchase from someone who shares that belief. I might pay more, but it is 100% worth it to know that the commission is going to a respectful human being.

Great service department. Always ready to help

Great Service! I called from Florida about a vehicle I sold to this dealership over three years ago. I just needed the bill of sale FAXed to clear my account. The staff assisted me even though it didnt directly produce income. Thanks.

Great customer service

Everyone here is extremely friendly, from the the salesman Mike (who helped us a purchase our new car in 2018), to the service department, who is always fast, friendly and efficient.

Extremely helpful. Went above and beyond to make a deal and make sure I am happy. Justin was my salesman and he did everything he could to stay in touch and make the process smooth and stress free.

Super friendly staff. They work nonstop to get that perfect vehicle for you. Very pleased with our outcome.

Very friendly staff and absolutely loved working with Michael. He knew exactly what we wanted and answered all our questions. He definitely made our truck buying experience seemless and quickly too. Thank you so much, and so worth the trip from Lawton to Chickasha! They will always be our go-to from now on.

Awesome dealership. Met with the owner and just felt like they cared. Definitely shopping here from now on

Very helpful and friendly. Didnt buy anything but theyre willing to help us find what we wanted.

Very helpful, very friendly, plus I actually got to talk John Holt himself, he wanted to make sure I was being taken care of.

John is one of the finest people I know and he always treats me fairly.We ultimately did not buy the 2017 Traverse we were hoping to buy it was not the dealers fault.Chevrolet, in its infinite wisdom, did not include the latest technology, such a Android Auto or Apple CarPlay, in the Traverse line (Traverse outsells other such vehicles 5 to 1, go figure) and even went so far as to REMOVE the HD radio feature from its existence in the Traverse line. Not only did they not move forward, they actually went backwards.Chevrolet needs to hire a Vice President of Common Sense,Please feel free to publish this survey response far and wide.

I Cant speak for the sales department, only the service.... I cant express enough how great it is to actually interact with an HONEST service department...They replaced the reductant tank temp sensor and reservoir on my 2016 Duramax, free of charge of course because they actually honored my emissions warranty that was still valid for 8,000 more miles... I was lied to straight to my face by BYFORD GMC in Duncan, they wanted to charge me 860 dollars for SOMETHING THAT WAS COVERED UNDER WARRANTY.....JOHN HOLT CHEVY...You have earned my business for the foreseeable future for sure.....I wont even mind driving 45 minutes from Lawton just for oil changes and tire rotations...because it is very RARE to interact with a genuinely HONEST service department these days... and I know that I can TRUST YOU. IF YOU LIVE IN LAWTON AND YOU NEED WORK DONE ON YOUR CHEVY...DO NOT WASTE YOUR TIME WITH CLASSIC OR BYFORD...GIVE JOHN HOLT A CALL!!!!!!!!!!!!!!

Good people and good service

Justin thank you for such a great experience selecting and buying our granddaughter a 2012 Mustang it all went so smoothly and She loves her Mustang

Bought a new truck on saturday, they were very fair with my trade in price. Awesome experience!

The staff here made my first time car purchase experience very enjoyable. The explained everything very clearly and were very polite.

My husband brought me to John Holt Chickasha to buy me a 50th birthday present and Justin Hart made it possible and a very pleasant experience. He was very informative, polite and friendly. I would recommend him for anyone looking to purchase a new or used vehicle. Thank you Justin.Feeling fabulous at almost 50. Happy birthday to me.

Our salesman asked that we write a review which we may have done anyway. Buying a car? Go to John Holt first. Their posted price was fair and the trade in price was too. Quick and painless. What takes us back to John Holt Chevy though, is the service department.

Justin was a great salesman. However, each time I have spoken to the accounting department or customer service, I was not impressed. For example, at the end of the very short conversation (less than 2 minutes), even though the accountant sounded grumpy and disinterested, I say OK, that answers my question, thank you for your help the accountant on the other end just hangs up. Rude. The people in the accounting department should work on their customer service skills.

Great dealership and family operated. You will meet Mr. Holt here every time you come, that dont happen in the city dealers!