One of the best car buying experiences Ive ever had. Paul Knighten was an excellent salesman and very informative. I will definitely return to purchase another vehicle when Im ready.

We had a very tight schedule to get a car for my daughter. Of course, storms hit and delayed our trip to the dealership which further limited our time to shop. The staff was amazing! Lindsay greeted us and even had the car pulled up under the canopy so we could look at it without getting soaked. We negotiated a deal and they were very efficient with getting everything ready so my daughter could get to her scheduled event. In the meantime, my dad’s battery had died and not 1, but 3 people came outside with us in the rain to help us get it started. They went above and beyond with the customer experience! Thank you Lindsay, George, and the entire team!

I have purchased two used vehicles from Borcherding Buick in the past two weeks. Both were great experiences and I wouldn’t hesitate to recommend them to anyone I know! I worked with Lindsay and Jorge and I received outstanding service while looking for just the right cars in our price range.

I had an 8:30 appt. for oil change and tire rotation. A number of customers brought vehicles in after me and got their cars back before me. I checked with service tech around 10:15. He said he was checking with the mechanic because he was told there was a leak around the oil pan. He said they would have to take transmission apart to get to oil pan at a cost of $1,800. I challenged him as there was no oil on my driveway. I dont believe there was an oil leak or that they have to take transmission apart to get to an oil pan. 15 minutes later my truck was ready with no mention of an oil leak in the paperwork. Cant trust the Service Tech or Dealership.

Drop truck off on Wednesday 8am. Chase my service rep was impossible to reach and never return calls. Asked for Service Mgr. To call me, never did. Another stated he would hand deliver my name and number to him. Still no calls. Finally I when up there Monday before closing and put my truck.. The most disrespected I have ever been treated.

Jerry was very helpful and patient with all our questions. He also felt very transparent about pricing which was comforting for a first-time car buyer!

Chris was Amazing from beginning to end. Deal was made and discussed over the phone. I drove 3 1/2 hours to get there and everything was exactly as I had been told. Chris even came in on his day off to finalize the deal. This dealership is a top notch dealership.

The team of Lindsay Crisp (Sales), George (used car Manager, I believe), and David Parker (finance/documents/warranty) did a good job getting the vehicle ready for test drive and ultimate sale. The only negative was the gas tank not being filled upon leaving the dealership. That should be normal procedure, I believe.

After not being satisfied with searching for a car from several Jeep dealers, I searched the internet and found what I was looking for at Borcherding. I received a prompt callback, and appointment to a test drive. Sales manager Ben Skolnick was very professional in quickly arranging for the test drive and answering our questions. Our sales representative Lindsey C. was incredible, personable, and very professional in her handling of the sale. I have never had a better experience from a salesperson.... finally on the video sales signing, David Parker was much like the others we dealt with; professional, helpful, knowledgeable, and personable.I would not hesitate to start my next car search at Borcherding. An excellent experience.

I had a horrible experience with the purchase of my new SUV it has been two weeks an the Joy I should be experiencing as new car owner I haven’t gotten that yet. My two salesmen weren’t the issue it was when it came to my finalizing my purchase the price I had in writing the financial guy wouldn’t honor it I was told that my sales person should have never given me that price now remember I said earlier that this was in written so during this 5 hour process I was traumatized tears an all even at a point was told twice to come back the next day when my original salesperson would be there it was a nightmare but after 5 hours of this experience we finally was able to come to some resolution. No this is just my experience will never go back nor will I recommend this dealership as I said I cried through this experience an they weren’t tears of joy.

I had a great experience with Borcherding! My car was totaled in a wreck that was not my fault. They helped me find the perfect vehicle for me. I couldnt have ask for a better experience. Lindsay Chrisp was awesome!!!

Chris and Steve were very helpful with the purchase of our GMC Terrain! Made our experience quick and easy! We are very happy.

This was an amazing buying experience! Paul did an excellent job putting me in a GMC 2500 that exceeded all my expectations! The entire team was great and would definitely do business again!

I purchased my new 2021 Buick Encore GX on June 15, 2021 and had a very nice sales experience. My salesperson Chris Cleaver was awesome. He was able to answer any question I had about the car or during the sales process. On delivery day when I picked up my new car Chris gave me a walk-through of both the outside and inside features. It was a good sales experience. A++

My experience with Kings Buick GMC was very good. Everything was explained about my lease agreement, about my financing & about my new car. I am so excited about this purchase. I lost my husband on March 30, 2020, it was sudden & very devastating. My husband always took care of our financial business. I was aware of how he handled everything, but just left that job in his hands, including buying our cars. My son-in-law Joe helped me find the perfect car & at a good price. He did, with Chris Cleaver helping him with everything we wanted in a new car & at a good price. Thank you so much for helping me take a big step in making this purchase. I feel very safe in my new Buick, since I am alone now.Thanks again,Deborah Cappel

Absolutely fantastic buying experience! Very professional staff!

Chris was very nice and honest. He was not a fast talker or pushy sales person. He took the time to explain all the incentives and made sure they were received all of them. I would highly recommend him as a salesperson.

Thank you everyone great experience buying truck will send u more friends and family to shop.Thank you.

I felt like I got a great car for the money at Borcherding Buick GMC. Tyler was very friendly, low-pressure. Had the car sitting out front in time for my appointment. Lindsay got the car detailed before I left, even though the car already looked great. Completing some of the paperwork virtually kept me from sitting at the dealership for 2 hours. Highly recommend!

Jerry Bittner made our car buying experience very easy and was very friendly to us. We are very satisfied with our New Buick

Tyler, and the rest of the sales team are Rockstars! I purchased an 2020 Escalade and Im happy with the purchase.

I have been using Borcherding Buick/GMC for service for many years. I have always felt confident in getting the quality service I expect in a dealership. This visit was no exception. The cause of the issue I was having was discovered and repaired quickly and I was on my way.

Tyler was real easy to work with. He answered all of our questions concerning our new Buick. Also, giving up a real fair price for our trade-ins.

Great Job my battery died and you got me right in thank you

Terrific team of professionals, listened to everything I said and found a vehicle that was just what I was looking for! Paul, Lindsay, and Ben were wonderful. My original intent was to close a deal on a Chevy Equinox at another dealer but happened to stop at Borcherding/Kings Buick GMC on a whim since the Chevy salesman was not yet available. So glad I did, couldnt be happier with my 2021 GMC Terrain SLT Linda Bennett, Cincinnati

Arrived for our first service since purchasing our new Terrain in July.We were greeted by Amber and quickly checked in. While waiting we enjoyed a cup of coffee in the dealership lounge. The service took about an hour and our car was returned washed and ready to go. It was a pleasant experience.

This was the best car buying experience we’ve ever had. Steve Camp was awesome to work with. We got a great deal on our new Acadia, a great offer for our trade and awesome financing to finish the deal! I highly recommend working with them!

Lindsey Crisp is awesome and worked very patiently with my mom and I during the purchase. Her manger was also very patient with us. Lindsey deserves a raise.

Jorge was super helpful in addressing all my concerns. He listened to what I wanted in a car and he help me pick the right car for me. Everyone in the service department is friendly, helpful, and honest.

My husband and I worked with Lindsay to find the perfect car for our family and she made the experience great!

My salesperson was Mike McCrady and he was awesome!! Very personable, caring, and kind. He helped me purchase my 2018 GMC Acadia. Thank you for your amazing service!!!♥️

Great experience at Borcherding GMC. If you go ask for Ben! He was amazing to work with. He listened to what I wanted and worked hard to find a solution that worked. If you dislike the normal car buying process this is the place for you. Once the deal was set it was a smooth transition and well organized process.

Love my New ride thanks to Chris CleaverAlways a pleasure to work with him and the entire teamI’m a repeat customer and will send others there with the confidence that they will be taken care of as good as I was#100%pleased

When we arrived at Borcheding, we were greeted by our sales representative Paul Knighten who was so informative and friendly. The whole staff was such a pleasure to make the purchase with. Our experienence was incrediable that I would recommend Borcherding to anyone. If we decide to make a future purchase we will definitely be back. Thanks again to Paul who made our purchase a great day! Thanks again Borcherding Buick GMC!

Paul Knighten was a great help, and very attentive to what our company needed in our new vehicle.

Everything was great. Just one exception. I thought I would receive in paper form or email as to the results of the entire inspection. ie. Tire inspection wear and tear. Brakes- approx. length of wear and tear on break pads. Turn signals, wipers etc. My wife has an infiniti and when she has her oil changed and inspection, they email me a complete breakdown as far as the status of everything on the car.

I have never like taking a survey. My salesman and all of the staff at this dealership is awesome. I love my new car and learning all that it has to offer.

Quick Response and fast at getting the deal completed.

I would highly recommend Chris Cleaver and Steve Camp. These folks went above and beyond. There were no high pressure sales and I truly felt that both of these guys were actually there to help and not just put me in a truck.Great experience

First time I have bought a new vehicle and was not pressured or pushed into purchasing a new vehicle, my salesman Paul Knighten was easy to deal with and listened to what I wanted and made it happen.Will recommend Borcherding Buick to anyone looking to buy.

My experience with car shopping was a very pleasant one at Borcherding Buick GMC. Our salesman, Jerry Bittner, was able to find the exact car I wanted. He was very knowledgeable about all the aspects of the car and was very patient explaining all the details to me. And he said I could call or comeback if I need help. Thank you Jerry!I want to acknowledge the finance man, David Parker, also. He was very helpful with all the paperwork and all my questions. He made my experience quite enjoyable. Thank you David.I love my new Buick!Virginia Quatman

They sold me a broken fan clutch for 300 $. And they dont want to make refund.

Jerry was a helpful salesperson and David was clear and trustworthy with our financials!

Excellent service and exprience when buying the car and when service .

I have been buying vehicles for years here. I recently went in for an oil change and was happy to see Case was promoted to Service Advisor! Hes always worked hard, from what I have observed, getting us checked in in the past. And he certainly did an outstanding job taking care of me as an Advisor. Great work Case!

Had a wonderful experience when buying my 2020 Envision from Borcherding. My sales associate Paul was professional, courteous, and knowledgeable. Ben was also a great help with my trade-ins. Thanks again for making it a great buying experience.

A very nice group of people working there,also friendly and helpful.

Our purchase was a great experience. We usually dread car buying because there is so much pressure. Our sales person, Hank Stallings, was wonderful. We gave him detailed information about down payment, options we wanted, approximate credit rating and by the time we were back from our test drive, Hank had all the information. We looked at 7 different makes of the mid-size SUV and decided on the GMC. We will definitely buy from Borcherding again and refer them to others.

Chris Cleaver was absolutely amazing to work with! I cannot thank him and his manager Steve Camp enough for the wonderful buying experience.

Oil change and tire rotation was done on time. My coupon was accepted and it was easy to use GM points toward service.

Our experience purchasing a used vehicle from Borcherding Buick GMC was fantastic! The sales team went above and beyond what you would expect and our salesman Paul Knighten did such a great job in making us feel welcome and at home. We were arriving for an appointment from out of town at 10am, pulled in and Paul had the vehicle pulled up front, doors open, hood open, and met us at the vehicle. WOW! Definitely would recommend this dealer.Kris

I was dreading spending the day at the dealership. Jerry was wonderful and quick. No games worked numbers fast, and scheduled my finance appt for the same day. The entire experience was 200x better than my last dealership (not Borcherding) experience

Its been a while since I had purchased a new vehicle and I was pleasantly surprised how low pressure and pleasant the experience was. What impressed me was how open and transparent the process was with regards to the pricing/cost. The sales person, Jerry Bittner was very knowledgeable and answered all the questions I had throughout the process. I also liked the fact that we were not kept there hours filling out paperwork. Having a scheduled time to accept delivery of the car and do the financing worked great. It only took about an hour. It was also nice to receive a follow up text and email from the dealership after the process, just to check that I was pleased with my purchase. All and all, a great experience.

I inquired about the car, said I would be at the dealership in the afternoon the next day, Mike McCready contacted and said he would have the car ready, I showed up, the car was ready, I test drove, I had a trade, they presented me an offer that I had already decided what I was willing to do and that is exactly what they presented me, it was a cash deal, I did 2 test drives and paperwork, in and out in 2 hours. I could not be happier with my experience. I would recommend the Borcherding team for car buying.

Purchased a used, but very clean and well maintained Escalade. Tyler was our Sales Person. Tyler was very professional and patiently worked with us, to get the deal we wanted. Tyler was very knowledgeable and genuinely concerned that we felt comfortable with the purchase. Borcherding has a great, and caring staff. I will be back for future purchases. Thank you Tyler.

Always a great experience and knowledgeable staff

The sales staff did a great job finding the truck I wanted with very limited availability. I was only at the dealership for a total of an hour for the process as well. Everywhere I go I am getting complements on the truck. Thanks again!

The Quality of service was equal to the exemplar service provided by Hank Stallings when purchasing my Acadia.I have been in the service industry for forty nine years and one might say that I am particular when one may provide service on my property. I can say that the Service was completed on a timely manor with the car washed and a full description of the completed work was on the service report.It was certainly a pleasure working with the Service Advisor, David Bennett. David was very open and listened to my questions and explained in detail the needed work in order to maintain the vehicle and warranties.Upon completion of the work David took the time to discuss the completed work.I will be returning to Borcherding Buick GMC for future service on my Acadia.

The new management has turned this place around from the last time I was here. Pete was very helpful and made sure I knew what was going on at all times. I will definitely bring my SUV back for its service needs.

My family has been buying from Borcherding, for years (and years) and we purchased from them this weekend as well. We had such an easy experience, with Jorge, Mr. Parker and Mr. McCready.We will definitely continue to buy from them in the future!

Every single person I interacted with was amazing...Marjorie, Paul, Ben and David. Thank you for making it an enjoyable experience!

This dealership had the vehicle I was looking for when it could not be found by another dealer. My Salesman Paul Knighten was professional and very friendly, pleasure to work with. Next time we are in the market for another Buick will be sure to look him up.

Was headed home from Spring Break when we had an issue wit 14 Yukon. Found King using Google and called. They got us in, performed a major repair, and got us back on the road in about 5 hrs. Fantastic service and very friendly.

Salesmen Chris Cleaver was very courtious and not pushy like we have found at other dealers. That is one reason we didnt mind the 45 minute drive. Finance Manager doing the virtual delivery made that part a breeze and saved another 45 minute trip. Would definitely use Kings Buick GMC in the future and recommned it to others.

Mike McCready and team at Borcherding Buick GMC go above and beyond during the used car buying process. When me and my spouse visited the dealership in early March 2021, Mike provided the details I needed to know about the used car I was interested in and more importantly, I was given the room to make an informed decision without sales pressure. Beyond the car purchase process, Mike and team saved the day when my spouses Silverado wouldnt start when we were leaving the dealership. The team dropped what they were doing to help jump-start my husbands truck so that we wouldnt have to wait an hour or more for AAA to arrive. I would definitely recommend Mike and Borcherding Buick GMC to anyone looking for a seamless car-buying experience.

This is probably the worst place to buy a car from. Drove two hours to look at a 2014 Mitsubishi Outlander Sport red color, they wanted me to buy right away. I looked at it and there was safety issues wrong with it and they didn’t want to fix it unless I wanted to pay extra to fix it. Not to mention that these safety issues were marked off as ok on the 21 point inspection sheet from their own automotive shop.I drove home and didn’t get even 20 minutes away from the dealership and the ac started blowing hot air. And then the check engine light kicked back on. I scanned it at home and it was for the same reason that their mechanic already fixed supposably. Called them up and after being told I was gonna get a call back 4 times I finally got ahold of a district manager or general manager and he said they’d fix it.After them getting the car back a week goes by no word from anyone, they finally tell me it has a bad air compressor and bad catalytic converters, and cause it was more than $1000 they offered me $1000 off or different car or get my money back.Just found out that they listed the same exact car on their lot for the same price and wouldn’t fix it because the rude manager said he’d already wasted $1400 on the car so I doubt he wasted another $1500-$2000 on the car making it not worth it. So sadly whoever buys this car, it has bad problems. Also there’s a clunking in the lower control arm that they failed to mention.This is probably one of the most shady dealerships I’ve ever seen and I’ve ran two automotive shops and my whole family comes from a line of mechanics. I would strongly recommend not buying from these people.Also took two weeks and no check. They had to over night it. If I were you I would not purchase a car with them cause they bandaid it and send it out the door. Do not waste you time here whether it’s to fix your car or purchase a car. Good luck to whoever they sucker into buying the Mitsubishi

Steve, Chris and David were very efficient, accommodating and personable to work with; and we look forward to maintaining our new car and bringing back our GMC truck to Borcherding Buick GMC!

Paul Knighten was a great salesman to deal with for our new car purchase.

I loved my experience buying a car here. Jacob Adams was my Sales Rep. Alongside him and his sales manager Scott I never felt like i was “being sold a car.” I felt considered and cared for through the whole process. They fought hard to help me find a truck that worked best for me. I highly recommend anyone to buy from Borcherding!!

Had a great experience working with Tyler and Jorge on the purchase of our latest vehicle. We received a great deal and worked with an excellent team. We will be coming back for our next purchase.

Car is having some sort of transmission problem that does not happen all the time. The transmission was checked and nothing was found to be wrong. Which is no suprise being it is intermittant, however we still have a new car that is not right. I drove the car last night and it had issues shifting again

Pete Revelee was my service Advisor. He understood my problem and expedited my repair based on my desires. after repair everything is good.He got back to me when all was finished and I picked up my car same day.

Chris Cleaver was the best salesman i have ever dealt with . with my work being long days most was done online very knowledgeable and courteous was the best and easiest deal I ever made,I would highly recommend Chris and this dealership 5 stars Mr Parker with financing was on top of his game also

Customer service provided during my visit was outstanding. People were kind and professional. Thank you much!

Excellent sales person. Paul

I have worked with Steve Camp for years and he always take care of me. If I every need anything I know I can call Steve and he will make it happen. This is the 4th car I have purchased from Borcherding.Thank you,

They literally rolled out the red carpet for me. Jerry Bittner restored my faith in dealing with buying through a dealer. Very smooth transaction.

Friendly,helpful,best service we ever had at a car dealership.

We had some problems with are truck and Jorge and his team with his gm helped us get through it and we greatly appreciate it.

Great and honest service. Greg was wonderful to work with. We had another shop tell us the problem was a head gasket but Greg assured us it was the water pump. Not only will I recommend Greg and Borcherding, they are now my go-to for any service needs. Thank you! (and I highly recommend the Buick Encore -- I love mine)

Wish I could give a big fat zero stars. Do not. I repeat do not trust them. They talk big talk about their inspection and how they want to make sure they arent selling junk. They are 100% lying. Bought a car on March 2nd. Engine light came on maybe 10 miles down 71 started hesitating. Called Jay the salesman back immediately, was told we would have to make an appointment with service department and go from there whether they would take care of the repair or not. Didnt bother taking it back we literally just drove off with it we should have been told they would look at it immediately. Took it to tire discounters. It had a misfire on cylinder 3. Needed an ignition coil. They clearly knew something as quick as the engine light came on. It also needed spark plugs still had the originals from 2009. That was more than 500 to fix. Fast forward to Sunday evening the 28th car is hesitating once again and making an unusual noise when turning left. Took it in today to get checked. The brakes and rotors they claim were checked are almost at the end of their life, serpentine belt is shot, back wheel hub is bad,struts need replaced they are completely busted. Oh and most importantly it had little to no oil in it. Car is burning it horribly. No leaks, it literally has burned it. We checked the oil day of purchase and it was fine. We are another 1000 dollars in and we arent even getting the struts taken care of yet. Please do not fall victim. They are not honest. Thank God we got them to work with us on the price because we have spent all the money we saved and more in the 28 days we have owned the car. An to be fair they really didnt work with us on the price. We said this was the amount we had an thats what were spending and the salesman tried to get a attitude. He insulted us about our trade in., said it looked like it had been in a demolition derby,well of course it did after he pulled the bumper free of the clips. (They by the way listed or demolition derby car at 4500 just a few days ago)He said how did we come up with that price. I told him the car wasnt even worth what they were asking for. An apparently the car wasnt even worth what we paid for it. They didnt take our offer til I said I was walking out. Its sad when you cant trust any car lot anymore.

Very nice and friendly Parts Employee.I cant remember his name tho.

Ive had my car serviced at Borcherding for several years and they have always met my expectations. The service personnel (Service Advisor this visit: Pete Revelee) are polite and knowledgeable. I have never experienced a problem with the work.

I bought my car from Borcherding last June and have been very pleased with the services since! I went in on a Saturday to have my oil changed, car checked, tires rotated, etc. Even though they were really busy, I felt the experience was quick ans the service was personable.

Worked with Jerry Bittner and got a great car! Highly recommend!

Service department is quick and easy for routine maintenance. I had them put on new emblems and front grill and it took about 5 hours. Everything went smoothly other than that.

Excellent customer treatment specially the sale person and also the sale management excellent all the way around I recommend The dealership anytime

Service was kind and sincere, i was able to make an appointment online and waited a bit more than an hour but it was expected for how busy they were. Im happy with my experience and would recommend this dealership to others.

After a few concerns and a re-check of the computer system all was fixed and I was back on the road. Thank you

Working with Steve Camp and Chris Cleaver made the buying process seamless and enjoyable. I highly recommend these guys if you are in the market for a new GMC vehicle.

Friday 9/4/20 I was scheduled for oil change at Kings GMC. Upon arrival I was speaking with Greg in the Service Dept, who reviewed my past services & explained since my Acadia recently turned over 100,000 miles my car as due for spark plugs, transmission fluid change & some other items. He worked out the best deal & offered me a loaner car so I could go home instead of waiting. I appreciate the information Greg gave me on my Acadia & trust the work from Kings GMC.

Everything went very smoothly. I was pleased with my experience.

Listening and Communication was very good

David in service and his team always do a great job. Extremely organized, and explains and takes care of any issues in a very clear and understandable and timely manner.

Jerry did a great job with communicating.

Our salesman Mike Breeze had the suv cleaned and gassed up, showed me how to operate all the new features and had called my insurance company and gave them all the new vehicle information. I’ve been buying vehicles for over 50 years and he is one of the best salesman I’ve ever dealt with. Also the gentleman in finance had all the paperwork ready for me to sign. The process was easy and fast. Thanks Borcherding!!!!!!

Jerry Bittner took care of us and did a GREAT job! Walked us thru all the features on the car. We have to say very professional. We had been jacked around really bad at Wyler! I really hate,hate shopping for a new car, but Jerry made it much easier than other places we have dealt with! THANKS again JERRY

Routine oil change service rep, Pete was very good, got me in and out quickly very short wait time. Oil change itself was fine

I recently had my truck in for service. David was my point of contact. He was a great help during the whole process. I had multiple issues that needed to be addressed. David handled everything like professional. I felt taken care of and well informed the whole time. As mentioned, I had a long list of things to be addressed. When I came to pick up the vehicle I noticed my tires had not been rotated as requested. Mistakes happen. I brought this to Davids attention and without hesitation or excuse he took the truck back and had the work completed immediately. This is what I love about this place. Experience, client centered, no excuses. Thank you, David

My salesperson Chris was great to deal with, very happy.