It was a wonderful experience non stressful. Renee was very knowledgeable and answered all our questions. I can not wait to receive my new bed with the adjustable foundation. This will make recovery from my 10 hour back surgery easier.
Mattress firm was a great experience Renee was the best sale person she listened to what we both wanted and needed told her my price range and she had no problem keeping with our budget not only was our bed delivered the next day they took the old one and set up the bed best served ever Renee is the best
Salesman, Brian, was cordial professional, and knowledgeable. His familiarity with options available guided me to finding a mattress that will match my sleeping habits. Brian also arranged financing for my purchase that suits my budget.
Great job Mattress Firm! From the moment I walked in and met Shannon she explained all my options. I picked out a platform for my mattress. Delivery was scheduled, They showed up today on time set up frame worth the $ fee. Im so happy Highly recommend Mattress Firm in Citrus Heights. Local business 👍
Brian at the Mattress Firm on Greenback in Citrus Heights was knowledgeable and helpful as we purchased a Purple bed and a twin xl. He answered all of our questions and made the purchase process as painless as possible. I would highly recommend Brian and Mattress Firm when looking for a new bed in the Sacramento area.
Lindsay did a great job helping us. It was busy but she was very good at multi-tasking.
Brian is so helpful and oh so patient! I got a wonderful mattress for a great price thanks to him. Definitely recommend this store if you are in need of a new bed.
Great customer service. The whole process went very smoothly. I’m glad we chose to go into the store because we learned a lot and we’re able to choose the best bed for our needs.
Renee was extremely helpful explaining the financing options and getting me set up with the mattress that me and my partner have been looking at for quite some time. Thank you for the excellent customer service! :)
Our sales rep was Suzanne and she was extremely helpful, even going beyond the call to expedite the delivery of a bed to my aunt’s new memory care facility. Kudos to her and the shop for excellent customer care.
Brian was extremely helpful, I did not feel rushed nor pressured to buy. As soon as he knew my price range he showed me all the options and helped me find a mattress that is perfect!! I was able to get same day delivery and my bed is amazing!.
I love my mattress . I had a wonderful experience. Renne very nice and very helpful. I would definitely recommend this place. Thank you renne you went above and beyond with your help and kindness. Thank you
Renee was fantastic and took the time to really find out what we needed. We left feeling happy about our purchase and excited to have our new bed.
Renee was absolutely wonderful I’m assisting me pick out the perfect bed. See her and she will treat you the best! Customer service fantastic. Much appreciated.
My husband and I went to mattress firm to look for a possible mattress and Renee helped us from beginning to end she was so informative very professional and super sweet all around. I highly recommend her and this place. Thank you for my amazing bed we were really missing out on amazing sleep.
Renee is great! She went above and beyond to find me the best deal. So glad I came here.
My boyfriend and I recently visited this location and loved the customer service. We initially came in a couple of weeks ago to get an idea of how much money we would need to make a purchase and were greeted by Bryan. Bryan was so helpful and educational. Once we felt comfortable and were set on what mattress and base to purchase we returned and were helped by the manager, Renee. Renee was so kind to give us her insight as to what would be best for us and our financial concerns. Renee just like Bryan educated us on the mattress industry, which was surprisingly interesting. Renee really took the time with us with answering our questions. I was so pleasantly surprised by how soon we will get our mattress and base. I joked with Renee about how my boyfriend and I need more space in our bed and how this new mattress will help us both be happier. I am so looking forward to a well rested future, thanks Renee and Bryan! 😃
Great selection of mattresses to suit all preferences and pocketbooks! Very friendly, helpful service! Renee is knowledgeable and helped us figure out which mattress would be right for us.
Rene helped us out today to find a great mattress in our price range. She was very patient with our indecisiveness, and also very informative! We didn’t know if we were going to buy when we went it, but we felt very comfortable, and are super happy with our purchase!
Omg Renee is so amazing! My sister referred me to buy a bed here and I can’t recommend them enough. I drove all the way from Fairfield just to come to the store and I’m so excited for my new bed to arrive! Thanks Renee!
Renee was great at helping us figure out what we needed in a mattress. She was helpful and not pushy. Would recommend any day of the week and twice on Sunday.
Brian was an amazing help. He never once made me feel like an inconvenience. He was quite funny too! Nothing but good things to say about him!
Wonderful and attentive, patient customer service. Renee was awesome to work with!!
Ms. Renee is very knowledgeable about the product. Very patient with my son who was making his 1st purchase of this amount. She answered every question he had. I would recommend anyone to come see Ms. Renee and you will be happy you did.
Renee was so helpful and friendly! She showed me several options and helped me get exactly what I needed while staying in my price range!!
The friendly and knowledgeable staff at the Citrus Heights south location of the Mattress Firm spent ample time patiently helping my wife and I decide on the perfect mattress and platform for our new home.I had no idea theres such a huge selection! I wanted a super soft, sleeping in a cloud pillow top... but we went with the new purple bed, also VERY comfortable.So, instead of putting the whole thing on a credit card, we decided to finance. Easy.They delivered it the next day, and took away the old mattress, nice!The whole experience was fairly painless, and we are happy with our new bed. Thanks Les
Brian was very helpful. Helped me find the perfect mattress for my sleeping needs.
Im a man of few words Rusty was great polite well-groomed sing the newest stuff but the product sells itself like a 57 Chevy or 40 Ford a hot dog at the park with mustard and relish an ice-cold Coca-Cola on a hot day I drive down to the beach or the mountain enjoying at dinner with your wife McLeod would say there you go.
Buyin my new mattress was painless, informative and satisfying! I got in on a great sale and same day delivery! The delivery crew did an excellent job! They were fast, efficient and respectful of property! I slept so welast night!
Ranee was amazing she was so helpful and kind
Renee was amazing! I’m happy she got my man an amazing bed 😏🕺🏼
Great attention to detail. We were extremely satisfied with the attentiveness and knowledge that was provided to us during our purchasing process. We very much appreciated their help and patience throughout us trying out different mattresses. The delivery process was painless, smooth, and very clear.
Renee Lemere helped us buy three mattresses today, and we couldn’t be more excited! It was simple and there was no pressure.
I went to the Mattress Firm on Greenback (closest to the Mexican food place) on Monday around 5pm. By 530, my daughter and I walked out of there with a great deal on a great mattress that my daughter loves!! The lady (I think her name was Crista) was the best!! Very knowledgeable and patient with my 11 year trying to make a decision. In the end, I would definitely recommend. Thank you!!
Renee was very welcoming and knowledgeable when I arrived at the Citrus Heights location. I had been doing research on the Purple mattress and while driving by I decided to stop in to lay on the mattress and see how I liked the bed. I had no intention of purchasing the bed that day, I was just doing research but Renee was so amazing and did not push me into anything but in the end she convinced me that I should just buy now. She was extremely knowledge about the beds and bases and was able to get us in the perfect match for the right price. We expressed our needs and what we were looking for and she delivered just that. I have not been able to sleep in my bed yet as I still have another week before its delivered. But I dont doubt the set up and take away of my old bed will be anything less than exceptional as well. Thank you Renee and Mattress Firm for an amazing deal and great nights of sleep ahead.
We had a great experience with our Sales Woman Renee. She was very friendly, knowledgeable, and was patient with us. She helped us figure out the best bed for us for the amount we were able to spend. We left there very happy with our purchase and with Renee’s customer service and friendliness.
Renee was very informative, no pressure, asked a lot of questions to help us make an informed decision. Great buying experience.
Highly recommend this location. We were there for some time trying to figure out what was best for my husband and myself. Brian was knowledgeable and beyond patient with us. Thank you so much for your time and incredible customer service.
We had fabulous customer service at mattress firm with our sales associate Renee Lemere. She went over everything about our new bed. She spent the time to explain how everything works, what to expect in the next coming weeks. She was kind and outgoing and I loved that she made us feel important. Thank you for a fabulous experience buying a new bed. I can’t wait to sleep in it.
We are looking for the mattress and we went to mattress firm, we meet Renee, she was very nice and helping to find the good mattress that we wanted:)Thanks Renee.
Great suggestions, good education on mattresses. No pressure sale. Well done.
The gals working there were nice and very helpful. I had to test out 2 different beds and they let me take my time to ensure that I picked the bed that was right for me. Kayla was the gals name and she couldnt have been more help than she was. I left happy and feeling excited about my new mattress. Thank you mattress firm. I am hoping this mattress last 10 years. Its my first foam mattress.
Renee was awesome and helped me find a great bed for a great price.
I enjoyed my experience. I went in just to look around as most of us do, sure I wasnt going to buy anything and that the selection available would be well out of an acceptable range for me to pay for. I was pleasantly incorrect. Renee the manager helped me. She had a great energy and did not use pushy sales tactics that would have instantly forced me to walk out of the store. I was not pressured to get anything out of my price range and had everything explained to me clearly. I also did not feel rushed and was allowed to take my time. We all have our own limits for what we would like to comfortably spend, but that doesnt mean we should get treated any less because of it. At no time here did I feel like my money or time werent a top priority and I thank Renee for that. To anyone interested in purchasing a mattress I highly suggest this location.
I thoroughly enjoyed buying our new mattress from Mattress Firm. We did plenty of online research and pretty much knew what we wanted. We werent pressured in any way but did get some information on other mattresses. Melissa was very friendly and helpful. If youre looking for a new mattress that you can try out, go on in, theyre open.
The gentleman Angel and the other gentleman who arrived or very patient they waited for me to come home and they had everything delivered
The salesman was extremely knowledgeable and was able to answer all of our questions.
I went in on Sunday June 28,2020 to just look & try out the different mattress types. The store clerk Katie was very professional & pleasant. I really wanted the adjustable base for both head & feet for medical reasons. Even though with them being on sale, the cost of both together was a bit out of my range. She help with different options until she found one that worked for me. She is a very good sales person, never felt she was pressuring me into something I didnt want to do.
Renee was amazing. Sold us a great bed at a great price ! Very happy!
This is the second mattress I purchased from this store. Kayla was great helping us decide what mattress we needed. She was knowledgeable about the inventory and made us aware if we were not satisfied we could come back and try something else. Customer service is everything. Keep up the great work
The lady we worked with was incredible! She really took the time out to find out exactly what we were looking for. My husband and I have different needs, but we were able to find something that fit us both!
Worked with Carlos Verrett who was very professional, personable, and knowledgeable. Helped me find the base and mattress which I know I will be very happy with. I highly recommend thee store and this salesman.
Nice clean store. Friendly and knowledgeable staff. Very helpful.
Had a really nice, no pressure experience. Received a lot of quality, honest info on the bed were looking at. Ended coming back the next day to purchase. No hidden costs. All very upfront. Our sales rep was extremely helpful. Loved the music in the store.
Extremely attentive to meet the needs of my family. Friendly and refreshing to connect with Renee in such times as these. True value in quality and service! Thank you for your help and conversation Renee!
Great service!! Very friendly staff! Quick and easy delivered the same day!
Renee is fantastic. Very helpful
We went to Mattress Firm to investigate prices and options. We liked the selection, specials and what the representative told us and we decided to make a purchase. The process was quick and the representative was informative and professional, from the moment we entered to the moment we left. We will be repeat customers.
Renee was fantastic and helped me find the correct mattress and base to help support my awkward sleeping. 10/10 recommend
My family and I went here to just look at mattresses for my daughter. When we walked in, there were two different couples shopping and only one employee. She helped us and the others while none of us feeling ignored. She let my daughter try out several different mattresses to make sure that she was happy with the mattress. We ended up buying a mattress because my daughter found a mattress that she liked and was in my wifes and I price range.I would have given them five stars if it would have stopped there. Since they didnt carry the mattresses in the store, they had to have the mattress delivered to the store. Thats where the problem began.We paid for the mattress on Saturday night and they called me on Monday afternoon that it was ready for pickup. My wife went to pick it up on Tuesday afternoon. When she got there, the Open light was on but the doors were locked. There was no sign stating that they were closed for a period of time. My wife had to go to the other Mattress Firm for the employees to unlock the door. There was another person waiting also. The gentleman helped my wife and got her the mattress.
Renee helped us and was very friendly. We had looked at a few places for a new mattress and had planned to go to a few more places but Renee was so knowledgeable that we decided to go ahead and go for it. We spent a little more than what we where planning, but I think it will be worth it. Me and my boyfriend both have trouble sleeping and get pains from it so were really hoping this new bed helps that. Thank you Renee, we cant wait to try out our new bed!
We came to Mattresses Firm because of a horrible experience with another mattresses sales company. From the moment I walked in the door, the customer service I received from Renee was fantastic. Mattresses Firm had the both mattresses we wanted in stock and available for delivery two days later. I will forever be a Matresses Firm customer.
Great customer service. Renee was the employee who had helped me and my lady. She was the most helpful and had lots of knowledge about each mattress to help you choose the right bed. I recommend getting a hand from her when your trying to get help on choosing the right mattress to sleep on.
Renee Lemere was amazing! She was patient and informative with all the options we were looking for. She worked her magic and we are happy with the final price nd the 2 Temperpedic pillows! She explained our final product in detail and made sure we were satisfied before we left.Thank you Renee for a great experience! I will recommend your store to everyone.
Amazing experience. They have a fitting system that really sets them apart from the other places I went. Dana and Renee went out of there way to make my purchase worth every dollar. Excellent Value!!!
Was as easy as you can get!,
I received my bed and am so happy with it!!! Thanks so much!!!
Great service and awesome advice
We purchased mattresses at a Citrus Hts. store. Renee was awesome at helping us to know what mattress we needed, and was very knowledgeable. Enjoyed working with her on the transaction. Would purchase their agin.
Extremely helpful employees, went too a few other store in the area and it was going to take up to a week to get what I needed that day.. I’m glad I went in they had what I needed and I had a good nights sleep.
I thought the customer service was excellent and im so satisfied with the purchase of my new mattress thank you Melissa you were wonderful!!!
The employees were very helpful and took care of all the needs and questions I had. Highly recommend coming here
I met with Renee and had a excellent time trying out beds found the perfect one for the best price all during a time of pandemic they are open with great deals gotta check them out!!
Hello Citrus Heights! My name is Les, the new manager of this location. To help encourage my community to improve their lives through better sleep, Im offering a free frame and 25% off sleep accessories like pillows, sheets and protectors! Just mention my post! Come have a great time picking out the most comfortable bed in the world. See you soon!
Great service! Dana was friendly, efficient and very helpful in helping us make a choice on a great mattress. Would recommend friends and family to come on down and talk to Dana, you will sleep better at night if you do. 😉
Dana was amazing. Friendly and informative. He helped make our mattress decision easy. We are excited to get our new Purple bed and finally get a good night of sleep.
She was very helpful and professional.
This was my first time buying my own mattress, I was nervous, not really knowing what would work best for me. I had a million and one questions. My sales rep, Evan, was extremely helpful and answered my many questions without hesitation. Evan really made sure I was getting the perfect fit for me. I appreciate the service I received and I always recommend friends and family here! To this store! Thank you Mattress Firm for the incredible deal and especially thank you to Evan for being so helpful!
Service was amazing. the easy as 1 2 3 steps helped us pick out a mattress extremely quick and efficiently. The assistant manager Dana was amazing in our search for a mattress by using thier expert knowledge in what each mattress has to offer in their store. I highly recommend shopping here for a new mattress.
I had 2 visits to MF on Monday. In both stores the employees were professional as well as very informative and helpful. They both deserved 5 stars.
Our sales associate Renee was very helpful she assisted me to choose the correct mattress for my need.
Oh my goodness ! Please visit this location if you need a mattress ! Renee was wonderful and I was in and out with what I need in an hour ! Perfect service. 100% will come back if I ever need anything else.
Renee was the best! And took care of us from the moment we walked in the door. Highly recommended!!!
Fantastic service. Amazingly helpful. Good prices. Helped me find the perfect mattress for my needs.
Renee was the absolute most kind patient sales person I have ever dealt with. What was a stressful situation for me, she was able to help me with a fantastic purchase and calmed me down with her compassion. This is where I will continue to purchase my mattresses and send other people.Thank you so much Renee,Edie
I was able to come in and walk out within 30 mins having bought the perfect mattress that fits most suitable with my lifestyle. Thank you so much to Dana for being so knowledgeable on the products and taking the time to make my day a little better!
Great experience here. Our sales guy, Ryan, was so helpful without being pushy. He explained all our options, listened to our wants and dislikes and never made us feel rushed. We go a great deal and a great new mattress
After calling other Mattress Firm locations in the area without any luck even reaching staff in a store, the staff at the Citrus Heights location picked up the phone immediately, was very knowledgeable and super helpful.
This was such a GREAT experience. Renee was so helpful, understood my price range and really helped me make the best decision. I will refer many more people. Thank you
Renee was extremely helpful and knowledgeable.
Brian was very helpful in working with me, on my new mattress.
I came in on March 16th to buy a twin size bed for myself. From the moment I walked in I was treated with impeccable customer service even though I did not want to have to be there buying a bed at all. My sales associate Renee Lemere asked all the important questions and listened to my needs with the skill of a seasoned professional. She wrestled with the different mattresses so I could try each of them out and to determine what would work best for me. Renee understood my needs not only as a consumer but as a human being. She found me the perfect mattress and base at an amazing price. I was so shocked I cried! She turned a very difficult day into a blessing that I will never forget. I highly recommend giving Renee a call when you are looking to buy a mattress!
Couldnt be more happier with my new mattress! My salesman was Les. He was super helpful. I had an idea of what I was looking for but Les really helped me out informing me of the differences between the mattresses in my budget. He also explained to me the financing options to make purchasing easier. Les setup the delivery within my available timeline which was quick and easy. Great shopping experience!
Great experience here! We just recently bought a mattress here, but our place got flooded and our mattress got ruined. Came in here and Sam helped us out immensely. Made the process quick and was kind enough to give us a great deal. Would definitely come back to this location!
Dana C Andrews gave excellent customer service. He knows his product well. This is why I always come back to mattress firm to buy my beds. I never shop anywhere else. Thank you!!!
Sales lady was very helpful and knowledgeable! I was able to get what I wanted for the price they had advertised online!
Renee Lemere Was very helpful took her time with me made me feel very focused upon and I believe I got a very good deal and I’m very happy. Sincerely Mark homes
Renee is awesome and very helpful thanks Mattress Firm
Renae was very pleasant, informative and knows her job very well.
We came in today looking for a new mattress. It was a great experience and Les was very friendly, helpful and patient. He really took the time to explain all the details and had a great attitude even though we asked a lot of the same questions over and over lol. Huge selection and great prices!!! Just an overall amazing experience and we are so thankful that we decided to choose Mattress Firm! Thanks Les!