I had high hopes for this place before going there in person. I found Algor through a list of dealers for a plumbing fixture company I really liked. I called ahead and spoke to a very nice receptionist who encouraged me to come to the showroom and check out what they had. I typically get my fixtures from Studio 41 so I thought it might be a nice change of pace to support a local company.We went to the showroom (modest size but cool layout) and spent about 30 minutes looking at everything before we requested to speak with a sale’s representative. When the rep finally came, he made it very clear that he was not interested in helping us by giving us dirty looks and not really paying attention to what we were saying. Ultimately, he did recommend a fixture that would be better than the one we were initially planning on buying — though he disappeared to “look at catalogues” for nearly another half hour.When it came time to talk price and placing the order, he became very cagey. He gave us a flat price for all of the fixtures but no guarantee of when they would ship. As a designer, I asked if their company would offer trade pricing. He said yes, but “only for certain things” and he would not tell me how much the trade pricing would be.At this point, I knew that I was going to get scammed if I tried to place my order here because they he would not give me an honest trade price. I ended up placing my order at Studio 41: I bought the same Grohe fixtures, all in stock, and for $700 less than what he had quoted me! Unbelievable!If you are a contractor looking to bulk-purchase plumbing roughs or HVAC equipment, then Algor is probably a good choice for you. Otherwise, if you are a designer or just a homeowner trying to buy some fixtures, then you should consider buying them someplace else. Check out their showroom, but do not trust them for fair prices if you are looking to buy.
I came here with my mom because we were looking for a toilet and bath tub and Mike was very helpful we bought 2 toilet and a tub. This is where it get complicated. My mom didnt like the first style for upstairs and she like this other one but we ended up returning it as well because of the gap was too big. My mom talk with Mike saying that we would like to return this one for the first style and he agreed to it but once I got there he change his mine and didnt want my business and he yell. Great place but not coming back ever again and we are remodeling 3 bathroom and he lost business. I recommend avoiding this place if you return alot because they dont like it at all
Fair prices, excellent customer service and hard to find items. Had to upgrade the facet per city of Chicago ordinance. I love the original claw foot tubs. Algor had the exact part I needed. Thanks come here for all your plumbing needs. Excellent floor room and some discount items are thought. Nice friendly staff
Best Plumbing and Sewer Material Supply House in the entire world!(For real.)❤
The customer service is amazing at this store. From the moment I called to explain my situation they were all are very friendly and honest. At the store I spoke to Carlos who is very knowledgeable and he explained to me the problem and the options available and I followed his suggestion. I highly recommend coming here!!Previously, I had gone to another plumbing supply store in Morton Grove and they were not as knowledgeable.
Fantastic plumbing store Don the owner Mike in the showroom and the staff behind the counter can make it happen!
IF YOU ARE A CERTIFIED HVAC TECH DO NOT SHOP HERE!!! THIS PLACE SELLS ALL PARTS TO THE GENERAL PUBLIC AND DOES NOT CARE ABOUT THE CONTRACTORS THAT HELPED BUILD THIS BUSINESS . TAKE YOUR BUSINESS TO THE OTHER HVAC SUPPLY HOUSES THAT HAVE YOUR BACK
This place got no good! public service
Would highly recommend! They helped me pick which water heater was best for my home and at reasonable cost . Delivery man was helpful and respectful. Please consider algor before going to name brand stores.
Great plumbing store. It appears to have all you plumbing needs. Large showroom with many different brands on display. The staff are knowledgeable and can answer all your plumbing questions. 🇺🇲
Horrible social responsibility. Tried to place an order over the phone for several shower surrounds for a multi family unit Im remodeling. They do not take phone orders, and said because of Covid all orders have to be placed in store. Seriously?!?! That is the reason they should be equipped to take phone orders. Forcing people to come into a public place, and be in contact with people who are obviously not taking this pandemic seriously, while numbers are at a new high is unethical. As a nurse, this infuriates me. I prefer to shop small stores, but not if this is their attitude.Editing to add that if you are looking for a Maxx Utile surround, Menards is more than happy to take a phone or online order.
Excellent service and wide variety of products 👌
Great prices and customer service! The sales staff are very knowledgeable and helped us with all our design elements for two bathroom renovations. Cannot say enough about the outstanding service, products and pricing. We had a problem with a damaged product and they immediately took care of replacing the parts with no hesitation. Algor Plumbing is the best and I will be a returning customer.
Only been here 2 times for small repairs, but the guys there are WAY better than the big box stores. Both times I went in with questions and photos of what I was trying to do (my plumbing skills are limited) and both times the guys at the counter were like, boom, you need this. On my second trip I was looking to buy cartridges for my bathroom faucet and the guy at the counter says, no, here this is what you really need and sold me a couple of springs with rubber seals for 2 bucks and he was right. I will absolutely continue to go here.
Great local plumbing supply for plumbers and do it yourself.
Best place in the city!!!!
Everyone was very helpful and professional. Busy place.
SCAM PLACEBe careful before buying here they are rude and poorly educated Carlo Adolfo have no customer service ethics the only thing they care about here is that you give them your money as soon as you give it to them and if in the end you do not need it they tell you that they cannot return you the money you make as you want but they cant help you my best option is not to stop and buy here.
Very good quality products lot better than your average stuff found at the big hardware stores. These people know their plumbing stuff!! Very helpful and not pressure on what to buy.
The staff actually know what they are talking about compared to a big box store staff that you have to run them down to ask a question...and they are not very knowledgeable. Also have heating supplies
These guys are awesome! The part I needed was almost impossible to get. So they helped me make the part by retrofitting parts! They took the time and helped me out In a big way. Thanks Guys!
Cant get to talk to the salesman who needs to authorize a credit for returned goods. Counter staff was friendly and as helpful as they were allowed to be. This was my second visit about this issue.
Very helpful and patient.
Awesome place. My furnace broke down last week and I couldnt find the part I needed anywhere, even online, until I called Algor. Their price seemed a little expensive but their staff was extremely helpful and they helped me get the furnace back up and running. Would definitely do business with them again.
Awesome!!! Great customer service. They were able to find some hard to find pieces. They have great prices as Well.
Algor is the best! If you need plumbing parts Algor is the place to go. They are knowledgeable and they go that extra mile.
Great place to shop before your internet disaster. Refreshing to find a plumbing store where the staff knows more than the homeowner.
Great place Knowledgeable people to help you with plumbing and heating
The owner and the staff are welcoming and offer sick a high level assistance for all of your needs. I tell all of my family and friends to go here. The big box stores cant even compare to Algors!
Rude and condescending, never again.
Working with Bernie to buy a toilet, tub, faucets, and everything else you would need for a bathroom was a first for me, I have never remodeled anything. My brothers and I chipped in to remodel my parents master bath and all of us were nervous at first given our inexperience. Im somewhat of a negotiator, so my siblings deferred to me to do the buying and what looked to be a daunting task, was one of the easiest shopping experiences I have ever had. Now that I know what I should be looking for (Im not quite a veteran, but am certainly far from a novice) I have since seen the exact same products we selected for a higher price at a place in the city down the street from my condo on Lincoln.I cant wait to take advantage of my new found knowledge later this year when Ill be back for a new bathroom of my own. Provided my equity loan gets approved :)
Excellent service
Great . Were good guys and so are they. They have everything you need . Best supply house for plumbing or hvac.
They have almost everything you would want for your plumbing needs. Quality is excellently to customer service is very good, but the prices are a little bit High. I guess you may for what you get.
Horrible customer service!Extremely overpriced, Went to return some items because I found $40 cheaper online. I got chasticed by the entire crew behind the counter starting with the manager.I explained to them the their price for the same exact part elsewhere was 40 cheaper.Last time I checked it is not a crime to save money!
The most racist place in Cicero. Asked about a part and they called the police on me. Refused to assist me and order the part. Black people stay away from this racist establishment.
A great place for all your plumbing needs. Knowledgeable staff.
My wife and I bought a Bertch Vanity from Algor for our first floor powder room. The vanity is beautiful and Bernadeta was wonderful to work with. She guided us through the entire process and helped us choose the perfect vanity for our home. I will be going back to Algor for all my home remodeling needs. I recommend them to you as well.
Is good to buy where people know what theyre doing. 7 🌟
Good phone service. ..
Algor Plumbing was very nice and fast service to all are questioned today .
I came in after calling to confirm they had a furnace ignitor for an older furnace. They were the only place in the area that had the ignitor, and really the only place open past 6PM. The guys were really helpful and informative, especially when I came back to the store after asking why the ignitor didnt have the correct connector.After a forehead smacking moment, the guys showed me the ropes in stripping and fastening my existing connector to the ignitor. Overall, the guys at Algor were friendly, helpful and knowledgeable in helping me with my quick furnace repair.
I’m not a professional but they have always been respectful and helpful when I needed to figure out how to fix plumbing or heating in my home.
Excellent customer service
Excellent service and a very professional sells team.
Amazing, knowledgeable, honest and experienced staff. The best pluming supply store in Chicago, period.
They have the part when you need it...
Supply store that I have gone to where they really take care of you this is what you call Connor help right at your face tell him what you want and they bring it
Friendly neighborhood plumbing and heating store.
Knowledgeable and respectful plumbers supply house.
Nice, funny, knowledgeable and very helpful.
Great customer service!
This place had hard to find parts for old building
If theres a plumbing part you cant find try Algor. They have it all.
Expert people
Weve had nothing but success for 20 years of dealings with Algor Plumbing and Heating!!
Wait time can be insane sometimes, but other than that nice friendly people
Great counter service.
Great plumbing supply
Great service and good tips
Good services
Good
Good schedule on Saturday
EXCELLENT PRICES AND VERY FRIENDLYIS A GREAT PLACE
Great service