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Penske Honda Chula Vista
580 Auto Park Dr, Chula Vista, CA 91911, United States
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Penske Honda Chula Vista
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Ca
Review β„–1

Perfect experience.πŸ€™πŸ½ Walked in just for a appraisal, left in a new car. Shoutout to Gabe for probably being the coolest salesperson I’ve ever dealt with.

Fr
Review β„–2

In May, my brother and I were in the market for a car. I personally enjoy the negotiation process of car buying.We made our way to the Chula Vista Honda dealership close where my brother lives. We were first greeted by a sales person who was quite nice but seemed to learning the products. He was called away to an appointment and he introduced us to Sam Sheikh.I really enjoyed working with Sam. He was very knowledgeable, friendly and had an easy calm demeanor. He walked through all the features of the car. When we decided this particular vehicle would suit our needs, Sam, patiently walked through the various purchasing options. He was transparent about the transaction and we felt very comfortable knowing we got a great deal.All of the staff was pleasant to work with and I would highly recommend you purchasing at Chula Vista Honda. Ask for Sam as Im sure you will get the same level of service that we experienced! Sam should be promoted to a trainer/manager. The dealership would really benefit from his expertise and professionalism.

Bi
Review β„–3

We drove in with my lifted 2018 jeep, never thought I would trade it for a Honda Civic but the deal was just too good. We quickly told Mr.Delgadillo C. (the sales agent) we didn’t need anything big its just me and my wife no kids, so he took us to a 2019 Civic Coupe Sport, fun, fast, 30-40 mpg and perfectly reasonable price, management, finance and the agent where all super friendly and accessible to my broken foot at the time.

j
Review β„–4

After 3 days of car shopping, Moe Hijazi took great care of us. Listened to what we needed and wanted. Moe was friendly, and went above and beyond to get our vehicle. He drove 3 hours total to get our vehicle the same day. Super great experience. Thanks Moe and Chula Vista Honda!

Da
Review β„–5

I found Malibu through Chula Vista Hondas website, but it was at sister store in El Centro. After I connected with Jennifer she was on top of ensuring it got to Chula Vista ASAP + she kept in contact with me every step of the way via text and e-mail ( which eased my anxiety as I wanted the 2018 Malibu). As soon as it arrived in Chula Vista I was able to complete walkthrough, test drive ask questions and go back in to review financing options and terms. She was patient, knowledgeable and had a fun personality. Diamond in Finance was also fantastic !!! Both are great assets to Chula Vista Honda.

Ld
Review β„–6

Ive been searching for a reliable car for my sister. I have been struggling for days, unable to meet my needs and budget, until I found this place. Dawn and Ryan were exceptional, attentive, and smoothly able to assist me, hassle free transaction, honest, no BS. They surpass my expectation. I left happy, at ease, and satisfied with my purchase. I would totally recommend this place.

Ch
Review β„–7

Looking to buy a 2022.......i stopped in super early to take a look.........i talked to Jason........the sales manager.........he showed me some numbers and gave me some options.......happy with my visit.........if I can swing one of the options..........i will buy from here.........nice people that work here.........very open with the cost of everything.........not many dealers are..........

dr
Review β„–8

Thank you to Kevin and Mason for a great experience when buying my first car! Really made the negotiation easy and painless. I would recommend them to all my friends and relatives, come see them. My parents were satisfied with the service at the Chula Vista Honda. They now feel confident in the decision to have purchased a reasonably priced and reliable vehicle for me before I head to college. Thank you Kevin and Mason!

De
Review β„–9

This dealership service department is honest, trustworthy, and they do good work! Would recommend them hands down. Service like this is hard to come by these days.

da
Review β„–10

Thank you to Kevin and for a great experience when buying civic type R and such a Really made the transactions smooth. I would recommend them to all my friends and relatives, and co workers. come and visit him @ the Chula Vista Honda.

Ol
Review β„–11

Gabriel was strait forward, honest and fair.These guys will work with you and help you find a car and financing/payment solutions that meet your budget and fit your needs.They’re very knowledgeable about their cars/products/services and will help you find what you’re looking for. They’re sales style isn’t too pushy or slick. Just good people selling good cars with fair pricing.Great experience and got a smoking deal on a fire vehicle.Thanks Gabriel and the team at CV Honda!Hope your enjoying your new V-Tech Civic as much as I’m enjoying my V6 Coupe Accord!Thanks for keeping it πŸ’―Ollie

De
Review β„–12

My experience here at CV Honda was great. Everyone was friendly from the beginning. I was looking for a specific car and Jason and the team didn’t stop until they were able to track the vehicle down and get me in the car i wanted. Very pleased with my experience.

Ca
Review β„–13

I bought my cars at this location 8 years ago and have had it serviced here ever since. I have always come away with a feeling of being heard and attended to by bright, courteous professionals! I usually hang around and wait for my car while its being serviced, so its also important to me that the waiting room is comfortable (which is helped by the nearby, free coffee machine!) and the bathrooms are CLEAN!

Ri
Review β„–14

I had an amazing experience at this Honda location. I was shopping around several locations for a vehicle all over San Diego and I was pleased to have great assistance here and was helped to find the vehicle that was right for me. Any questions I asked was answered right away and with care. If you are looking for a vehicle, come to this location. Several dealership would try and just take your money but with this location it felt different and non pushy. Thank you so much Dawn! I will definitely remember this dealership when next time I am looking for another vehicle.

Ro
Review β„–15

Purchased my car here and love it! Customer service and the service department have been wonderful. Keep up the great work!

Ma
Review β„–16

Gabriel was fantastic! He was knowledgeable, friendly, informative, sincere, and endlessly patient with my fiancΓ© and I. He let us test drive quite few vehicles, listened to our requests, and helped us find the perfect fit. We appreciate his assistance and recommend him to anyone interested in making a purchase at Chula Vista Honda!

Hi
Review β„–17

Good customer service in Parts Department. Came here to buy some parts for Power Steering Pump.

Fl
Review β„–18

This is the best place you can get a car at. The people are so nice and very formal. They hide nothing from you and tell everything about what you can do and afford. I say this is the best Honda dealer to buy any car. πŸ‘ THANKS YOU JENNIFER FOR YOUR ASSISTANT. Your the best and I got the car I always wanted.

GE
Review β„–19

SAM IS GREAT. VERY HELPFUL AND ACCOMODATING. I ALWAYS GET A GOOD DEAL WITH SAM. I ALSO BOUGHT MY DAUGHTERS HONDA CRV WITH SAM. HIGHLY RECOMMEND SAM AND THE DEALER

Sk
Review β„–20

Brought my car in for service, ended up needing the brake pads replaced. Jorge was super professional and explained everything so thoroughly and answered all my questions. He was super patient and kind and I was very satisfied with his service!

Al
Review β„–21

Today I purchased my first brand new car at Honda Chula Vista and I must say that the whole experience was incredible! From the moment I walked in I was automatically greeted by Andres Herrera (who was also referred to me by a friend prior to arriving) he was kind, funny and very upfront which I appreciated. I must say that Andres is an incredible employee and a valuable asset to this Honda dealership! Thank you so much Andres!

Go
Review β„–22

Awesome experience! Jennifer went out of her way along with the Finance dept. to help me find what I needed. Financially and Car wise. Thank you!

cy
Review β„–23

Im loving my new 2021 Honda Pilot, and its all thanks to Jennifer and her team at Chula Vista Honda. Jennifer in the internet sales department is considerate, asks questions to make the best recommendations, and is not pushy; you can tell she cares about her customers.I got a great deal on my trade in, and was able to get a lower monthly payment on this lease compared to what I was paying for the minivan we traded in.This dealership reopened under new ownership and you can tell its staff wants to change the reputation it has had under the previous ownership. If youre looking for a new or used car, and looking for someone who cares and wont pressure you, ask for Jennifer in internet sales. Thanks, Jen!Follow her on Facebook and Instagram! @jensridessd

Wa
Review β„–24

Great job! Jennifer was very helpful and didnt pressure as. Love that customer service!

An
Review β„–25

Gabe Hanson was helpful, patient, relatable and knowledgeable. Car buying has not always been so easy or painless. The CV Honda team and our salesperson, Gabe was outstanding. We test drove several cars over a two-day period, Gabe never made us feel pressured. If you are in the market for a new/used Honda, see Gabe!

An
Review β„–26

I want to thank Ricky Woodall for being so helpful to me.I will definitely look for him for my next service.He has an excellent customer service.πŸ‘πŸ˜ŽπŸš˜

Br
Review β„–27

Great place .Sam and Andreas were very helpful .Sam helped me out big time with my second purchase at Chula Vista honda even after some financial trouble.i would highly recommend Chula Vista honda.

Ha
Review β„–28

Cortney was great! She was helpful and knowledgeable about finding the right car that fit my needs.

Do
Review β„–29

Worked with Yusuf when I went & traded in my vehicle. He was very professional, answered all questions I had, worked with me on my needs and wants. Left with a car I wanted & a good deal on my trade in!

St
Review β„–30

Kevin Yang at Chula Vista was very professional and catered to all my wants and needs. I received and amazing service from Kevin and all the staff at this dealership!!

Ia
Review β„–31

Was being rushed and over questioned by the sales person and as I was trying to show my friend specs about the vehicle and questions I would ask them, wouldnt have the answer to and yet responded in a very snarky manner. Rushed me through when I was viewing vehicles and talking me down from looking at the ones I was interested in. Im quite bothered that someone like that works there when their job is to give you details about the vehicle youre wanting to buy and not interrogate you as youre trying to browse and looking at the cars youre interested in BUYING.. It was totally uncalled for and left early, didnt even bother to continue at that place

Al
Review β„–32

Honda Honda Honda! This dealer has an amazing team. Rigo (salesperson) has helped out tremendously in both car purchases at this dealer. The recent purchase at this dealer was different. This Honda team worked together to give me the best possible deal. Rigo also helped me get the best tarde in offer for my previous crv. The new CRV is pretty cool because it sounds like a spaceship when you turn it on πŸ˜‚.

Pe
Review β„–33

Had a great experience, Cesar was very helpful and provided great customer service. He is a great asset to the team at Honda Chula Vista

Re
Review β„–34

Different management, still poor staff, at least it the maintenance area. We went back and forth with coverage and obviously both parties (them and me) got frustrated and agitated, difference is they obviously did not keep it professional. This is how i got my car returned after changing the tire. I’m obviously very annoyed and will not be returning to this dealership. I’d rather take my business elsewhere.

Jo
Review β„–35

Would you like a crash course in raw corporate greed? Then check out Honda Chula Vista. After getting out of an expensive auto loan, I came here with the intention of buying a $10-$15k car, with more affordable payments. Completely disregarding my budget - Gabriel insisted and pressured me into into a vehicle that’d leave me with payments more akin to the mess I had just escaped. Gabriel did this by giving me false information regarding payments. The next day after putting a whopping 15 miles on the car, I begged for them to take it back. Michelle sarcastically told me they would if they had a β€˜magic wand’ - and furthermore, that pushing the issue would - no joke: β€œcompromise my relationship with Honda”. I am now in the negative scraping to get rid of this mess. Thanks Honda Chula Vista for screwing me over, and showing me that your interests really are rooted in profits - and couldn’t give a lick about the customer.

mi
Review β„–36

The salesperson Gabriel did a great job as well as Michelle in finance.

Ch
Review β„–37

Really great dealership got my 2018 mustang gt thanks to Kevin really great guy helped me out getting my dream car process went good and smooth I would recommend if your are looking for any car to go to this dealership

Ge
Review β„–38

Kevin was helpful and a great salesman. He made my buying experience smooth.

Is
Review β„–39

Decided to try the new Penske Honda today I went in around 9:45 a.m. I was told it would be ready in about an hour and a half but my car was ready at 1045 so only took them an hour. I was pleasantly surprised by their professionalism by the quickness even though I had no appointment and the quality of the service I will definitely come back to this dealership to get my oil changed, and of course get a free car wash with change. The customer Lounge area was nice and have the TV plenty of seating free custom coffee, if you guys have ever seen those Coke machines where you can customize your drink they have the equivalent of this in coffee so I had me a vanilla mocha something-or-other it was good.

De
Review β„–40

Super sleezy establishment. Me and my partner purchased a Nissan Leaf and the battery was severely degraded and this was never disclosed. When we complained about it, they acted as if we were idiots who just didnt know how to charge an electric vehicle. We were able to return the vehicle because we had a deferred down payment (which wasnt properly documented) so the loan wasnt set up yet but we have yet to receive the down payment we put down. Theres a new excuse every time we try to pick it up. Also, the customer service is terrible, if you ask too many questions they start snapping at you and generally act as if youre a nuisance. I would highly discourage anyone from purchasing a vehicle here.

Da
Review β„–41

Felix was great to work with CV Honda. He assisted with our out of state purchase and made it extremely easy. Thanks!

Sh
Review β„–42

From the beginning Roni was nothing short of amazing! He made my entire experience a breeze took the stress away from buying a new car. He made sure to explain the process from beginning to end and took the time to ease my worries!! If you need anything, he is your man to go to!!

E
Review β„–43

Awesome! Out of all the dealerships maintenance departments I ever been too, you folks are the best!

da
Review β„–44

We really appreciate the extended time they gave us to finish the necessary paperwork for the car we bought. And the is great customer experience.

Pa
Review β„–45

Great service from the whole team! Big thanks to Kevin for all the help and attention getting me my new (used) car.

Th
Review β„–46

Please keep in mind this is no longer Penske Honda. They changed owners and management March 1st 2021 according to their website.I really dont take pleasure is giving a low score but just because a business exists does not mean they deserve good ratings. The low level sellers are fine but are being taught grimy tactics from someone up the chain like pushing too much. People dont like pushy tactics and its a shady sell if thats how anything is sold. The Maintenance side is not what it used to be and the younger staff can be unprofessional and give off weird vibes. Please keep in mind this is no longer Penske Honda. They changed owners and management March 1st 2021 according to their website.

Me
Review β„–47

From the initial call with Jackie to get info about turning in my lease to the salesman, Sam, who helped me find a GREAT car that I absolutely love to Mike the money guy who worked with my limitations to the finance department, I can’t say enough good things about our experience at Chula Vista Honda. I live in a completely different part of San Diego but will come here, and recommend friends and family do as well, for all future car needs. Overall, A+ experience in what can sometimes be a very daunting task.

Jo
Review β„–48

Fantastic service! I dont mind driving a little further south of my hometown in San Diego to Chula Vista for servicing on my 2013 Honda Civic because the service team at this location is excellent. Never had any major issues with my Honda that couldnt be fixed quickly and efficiently by CV Honda and I appreciate the care that goes into the customer experience.

An
Review β„–49

Summary: Watch your own back, because they dont have it.Buying a car is a big decision and a very stressful experience - so much money, so much pressure, and you just dont know who to trust. Am I right? In late July, I did an exhaustive search and bought a used car from Chula Vista Honda. I went to several dealerships and strongly preferred salespeople at other places (great people like Jess B. at CarMax and Umair K. at Mossy Honda Lemon Grove!). The only reason I bought at CV Honda was because they had the used car that best matched my needs.Very late in the purchasing process, the salesperson *Mr. Andres Herrera* told me he could only find one key but he would keep looking. After buying the car, I followed up 3 times with Mr. Herrera. Finally, I called the sales manager and then Mr. Herrera quickly called me back and told me that they looked everywhere and cant find any 2nd key. He said I could come back and buy a 2nd key with the employee discount. This might sound like a little thing, but after all the money I spent on the car and extended warranty (b/c buying a used car has inherent risks), based on my experience, I conclude that CV Honda are just as greedy as they come. They did not earn my trust or confidence.If they have the car you want, make sure you ask ALL the questions and dont assume all information will be disclosed. I love the car I bought, but personally, I will never go back to Chula Vista Honda. Good luck and may the buyer beware!

Te
Review β„–50

I had a great experience at Chula Vista Honda and my sales people were a great team! Thank you Jennifer and Gabriel! I’m a happy customer!

Sh
Review β„–51

Felix Ramos was prompt with replies to our inquiries and very courteous.

Ma
Review β„–52

Jason Najeeb, was our sales person and he was very informative and understanding during the search for a vehicle for our daughter. He went the extra mile by expalining us the Pros and Cons of what we where looking for. Compare to other dealers that we have gone, they did not bother to give us options, unlike Jason it was a success.Thank you Jason, our experience with CV Honda was exceeding our expectations.

Ma
Review β„–53

Friendly people but long waits and a little bit of upsell . About $1600 in dealer additions to sticker price, with only about 900 removable . Salesman Jason very pleasant and low key but easily longest time ever taken to buy a car.

Me
Review β„–54

Shout out to service advisor Cristian Ramos! My husband and I have always had him as our service advisor every time our car needed service. He’s always straight to the point and never forces anything extra on us which I appreciate. If you ever need to get your car serviced here, please see Cristian Ramos!

Je
Review β„–55

Angel is my advisor and he is one of the best! He offers the best customer service, keeps me updated on everything going on with my car and tries to find any discount to help lessen the price. Highly recommend

Aa
Review β„–56

I asked for a quote for a part and services and an appointment and still no returned my call or text, its been two days. Bad experience for the first time i would not recommend this place. I just found out my in-laws had a bad experience with their CR-V here as well!! The mechanic dismissed there concerns on a noise coming from their wheels. He said it was normal but they never heard that noise before, they took it somewhere else and no it was not normal. Wheel bearings were the problem.

Ja
Review β„–57

My first impression is the internet response in my interests about a Honda Hybrid 2019 -2020 from TIM GIANOTTI. First it was professional in his response adding a photo of the vehicle and the links describing the specifications of the car. I was truly impressed and then he added the price β€œmy internet price for the vehicle” I actually was going to another dealer for Honda closer to us. I told my husband the internet response and we decided to go straight to where TIM is which is Penske Honda Chula Vista. Keep in mind this is my first new car purchase ever! Tim made me feel it is all about what I wanted. He truly focus on my needs and delivered!!! I saved money on the 2020 vehicle internet pricing!! Thank you Tim and my wonderful Husband Michael who help make this purchase happened. πŸ‘

sa
Review β„–58

Coming into the dealership I was extremely nervous, as most people would be purchasing a vehicle. The customer service was everything a buyer could hope for. Every question was answered, and every concern was solved with clarification. I look forward to coming back and working with all the great people here at Honda.

Mo
Review β„–59

Chula Vista Honda is a great place to buy a car and receive service.I would buy from them again.

Ra
Review β„–60

They always find the part I need quickly. They have a highly trained staff and if they dont have the part they will call around or I can usually get it the next day. Great job Fuller Honda!

Ki
Review β„–61

Great service and excellent customer service. Andres H was very efficient and helpful

Bi
Review β„–62

My go-to for oil changes and initial diagnosis on issues with my 2010 Pilot. A bit on the pricier side, but to be expected form an authorized Honda dealership. Didnt have car wash available, so Im. Downgrading this review to 4 stars. Employees there are courteous and professional. Always showing me, visually, when parts need to be replaced....then giving me options to remediate them now or at the next visit. Free WiFi while you wait, AC, Comfy leather chairs, and comp water/coffee will always be a bonus in my book.

CH
Review β„–63

Horrible customer service. No one speaks English

Ro
Review β„–64

I live within 7 min from another Honda Dealer but I much rather drive down Chula Vista for all my car needs.Ive had nothing but great experiences every time but this last one by far was the best!My car started acting up the morning I was going in for a scheduled oil change and I had no idea what the heck was going on.Chris at the Penske Chula Vista location gave me a breakdown of what it could be, step by step!I have little to no knowledge about cars but Chris went above and beyond to explain everything to me and what I needed to do.Very professional and very kind.Overall I cant recommend this Honda location enough.I will continue to go there for all my car needs.Thanks Christian Ramos and thank you Penske Honda!

Ke
Review β„–65

As a certified A.S.E automotive technician and having worked in this industry for over 10 years now, I can honestly say this is one of the best dealerships Ive worked at. Everything from the service advisors to the parts department, were able to keep customers happy and get their vehicles in and out and coming back for additional services.

TS
Review β„–66

Ive been coming to this location for years (they were Fuller Honda back then). My last five Hondas have all come from this location. In fact, I live in East County and drive all the way to this location in Chula Vista to get my cars serviced. The staff is always friendly and and very professional. The staff over the years have changed, but the quality of service continues to be top notch. Rigo helped me get my most recent vehicle and he is great! Fuller now Penske Honda treated my parents with amazing service and continue the same treatment with me. 10 out of 10 in my book.

Ra
Review β„–67

I took my 2019 Honda Pilot, for service, and the attention was very kind, the advisor explained to me in detail the work that they would do to my car; And best of all, the work was done quickly and without complications.This will definitely be my preferred dealership from now on.

lo
Review β„–68

We re pleased with customer service we received from salesperson and loan dept.

Mi
Review β„–69

Super quick fix! Super helpful staff!

Lo
Review β„–70

My wife and I worked with Chris Celis. He went above and beyond to make sure that we left the dealership with the perfect car for us! The entire team was kind, helpful and knowledgeable. Chris answered all of our questions, didn’t rush or push us to make a decision too fast, and made sure that we were in and out as fast as possible once we had chosen the car we wanted to lease. Roberto in finance was also very pleasant to work with. He went through all of the paperwork thoroughly and efficiently. We would recommended this dealership to anyone looking for a new vehicle!

Ju
Review β„–71

Came in to service my new Honda clarity for the first time. At first I was told told I came in to late and was provided no solutions. I came back another day and I was told I needed to call to make an appointment. I called and nobody answered. I went through their awfully built website on my mobile phone to schedule an appointment without any success. Finally I got on the online chat and was eventually contacted by someone to set up an appointment. The appointment was way out because of horrible availability so I decided to come in the next day with more than enough time so they can service a drive in. I was then told they can’t service my vehicle and that I should schedule an appointment on a date that was not previously available when I was talking to the representative on the phone. It seems their departments have no communication between each other. Perhaps they need to hire more mechanics. This is unacceptable and detestable customer service. I have no incentive to keep my business at Honda or to buy future cars from them.

Si
Review β„–72

After going to the National City Honda dealer for brakes and getting an overcharge I decided to go to Penske Honda Chula Vista. I don’t regret my decision of going with them. They were very professional since the moment I got there and followed COVID-19 guidelines. Jorge helped me and send me updates regarding my vehicle. After going for 4 years to NC dealer, I wish I would have gone to Penske instead. I usually don’t write reviews but I truly believe they deserve it. I got my car back the same day and they even washed it for me. 100% recommend. Thank you Penske Honda and Jorge!! Excellent service !

Ro
Review β„–73

Rick, my service agent was clear, efficient and kept me updated on my vehicle.

PR
Review β„–74

Kevin Landry went above and beyond to make sure I was 100% satisfied with my experience at Penske Honda. Kevin made sure I was aware of everything going on with my vehicle along the way so that I never felt out of the loop or blind sided by any extra fees. Kevin’s customer service is superb. Thank you again for all of your help Kevin!

Ju
Review β„–75

I’m sorry did I miss something? I had a hard time getting around the thought that we would actually buy a car here. That’s how me and my wife felt when we were inquiring about purchasing a vehicle here. We felt like we were a nuisance to your representatives! The level of arrogance and chit chat amongst the employees was unacceptable. From the time we walked in to everything in between and in the end we honestly felt unwelcomed. We went to other dealerships in the area with much better service from the start. Even if you guys would have thrown us a good deal we’d decline it just because of the level of arrogance and disinterest displayed. I would give this place a zero star but we encountered one employee who was great. Sam did an outstanding job explaining and answering our questions. Thats what you call great customer service. Thank you Sam! The others need a lesson or two. Thankfully we worked it out with another Honda dealership in the area and purchased a vehicle yesterday.

Fi
Review β„–76

Worst parts department ever never wanted to look up a part for my car. Said never carried that part before when I picked it up before from them. Moving my business to another dealership avoid the hassle from this parts department just terrible.

Gr
Review β„–77

Had the pleasure of being assisted by Angel & let me tell you something.... he’s a professionals professional. He gave me the ends and out of my car and what he recommend should be priority. I left with my car fully serviced and completely satisfied.

Ri
Review β„–78

Best car shopping experience Ive had in years! The sales staff were all friendly and helpful. The internet sales person that helped me was very knowledgeable and straight to the point. Timothy was the first person to respond to my inquires and was very polite and understanding with all my needs. I would highly recommend Penske Honda of Chula Vista to all my friends and family! ⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐

Ga
Review β„–79

I bought a 2017 Civic Hatchback from here and have never taken it anywhere else for service, even all my oil and filter changes have been done here. Fast, friendly and efficient. Angel is the best service representative.

St
Review β„–80

What a great experience in buying a new vehicle! Id highly recommend these guys.

Ji
Review β„–81

Jorge Wong is an amazing worker and was able to inform me of all problem with my vehicle and came up with a solution that allowed me to get my vehicle as soon as 2 days. Mainly due to the fact that I came in on a Saturday. But I was happy that I was able to receive news of my vehicle being repaired. I’m happy with the rate and consistency of communication and information given to me.

Al
Review β„–82

Since the moment We walked in someone was there to help us. They worked with our possibilities and gave us their best advice. We took home a honda Civic 2020 and we’re extremely happy with the process. It was fast and easy. Thank you

Di
Review β„–83

Excellent customer service and quality of work. As soon as I arrived I was greeted by one of the employees and asked if I had an appointment. Once everything was set they walked me through the process and then asked me to wait in the lobby. They have a drop off or a wait option and I opted for just waiting there until they were finished and it was probably a little more than an hour before they were done and I had my keys and my car back :) Gracias

Ke
Review β„–84

The guys here at Penske have such wonderful guidance to keep their drivers on the road! Great communication, customer service and service advice! Thank you Angel, my service guy... Love him!

di
Review β„–85

Extremely happy with service. Great customer service. They respond quickly to your questions and texts. Which is very rare now adays. Washed my car and took extra steps to make sure my car working properly. I highly recommend Penske Honda. πŸ‘πŸ‘πŸ‘πŸ… Thanks Jorge

An
Review β„–86

Great service! I plan on returning for all my future service needs.

Pe
Review β„–87

The service that I received at Penske Honda of Chula Vista was amazing! I had been to Honda dealerships in Lemon Grove and Vista, but left disappointed by their dishonesty. Its important to be upfront and honest with your customers, and the buying experience at Penske was that and more! They gave me a quote for a car and when I got there, they had the vehicle and honored the quote, which are things that didnt happen at the other dealerships. Definitely would recommend and please talk to Timothy!

Ji
Review β„–88

Service and staff are great! Always an excellent experience!

Mi
Review β„–89

Came here today for service. Ana and Kevin were beyond amazing with the most exceptional customer service. They went above and beyond their job and was able to get my car done today!! Thank you keep doing what you do!

Jo
Review β„–90

I went there yesterday my girlfriend want it to buy a honda for the past year I took her, we test it some cars, she end it up liking a honda accord, the salesman told us there was a deal going on with that car, when we got to see the numbers, supposly we didnt qualify for the deal, than I said ok, I was asking for another deal, it was a hard deal for them to match me, but not impossible. Salesman I could see he was trying, but managers didnt even try. They didnt get close to the deal. My girlfriend was in love with hondas, disappointed, I know they could do better customer lost. Is not my first car that I buy so I know they could do better.

Em
Review β„–91

Been going to this place for a long time now, for both service and a couple new vehicles, primarily because of some amazing and helpful people there. Angel usually helps me, always makes things simple and easy; he’s also solved a couple problems of mine that others didn’t bother to. Shout out to him (Angel) and Kevin!

ch
Review β„–92

I bought my brand new 2018 Civic at the location and decided to get the maintenance at this dealer all the time. First incident is they told me that the car tires was rotated but it wasnt since I marked the tires. Did the survey and no reply. Second incident was the bottom cover for oil change wasnt installed properly so its been hitting the ground. Third incident was the oil change that was blinking after 1K miles, which only means that it was not done correctly. Again, I was a fool to stay loyal hoping that it will get better.

Se
Review β„–93

Angel Lara was courteous and very professional. I’ve been coming here for almost 2 years. I always receive 5 star service!! I went to get my tires rotated, oil, and transmission fluid changed. I’ve never had a problem with their service!!

Re
Review β„–94

Ive taken my vehicle in to Penske Honda in Chula Vista for the past three years and have always received excellent service. Angel Lara has assisted me the last two times Ive come in and is always very courteous and professional. I would recommend Penske to anyone who needs their Honda vehicle serviced.

Re
Review β„–95

Henry Rivas was the best person! He is such a great communicator about what exactly is going on with your car repair. He is warm, kind, and readily available for any questions. So glad I brought my car here!

Ju
Review β„–96

Great costumer service highly recommend

Ju
Review β„–97

Angel Lara was friendly and professional. He was very helpful, and I intend to contact him for appointments in the future! Making an appointment was quick, I was helped right away. I didn’t know that they weren’t doing drop-offs due to the pandemic, so I had to wait in the lobby. Other than that, everything went well πŸ‘πŸΌ Well done, Angel! πŸ˜ŠπŸ‘πŸΌ

Er
Review β„–98

Second time I’ve been helped by the awesome Zach Dow nothing short of professional and very cordial! Very knowledgeable and provided me excellent advise for my Honda Civic. I will definitely keeping coming back for any issues or concerns with my vehicle

ra
Review β„–99

Zach was extremely informative and helpful. He was patient and went over all that the things the tech did. Zach also reached out A couple days later to check and make sure everything was still running smoothly. I was very impressed and satisfied with our visit. Thanks Penske Honda!!

Je
Review β„–100

I had a great experience at this location buying my new Accord! Victor, Andres, and Isidro made the entire experience very enjoyable and smooth. I would definitely recommend buying your car from this location and working with any of those three great salesmen!

Information
100 Photos
100 Comments
4.5 Rating
  • Address:580 Auto Park Dr, Chula Vista, CA 91911, United States
  • Site:https://penskehondachulavista.com/
  • Phone:+1 619-656-2600
Categories
  • Auto parts store
  • Auto body shop
  • Auto dent removal service
  • Honda dealer
  • Auto repair shop
  • Auto tune up service
  • Car dealer
  • Oil change service
  • Used car dealer
Working hours
  • Monday:10AM–5PM
  • Tuesday:7AM–7PM
  • Wednesday:7AM–7PM
  • Thursday:7AM–7PM
  • Friday:7AM–7PM
  • Saturday:7AM–7PM
  • Sunday:7AM–7PM
Offerings
  • Oil change:Yes
Payments
  • Credit cards:Yes
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