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Midsouth Shooters Supply
770 Economy Dr, Clarksville, TN 37043, United States
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Midsouth Shooters Supply
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Au
Review №1

Order 09/02 and today is 09/20 and customer service still hasnt shipped my order. Nothing was backordered. This is the worst company you could give your money too. Not only will they take your money upfront they have no way to contact them except email which has been absolutely worthless. These guys are trying hard to run their business into the ground.

Bo
Review №2

Ive ordered numerous times from midsouth shooters supply Ive always been satisfied with every purchase and have had a lot of fun with there products but on one occasion fed ex sent me an email saying that my package had been delivered but it never maid it in my home i assumed it had been stolen no fault to midsouth or fed ex there are just a lot of opportunistic low lifes in the world but i contacted midsouth and also fed ex i figured that would be the end of the story but i was contacted by a chas wahl a representative of mid south shooters and she offered to put credit on my account or resend the product this is what great customer service is all about i would recommend midsouth shooters supply to any one and every one and if any of the higher ups at midsouth read this give chas wahl a big huge for me and give her a little increase in pay thank you midsouth shooters supply for everything your one of the great american companies.

Ca
Review №3

Ordered some reloading supplies on line and received them very quickly, especially in view of the busy times. They kept me up to date on the progress of the shipment via e-mails and it arrived well packed. I will without doubt be returning customer, many thanks to all the members of the Midsouth Shooters Supply Team!!!

St
Review №4

Great experience. Had a few questions so I placed my order over the phone. Representative was very helpful and shipping was much quicker than anticipated. Would definitely order from Midsouth again.

Ch
Review №5

Price was good (for the times). If you have a different billing and shipping address they won’t automatically ship to you. They sent me ONE email that went to spam confirming shipping/billing was correct. Then canceled my order and refunded my money. Now ammo is out of stock and I can’t reorder. Not a phone call, or continually emails about the shipping/billing issue. It’s a stupid policy that effects very few people, but it did effect me.

cg
Review №6

Purchased some reloading supplies from this wonderful company on 9/1/20 and received my package today. Fast shipping considering the work load shops are working through in this day and age! I will definitely be a returning customer. Thanks!!!

Sv
Review №7

Never received my package and after contacting the company, they said Fed-Ex confirmed delivery so they had no further obligations. Never found where the package was delivered to and I am out $150.00

Sy
Review №8

Ordered online, there was a wreck on the interstate, bumper to bumper for miles, we arrived 30 minutes after they closed & asked an employee that was getting into their car if they could possibly grab our order for us. He was very polite, asked us what we ordered and went back inside to get our order. He couldve very easily told us to come back Monday, so we were very grateful he still gave us our order since we drove over 50 miles to get there and theyre not open on the weekends. 5 stars for good customer service!

ma
Review №9

I placed my order for reloading supplies on 8/1/21 and called today to check on my order.Todays date is 8/9/21 and I was told that its in the warehouse and hopefully will ship out today.I was told that the delay, was because of labor problems.I ask about a break on the shipping cost and was told that they couldnt do that.

Da
Review №10

I love these guys.

ke
Review №11

Do not order products from this business. Order placed 2 weeks ago and still processing. I thought Id give them a try but never again. I will use Midway if the price is higher at least I get what I order. Midway usually within a week you have your order. Maybe 2 at most. Midsouth 2 weeks and it isnt even processed. Over $200.00 order. Ridiculous. Worst service I have ever been a part of.

Ch
Review №12

Recently purchased some reloading equipment and was very happy with the transaction. They even shipped it 2nd day shipping.

Ca
Review №13

Get many hard to obtain reloading components from them

Ja
Review №14

These guys are great.

Ro
Review №15

They offer great prices and first class customer service. My family has been ordering from them since the early 1970’s and always had a great experience with them.

Ma
Review №16

Just ordered 2 Pounds of Powder at Regular price, no price gauging, thank you mid south for keeping your customers happy! will become my go to shopping stop

Ro
Review №17

Customer service is awesome!!I received my order promptly and accurately. That is more than I can say for other supply companies. I like how they let you know before you order if the item is backordered or out of stock Thank you Midsouth !

2C
Review №18

I was helped by Emma at their Customer Service department and everything was nothing short of awesome. She was super helpful during these times of high call volume. I would happily buy from Midsouth again because of this overall level of service from Midsouth.

Mr
Review №19

I have done a lot of business with Midsouth over the years and they always fulfill my orders quickly.

La
Review №20

Great service

Ma
Review №21

Normally have a great selection of merchandise at competitive prices.

Br
Review №22

Still not have reloading supplies in stock. Bummer!

Mi
Review №23

Great company to deal with.. fast and fair shipping, wide selection of gear and reloading supplies. I would highly recommend these guys.

Lo
Review №24

Placed my 1st order with them.Everything was packed safe and secure,arrived fast and in perfect condition.They have great selection and prices,and superior customer service.Theyve earned my business!!

Jo
Review №25

Bought 25 boxes of ammo but only got 5. Called and the rep said we will ship you another 20 and everything is set (so I threw the package away). But apparently not, because now a week later they want a picture of the shipping box or else they are not responsible for anything.

Ru
Review №26

10/10. I ordered some gifts for Christmas, and noticed they had a “notes and special requests” box. So I decided to see how far I could take it. I asked for them to write “definitely not ghost gun equipment” on the box, and they did.Will be ordering from them again in the future.

St
Review №27

Great place to deal with. Stopped in today and was out in 15 to 20 min . My 2 nd time purchasing from Midsouth. Next time I need supplies I will be giving them a call .

Mi
Review №28

My go to source for reloading!!! Be sure to watch for the hazmat specials and use them to stock up on Shooters World powders. I use BLACKOUT, CLEAN SHOT, and AUTO PISTOL. Great powders, good consistency. Data is kinda lacking because the powder is still very new to the market, however I would really recommend Blackout to those who shoot 7.62x39! Its WAY LESS SMOKEY THAN 1680!

Da
Review №29

Good place to order reloading supplies.

Ma
Review №30

Very nice people. Helpful and easy to talk to. Do wish I could see more of the products. Would have probably spent more money.

Da
Review №31

Placed an order for “in stock” ammo. 1-1/2 weeks later... Still hadn’t shipped. I called and was told it may ship in 4-5 days more. Maybe... I canceled the order.

Do
Review №32

Good place to do business

Gl
Review №33

Long ago this was a great business with above average customer service. Not anymore. Terrible customer service and just one lie after another to cover up careless mistakes. Ive rarely dealt with such a dishonest business. I wont spend another dime here. I placed my order with Graf & Sons instead. Theres a reason Midsouth has an F rating by the Better Business Bureau.

Wi
Review №34

Great shipping and prices. Thank you.

Sc
Review №35

Just stopped by to pick up a holster for gfs carry gun. The guys behind the counter were very helpful and friendly. Much appreciated. -a couple of yankees

Ge
Review №36

Do not use. I made a $168 purchase and was charged 94 times $15,850. Agent showed total lack of concern that my account was shut down, it took over a week to receive credit. Terrible to deal with!Spend your money elsewhere.

St
Review №37

I will never do business with this company again. Worst service i have ever seen. I only give them one star for the fact that the product was in stock.

Mi
Review №38

This place is awesome. Great products, great prices, and great people. I will continue to shop here for all of my reloading needs.

Ro
Review №39

I can find things here when I cant get them locally

Ja
Review №40

These guys are AWESOME!!!!!! Went in told them a picture on my phone what I needed had it stock was in and out staff is friendly knowledgeable and they have room for my big truck to turn around will definitely shop here again well make it habit to stop by when Im in the area..

ty
Review №41

Does not respond at all for requesting to cancel an order. Request an order to be canceled well over a week before it was processed and shipped. Still charged for returning even though the item was never supposed to be shipped in the first place. No matter the deals or what’s in stock, I will never order from this company again.

Br
Review №42

Absolutely great prices on smokeless powder and primers for the area. Saves me driving to Nashville. Im local to Clarksville and been reloading for 20yrs. Good selection and good service. They do a lot of online sales, so sometimes are out of stock on popular items. Check back often. They usually get new stock in around the 21st of each month.

Je
Review №43

Placed an order over a week ago and it is still processing and they already charged my card so I called them and they said it would be at least another 2-3 weeks before they would ship it none of the items in the order are on backorder 3-4 weeks to ship an order is a joke and when I asked if I could come pick it up they said no there customer service is a jokeA friend placed an order with midway usa the day after I placed the order with midsouth and it showed up yesterday

mi
Review №44

I buy everything for reloading from MSS and have had no problems. you can ask them any question and the staff always go out of their way to answer. Prices are very competitive and a generous selection of components.That being said, I do not order on line. Its close enough for me to go in and talk to the counter personal.

Ro
Review №45

Great quick service on mail orders.

B&
Review №46

My favorite shooting supply retailer. Always friendly and helpful staff. They also take a phone orders and hold it until the payment money order arrives. Returns are easy and turn around is always speedy.

pa
Review №47

Great place to order all your reloading supplies.

St
Review №48

Midsouth Shooters is my go-to place for EVERYTHING related to shooting. Their prices and selection are second to none and their staff is both helpful and knowledgeable. Theres really no reason to spend your money anywhere else.

Ro
Review №49

They are on it when it comes to getting your stuff to you. Great prices, great customer service. I use to get all my reloading supplies from another company, but not anymore.

Ke
Review №50

Until recently I have had generally good service from these folks, however I recently ordered multiple boxes of bullets all which showed up short 1 bullet. They offered me $5 when shipping alone for another box to make up the shortfall was $12, when I asked them to provide a bit more adjustment so I could at least pay for the shipping on a new box, they retracted their $5 offer and told me good luck, talk to the manufacturer. I had over $100 in my cart at the time and was going to apply a reasonable settlement from them to the new order which would have included a box of the replacement bullets as I was gearing up for an extended shooting session. Well Mr. Johnny Bell, MidSouth Service Representative, it seems offensive to me that you equate my issue to the price of a per bullet cost, without thinking about the fact that I would have to buy another whole box to get my 300 round inventory filled out, not considering the hassle of waiting for more bullets to reload, etc. and would retract an offer just because I asked for a bit of improvement of your meager offer not care ing if I was taken care of or not....If you arent willing to stand behind what you sell regardless of where you get it, I dont need ya You should be the ones going to the manufacturer with their problem, not me, I did not buy anything from them, I bought from MidSouth. I will be glad to use Cabelas, Midway and ANY OTHERS for my future reloading needs and will gladly share my experience with your company with others who are thinking of purchasing products from you.

Ch
Review №51

Has always had all the ammunition I need

Ca
Review №52

I shop here for my reloading supplies and you cant beat the prices. Even though Bass Pro Shop is closer I would rather make the drive to purchase my equipment here because I can get it alot cheaper. Great prices and knowledgeable clerks.

Ca
Review №53

The prices at Midsouth Shooters Supply are competitive with other major online retailers; however, they are completely disorganized with their shipping. I never got an order confirmation when the order was placed online. I have called two days in a row to see if my item has shipped. I get the run around from the staff saying that it should ship out. I even checked my junk mail to see if i got the email. I would recommend midway USA or brownells If you have a limited amount of time before a hunt,competition, or camping. This company doesnt understand the meaning of organization or punctuality! The nerve of them to even charge you for shipping when they cant even keep structure in their business. This will be the last time I buy from them.

Tr
Review №54

Well placed a order they charged my credit card but had to cancel cause they couldnt verify my address for some reason. They didnt send me a return reciept or a canceled order confirmation.

Ja
Review №55

My go to place for anything shooting. Guys in there are always friendly amd very knowledgeable. They will even give recommendations for working up a load for your rifle

Wi
Review №56

Great prices, friendly staff and very helpful. Will definitely be doing business here again.

Jo
Review №57

I cant seem to get anyone to answer emails i sent about product info? I guess they dont have anyone doing that job? And ive waiting for a week for a reply! Oh well! Off to the next company!

Ja
Review №58

Very helpful staff, I placed an order and they took the time to call to give me lower shipping options. Saved me 8.00 on shipping. I will be ordering more from them in the future.

Ro
Review №59

Been doing business with midsouth since the early 90,s. Never have had a bad experience ever. I am so glad to have a company like this that is a nationally known outfit in clarksville, that i can buy from with complete confidence.

Ju
Review №60

Forget these other peeps whining about the shipping. They got my gun to me when I ordered it. Great place for gun purchases

Ma
Review №61

They sometimes have what I need.

Ch
Review №62

Best price on powder and good selection too no bad issues with any dept.just the very best of everything for the reloader try them you will come back for all your needs

Sh
Review №63

If your looking for a good and fair priced bike shop around this area then these are the guys. The customer service is excellent and i have never been disappoint with them.

Da
Review №64

Their prices are very competitive but their shipping is terrible. 5 days after they generated the shipping label, my order STILL had not left their facility. This is completely unacceptable and I probably wont order from them again.

tt
Review №65

Steer clear of MSS if you value your money and quality of merchandise. Very unreliable shipping and ordering procedures. Notification of your order and shipment is sketchy, leaving customers in the dark about the status of orders. They must use chimpanzees to box your purchases, because they have the worst warehouse picking and packing Ive experienced. Wrong items sent, huge hassles to return mis-shipments and get correct items, and loose packing of purchases (they emphasize open spaces in their shipping cartons) so a 5 lb box of bullets gets to fly around inside the container and bash the other items ordered.

Ad
Review №66

Fantastic company, love how easy it is to order my supplies online and the prices are very competitive. Plus, love the hats, giving them away as Xmas gifts this year!

Ra
Review №67

Sold me unloaded ammo that was listed as normal ammunition.

Jo
Review №68

MIDSOUTH Fraudulently Double charged my card. I purchased a case and a half of 17HMR the first week of December 2018. After 14 days of no product and multiple calls and emails with Midsouth I Finally got ahold of someone and was provided a tracking number that stated UPS had delivered my package to an address not even similar to mine and on the opposite side of the county. UPS Contacted Midsouth and had them reship the order and it eventually showed up to my neighbors house. Midsouth then charged my card for the lost package two weeks later so I double paid for a case of 17HMR. I spent hours on the phone with both UPS and Midsouth and that was the resolution. I paid almost $300 for 15 boxes of 17HMR and a $5 bag of bullets.Never again.

Je
Review №69

It would be nice if I could get an order shipped to my current residence ILO my former residence. Unfortunately, with MSS, it is absolutely not an option to change your shipping address online. You have to call an 800 number to do that. Ill stick with Midway and Brownells, I guess. Unfortunately, they have probably cost themselves lots of money due to this ridiculous policy. Theyve missed out on at least a grand from me alone, I would say.

Ge
Review №70

Ordered me the 20 heavy barrel in 5.56 on Tuesday, was here in two days .the package it came was well done, no damage, have not shot it yet but hoping to get my groups down from 0.410 to the 0.20 something at 100 yards,fast shipping

De
Review №71

Had the stuff at the right price.great phone help.fast service.

Ad
Review №72

Awesome to deal with very knowledgeable and even better awesome prices

3x
Review №73

Huge selection, same day pickup, fair prices.

Ma
Review №74

Had a pretty big issue with a product with these folks. After some back and forth they fixed the issue and took care of me as a customer!

Ra
Review №75

I have been ordering from MidwayUSA for about 1 year now. I decided to try Midsouth because they are located closer to me. I placed an order late one night and of course knew that it would not ship until the next day. The next day came and went and my order didnt ship. Well into the second day and the order is still pending. Shipping doesnt seem to compare to MidwayUSA. My total bill for the order was a little lower with Midsouth but waiting a few extra days to ship isnt worth the difference.

Ro
Review №76

No integrity at this company. Bought 500 rds of .22 LR subsonic. Ammo was filthy and greasy. I tried cleaning it to no avail; would not cycle through my semi-auto. They will not refund my money; tell me to contact the ammo manufacturer. I pointed out that I dealt with them, not the ammo maker. I wont buy from them again.

Ky
Review №77

Fantastic selection, and a very knowledgeable staff. They have a wide selection of gun parts and reloading supplies.

Tr
Review №78

One of my go to places

gd
Review №79

Ordering something online and got something totally different. They tell me that I just ordered the wrong thing LOL.

Ra
Review №80

Great for reloading supplies

Ri
Review №81

Great people!

Gr
Review №82

Awesome staff

Gr
Review №83

Shooting supplies

De
Review №84

2020 Master Catalog .... Hellerr!

Information
24 Photos
84 Comments
4.1 Rating
  • Address:770 Economy Dr, Clarksville, TN 37043, United States
  • Site:https://midsouthshooterssupply.com/
  • Phone:+1 800-272-3000
Categories
  • Ammunition supplier
  • Gun shop
  • Outdoor sports store
  • Sporting goods store
Working hours
  • Monday:8AM–5:30PM
  • Tuesday:8AM–5:30PM
  • Wednesday:8AM–5:30PM
  • Thursday:8AM–5:30PM
  • Friday:Closed
  • Saturday:Closed
  • Sunday:8AM–5:30PM
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