Becka Auto provided me a competitive price, saving me over $150 or 33% from the dealer quote. YMMV, that will depend on your dealer or alternate price quotes, but I was price-happy based on online Dodge forums for my type of issue. They were responsive to my phone calls and questions, both while calling to set up a service appointment, and during the day of service. And I really enjoyed their communications--kind, transparent, detailed. I trust them to return again.Thank you Robert (owner), Ramon (front desk), and tech(s) who worked on my car! Well done!Details: They request customers to review them, which is fine, they care about their results and brand. I believe the strong ratings after my own experience, and also give them a 5 star for it. They were busy, so I had to wait a few days for my appointment. On the day of my appointment, they finished the work on the same day. Specifically, I had two dashboard warnings, ABS and Traction control. Its a common Dodge Charger/Challenger issue, a wheel speed sensor. They read the code, confirmed which one of the four sensors was bad, and did the repair. They had time available, so I also had them do my oil change.
Outstanding work! Great communication. Robert and his staff truly went above and beyond to provide top notch service. I will definitely be a repeat customer.
Professional, courteous and timely. Unexpected drop off and they got me in and out faster than expected. Will continue to bring then my business.
Toyota dealer misdiagnosed and Becka Auto got it right saving me thousands. Roman and Robert talked me through a tough situation and genuinely care. I will be back.
I took truck in on Friday afternoon for a brake job but it ended up to be more expensive than the truck was worth (not their fault, more problems than just brakes) so they put it back together and only charged a diagnostic fee. The thing that I liked was I wasnt able to get out of their shop for 6-days due to illness and they were pretty amazing about it. These guys were very knowledgeable and extremely professional and I would highly recommend these gentlemen for automotive work.
First time customer...Staff was friendly and professional and took the time to explain the services they recommended. They got my car in and out as soon as possible. Prices were fair and they saved me money in the long run. Thanks Becka Automotive!
Theyre honest, reasonable and have great customer service. Weve taken in our Murano and Lexus RX350 for various repairs (brakes on RX). Theyre friendly, fairly priced, do a great job. The labor is guaranteed for a year and they honor this. Well continue to use them.
First of all the the owner and the staff are stellar.Everything was explained, planned out, and understood. Every repair was done upon approval. The nicest kindest people, and very professional and priced fairly.My car is running great! I highly recommend them. ✝️
I appreciated the clear and consistent communication about the repairs needed. My car requires additional repairs, however they were not pushy or insistent. Basically the did due diligence in informing me. I highly recommend this shop. They are professional, friendly and provide excellent service.
I took my truck into Becka Automotive for break repairs and an overall safety checkup.The repairs were performed sooner than I expected with the care and quality I know from Becka.This is the 4th vehicle Ive had Becka take care of for me over the years. Great service at a good price.Thank you for your help.
Great service and great people. I get vehicle fixed right the first time. The prices or responsible.
They were professional and friendly. They explained my situation and what was involved with my repair and also explored less costly options. I recommend using them.
First time customer... they made me feel right at home like they knew me. Service was above and beyond just went in for an oil change and came out with a diagnostic as well at no extra charge. In fact the oil change was at an excellent price already. My appointment was at 1pm they started on time with no excuses. I love this place already definitely recommend this awesome moms and pops shop. Pro family owned and operated 😁😍🤩🤗
I took my 07 Kia Sorento to Becka Auto to have the front wheel bearings replaced. Robert and John were very honest and friendly. They also know their business and how to repair any car. Not only did they fix my car they stopped a squeak that I could not get rid of. I will be taking my cars to them for all my repairs from now on.
Very polite they were replacing my main belt and some others things and called my to tell me i need an oil change witch i knew i did to. Very good service. And i would recommend there service to friends and family. Thank you G O SMITH
I have been using Becka Automotive for over 35 years! They are the best! I highly recommend them. They will get the job done, and they are more than fair in their pricing! Do yourself a favor and use them for your next maintenance or auto repair!
Called for estimate, never called back.UPDATED: This was a home phone not a cell phone. The person should have asked and/or said how they contact people. And I was home the rest of the day they did not call.
My car sometimes has a whining sound when accelerating. I took it in to get a diagnostic ran on it. Of course, my car decided not to make the sound while in the shop lol however, Becka told me that they would not charge me anything and to just bring it by again when it starts to make the whine. I was really thankful for that. Great shop for anyone looking for professionals and to not get ripped off.
Needed an estimate for a repair. Promptly called back after thoroughly getting all the information needed. Will choose Becka when the time is right.
Super informative and knowledgeable business and mechanics. Keeping my vehicles running at 110% for years- thanks Becka!
Did everything we asked for. Did it on time. Very professional.
Excellent service, great knowledge, fair prices.
Robert was great! Very thorough and let me know the price of everything without me having to ask. Will definitely be using this shop from now on!
Always very professions and. Honest. Only place we take our car. Wonderful service. Family owned and operated.
They gave me good professional advice with layman explanations that I could understand. Honest and fair. I will definitely be back!
I will summarize my review with beware! They damage vehicles, they are not honest people and worst of all they try to ridicule their customers ability to pay should the customer not repair at their facility.They did offer to repair the damage after staff was very rude and lied about the entire incident. However we are not comfortable with them touching our vehicle anymore especially since they passed blame, lied and now posted a very unprofessional response on my Yelp review.You should never try and assume much less try and make fun of a customers financial situation. Especially with COVID and the the hardships people are experiencing.To be extremely clear we do not want anything from the repair shop we don’t trust them and won’t ever do business with them or let them touch one of our vehicles.Basic math 67784 km is 42k miles which is less the. 50k miles as I started.
Becka automotive is always upfront about the cost and they do a good job. I would recommend them highly.
Had car repairs performed several times in the past . Always professional. Fair price. Will use them in the future.
Very professional, honest, no-pressure service.
Robert is a good man, he took care of my car. He called me before doing any work on it and explained everything beforehand I’ll definitely go back when my car needs work done.
I was at a store in Chula Vista and my car wouldnt turn over. I have a mechanic I usually use but due to towing restrictions, I took my car to Becka Auto. I met with the owner Robert who is a really good guy and gave me great advice and a great quote. Everyone here is people first and you get the feeling they really care. Take your car here! Highly recommended.
Best in the area.Always caring and honest . Took care of all of our cars for over 20 years. They took such great car of my moms car. She was in her late 90s and never went anywhere else. Great service.
My dad has been coming to Becka Automotive for years, longer than I can remember. He also used to take my car for service here. Ive continued to go here for my basic car maintenance and diagnostics. Becka has excellent customer service, they are communicative about any problems your car might have, and they work quickly. They are no-nonsense and will never suggest something your car doesnt need. They also are fairly priced and incredibly friendly. For anyone in San Diego and especially Chula Vista, this is the place you should be taking your car.
I’ve been robbed at many a mechanic shops in my lifetime. It’s refreshing to know that there are still honest people out there. Becka Automotive knew exactly what was wrong with my car and made the necessary repairs with a fair price. I can rest assure that I will be coming back here for future repairs.
If you want a shop that is honest, fair, and great mechanically, visit the folks at Becka. I wish it was less expensive to have my car fixed, but if I have to take it somewhere, I want a place I can trust. They even follow up with you a week or so after you get your vehicle back. Good customer service!
Family owned! Robert the owner is so knowledgable and honest. Not pushy at all but recommends what’s best for your car and charge cheaper than dealership.It’s my 2nd time at Becka at I’m never going anywhere with my car. They even offered me ride home and picked me up after my car is done, thanks to Veronica!
Outstanding customer support and very honest. Priced fairly for services and suggested things to look out for with my vehicle in the future (without being pushy). They even called me a couple of weeks later just to reaffirm that everything was now smooth on my end. Highest recommendation.
Family friend recommended this place and I went here. Very happy with the way I was treated. They offered a quick resolution and I left feeling I made a good investment in having my care serviced here. They took care of my oil change and check-up. I also needed some work on my air condition and fuel pump. Ill definitely be a return customer and I highly recommend them.
Trustworthy. That for mechanics can be hard to find. Real gem.
Honesty and expertise--these are the primary things I look for in a mechanic/ auto repair shop. You wont find a better place than Becka Automotive. I found them on Yelp and went through the reviews. Then I made an appointment and took my car there. I really like how they treated me and my car so much that Im not taking my car for repair anywhere else from now on. Not only are they very good but Becka Automotive is a place you can trust. If your car doesnt need it, they wont do it... a very refreshing contrast to other repair shops Ive been to that try to find all kinds of things your car needs for them to do. And they warranty their work for two years. Now thats peace of mind.
I went to see Robert I am from out of town. They were so nice and told me e everything that needed to be done and was looking out for my safety. This place is a very trust worthy repair shop. They gave me my written estimate and was glad I spoke to them and got a straight answer.
We were new to Chula Vista, and we needed an auto repair shop. A friend at work recommended Becka. Becka Automotive Repair Shop does quality repairs on all my vehicles.The staff is kind and very thorough. Becka is just the right shop to diagnose that funny noise our vehicles make the longer we own them.We call Dan when there is a serious repair or simply a need to ready the car for a vacation or business trip.Five stars.
I have been going to Becka Automotive for years now. Robert and his team are the only mechanics I fully trust in San Diego. They are honest, reliable, and really care about their customers and the health of the vehicles.In my experience, the team always goes above and beyond. They are priced reasonably and the value is exceptional. Robert (owner) even calls after repairs to make sure I am satisfied and that any issues have been resolved. They always explain mechanical issues clearly, demonstrate why certain repairs are needed, and answer all the questions I throw at them - I always have questions!On my last visit, the mechanic even cleaned out the entire engine bay because there were dead mice/ mouse droppings and evidence that it may become an bigger issue if left unattended. When I came to pick up my Suburban, he and Robert took time to explain to me the potential impact of mice under the hood and then they recommended ways to keep them away.In addition to all that, the shop is totally personable and it feels like family. They are all sociable and warm. It makes you feel even more confident that you are getting family-owned top-notch service.Unlike many other mechanics who try to squeeze out every penny they can from your vehicle and do repairs even before they are actually necessary, Becka Automotive seems to subscribe to a different philosophy: Be honest, give a hoot, and work hard to create a loyal customer base.It worked for me. I drive down to Chula Vista from La Jolla area to have my vehicles serviced with Becka Automotive because I wont go anywhere else.
I was greeted with a warm welcome by the receptionist and Robert and he assured me that he would be able to fix the problem in my moms car. He was able to fix the problem fast and he even went through the trouble to show me the difference between the broken part that he took off, with the new part he put in. I recommend this place to anyone as I know that the people that work here will take care of you and theyre all about making sure you leave with a positive experience.
Have been searching for a mechanic since my go to place Tire Pros on Dennery Road closed shop last year. Honest, over the top service thats often rare to find. Next time your car needs some.work even if its just basic maintenance, call Robert, the owner, you will see what I mean.
I have been to Becka Automotive twice now and, I have been super pleased with their service. The people first are incredible, the pricing on parts and labor are very affordable and they are very fair. The quality of the work is fantastic and both times I have been in and out of the shop in one day. The best thing about Becka is that they are a Family Run business and that they are people of God. Honest, reliable, and loyalty goes a long way. And, they are all that and more. Drop by and ask for Robert. He is the owner and he is awesome. Thank You Becka Auto Repair for always taking care of me. I will forever be your customer. Blessings Steve Eicher
You can trust these folks! They send pictures of what you need to repair and they’re so friendly and quick to help. Prices are so reasonable and they are honest about what need to be done and what you can wait on. For sure a great find for me.
Ive been coming to Becka Automotive for four years now and they have taken phenomenal care of me and my car. Excellent customer service. I can unequivocally vouch for the integrity of Dan, Robert and the rest of the crew. Its hard to find a good mechanic thats also a good human. I love supporting good people and I wouldnt dream of taking my business to any other mechanic. Thank you for your service, your honesty, your flexibility, good work and good prices. I am very grateful.
Great job
Robert and his staff are great. Didn’t try to upsell me or convince me I needed to do any unnecessary work on my vehicle. Because of this we brought our other two cars to be serviced here. Highly recommend!
Becka Automotive is simply the best! My entire family puts our trust in the capable hands of the Becka team, as they have exceeded expectations in every area, time after time.Their diagnoses and repairs are professional and high-quality.Their customer service is courteous and expedient.And their prices are reasonable and worth every penny.For expert repairs, you can trust Becka Automotive.
The work we needed he didnt do, but Robert still gave really good recommendations still for the work we needed done! Great service still and awesome customer service!
Becky Automotive is the only place I will take my truck. I was recommended to their shop by about a friend almost a decade ago. I found that they were honest to a fault. They will tell you what needs to be fixed and what you dont need to fix. My entire family has taken all of their vehicles there for the last 5+ years and never looked back. Dan and Robert are excellent mechanics and definitely worth your business.
Robert asked for an additional day with the lorry, so they might run extra tests to make sure there wasnt something else causing the sensing unit to stop working. When I arrived at the store, Robert stated they had actually not discovered anything wrong that would certainly cause the sensor to stop working, so they replaced it with one from the supplier, instead than utilizing an aftermarket one as previously. When Robert told me there was no cost, I supplied to pay at the very least a section of the expense, as Supplier provided parts generally set you back much more than aftermarket ones.
Excellent service!! I recently moved to San Diego and this was the first shop to show me the best customer service. The entire process was very transparent, price was right as well for the services that were completed. I will be a returning customer.Thank you!!
I had great service at Becka. I recommend this place if you need service done to your vehicle. The price is also very affordable. And the people are friendly. Thank you Becka
I tend to change mechanics quite often, and have felt for awhile that the trifecta of ‘honest, fairly priced, timely’ might remain elusive. Not anymore. The folks at Becka impressed me from day 1, not with a shiny facility or complex pricing schemes, but with an honest assessment of my car, my options, and a quick turnaround. I’m sure I’ll be coming back next time I have an issue with my car.
I have used Becka several times and have always been very happy with their service. I appreciate how they follow up with their customers and their repair work.
Becka auto representatives are always kind and flexible when I call about my car issues and they are quick to assess and repair my vehicles. They treat me respectfully and their prices are competitive, in fact lower than most shops Ive visited, so theyre my only go-to shop. Ya cant beat their loyalty program either.
We found our new car shop!Robert is knowledgeable and will explain to you on what to do first and will recommend the necessary repair when needed.
Becka Automotive does great quality work. Dan and his team have never let me down and have always taken care of me. I have never had any cause for concern regarding the work theyve done for me. I would highly recommend Becka Automotive.
I recommend Becka wholeheartedly and without reservation! Reasonable prices, honest work. Shuttled me to work and picked me up when my car was ready to go. Friendly, professional, trustworthy...all in one.
Dan was quick to schedule my appointment for the same day. When I got there, Robert recommended I change all my brake pads, which he showed me were worn as far as was safe. I was not surprised as I had been told on my previous visit to prepare for this. I have been taking my car to this family-owned business for years. I trust their service and feel very comfortable recommending them.
I liked that Dan was very straightforward and professional and took care of the needed work in a short amount of time. He made a good recommendation on getting some body work done. I knew to expect good service and top notch knowledge because my son has been a customer for awhile now and has never been disappointed. The prices are pretty much average for San Diego. Its the service and knowledge that makes Becka a standout.
In this day and age of people trying to making a business successful, and some of those people willing to resort to unsavory methods, just to try and squeeze a customer for what they can.....I bless the day I found Robert and Dan at Becka Automotive. I have treated better by these folks than ANY other auto repair facility Ive ever worked with, Ive been a happy customer since 2002, And I refer friends to them all the time, with those friends coming back and thanking me. That says something about character, honesty, and fairness. They are the best.
They did a great job on my 2000 Ford F-150. Called them early in the morning. Very Polite and courteous on the phone. Dropped my truck off shortly after. They were able to diagnose the problem and have it fixed in a few hours. They definitely have my business now.
Such great, detailed and honest service. I have already recommended family and friends to Becka Automotive.
The work we needed he didnt do, but Robert still gave really good recommendations still for the work we needed done! Great service still and awesome customer service!
A few years ago we happened on Becka Automotive through word of mouth and have had them do work on all my vehicles! I cannot say how happy we have been with their services! They are very honest and professional when it comes to automotive repairs! Their prices for services are very competitive. I would trust them to work on all my vehicles!
They found the problem and they fixed it thank you Becka very much
I love Becka. Dan is trustworthy and caring two awesome things to have in your mechanic. Oh and they do amazing work. Three awesome things.Ill be coming back and back to Beckas.
Fabulous customer service!! Dan and the crew are helpful, honest and have great prices for auto work. My husband and I have been taking our vehicles to them for about 10 years now and am SO GLAD we found them when we did. We tried different mechanics previously to Becka but never had a go to mechanic. We do now and they take excellent care of us!
Thanks again for doing an excellent job of taking care of my 4Runner! One of the things it needed was an oil change. They are always so careful to clean up. Never any drips in my driveway. Becka has taken great care of my vehicles for 30 years now.
Excellent experience at Becka. Great service coupled with top notch mechanic work keeps me coming back year after year. Fair prices helps a lot too!
Love going to Becka because we trust them. My wife has mentioned that some automotive places, we feel, give off the feeling that they are trying to make money off you. At Becka, they care more about us the customer and explain things to us so we can understand what is wrong with our car. They are professional, their mechanics are very skilled and we enjoy going back for anything car related.
Always awesome service. Ive been going here since I moved to San Diego back in 2010. Honest prices with really good quality work. Never over priced in my option.
Thank you guys for taking good care of your customers. Honesty goes a long way.
Love this place! Brought my car in for a checkup after it wouldnt start. They found the problem immediately and I have peace of mind knowing theyll take care of it. Been coming here for years. They are professional and offer good resolutions.
I had a wonderful experience with Becka Automotive! My vehicle needed an alternator, and I dropped it off after hours at Becka. I spoke to Dan and had an estimate, then a full replacement by 11:30am the next day! So pleased with the quality of service and the whole experience. I will go back for all of my automotive needs.
I took my 2007 Pontiac G5 in for some coolant issues. Everything about the experience was outstanding. The receptionist was helpful and attentive, and inviting. Robert who I believe is the owner, was knowledgeable and you can tell he is passionate about cars, even my run-of-the-mill G5! He communicated with me via phone call and asked for permission to text me pictures of the parts he was replacing- kept in contact the entire time. Pricing was great. He went out of the way to communicate what he was charging me for and why. Unlike other mechanics that we have all had mediocre or bad experiences with, Becka Automotive makes it a point to ensure you are not feeling like you are getting bamboozled- very transparent. Robert called a month later to follow-up and check how my car was running. Great machanic work and no issues after work was done. This is definitely my go to mechanic now. They are only open M-F which is the only negative thing I would have to say if it is hard for you to take time off work. But, they are worth the wait and time off work to get your car serviced.
Thank you guys for taking good care of your customers. Honesty goes a long way.
Becka Automotive representatives are very professional and honest. They were able to schedule a same day appointment for me and got me in and out. The cost is also very reasonable! Great place to take your vehicle!
I went Becka today to check the fuse because my car doesnt work chargers. And they found which fuse is not working. And they didnt charge me. Also few days ago I changed engine oil. It was really fast and they are so nice peoples. Becka is one that I trust shop. Ill bring my car to fix only becka. Thank you for taking care my car. Becka.
Very friendly and quick! Came in for a synthetic oil change with no appointment and they were able to fit me in! Great work that is reasonably priced, family owned and operated. You dont get any better!
Its always a pleasure to bring my car into the shop, whether it be for routine or more urgent maintenance. The service is always first rate and very dependable. Dan, Robert, and Deb make sure to get me back behind the wheel of my car as soon as possible.
Just as great as my first experience here. Dan is REALLY good about keeping you posted. The mechanics are fast and throrough, and the owner Bob is an awesomely generous man! Thank you so much, to everyone at Becky Automotive!
Ive been a customer for a few years and fully TRUST Becka Auto! The prices are very reasonable and the staff are very nice! I wont go anywhere else.
Everyone here is so nice and professional! The work I had done was as promised and done quickly and at a fair price. I HIGHLY recommend Becka Automotive!
Ive been going to Becka Automotive for the last 2+ years. All I can say is that Im grateful to have discovered this auto repair shop in my hometown of Chula Vista. Theyre honest and fair and we always feel like theyre looking out for our best interests. I cannot recommend them enough!
I have been bringing my car to Beccas for many years now I would never consider changing. They are fair and reasonable. They are honest. Everybody there is great to work with. I would never consider going to a dealer after going to Beckas
I was referred by a friend and feel Blessed to have found this shop. They were nice, happy, and best of all HONEST, I am a senior and dont know a lot about cars, I immediately felt secure in their hands. Thank you soooo much and I will return!
Ive taken my Toyota Tacoma several times to Becka Automotive for routine maintenance and they are very thorough. They are dependable and very honest. Planning on taking in a friends car soon.
My dad has been taking all of the family vehicles here for over 20 years. I will now only take my car here. These guys are amazing. I mostly appreciate their honesty, friendliness, and good customer service skills.
Been bringing my cars to Becka for a couple of years now; they’re honest, they do great work, and offer great customer service. I like that they follow up to see how my car is performing after service. I will continue to bring my cars here.
Ive been going to Becka for about 10 years and they are the best. I even moved by SDSU and I still take my car to them. Everyone is very prompt and I feel like I am very informed about my cars condition. Absolute, very best in town.
They were awesome, totally recommend. Super happy that we have found an honest mechanic . They kept in touch via calling and texting all day while they had my Honda . Didn’t push repairs on me . We will be back with our other 2 cars for sure .
A really great mechanic. Dan at the front desk is always totally up front and honest about repairs, and has never suggested a repair that was unnecessary. This is the type of place that will tell you when the repairs arent worth it, even though they may lose a little business in the short term.
We have been using Becka for many years and for many cars. We are very happy with the services we received. Only thing better than their work is their customer service.
Been going to beckas since I started driving 3 years ago. Each time I come in they do a fast and reliable repair for a fair price. Plus they are family owned and operated.
As usual, I can count on Becka Automotive to service my car on a moments notice. Dan was able to diagnose the problem and contact me with a quote inmediately to begin the repairs. Robert offered a courtesy shuttle to my home. Within 4 hours my car was ready for pick up. These gentlemen are very professional and reliable and I trust having my auto repairs done here.