Jacob and the other worker are great! They helped us right away, they were straight up about answering any questions we had. Also funny 😆 Thank you for making the phone and watch buying experience great!

Customer service like I have never experienced from a phone/internet provider before. I will go without service before going back to AT&T. Tech explained my options and very forthcoming with discounts available. Very surprising from beginning to end and only took 30 minutes. 🤗

Wonderful experience. Daine listened to what I wanted and was patient while answering my questions. He made sure I had everything I needed.

Ashley and her whole team at Verizon in Chippewa was very helpful, super fast even though I didn’t have an appointment and extremely knowledgeable. This store was a way better experience than even the corporate store in Eau claire! I’d highly recommend coming here instead!

Jacob and Dawson were professional, informative, and thorough. They made it easy to know every detail of our new plan and made sure I was informed of all fees. I would definitely work with them again.

I have never had a bad experience at this Verizon store. Everyone is very knowledgeable and friendly. I felt like I was visiting an old friend. You don’t find customer service like that anywhere else.

I got to work with Daine and he was an absolute delight. Thank you for all the help and the great conversation🙂

Dawson was very knowledgeable & patient in answering my questions & setting up my phone. Of the 3 working, he appeared to be the most knowledgeable as he had to answer questions for the other2.

Dawson was very helpful. He knew the answers to our questions. Other employees came to him for advice. Was teaching a new employee as we went along.

Store was very, clean. We were greeted by agents. We had been two days previously and received the same great welcome!

Went to Verizon to update my phone. The customer service rep, Emma, was very helpful and updated my phone to a iPhone 12. She offered me a very good upgrade and was friendly and knowledgeable. I would recommend her to help you with any service needs with Verizon at their Lake Hallie location.

Jake is a very friendly and knowledgeable sales associate! I would recommend anyone looking for help on finding the right plan and phone to ask for Jake.

Emma was incredibly patient and helpful, despite it being a busy day with a lot going on. Would definitely recommend to anyone!!

So patient and understanding with all of my silly questions. I would highly recommend this team especially Katie! Thank you Verizon

I had the pleasure of working with Sara. She was super friendly and very knowledgeable. I myself am not very tech savvy, however Sara took her time with me and answered all of my questions (and believe me I had PLENTY) and explained in a way that I could understand. Often times a representative can talk miles over your head and use all kinds of flashy words that mean absolutely nothing to you. I did not feel at all like she was just trying to “make the sale” and rush me through the process to get me done and out the door. When asked, she offered her opinion from her own personal experiences with the iPhone. She was very down to earth and made my experience a very positive and even enjoyable one. I also spoke with her Co-worker Nate. He too was exceptionally friendly and knowledgeable. It almost felt as though I was “hanging out with friends” Both Sara and Nate remained very professional while also making me feel welcome and confident in the purchase I was making. Nate shared some of his knowledge and personal experiences with his mobile phone as well. I hope when I return to this particular store that I am fortunate enough to be able to work with these 2. I am in customer service myself and have been for years. You should be proud to have each of them representing your business. I will encourage everyone I know to go to this store with their mobile needs. You will NOT be disappointed! I look forward to visiting them in the future. A+ To Sara and Nate! Great job and keep up the fantastic customer service!!

Would strongly recommend going to the Hallie Verizon. Much better service than the Corporate Store. Ask for Katie, excellent service.

Dawson was very knowledgeable, polite, patient and helpful! He was also multitasking by helping other team members, without taking away from our experience. Thanks Dawson!

My husband and I came in today to switch to Verizon and Dawson set us up. He was unbelievable helpful, knowledgeable and pleasant! Im looking forward to using Verizon and if all your employees are as good as Dawson, the future is bright!

Emma was so great! She remembered all of the things I wanted done on my new phone and helped set everything up perfectly.

They did a great job getting everything fixed that they could. They got my new phone set up quickly. Helped transfer my old phone to a phone for my daughter, and also attempted to fix an issue with my daughters tablet that was not bought at Verizon. Very impressed.

Amazing fast and easy service. Lake hallie verizon.

Emma was great! She was very responsive to all our questions. Got us set up and out the door without any issues. Told us we could come back or call anytime if we needed more help with our new phone.

This location in Lake Hallie has been very helpful and easy to work with. I had my phone and wallet stolen from me this past January. The staff at the Verizon Corporate store refused to work with me at all because I didnt have a drivers license at that moment.I went to the Hallie store and they bent over backwards in an effort to help me. Over the past few months Ive been in the store numerous times seeking help navigating my new phone etc.I cant possibly express how happy I am with the staff there.

Had amazing help, and was quickly helped on and acknowledged that I was there. Ashley helped answer any questions I had and when she was unsure she asked other teammates. Over all my experience was good

Service was great in store from both associates making it fast and easy to complete the sales!

Mariesha was very helpful with getting our new phones started and adding another phone. The procedure went pretty smoothly. Thank you

Katelyn at Team Wireless was so helpful and went above and beyond to get me the best phone and deals possible! She was able to answer my questions and was super friendly. Totally recommend going there!

They did a great job getting my sons phone transfered from his old phone to a new one. She was very friendly and helpful. We were in and out of the store in less than 30 minutes!

I was having phone issues and Jacob helped me and was so polite and helpful! ! Problem was solved !

Katelynn was an excellent clerk! She explained details, was helpful, not pressuring and totally engaged in my best interest in assisting me as I bought my new iPhone! I highly recommend the Verizon store in Lake Hallie, WI. My daughter bought her new phone in December and received the same welcoming helpful service!

Very easy and convenient. Inviting environment and got the job done quick! I was in and out with them within a 25 minutes. Great experience.

My experiences at Team Wireless have always been very good excellent and Emma was very helpful and sure enjoyed working with her. Past experiences were also very good excellent and with the manager there about 4 months ago I had a broken phone Bend she helped me very much theyre also! Dont know what Id do without her then it was the manager

Dawson and Katie were so professional it was an excellent experience 👏 👌 🙌

Jacob was very helpful and easy to work with. Explained things very clearly.

Everyone was very polite and helpful. No wait time was amazing!!

Awesome young men working there. Really helped us out with the dilemma we had with a cell phone.

Sales Consultant Emma was extremely friendly and helpful! The turnaround to order my phone was extremely fast!

Emma was great! She was able to help me right away with a charging cord.

The place was awesome to work with but Verizon calling center for help and questions needs a lot of help. If I wanted to talk to a computer and get the same results I just look at the one thats shut off. Need to talk to a person. Ive been a costumer since Alltel had it so been with this place a long time.

I cane in because my husband passed away on March 21 & the phone was in his name & I wanted to switch to me so I could make payments & she was extremely helpful & very sensitive to my difficult situation. She even got me tissues. She made this difficult situation much easier

We have always had great customer service experiences with Verizon in store. Its no wonder my husband has been with them for so long.

I was in a time crunch with a completely dead phone when I came, the Saturday before Easter. The team worked quickly and efficiently and got me out with a new phone so I could make to work on time. They were knowledgeable and accommodating, and I appreciated everything they did.

Workers are very friendly, gave a wonderful experience. Very satisfied.

I relax enjoy the friendly atmosphere and they always have answers to my many questions. I will be back in for my future purchases.

The ladies at Team Wireless were TOPNOTCH very experienced and made sure my phone was working correctly before I left. This says a lot most people dont go the extra mile anymore and these ladies did.Thanks

Nate was super to work with. He was very knowledgeable and sensitive to my needs due to a death in my family. He was quick yet thorough. I would definitely recommend him!

Had to buy new phones on Sunday, been 5 yrs. So much has changed since then. We talked to Eau Claire Verizon 1st. They gave me a no. for online sales. And a wait time of an hour, in our vehicle in the parking lot. Online sales man (very nice young man also) cant remember his name. He helped us locate similar phones to what we had. Found a location open that day, had the phones in stock, checked us out and sent us to that location.( directions and all) Andrew the young man who put it all together at the end was patient, helpful,and fabulous!! Thank you Verizon once again for wonderful service.

Terrible service over charge you on what we were told

I got the help I needed and was happy with my purchase even though it was a little pricey

Enjoyed Emmas help with my upgrade to a S21. Thanks girl!

Dawson was amazing!!! He walked us through everything and made it very easy to switch over to Verizon. Thank you again Dawson 😊

Emma was a rock star and was very patient. I will be back to buy more from her.

Service with a smile. Made for a very enjoyable experience

Sara, Connor and Dawson were amazing to work with. Extremely knowledgeable, helpful and friendly! Our situation was rather complicated and they did an excellent job at taking care of it all! Thank you all for the great service!

Sarah was extremely patient with us old folks who are technologically challenged! She explained all the options that were available to us! We never felt rushed, pressured, or that all our questions were stupid & repetitive!! If she didnt have an answer, she gave it to us before we left! She gave us appropriate discounts & thanked my husband for his service! Being on a fixed income, that was very much appreciated! Sarah was super sweet & easy to talk with! And no, we are not related & have never met before today! She made our visit very enjoyable! We really enjoyed working with her! On a scale of 1-10, we give her a 12, With 10 being highly satisfied! Thank you!

I came in today with wifi issue and Ashley was so knowledgeable about the equipment and hooked me up with loaner till I find out if it works for me. Thank you so very much

Dawson was a lot of help today and displayed excellent customer service. He is definitely going to make a great addition to Verizon’s team!

Emma did a geat job helping me get a phone upgrade.

This was my first time at this specific Verizon. They were very helpful.

Emma was sweet and knowledgeable. Although she couldnt get the phone activated, she was diligent in reaching out to someone who could help.Thank you Emma!

Working with Sarah at Team Wireless was educational and she made it so easy for us. She answered all our questions and then some. Very personable and patient!

I had 2 experiences this week. The first was with Connor who was absolutely fantastic and very patient with me. The second was with Sarah. She was also fantastic. Both of them made my experiences pleasant. I would highly recommend this establishment because of their customer service.

Super helpful! Quick and easy. Will continue going here instead of the big chain stores!

Prompt professional friendly and answered all of my questions

Other than having to wear a mask and standing, the service we received was very good. Friendly service that was done in a timely manner. Thanks Verizon!

There was a snafu with a $150 rewards credit and the store was able to escalate and give us back the rewards credit from the park year. They work hard to make things right in this store. Great customer service.

Helped me get all set up with my new phone. Very Helpful and very professional

Phone buying is never fun - there might be excitement about getting a new phone, but there’s also anxiety and it always feels like a process that dragggs...except for this time. I went in knowing what was wrong with my old phone, but Ashley (and the entire rest of the team) knocked it out of the park. I didn’t ever feel pushed into buying a specific new brand or model of phone, it didn’t feel like they were trying to SELL me anything at all, but like they were there to help, which is what you’d expect from top tier customer service. I think I was in the store a little over an hour, and most of that was spent creating an Apple ID and some minor issues with transferring over things from my old (non-Apple) phone to my new one. During this idle time, I noticed how Ashley and the other reps helping each other or other customers kept the atmosphere pleasant with small talk and light humor, and it made it the most enjoyable phone buying process I’ve had. The way they worked as a team, if they weren’t selling phones they would be successful in any industry.

Excellent service. Friendly, knowledgeable and extremely easy to work with. Everyone in the store was great.

Dawson greeted us promptly and began helping us right away. He was extremely knowledgeable and very patient explaining everything to me and my grandchildren. We had a great experience.

After At&t broke my phone and refused to replace it I went to Verizon and got great service and better rates!

This Hallie Team Verizon is absolutely fantastic. I worked with katelynn and she was willing and able to answer all my questions. Whenever she was busy with my order her teammates stepped up and answered for her. They work really well together. When I picked up my phone there was issues with my old phone transferring contacts and texts. Katelynn worked through the issue and got all my data transferred. The entire team was smiling and talkative with me the entire time I was there. I will be going there for my future Verizon needs.

Excellent and friendly service from Jacob in Hallie WI

She was great answering all our questions +

Ashley was very kind, professional, competent and patient.

There were plenty of employees willing to help when I walked in and all very friendly. There expertise was of high quantity and swiftness.

Ron is an excellent example of what an employee should be!! He went above and beyond and explained everything and is very knowledgeable at his job!! Thanks again Ron!!

Emma was very helpful and pleasant to work with. Everyone in the store was very nice.

Emma was great to work with.

Katelynn did a fantastic job helping us transfer phone numbers and upgrade our phones. She navigated any issues quickly and was great at communicating with us through the entire process. Highly recommend TEAM Wireless, friendly and very helpful.

Dawson was a lot of help and a really kind/easy going guy.

We hadnt updated our phones or plan for 8 yrs and Sarah gave us multiple quotes until we found one that fit our family. She worked past closing time for their store, to make sure everything was ordered and completed. Thanks for everything Team Verizon. In an uncertain world it was nice to see good customer service.

Kaitlyn was very helpful, set me up with more data, answered all question, a pleasure to work with.

I have dealt with Ashley now twice,and to say the least she has been one of the best sales reps I have ever delt with!!!! Highly recommend her .thanks Ashley.

Customer service was beyond amazing I felt at home comfortable and excited for my 1st iPhone thank you very much I converted from Android and an apple guy.

Very helpful and courteous! Will return!

Conner was very helpful with my non tech savvy husband. Pleased with the price. Shopping there is not comfortable due to covid. I think plexiglass would be a better solution.

Great service and very knowledgeable. Dawson and Connor were very friendly and helpful! Thanks

Emma was very helpful! Thank you..

Great service very patient with me . Answered all of my questions.

Staff is wonderful and accommodating

Manager is very rude. Was being helped by a very helpful person and then (manager) she stepped in. Will never go back! Left without a new phone. I will buy elsewhere.

It was great service and knowledge to help me get my devices set up.All representatives were very helpful in my upgrades.

Sarah, the current Assistant Manager and Jovita at Team Wireless, Verizon In Chippewa Falls (On Commercial Blvd next to Culver’s), were very insightful and able to clearly answer each of my questions. The staff here are a quite personable too, which is refreshing! I was walked through each of my options, ensured I got the best possible outcome. Jovita helped me squish a few iPhone bugs, we got through the swarm smoothly I might add, and Sarah filled me in on a sweet deal (Btw, free battery pack with the purchase of a case and screen protector!). I left the store with absolute customer satisfaction. Thanks Team Wireless, not all heroes wear capes and it is clear your work ethic is essential!

Very helpful and courteous people. Great service!

Wonderful customers service. The staff was super knowledgeable and helped me get exactly what I was looking for.

Emma was super helpful and made the process easy to get a new phone.

Very helpful, I broke my phone, they called the insurance company to get another phone shipped. Great customer service.

Very helpful. Friendly and knowledgeable. Thanks for my new phone.

They have no technical support. Waited 3 hrs because their card reader didnt work.