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McCluskey Used Car Superstore
435 E Galbraith Rd, Cincinnati, OH 45215, United States
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McCluskey Used Car Superstore
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Je
Review №1

Never can get ahold of a manager!!! So don’t ever expect for any issues to be resolved. My husband purchased a TC from them, the day he purchased it I noticed a odd break noise. He immediately took it back to the salesman, Jordan. He said he took it up to Tires discounter and it was new break rub??? Well that couldn’t of been since he was gone less the 10 minutes. Tire discounters couldn’t have looked at it that quick. Well in the two months he first had the TC he had to take it back 3 more times. Then finally was told to take it to the kings auto mall location they literally had it over a month calling them selves fixing it . Well he’s only now had it a little over three months and he broke down on the side of the road! Are you kidding me this is so aggravating. That they literally just want money and could careless they are ripping off good hard working people!

Tr
Review №2

I am happy with my car from McCluskey and I was very pleased with the customer service that Darius Graham provided.. I have and will continue to recommend him to family and friends.

To
Review №3

Mr.Henry Booker is a great sales person, worked with me and my son to make sure he got a very nice car with low miles. This is my second vehicle and I would recommend Mr.Booker.Thanks Mr Henry Booker for all your help.

Je
Review №4

STAY AWAY. Salesman committed fraud. Listed the car as having one owner, supposedly an old lady who was the best friend of his moms. Gave me a long pretty story about how she did regular maintenance and oil changes every 3k. After purchasing the car, I found documents that show the 2011 Jeep Compass was purchased out of state in 2018. And who knows how many times before that. Ive had it for a month and it has had a list of issues. Total lemon. Im reporting this salesman and company to the state.

We
Review №5

This was absolutely THE BEST car purchase experience Ive ever had. Brian W. was extremely helpful! I e-mailed a message on a Tuesday evening, he called me back almost immediately, asked me exactly what I was looking for in a car, and found me a perfect match within 45 minutes!! I am so happy with my new Mazda 6 Grand Touring!! I would highly recommend McCluskey!

Ri
Review №6

The dealership as far as Im concerned on the exterior and interior are clean . But Im not sure if its well managed as far as the surrounding. They need to include some gates or fences . Because Ive heard people have been known to rob parts there . Such as when my catalytic converter for stolen off my Honda years ago. But they do provide excellent customer service.

La
Review №7

Vashion Huffaker is the perfect person in finding you the perfect car, excellent at his job and highly recommend him to anyone 🦋💜🌸

Dr
Review №8

They are fair. Theyre very firm about haggle-free pricing when it comes to working with them directly but price their vehicles appropriately with KBB listed values. Obeying the long list of requirements to their service plan they automatically sign you up for without mentioning anything; then saying interest rate or payment would not change if I opted out on the last few pages to be signed; is going to be proven over time and earn the 5th star in my opinion. I dont like surprises. The sales team is overall easy going personalities but not great with communicating though as my original sales rep never sent an email reply where I would have sent over 5 and got voicemail at least 3 times before he went on vacation so I found out the next day... Its a sellers market right now and if you NEED a car, theyll take care of you fairly and so far, Im happy with my new used car. 🙂

Ma
Review №9

I worked with Tony ... He was my sales guy. Stayed with me through the whole process even answered all of my repetitive text messages. Im.so excited for my new car and very grateful for the awesome help!

Ja
Review №10

The 5 stars is for Vashion, he was very personable and nice. When there was a problem with the car (yet to see what it is, it is in their shop) but he told me he would go to bat for me to help me with it, due to not having it long at all. He did do just that! Fingers crossed nothing major with the car, since I am financing it. I know this isnt his fault, but he was good about it and obviously tried his best for me. ❤

Gr
Review №11

I actually did not want to leave a review, but today was definitely the last straw.I purchased a 2016 Silverado about 3-4 weeks ago at McCluskey, and the customer care was in fact pretty good in terms of getting the car financed and delivered on schedule. However here are all of the issues weve had on a car that cost almost 40K:-Wheel shaft had to be replaced-tires and car was out of alignment-ball joint in the truck had to be replacedand today on 04/27/2016: the truck battery is dead!So my recommendation to you and whoever purchases a used car from them, is : TAKE YOUR MACHANIC TO PURCHASE THE VEHICLE WITH YOU, TAKE IT FOR AN INSPECTION BEFORE YOU PURCHASE THE VEHICLE, AND DO THAT WITH ALL OF THEIR VEHICLES TO INSURE THEY ARE SAFE AND EQUIPPED TO BE DRIVEN.THEIR DEALERSHIPS INSPECTION APPARENTLY DOES NOT CHECK WHAT THEY SHOULD BE VERYFYING ON VEHICLES.What the dealership took care of :-tires-wheel shaft replacement-alignmentWhat I have had to take care of after $3,500 down payment:--4 new brakes-ball joint replacement-new batteryadditional total: $3,200.00So the conclusion is:What if I didnt make $120,000 a year? therefore, be careful when you purchase their used vehicles.

Me
Review №12

I definitely recommend you go see Vashion Huffaker! We went in spur of the moment close to closing time and he gave us great service! Vashion is a top notch salesman. Very patient and willing to go the extra mile with a smile. My husband and I were able to get a great deal on a beautiful truck. Go see him for your next vehicle purchase and you will not regret it!

A.
Review №13

I was totally pleased with their service and the professional attitude of everyone at the dealership!!!I was only there for a total of 2 hours from looking at the cars, test drive and then signing the financial paperwork...... BEST EXPERIENCE EVER!!!!!

El
Review №14

Keep saying my car will be done by a day and it’s not 🤦🏽‍♂️ And they’ve had it for over almost 2 months

Po
Review №15

I went to Mcclusky Chevrolet to buy a used car. I put down a deposit so they would hold a car for me until I made up my mind about it. It was a refundable deposit. Thats what I was told. I changed my mind about the car and requested my deposit back. The sales person that took that deposit has been telling me for 3 weeks that he made a request for my deposit refund. I have still not received my deposit! If they cant seem to give me back my $100.00 why would I ever go to them to ever buy a car. New or used. Dont trust these people!

no
Review №16

Salesperson we had was lazy, didnt know their job very well, manager has not returned my call, my application was never even ran.

Tr
Review №17

I was referred to this dealership by a friend after I finally made the decision to purchase a new vehicle. The salesman I had was awesome. He was very forthcoming, honest about the vehicle and what would work for me payment wise. I chose the car I wanted to purchase, signed the papers and was told I could come back the next day to pick it up because they had to service it, put thru a safety inspection, and fill the gas tank up. I came back the next day at the time I said I would be there and I had to wait an hour more because they werent finished with it. They finally get there with the car and it was not detailed, it had a fourth of a tank of gas in it, there wasnt a sticker showing that the oil change had been done, and my horn wasnt working. If they would have done a safety inspection, they would have known the horn wasnt working, which is a safety issue because every car has to have a horn. I was treated like my business didnt matter or wasnt important. Very very unprofessional people. If they treat their customers like this, then I dont know how theyre still in business.

Ri
Review №18

Sign outside says $99 down guaranteed approval, that is apparently incorrect according to the people that work there. If it ain’t true, take it down.

Ch
Review №19

It took 3 times to get my buddys truck repaired properly in the body shop.

Sa
Review №20

Went in to see a gmc yukon that was listed. Upon arrival we where told oh it was sold 2 days ago. Yet the vehicle was still listed that was until we requested it. They did not even take the time to try and sell us anything else or apologize for their mistake. Will not return nor suggest this place ever! My money is better of spent somewhere were they make right and retain their business. Guest service is key especially if your living on commission.

Jo
Review №21

Collision Shop! Used By Geico! Prompt, Courteous, Got My Rental Car In Minutes. Stay Tuned On Repair Work.

te
Review №22

Awesome staff to work with. No pressure in buying.

Do
Review №23

Does it get better than McCluskey? I think not. Great staff and super attentive in reaching out to new and used car buyers at the front end of the sales process. They got me! Love the new Impala LT McCluskey!

An
Review №24

Jordan assisted my nervous, first time buyer Son with his purchase. Professional and accommodating! Thank you Jordan!

Lo
Review №25

People here are professional they know how to do their job well .

Ca
Review №26

My rental car was there from Enterprise and I check in on time.I check in on time for estimate for repairs, I will hear from them later this day. Great service.

Tr
Review №27

Told me that I was pre approved for 500 down got there and I was told that the truck I had on hold was sold and I had to have 4000 down there a joke

Li
Review №28

I was very happy with my experience here! This was my first time buying a car and I must say coming to this location was the right choice. Everyone were so helpful and made the process smooth. Made you feel like family. A big thank you to Vashion for making the experience great! Definitely recommend to go there.

Ka
Review №29

Just had body work done here. Everyone was professional and the work is perfect. Dropping off my car was a breeze and a rental car was waiting for me. Picking up and dropping off both took around 10 minutes. And they charged my Chevy Volt to 100% before I picked it up!

In
Review №30

Great service. Thanks Dareus!!!

Ke
Review №31

Me and my husband are very happy with our new car! and I must say coming to this location was the right choice. A big thank you to Vashion for making the experience great and helping us find the perfect car! I Definitely recommend anyone to go there.

Ja
Review №32

Lou was my salesperson and he was very nice. Helpful, knowledgeable and polite. He explained my options after we looked at some cars. I ended up with a 2011 Honda Accord and couldnt be happier! Also all the extras inside the dealership were a nice touch and very helpful.

Ke
Review №33

I recently visited this location one Saturday evening AFTER being redirected from the Reading Road location. I was specifically told over the phone a proper time to schedule a showing for my vehicle, and was informed upon arrival that I had come later than convenient for them. After presenting my vehicle to this location, I was left in an office for quite a while. After my wait, an associate came back with an offer for my vehicle worth less than 20% of the estimated Kelley Blue Book value, priced accordingly. They had previously called and texted me for weeks on buying my vehicle. Overall, it felt as though I was being rushed out the door simply because staff wanted to leave.

Ma
Review №34

Scott was very helpful and professional. When I came in the next day with my daughter Scott was with another customer so he handed me to Jordon who was very helpful and professional and worked hard to make sure we had a car that was dependable and nice and it came with lifetime mechanical warranty which is great for a 19 year old girl. I would highly recommend Mccluskey

Ch
Review №35

My favorite car place i can call home

Ro
Review №36

Simply wonderful car buying experience. Jarrod and Adam were exceptional in service and knowledge. It was a pleasure working with both. Finding knowledgeable and friendly employees can be difficult. Both these gentleman hit the ball out of the park. Thank you!Bob

Je
Review №37

This dealership is completely unprofessional. They pulled my credit report three times without my permission to do so. We will go to another dealership within Cincinnati, one that has integrity and better customer service. Please beware of this dealership!!!!!! They are not transparent, courteous or respectful of customers!!!! I will be reporting them to the BBB as well for the credit inquires they pulled without my permission. I would give zero stars if possible.Look at the reviews before going to this lot. They speak for themselves. Very mixed. There are plenty of dealerships in Cincinnati with better reviews, better customer service, and that actually have prices and information listed on the cars on the lot. Go to a dealership that is transparent, because McCluskey is not. Zero stars for zero customer service, zero respect, zero transparency. While they can’t please everyone, you would think they could please better than 3.5 stars!

Br
Review №38

Great service and easy financing! Free lifetime mechanical protection on the cars! Thats a huge deal.

De
Review №39

McCluskey has a top notch service department. Service was done in a timely manner. The waiting lounge is comfortable . Drinks and snacks provided. Overall the Dealership gets a thumbs up.

Bi
Review №40

McCluskey always does a great job with servicing my vehicle. They are timely and so a thorough inspection and honestly communicate when certain maintenance items are actually needed versus nice to have. The car wash and vacuum is of good quality and adds much value over competitors

Me
Review №41

Miguel and Eric were very professional and went above and beyond to ensure I was happy with the truck I purchased. Eric was able to juggle 2 vehicle purchases/financing at once, for me and my girlfriend, even stayed well past closing time. I highly recommend this dealership for pricing, selection, and professionalism. We are both extremely happy with our vehicles and wouldnt go anywhere else!

W.
Review №42

Jordan Valasquez is the BEST! He made my mother-in-law ecstatic with her new car. My wife and I have sworn to go to Jordan Valasquez from here on out (as long as hes selling cars) for all of our new or used cars!!! THANK YOU JORDAN AND THANK YOU MCCLUSKEY CHEVROLET!!! Fans for life! #teamJordan

Da
Review №43

I bought a Suv from here. Didnt make it 24 hrs but what it started pouring out Black Smoke..didnt want to shift gears...couldnt get it over 40 mph then started sputting..I bought this car as is...and paid cash...The next Day they decided to put me in a different car. This car has some issues as well..but I can fix these issues so Im going to take this as a lesson learned and I wont be coming back to McCluskey in the future or recommeding this lot to anyone...I have a rather large family..we buy cars every 2 to 3 years..* I am looking for a truck now to buy out right as well. I myself have 7 children..all which will need cars soon as they get to that age...I wont be returning. I did have a super nice sales guy..Mr Darius Graham..* I felt like I could trust him. I dont think he knew that either car would do this...but who knows....I sure hope not. I wouldnt go to this lot..buying a car is stressful enough. I dont think anyone wants to deal with what I just did.

Ro
Review №44

I had a great experience at McCluskey Chevrolet, I always did. This is my 2nd purchase from them. My salesman Will was awesome, no pressure at all. He met all of our needs and was very wonderful to work with. The next purchase I make will definitely be with McCluskey and Will. I love my 2015 Chevy Equinox. Thanks a million to Will and McCluskey.

Rj
Review №45

I highly recommend this dealership on Galberth Road location everyone in this place was so friendly.I was in a really bad mood before coming in and they really help my mood change and to a good mood with fun jokes . Scott Bowen is a really good salesman he made sure someone picked me up to get to the dealership.He Also made so that me and family have a beautiful Jeep and we are no longer walking in this cold.I give this place 5 stars and will tell everyone to go to Scott Bowen !!!!!

se
Review №46

Alberto was great. He started helping us before we got out of our car. We were in a time crunch and he got us the perfect car with 15 minutes to spare. We will request him when we do business there again. Thank you. I am always impressed with Mccluskey

ru
Review №47

Jordan did an amazing job. Found the car I needed on the first try and got the payments down to a affordable rate for me and my family. 10 out of 10 would shop again.

Ka
Review №48

Brain Lawson was my salesman I definitely recommend him if you’re a serious buyer, he made everything super easy and relaxing. He allowed me to think about my purchase and he worked a really great deal on my car. I definitely had a great experience! They also have a good selection on the lot! Overall I had a great experience!

Am
Review №49

Chris made the buying process exceptionally easy and quick! McCluskey is an awesome dealership and you feel like family as soon as you walk in. Plus the perks of even waiting for sales or service is pretty great! Free Starbucks coffee, free coke machine, and free snacks! Highly recommend to all my friends and family! 👍🏼

Ta
Review №50

My experience was AWESOME! The service I received was great. Jordan was sooo professional and pleasant... Go to McCluskey and get you’re vehicle 🚗 ...

Ja
Review №51

There was a problem at beginning with warranty for service. Got in touch with the correct person and eventually McCluskey made it right and took care of us. Thanks for that. So I have to give them a 5-Star rating. Great customer service and super nice employees. Will definitely return!

Di
Review №52

I came in for an oil change, tire rotation and multi-point inspection. It normally takes about an hour based on my previous visits for the same service but it took much longer than normal. The customer service you provide is awesome but I thought my visit today was longer than anticipated .

Sh
Review №53

I seen Mike. He was hands down the most cool & helpful salesman I ever worked with! He answered every question we could think of and didn’t rush us st all. They had plenty of complimentary drinks and snacks which made it so easy on the kids.

Ta
Review №54

The Service Department always does an amazing job on my vehicles - I am really glad to have the opportunity to have our vehicles serviced there. My total bill is 59.95 - and for full synthetic oil that is crazy cheap, I went to Valvoline recently and my bill for the exact same thing was double that. McCluskey washes my car while I am there, and that is just icing on the cake!

Do
Review №55

Service was good and quick, happy with the speed and professionalism of everyone.The waiting area is very nice and comfortable.I was disappointed that I represntive of Allstate called on behalf of McCluskey to see how my service was today, and immediately went into a sales pitch. Not what I personally am looking for in having my car serviced!

Ti
Review №56

Very unprofessional. Stopped in with my wife Angie last week and was approached by a young female who was constantly on her cell phone. Very unprofessional I believe her name was Ashley. Was unprofessional and could not hold a conversation. My wife was very unhappy and could not believe the unprofessional of this company. We went somewhere else and purchased our car and are very happy. Please dont waste your time here.-Tim SandersHamilton, Ohio

Pa
Review №57

I want you to know I have not bought a car for myself in 20 years. I have bought them for a spouse and children, always putting myself last. In the last two years my health was poor, went through several surgeries. In addition, got the flu that almost killed me and a divorce from a man that I have been with since a teenager. Through it all I stay focus on those who love me and God. He has bought me many angels. McCluskey you have two working for you...Theresa and Adam. They did of course do an excellent job selling me my new 2019 Sonic, color blue which I love, but they are truly kind people, that put me first when I visited you. I will come back to you and tell all my family and friend about you. Thank you.

Ma
Review №58

Had A Great Experience. Happy That Justin Helped Me Find A reliable car. Not to Mention Cute An Fits Me and my Family. Thank you Soo much ❤️😘

Je
Review №59

Buying our truck at Mcluskey was so easy. Crystal my saleslady was right there through the whole process, very detailed and so friendly. It was a great experience and I look forward to coming back for my next vehicle!!!

Ro
Review №60

Mr Booker was excellent in his service. The team got me exactly what i wanted for an excellent affordable price. I love my jeep.

Da
Review №61

It was awesome as in the past. Waiting area is the best I have seen. Chris was very nice and helpful. He assisted me with keeping track of maintenance check ups when getting to specific mileages. I really appreciate that.

KB
Review №62

Just bought a 2019 Suburban and the Don Butts was my Sales associate. This is my third vehicle bought through Don and it was another great experience. Don and the McCluskey team were great to work with and I was very pleased with the deal.

Wa
Review №63

Absolutely awesome experience and customer service! Looking for your next car? Head to McCluskey Chevrolet! You’re gonna love the experience! Kudos to Will Resor for getting me into a great car at a great price!

cy
Review №64

Henry, the salesman, was very professional, knowledgeable, and helpful. His warm welcome and hospitality made the experience enjoyable. I really like my vehicle! If you are looking for a car, go to McCluskey and ask for Henry.

La
Review №65

Our visit was great, very friendly service was provided. Wayne was a great person to work with. He walked us through different options that met our needs and was very genuine to work with. We will for sure recommend McCluskey to friends and family.

Am
Review №66

I was involved in a minor accident and took my car to the body shop. I had an excellent experience! Not only was I treated with complete professional courtesy but they were on time and kept me informed every step of the way. The work they did was awesome and my car looks beautiful again! They even went above and beyond and detailed the inside of my car, aired my tires and topped off my fluids. I will for sure be referring friends and family and will be visiting McCluskey when Im ready to trade this car in. Thank you for giving me world class service!

Ti
Review №67

The salesman was great very professional. I will buy from him againHowever i made it perfectly clear coming into this transaction that i already had financing secured. However the finance department completely ignored my wishes. Resulting in several inquiriesOn my credit report.

sh
Review №68

Even after the purchase I still receive outstanding customer service from them and my sale person Eric. D always is as helpful as if I am buying each and every time.

Su
Review №69

My service was great, my contact did a great job.There follow up waiting there survey filled out is overwhelming to the point of stalking. I received 3 different text messages asking for me to fill out a review from 3 different numbers.

Sa
Review №70

Terry Gordon is amazing! She goes above and beyond to get you the car you need. McCluskey dealership is amazing. I have never been treated so nicely by a car dealership. I will not go anywhere else.

Ch
Review №71

Awesome place. Staff was amazing and easy to work with. Ill will definitely be back. Thanks

Sh
Review №72

Just got my truck back and the results look awesome. Like it never happened. I was even more impressed with the professionalism of the staff, especially the manager Chad Wessendorf. He and his staff explained in detail the work to be done, worked with my schedule, kept me updated, and delivered (with excellence) on time. I have heard that McCluskey Body Shop is the best in Cincinnati, and know I know first hand why. And a lifetime guarantee means they stand behind their work. I would definitely recommend McCluskey to my family, friends, and anyone looking for a first class shop.

Do
Review №73

Most horrible customer service experience Ive ever encountered. Walked into the service center for an oil change and left with my exhaust falling off! I called the office back about this issue (and naturally I was more than a little upset) because I genuinely believe that they did something during their inspection to cause this (my car had been fine up to this point). The agent I spoke with, Terrence Turner, was incredibly rude and hung up on me. I then called his manager, Tim, and reported the incident. I had my car towed back to the service center where I spoke with Kelly about the problem. She told me that my car had a massive leak and that my car was loud because of a bad exhaust. First off, I think I would notice my car leaking fluid considering I park in the same darn place every day. Secondly, I drive the car everyday, I know what my car feels like and what my car sounds like and MY CAR WAS NOT LOUD! And thirdly, IF my exhaust was damaged and leaking WHY wasnt I made aware of this BEFORE I left the first time! I was still very frustrated, but I said to go ahead and look at it. Terrence then came into the office and I turned to him and told him that hanging up on people does not help the situation and not to ever hang up on me again when I call about an issue (I didnt yell and was doing my best to stay calm). In return, he got very nasty with me, saying things like Child, please (Im going on 30, hardly a child!) and to stop talking to him. This did not help at all and we got into an argument in the office. Kelly then steps in and tells me to get out like the issue was my fault and refused to have my car looked at. I did not leave, I sat right down in the office and called Tim again and told him what was going on. He then spoke with Kelly and told her to have my car looked at and give me an estimate. Even after getting the car estimate I left, I will NEVER allow those people to put another hand on my car. The most unprofessional group of people ever and I will never do business with them again.

Li
Review №74

Thank you Vashion for a wonderful experience that put all my other stressful dealership trips behind me! He was very patient and determined to find me a car in my budget. The process was easy and quick and I appreciate the work these guys put in for me.Id definitely recommend them to anyone I know.

Mi
Review №75

Bought a 2015 Chevy trax, two weeks after purchasing the vehicle the engine light came on had it checked out came back a knock sensure failure brakes failed causing the vehicle jumping a curb and hitting a building now we have a wobble and the AC doesnt work they came and picked it up on Friday and returned it on Monday and said it was fixed and it is not fixed.I will not recommend this carlot to anyone!

Br
Review №76

Brian was my salesman and he was great! Did not push anything and actually listened to what I was looking for. He was able to find it on the lot. Afterward he made sure my bed liner was done on time and got my truck back to me ASAP !!! If you’re looking go find Brian

Jo
Review №77

Salesman was great at getting me financed, atmosphere was above average. I expected more out of there referral program. Yeah it’s a great place to buy a car but when I refer people here and don’t get the referral bonus for god knows why, it shows lack of appreciation, lack of commitment. It’s been over a month now since I referred someone to this place and I’ve jumped through every hoop they asked of me to get the referral bonus but yet still no bonus.. when I bought my truck there were all for me referring people to them but when they don’t stand behind there promise it’s quite disturbing. Thanks mccluskey for lying to me about your referral program....

Je
Review №78

They were very busy and i showed up very early for my apt. But they were able to get me in sooner than my scheduled apt. Washed my car for me. However the inside of my car didnt look vacuumed. Otherwise great service.

Ci
Review №79

The Mason location is nice. Staff is very courteous and they are really fast with the basics (oil change, tires, etc). Beverages and snacks are available and the showroom floor is right next to the lounge.

Me
Review №80

Everyone was so kind and hard working, they made our experience welcoming. We definitely recommend.

Ry
Review №81

I worked with Pat Cavanaugh and my experience was great. He came in on his day off to settle our deal, and I couldn’t have been happier. From the insurance department to financing everyone was friendly. I had Danielle in insurance and Mark in financing. Each very professional and friendly. 10/10 would go back.

Ru
Review №82

I had the best car buying experience with Heather Jamison. She took the time to listen to my needs and find me exactly what I needed! Thank you for going that extra mile Heather!

Ke
Review №83

Even though it took awhile to get everything handled, they provide a comfy place for us to relax and wait. They helped us get in something we needed for our family and we’re highly satisfied.

St
Review №84

I just want to brag about my experience at McCluskey Chevrolet on East Galbraith Rd. I had the pleasure of purchasing my 2016 Chevy Cruse from Vashion Huffaker back in 2018. He made sure to put in a great car within my budget. Due to my car getting totaled about 2 weeks ago, I stopped back into McCluskey to see my favorite car sales man. He did it again and delivered exactly what I asked for. I told him I was looking for a vehicle that suited my families need which was a SUV with a 3rd row (Dodge Journey) and he did just that. I truly appreciate his diligence in meeting my needs a a returning customer. Thank you so much Vashion. I’ll make sure to send new customers your way. Mr.Huffaker possesses great customer service etiquette. He’s number one goal is to make sure he delivers the customer what they want or close to it.

Sa
Review №85

I am very pleased with how my experience went. Everyone was extremely helpful, friendly, & honest. They made looking for a car easier, and not stressful. I wouldnt hesitate to recommend them to anyone who is searching.

Kf
Review №86

I had the best sales rep ever to work with Mariana Flynn your the best I see you going places with this company. McClusky is a great dealership by far no pressure at all and they really do care and will work with you and your needs to get you in a car new or used, so i highly recommend if your long for a car McClusky is the place hands down. To all the staff great work and keep it just like that. PS Mariana Flynn girl you ROCK. Thanks KAK

Ch
Review №87

In the nintys i bought a 1974 grand prix love that car.even though i got swinduled out of it.the customer service were exceptionally great to me.

Br
Review №88

Sales reprentative Jordan was very helpful when I was looking to buy a car. He stayed focus and made sure I was satisfied with my selection... Jordan was a great sales representative to work with.

Bi
Review №89

Their Colerain Salesman was very patient with us test driving several vehicles. Had us financed quicker than it took us to make a decision! Fair price and quick service.

Ch
Review №90

I would recommend McCluskey Chevrolet to everyone for their vehicle purchases. They have the friendliest staff and they are very helpful in the vehicle purchases. Everyone needs to go here.

Gr
Review №91

Just purchased my second car from McCluskey. I would recommend anyone looking for a new or used car to check them out. They treat their customers like family. Always a great buying experience!

No
Review №92

Excellent, fast, friendly customer service. The staff was friendly and helpful. I went in just inquiring to see if I can get a car and was surprised that I was approved!! I highly recommend McCluskey Chevrolet Used Cars!!!

Ro
Review №93

The staff was awesome. They made our experience real easy. Thanks to Austin T for everything.

Jo
Review №94

The best car buying experience I have ever had. Every one was super friendly and they really cared about you and your budget, and making sure you’re in a car that you love. If you’re in the market for a new car, go see Sean and Dave at McCluskey Colerain! Guaranteed credit approval! No matter how bad your credit is!! No gimmick.UPDATE:Don’t ever buy from McCluskey!! They will sell you a lemon, and you’ll be out of a car in a year and 3 months. I purchased a car in Feb of 2018, here we are May of 2019 and the car is toast. Took it into the service department and they said everything was fine, Less than 3 months later my timing chain is broken, and fried the motor. They advised me to let my car get repossessed and they’ll get me into a new car!!! WHAT?! A BUSINESS MANAGER told me to let my car get repo’d and they’ll get me into something newer?? This is the kind of business they do, slide, shady and straight unprofessional and unfair to the working class.

De
Review №95

Did not give me the help i expected after my 1st year of havin my vehicle. I was disappointed, but they gave me the support i required to get my first Equinox by Chevrolet. Thank you.Deborah L Robertson

Sy
Review №96

Great place and very good customer service. They also have offices of major insurance companies, such as Geico and State Farm, within the facility where customers can get their insurance taken care of when buying a vehicle. The place is visible from I-75 N, but it gets a little complicated when trying to get there from the Interstate.

Do
Review №97

Took my truck to get the oil change and tires rotated . Just bought a new 2017 Equinox from them. They are so nice of people that works there. They treated me great. Will always give them my business.

Jo
Review №98

Great job body shop. Cant tell there was ever a dent.Thanks Guys.

An
Review №99

Steve Sr was absolutely Awesome! He definitely went above and beyond to help us find the right vehicle for our family at the right price! We will highly recommend McKluskey Kings Auto Mall for like new quality of pre-owned vehicles!!

rl
Review №100

We went here and nobody came up to help us. We had to ask for a salesperson and when one came to us we asked for help on finding a used vehicle, he pointed in the direction and said prices were on the vehicles, then told us to come back in when we were ready and proceeded to walk back inside. Mind you it was cold outside but my husband and I and our kids walked around for quite a while, all the prices on there vehicles were outrageous for used cars. Needless to say we left and drove up the street to the duke automotive as soon as we pulled into their lot a salesman came out to help us and we were able to get a better vehicle in our price range. So a huge shout out to them.

Information
72 Photos
100 Comments
4.1 Rating
  • Address:435 E Galbraith Rd, Cincinnati, OH 45215, United States
  • Site:https://mccluskeychevrolet.com/used-vehicles/?utm_source=GMBlisting&utm_medium=organic&utm_campaign=website
  • Phone:+1 513-761-1111
Categories
  • Used car dealer
  • Car dealer
  • Used truck dealer
Working hours
  • Monday:9AM–6PM
  • Tuesday:Closed
  • Wednesday:9AM–9PM
  • Thursday:9AM–9PM
  • Friday:9AM–9PM
  • Saturday:9AM–9PM
  • Sunday:9AM–6PM
Offerings
  • Buys used goods:Yes
  • Oil change:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
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