Rode my cycle here for the first time just to check it out, and was thoroughly impressed! I was greeted as soon as I walked in. I went by some of the discount clothing racks and within a couple minutes Kendra came over and asked if I needed help with anything and also asked if I would like a bottle of water. What an awesome offer that was. Its not just a bottle of water, its an offer that made me feel welcome. I had no intention of test driving anything, but after talking to Kendra I did take one for a spin. I was treated like a friend, not just a customer, by each person I talked to. Probably will be my go to shop from now on, but is worth a stop even if your just passing through.
The entire staff is friendly! Jodi has been wonderful to my wife and I. If there is something that is out of stock or hard to find, Jodi WILL find it for you.The sales staff is exceptional. Extremely fair and they know what they are talking about. I have worked with Luke on my last 2 bike purchases and he has yet to let me down.I usually try and work on my bike myself, but there have been a few times that I needed the service department. They recently did my 20k mile checkup. I couldn’t be happier with the way I was treated. Not to mention my bike was spotless after getting it back!Two thumbs up all the way around. You can bet your HOG patch that I will buy my next bike here, and continue to support this business!!!
Chippewa Falls HD was truly amazing to work with on purchasing a new cycle. All of the staff members were friendly and knowledgeable. I would recommend them to anyone looking to buy a motorcycle. Great customer service from all departments. We had a time crunch that we let them know about before we arrived and they kept us on track and on time! The whole experience was wonderful. Happy riding everyone!
This was my first visit to Chippewa Falls Harley. The saleslady was responsive to email and phone communication. She was knowledgeable and helpful. Every employee that I had contact with was courteous, professional, and helpful. From motorcycles to merchandise and accessories they offer a lot choices. The place is clean and organized. I would definitely do business with Chippewa Falls Harley again. Awesome motorcycle shop!!
The staff is very friendly and helpful Luke in sales is a great guy very helpful and knowledgeable. And the young guy in parts was very helpful and new his stuff. And the person in financing were great the staff is great here I would definitely by from them again I was very satisfied with my purchase Thank You Chippewa Harley
Excellent customer relations. Have what I want, or will get it for me.
A place where you feel welcome, where staff are friendly and knowledgeable yet not pushy, you will enjoy your visit to the family of motorcycle enthusiasts, charlie gorton
I had trike trouble and was towed in. The folks here recognized the urgency of a towed in customer and immediately took care of it and had me back going fast!!!! I appreciated their promptness, courtesy, and knowledge!! Thank you Chippewa Falls Harley Davidson!!!!
Great sales lady. Helped me go threw coats to see what I liked.
We went here to look at a bike we seen on there site. Not sure if we were going to purchase it. We looked around it was a bigger store then I thought. Lots of bikes to look at. We were greeted by friendly staff. She explained the bike to us and showed us the extra features it had. Compared it to other bikes and decided she was the one. Everyone we meet that day were super friendly and helpful. Wish my co-workers were the same... We couldnt take it for a ride due to the season but they started it up. They did help us purchase a different seat and put it on the bike for us to try out and see it on there and took it off and then back on again so patient with us. They never pushed you into anything you didnt want.Thank you for helping us purchase our new bike !!
Love the selection they have for anything you want for your bike or clothes etc the staff were super cool we definitely will return anther time
Friendly staff, Tom knows bikes and will help you find something that works for you! Excited to be buying a new motorcycle from them!
The folks at CFHD really know their stuff. They also lend their knowledge to help you make the best choice for you.. good fit, the right amount of power for your needs, etc. I LOVE going there. I purchased my bike at the end of the riding season and theyre storing it for the winter for free. I can even go in and visit whenever I like. Best place ever!
Helpful staff, great atmosphere, and merchandise we see no where else.
Awesome staff went in their not knowing what Im looking for walked out happy as can be with a new bike that fits me.
Very knowledgeable employees, saved me $$$$ and a very large headache to be . I will definitely be back .
Very friendly, not pushy about things. Always enjoy my stop.
Always a friendly staff and clean store! Great bikes to go look at and good selection.
Love the dealership especially Laura!!! Always kind and friendly staff. They care for me and my bike. No matter where I am I will always come back to buy my bikes here!!
Very friendly staff. They will help you with whatever you need.
Very nice group of people, very willing to help!They were upfront on pricing no hassles, willing to locate the bike i wanted in a very short timeframe!!!!
Awesome staff always there to help
Awesome experience. Would definately buy here again. Staff was so helpful and made me feel right at home. Aby in sales knew her stuff and Laura in finance worked her to make it happen.
Im a out of state buyer and drove 100 miles to book a breakout. This place is the BEST dealership I have ever seen! The staffs are awesome and very professional. They value your time and ensure you are satisfied with your purchase. Needless to say, the delivery was on time without the need for any follow up. I did notice there is a wide collection in stock well. I do recommend this place if you are in the neighboring states.
Great dealership. Staff was very friendly and made us feel at home. They even offered us a bottle of water and they were the only dealer that did that at all 15 stop on the map tour. Keep up the good work guys!
Great place fast service
Very knowledgeable and friendly staff.
The people are amazing here! Wonderful experience buying a new bike.
Great harley store. Tom gave us a tour and they had bloodymarys going on at the time. Very friendly and helpful people. Great sales rack variety with all sizes! They also do Christmas wrapping. Super sweet thank you yall
The stock of motorcycles are extensive, and everything else Harley it is there
Very nice people and very helpfulVery clean showroom with a big verity of bikes and accessories and there clothing section is pretty gosh darn big
Amazing dealership. I live 3 and a half hours away, I would travel to buy a bike from them over and over again. They took care of me better than any big buying purchase I have ever had. I wish I lived closer to hang out with them more, attend events, and ride with them.
My wife and I was treated great!!All are questions were answered.The staff was great to work with.We can’t wait to buy our next Harley!!!!
This was my first new motorcycle after 30 years of riding used ones. The dealership staff were GREAT! They were helpful, informative, and very personable. I will definitely come back and highly recommend Chippewa Falls Harley!!
Great experience in purchasing our cycle.We felt like they had known us before we even stopped there.Thanks Chippewa Falls HD.
Great place with awesome sales associates!
Excellent customer service, fast mechanic work, free loaner bikes during service and very nice people. Would consider driving here 4 hours for my next bike!
It is always a good time at the HD shop
A smaller dealership with very knowledgeable salespeople who didnt have time for me. I wanted to test drive a bike but I was asked if Im purchasing today. When I stated I dont know I was blown off.Seriously, how can or why would anyone commit to buying a $24,000 motorcycle without riding it, learning about it, negotiating the best price for it or shopping around for a better bargain????I had CASH on me that Ill be taking elsewhere
Best place ever..nice people, gave you something to drink as soon as we walked in
Great staff. Service people could be a little more communicative.
Good people. Went out of their way, saw me walking around. Helped guide me in the right direction, answered all my questions and even explained some things I wanted to know. Also told me about promotions going on and their grand opening. Id recommend it
Outstanding place and staff!
Was very impressed with service.just found my new dealership for my bike.
Have always treated me right. Ive gone in for a lot of little parts and they usually have what I need. Also had helped me diagnose a problem and got me in quick last year when I got a little over my head on. A fork seal and spring replacement.
Amazing people. The friendliest dealership Ive been in. Many stoos on this trip and many friendly dealerships but this one stands out. Really recommend them. Could not believe how they treated us like friends.
Wonderful staff willing to help in every way possible. Thank you so much my husband loves his HD.
Very helpful sales staff. i have been in there numerous times and they are always available without being overbearing.
Ive never been treated like such an important person at a motorcycle dealer before. Very happy with my bike and the service we got. Thank you very much!!
Friendly dealership with experienced employees. Supports local non-profits. Recent ownership change has brought improvements.
Awesome experience. Thanks for your help!
We were treated very well. The ones we had worked with, were excellent. They were professional in all the the things he we had done & talked about. Keep up the great work !
Chippewa Harley Davidson always treats us like family. I love going there.
Great dealership to buy a Harley from.
If I could I would go here every day!!!
Good customer service, but very small selection. They have more bikes in the back garage than they do up front on display. No tins, just mainly bikes and clothes. Would definitely chose to go to a different Harley Davidson before this one.
Awesome place and the staff is helpful. Love it.
1st time there. Good looking store. Staff very friendly and helpful. Good prices on clearance items.
Great service. My bike is not a Harley but they still give their all to solve my problems. Ryan was excellent in the service department.
Very friendly helpful staff let me try out a couple of bikes. Good mechcanics that know what theyre doing fixed my bike while I waited
Currently under new management. I own a Harley so glad to have in town. Pricey like all dealerships
Helpful staff. Nice selection of merchandise. However, they were getting ready for a new shipment of mens shirts so that selection was limited.
Formerly Sport motors,it has the same employees,so not much has changed other than the name. Staff is super friendly,and are always willing to answer questions. They also sell off road toys as well. Unfortunately,they normally dont have a lot of used bikes(If that changes under the new ownership, ill delete this portion of my review).
The staff is amazing ❤ Selection is great and the parts guy know their stuff.
Visited here 3 times. Employees are very friendly, easy to talk with, & theyre not in your face trying to push a sale. Ill definitely be going back.
Service went out if there way to get me in.On the road from AZ.
Great team here! Bought new sled, had an issue, the took care of it! Thanks!! highly recommend
The most helpful and honest dealership Ive ever been to, motorcycle or automotive. I bought my 09 XL1200N (first Harley) from a private party that was near the dealership and Jane there helped with the sellers assist program at absolutely no charge!! It was so complicated because the seller had a loan through Harley... she did the legwork to find out how to transfer it and did all the paperwork for us. A sales guy came over and asked me if I would be interested in looking at some used bikes they had on the showroom, but he was very polite when I said it was already a done deal. When we finished the paperwork I had my bike serviced there and the service department was equally as honest and very friendly.. made me feel welcome and like I wanted to come back!Whats even more astounding is now that I have my bike I called to order some parts, expecting to pay list price or just over what Harley lists on their website for MSRP, but I didnt care because they helped me before I was willing to pay extra to go through them. Bob in the parts department not only gave me the parts at 10% under MSRP, but also didnt charge shipping to get them there. I called other dealerships and all I could find is list price + shipping.Overall I havent had an experience with them yet that was worth anything less than 5 out of 5 stars... I highly recommend checking them out if youre in the area.
Everyone is great except the service department. Very poor at diagnosing issues and listening to the customers request. Went in with simple requests to perform via the BUDS system check timing, check oil pump setting, put in break-in mode, and reset TPS. After trying to explain to Al what I wanted done he simply did not want to listen to my requests. Said there is hours of work to complete the requests. I had the instructions listed in the ski-doo service manual printed off and ready to go. Taking my business else where and I suggest you do the same. Its a shame, I enjoyed working with the parts guys.
Nice helpful staff.
Ed and Tim are the greatest guys around....Thanks for your help!!!
Love all Harley Davidson stores! I always find something new that was not available at any other store.
Excellent store great parts person
I bought one new can am there and I have had all 3 of my BRP products worked on here and there service department has been extremely efficient knowledgeable and friendly!!
This guys made a great job on mi motorcycle
Havent been there in over three years. The place looks amazing!
Very friendly and courteous
Nice store. Friendly sales people. Will stop again.
They werent overly friendly, but did help us with our questions.
Great experience with my Can Am Spyder on 2 occasions, very customer service oriented and will continue to have service at their dealership!!!
Everyone was great,staff,other customers, prices looked pretty good to.
Had great customer service with my purchase
Nice store, super friendly & helpful staff!
Love the new ownership, better service and care.
Always nice people there
Was a all around good experience. Staff wasn’t to pushy about making a sale they were more concerned with making a proper sale and saving a few dollars for the consumer.
Great Food by Franzwas custom catering famous charcoal chicken Dinners . Also UCP Harley Davidson. raff Give
Great place, friendly guys and gals everywhere.
Staff were very friendly and helpful!!!!!
Way too expensive. Better to shop on line.
Very helpful and friendly shop!
Friendly people
Nice Harley Shop, nice people.
Parts people are Knowledgeable and friendly
Tim is always great to deal with...
Didnt care for the sales clerk. But having the dog as my personal shopper was great
Awesome place very friendly and helpful
Great delivery, great service! Thanks to Pat, Tom and Luke.