I called Aztec because my builder used them and I had a damaged door. Initially I was given a quote and agreed on a price. After a week of ordering new door, I was told it would be on the next weeks shipment. After never hearing back I contacted them and was told “need to check why it did not make the shipment.” Never heard another word after this. Even after I sent several text and phone messages! How they stay in business with this kind of treatment i’ll never understand. Called Overhead door in Tulsa and had a garage in and installed in 4 days. Steer clear of Aztec Garage Doors!
I called Aztec and spoke to Jason yesterday a little before 5 pm because the emergency bar came unbolted and fell from the garage door opener on a rent house of ours. Due to the heat everyone had gone home but he assured me it would be fixed this morning. Received a text at 7:47 am today and it was already fixed and was under warranty. Thank you so much for the great customer service and getting promptly repairing it.
Called them needing a garage door spring replaced and some information on insulating the door or quotes on newer options, said they could do that but couldnt get here that week so I made appointment for the following Friday. Waited for them all day, called left messages, and no returned phone call. Had my door repaired Saturday evening by a company I called Friday night . Got a phone call Monday from repairman from Aztec at 3:00 saying he was coming to repair my spring. I let him know he was supposed to be here Friday, he then appoligized. Thats why they got a one star review.
Tom and Ryan replaced my door with this beautiful door. They a great job and I would use them again. Thank you
These guys are really good at what they do. They were honest and professional.
Called and had someone at my door within an hour. Very polite, honest and answered all my questions thoroughly. Highly recommend!
Was given a next day appointment. Tom fixed my problem in under an hour. The parts and labor were a reasonable price. I will continue to use Aztec.
These people are crooks. Do not use them! They will rip you off.
Great people