Very clean and well stocked facility. The service is excellent with a knowledgeable and efficient staff. James filled my order and was even able to pull in parts from other stores on my behalf. Awesome service!

Is this auto parts store actually has people that know what theyre doing Highly recommended

Have all the parts I need for my old beast of a car

Excellent, knowledgeable & helpful staff. Easy in and out. Order online, pickup in store, or just drop in and shop for your vehicle service needs.

I always get this one employee which doesnt know didoly squat and end up leaving and thats a bumber because its right down the street my house

Great customer service.

Very professional. Napa on Lst in Chula Vista.

You know what very helpful customer service here in CV had the part in stock on hand even so job was quick and easy thanks NAPA ...

Jorge takes care of business seamlessly!

Tomas, Sal, and Raul are great guys they are easy to work with getting parts and they are very knowledgeable. They get very busy in the afternoon so you take chances calling in. You might be on hold for a while. Best time to go is any time after 5:30PM they slow down substantially so getting parts is faster. If they dont have what youre looking for than they are most likely getting it from their convoy store or maybe LA. Still never had to wait more than a day for parts unless it was something coming.out of AZ. Never had any issues with this store all of my experiences have been good.

Didnt have the parts in stock at this particular store. They found them for me and had them delivered. Called me when the parts arrived. Great customer service.

They give life time warranty on almost all they sell n most importantly I get my AAA discount on all my buys, luv them.

You can order some great additive products to maintain the highest performance from your vehicle.

The employee I believe his name was David went Above and beyond to help me out I appreciate it👍

Napa know how

Excellent service

It never fails, the customer service in this place is terrible. Im not sure any of the counter help know how to provide customer service at all. I waited in line and watched three people working there walk into the back and disappear. The guy in front of me finally left so I thought it was my turn until the guy came back and interrupted me. I stood there for 5 more minutes listening to the counter guy talk about everything but the transaction. Just had to leave. I wont be back.

NAPA Auto Parts is better in my opinion then AutoZone. Reason being is because more is in stock and they keep record of your point system on their end. I dont have to show up with a car for them to redeem my points. As far as pricing theyre very competitive with other stores. Napa also carries our own line of vehicles supplies which makes it cheaper.

Is there a contact email for your specific store? I tried the contact is and they referred me to this store.

Needed a part. A little more expensive then id find online. Also the guy who was helping didnt seem too informed about what i was asking. But thats cool, if your fixing or maintaining your car you should really educate yourself (no reason not to especially with google, mobile devices, enthusiast forums and youtube) all at your fingertips. 3 stars for just being a store thats open that i can buy parts from.

Dont ask questions, youll get the wrong answer...oReilly its much better service.

Great customer service

Staff is extremely knowledgeable and willing to help. Works perfect with it being in such close proximity.

Really nice service specialist the manager Thank you goo good job.

Very good service!!

Very friendly and helpful, prices are good, large variety of products.

Solid location. Staff is friendly, helpful and efficient. They do well representing the NAPA brand.

Still on the phone waiting for someone to follow up with me, first time someone answer the phone said if I wait on hold & said yes actually he hung up on me, call again & someone else answer put me in hold again to long !! I hung up, customers should not have to wait for an answer on parts if company provides a phone number to call for answers have a better system in place & not have customers wait on the phone ....Makes sense Right !!

Needed a u joint for a piece of equipment he couldnt look up had no idea how to use the book and calipers Ill never go back

Not crowded, very helpful and knowledgeable people who are on top of it.

Great service and guys there are very knowledgeable in cars.

Very good customer service. quality parts

Says it closes at 5 pm on the internet and when get to store they have a sign for 4 pm sundays.

Most of the time they have the parts I need so there the first call I make when Im in need. Everyone Ive dealt with were friendly and helped me without hessitation.

Very good and easy ! Thanks

Gave me the wrong part 3x. When you call them they put you on hold and wont even answer you for more than 5 minutes.

Good customer service and great place to get parts

Quality parts, knowledgable persons.

These people at the counter are SO slow..

Computer system says it has the parts. They dont. Staffers dont want to assist in finding another store that has it. Its obvious that the people here hate their jobs.

Great knowledge friendly and attentive.

Great customer service

Very helpful and wasnt crowded

Friendly and good selection

Great store, very knowledgeable people

Great service with a smile.

Just became my preferred auto parts store.

Goood

Excellent service and knowledge.

Outstanding place for car parts

Love place

Had what I needed..

It is a clean new store

Good friendly Employees

Driver Jazmin is awesome!!!

Great attention

Very helpful

Got what we needed

Always has what you need

Got parts

Parts

A pity that they dont want to attend you for only speaking Spanish. I mark them and they leave you on the line.

Very good attention 👏 👍

Excellent

Good place to buy car parts and your life x warranty

Excellent service very fast last like 10 minutes in the store 👌

Excellently excellent.

Everything I find there for my cars is a bit more expensive than in other auto parts but just one lap ago

All good thanks

Everything very tidy, excellent prices and quality.

Well stocked

Excellent products

Not as friendly as you are interrupting them

They have you hanging around all day, you call them to ask for something, they quote you and when you go they tell you that what you asked for has not arrived. It is the same as going to an autozone.

Good attention

Assortment of everything a little

Excellent attention.

A grumpy old man attends to you

Vuenisimo