The crew at Discount Tire is 100% 5he best in the business. Every time I contact them they give me the best options and I never feel like Im being pushed into buying. Their customer service is top notch and Ive never had a bad experience with one single person. Ive been taking my vehicles to them for years and will continue to do so for life. Great job to all of you! You are appreciated.

My front tires were so bald you could see the air inside. The salesman special ordered the brand I wanted and let me know when they came in. The young man that installed the tires was very efficient and very professional, but very kind. I highly recommend this place if you need tires. The price was right and the service was beyond exellent.

I came in and was immediately greeted by Victor. With no prior appointment the check in was quick, he was able to help and check me out in less than 5 minutes. I highly recommend buying the warranty for your tires and getting assisted by Victor M., best customer service at discount tires on Broadway. 10/10

These guys rock! I bought my tires at a different discount tire and I had a flat. Called this discount tire because they were closer and they told me to come on in. On a Saturday they fit me in their schedule to repair my tire. But the most impactful thing from them was their Grade A customer service. I’ve never felt so welcome in a tire shop before, not throwing shade at the other location cause they’re great too. But, these guys were extremely polite and I felt very comfortable that these guys were going to do a solid job. Definitely coming back and recommending them to everyone. Good job fellas keep up the good work, you got a lifetime client out of me.

This place is tops!! Super friendly staff that patched a tire for free in 30 minutes. I had no problem tipping the technician.

Best customer service I had in a long time, very friendly staff. Had a flat tire and they found and removed 3 other nails in tires that were not flat

Joel C. Took real good care of me and has great customer service skills and expressed his true concern about my situation. The staff was friendly, fast, and professional. Definitely my tire shop from now on.

Wow, really good service. I was done 45 minutes early from estimated time. Great service

Worked with me to find the best set if tires for me, installed them quickly and they are super friendly too.

Outstanding job and Service. Personnel with excellent PR manners, Efficient, courteous. Love this place

Everyone was super helpful and were patient as I took a while to decide what tires I would like. The manager Marvin went above and beyond to make sure I was happy with my purchase. Will definitely go again in the future.

Fixed my flat tire for free!Pretty quick too

Place is great. Clean, efficient, friendly. Highly recommend!

Very helpful people and honest. I highly recommend this place.

Have my tire pressure checked monthly...staff is always professional and helpful

Kyle J, asst mgr, was amazing!! He helped me with a nail in my tire. Super professional and friendly! Had me back on the road in no time!!!

The staff was professional and courteous. Mr Monroy had had me in and out in 30 minutes.Thank you.

Great place with even greater service!

Excellent service, the guys there were hilarious and helpful. Kyle in particular made sure that I was in and out in time and had a smooth experience. This may not be the closest discount tire to where I reside but Ill make sure its my home store for all future visits.

The guys done a real good job of get me in and out

Great tires, great prices. Make an appointment and you never have to wait!!

Friendly staff quick to help and answer questions.

Great service. Quick in and out!

I have been buying all my tires for years. Discount is great!

Twenty- plus years trusting my vehicles tire needs to this honest, friendly customer oriented company and they know the business like no others! My go to store with the best crew on Broadway Chula Vista are the best!

Always top-notch!

Good serviceFast service if come early

These guys have always been good to me. Even when I dont buy a set of tires with them. Very respectful and nice.

Bunch of nice guys, fast and efficient!

They do an awesome job, very professional and respectful to your needs and safety !

1st visit....My visit was perfect from check in to check out! Thank you for working so professional.

Great service. I was in and out of there quick.

I really like Discount Tire, I have bought my tires off of this company for every car I have owned. They have outstanding customer service. Today I had a slow leak on my new cars tires and even though I did not purchase these tires from them( they came with the car) they still fixed it for free. The culprit was a screw in the back passenger tire. I recommend this company for tires, they are worth purchasing here if for no other reason than their great service!

Discount tires is the only place for tires!Old school customer service!!I had a flat on my toy hauler- called ahead and they had me up an going in just a few minutes And for free!! These guys are awesome !!

Service got better flat tire no good cant fix it put it back on my trunk sales man didnt insist in selling a new tire.

Discount Tire quickly and expertly accomplished my tire work at a very reasonable price. In and out in 30 minutes, even with the Covid precautions!

Very quick to the point, and courtesy.I appreciate that.

July 27 2020 the computers were down at discount tires. I arrived for a scheduled appointment for new tires. Christian was able to walk me though the process of paying on line. I want to thank him and discount tire for the fast and courteous service. Great job THANKS.

Outstanding didnt have to wait long

Very helpful.. thanks.

Made an appointment the same day for a new set of tires and was out in less than 1 hour. Great value and service

Excellent customer service! Thank you, Kyle

Customer service was as always great. Took care of me .

Two new tires. In and out!

I went to 4WP and was advised to buy some wheels that were “absolutely” going to fit my truck. After being assured multiple times that they were good to go, I went to Discount Tire to get my tires mounted on them only to find out that they were the wrong size after all. Erik went above and beyond to find me wheels in my same price range (they were actually higher quality), and even drove to another shop to pick them up for me in the middle of a busy day. He and the staff were friendly and attentive, and even offered me a great military discount. This is the ONLY place to buy wheels and tires in the San Diego area, and someone give Erik a raise for the great work he does!

Excellent service, just went in for a free repair. In and out. JC went above and beyond awesome technician

Just bought tires there today. Great staff. Been there before. Always nice people. And happy with my 4 brand new tires. I was probably there under an hour. In out done.

They fixed my tire at no charge, and did it very quickly. They estimated 45 minutes & it took only 30 minutes. Not bad for free.

Awesome experience! Everyone was very friendly and professional and the service was fast! Would highly recommend

Best customer service and technicians available or discount tires got me out of there in no time thank you for your service.

Excellent service

Great tires good prices very helpful crew

They were professional & efficient. Other than misplacing cap to cover lugnuts. Would definitely reccomend them to others.

Love this place. About the most consistent business I go to. Never disappointed.

One of the better customer service experiences I’ve had this year. I arrived at 8:03am and was out by 8:20am. I only had a free tire rotation but the team there worked on my car like a NASCAR pit crew.They’ve changed the checkin process - which is to take a pic of a QR code that in turn pulls up a checkin page on your phone. I was skeptical at first because I personally do not like having to download yet another app on my phone that I will sparingly use - this process bypasses the need to download an app and made the checkin process easier to adhere to social distancing during Covid-19 restrictions.Each person working these seemed courteous and were all engaged in their duties.Well done, Discount Tire!

One of the best tire centers I have been to. well-stocked efficient and very quick with installation! Not to mention their customer service is phenomenal and you always feel taken care of and your car leaves there taken care of as well. Went there during a partially busy time around lunch they quoted me about 45 minutes to an hour for repair but it took last time. Not one customer left there unhappy. Definitely earned by repeat business.

I am notoriously know to my family as the one to ALWAYS get screws in my tires. Never fails. Discount tires has repaired my tire each time and if it cant be repaired they replace the tire.

Always great service! Especially nice when fambam takes care of you!💖Great facility, covid-19 compliant and friendly, knowledgeable staff

Great service .. changed my tire sensor on a cobalt. 80 bucks.. will always recommend yhis place for tires and wheel work

They were very helpful and friendly. I had tires ordered, they installed, rotated, and aligned my tires and I was done in under 30 minutes. They were quick!

Awesome! I was ready to pay for a brand new tire but was informed that the warranty was still good. Made my day!

Great place

Had a slow leak in my tire. Took it to the dealership and they couldnt figure out the source. Set up an appointment the day before, showed up on time and they immediately checked me in. Was in and out in about thirty minutes and they patched up my tire for free. Exceptional service. I will definitely be back when it comes time to replace my tires. Thank you Martin!

Extremely satisfied with my experience. I bought four new tires for my car and they finished the job in under 25 minutes. Also, the staff was real friendly and professional. Highly recommended.

Very nice and helpful staff. I go there all the time right before closing and they never turn me away.

Fast friendly and professional as usual!!

Very happy with the service rotated my tires within 15 minutes was in and out

Super fast and friendly. Best if you make an appointment ahead of time.

Very reliable. I received really really great and fast service. Team is very knowledgeable and helpful. Definitely recommend bringing your vehicle here for anything tire related. I was helped out by Christian today and he explained everything in detail to me and had me feeling confident about my tires as I drove away. I went in to do a tire rotation and my car feels great again. No more unsteadiness in my tires. Thanks guys! I will be returning soon.

I had to take my wheels and tires from my 2017 MX-5 for flat repair on 6/6/18 morning. I intentionally took just the wheels and tires, already dismounted from the car with center cap off, marked the section of the tire with the nail, to make it simpler and minimize potential error for the shop. Discount tire was not crowded and was greeted by Hiram, went over the wheel/tire, condition of the wheel (flawless), and asked him to be please very careful as its in perfect condition. Hiram assured that it will not be scratched as they uses the touchless machines. Ive also asked to be careful when balancing the tires as that metal mount can often scrape up the center part of the wheel (happened before). Hiram mentioned that he will communicate to the worker to be careful when working on the wheel.The job was assigned to Louis who I observed the whole process and you can tell he was trained to go quickly as possible. In the observation, I did notice he was using the metal pry bar without the plastic cover and leveraging into the paint side of the rim to get the tire off. The job was done quickly, in about 20 minutes. I checked the wheels immediately after it was completed, focusing on the where the pry bar was leveraged and sure enough, it was scratched, as you can see in the picture. I showed it to Louis immediately and he was very apologetic. Also in the conversation, I did find out that Louis was only on the job for 2 months as tire installer, so I would really question why Hiram had him do this job when he knew I was specifically requesting to be very careful. When I showed it to Hiram, his immediate response was pry bar or installation wouldnt cause this type of scratch, etc., typical defensive response. I know all it takes is not so clean pry bar, not protected by plastic cover, leveraging and sliding against the painted rim edge would exactly cause this scratch as I observed.I had to get to work and I just didnt feel like spending time arguing so ended up leaving the shop without resolution.When I got home, I also did notice the wheel center sections has also paint chipped along with several chip marks in the wheel barrel as well.They are fast and their workers do try hard but once issue arises, it would be difficult to resolve. I understand painted wheels are very difficult to manage without scratch but lack of responsibility when issue arises is concerning.I cant recommend this Discount Tire for the reasons above.

Great service and reasonable prices..

Was waiting for 20 minutes and nobody called me till after I left

This by far has the best customer service experience Ive had with any auto/tire shop. Marvin sir you are an outstanding person!!! Thank you attending to my flat tire crisis with patience and professionalism!!!

I’ve been going there for about 5-7 years now. Have bought tires there for all of our cars. Quick, easy & painless dealing with them. The prices are very competitive but their warranty is unbeatable. Most importantly they get you in and out pretty quick. I definitely recommend Discount Tires.

I arrived at 9:15 AM, no appointment and they scheduled me for 9:45 AM and I was out @10:30 AM. Tire rotation & balance. Awesome service as always.

Awesome Crew 👍 great teamwork! Very personable despite the distance between us

Fast service when I brought in my car to get all new tires. The only problem I have is the sales-person lied to me saying if i didnt purchase the certificate of repair that day, I wouldnt be able to purchase it after that day. In reality, we are allowed 30 days from tire purchase to purchase the certificates. I could have went to another company down the street, but I put my trust in discount tire. I do not like being lied to...

They fix ir flat for free! If they cant fix it they will let you know . Honest trust worthy employees

Discount tire has been consistent in services, products and repairs. It pays to plan in advance. Even used discount tire in other locations and another state. I’m always assured I’ll be driving away. I feel confident with their standards of excellence. Keep up the great work.

Customer friendly, Very helpful Good prices

I love Discount Tire, they have assorted tire prices for you...Sure beats worry from driving on used tires...i have no issues with, Discount Tire... they are Pros

Great experience every time, the place is clean and well maintain for a tire shop, which are normally dirty looking or old. But this place looks new and clean every time. Staff is friendly and know their stuff, free air checks, and prices are really competitive. Only downside is, their always busy so sometimes you may have to wait a little bit, since its busy and there a bit of a line and if theres no line their phones are ringing like crazy. But still by far the best place to shop for tires.

Great place for tires. Fast and friendly people. Highly recommended.

Excellent service and staff is very knowledgeable. Went in to get two tires and they were fast. Tod me it would be an hour but they got it done sooner. Will be back with my other car soon.

Great service polite, helpful staff

Always a great store to have my periodic tire rotation and computer spin balancing be done. It is the best benefit of purchasing a set of four tires from any Discount Tire or Americas Tire store location throughout the country. Service was quick and friendly this past August. Thank you Paul, Nick and Ivan for doing a great job! The Holidays and rainy season are just around the corner, and there is bound to be a lot of driving around. If you are in need of new tires or even a free air check and tire inspection, Paul, Nick, or Ivan would be happy to help.

Great service. Found prices economic. Super clean. In and out. Anyone can come in for a free tire pressure check and fill. You should tell them you want at recommended mfg psi because they leave at 5 psi less. I got tires and wheels.

Great service and attention. Very courteous group. Got my tires check and with their warranty I got one fixed for free.

Fast service!!

Excellent service. Friendly staff, my first time taking my vehicle here for service, and glad I did. Will be back here for my future tire service.

This is a great outfit Marvin was very helpful and informative

Paul was friendly, great customer service, he helped me find the perfect tires for my SUV. We ordered it on Sat at 4:50 and by Monday morning they were calling me to installed them 🤗🥰 Thanks guys keep the good work

So, I called in advanced for pricing, I was told 20 dollars each for mounting and balancing. keep in mind I have my own brand new tires and valves and so this is for 3 tires. Tell me why I show up and was told that it would be 140 dollars to mount and balance 3 tires seriously how do you justify that.... anyways theres nothing discount about this company I wouldnt recommend them at all... your best bet would be tire depot off of Adams or American Tire Depot just down the road....these guys at discount tire are no good.

We were visiting family in SD for Thanksgiving and got a flat tire the day after on I5. We spoke with Marvin, and he showed us a variety of options for replacements, ranging from the lowest prices to their premium. At no point did we feel pressured to buy a certain product over another. We selected what we wanted, and were told the wait would be roughly an hour and a half. Keep in mind it was Black Friday, they had deals, and the place was packed. A 1.5 hour turnaround was more than ideal for us.My wife and I walked across to the street to the mall, and received a message that the vehicle was ready after an hour and fifteen minutes.The whole process was smooth and efficient, and the staff was courteous and professional.Can not recommend enough!

Great Service. The service technician was friendly and knowledgeable. He quickly priced out some options as I was deciding whether or not to get just tires or a wheel & tire package. I was a walk-in customer and they were able to install all four tires and get me out in 45 minutes. I cant speak much to their prices since I didnt compare to anyone else, but they were kind enough to give me credit on my old tires that still had plenty of tread.

Great customer service. Affordable new and used tires. And free patching service. Hugo is great and can find you tires within your budget. Strongly recommend

I got my 4 tires to replace with.Its really quick to fix it.Christian was helping me everything. Good service .Definitely I will come back here.

Ordered 4 tires online on a Monday night. Tires supposed to be in 3-5 days so I set up appointment for following Monday morning. Tires came in 2 days later on Wednesday morning. Discount called me and installed them Wednesday afternoon. Whole process took less than 45min. Shop was clean. Staff were friendly and did not keep people waiting. Definitely use them again for future needs.

Friendly, professional, and fast. They have multiple bays open and ready to get you in and out as soon as possible.

I have been dealing with discount tires for over 20 years they are the best they owner there products, they will find a way to make it affordable & best quality.I till you theyre amazing, see christine he will go an extra mile to help you.