I talked to Dalton over the phone before I came in here. I came in and had a experience I couldn’t even believe the service I got. Dalton was absolutely great. I came in with a price and he set me up with a perfect mattress and even gave me the mattress protector for free! He explained everything in depth on all of the beds. I would recommend anyone in town to come here, do not waste your time with other stores.
Dalton is the bomb dot com. He took the time to help us and answered all of our 1,000 questions with ease. He is very knowledgeable and we will be sending everyone we know to him in the future. Thanks for helping us out Dalton.
I went in with my mother in law to purchase new mattresses in late June 2021 for a move to this area. Sonia helped us and we had a lovely personal conversation with her that created a special kind of bond as well as awesome customer assistance. We left the store that day we what we came for plus a new friend.In august, after moving to this area, I unexpectedly had to purchase a new box spring and Sonia again helped out and was very pleasant and helpful. She is the kind of person you want to deal with in retail! Thank you Sonia!!
Sonia was very polite and nice, she answered all my questions to ensure I picked the best mattress. She was a pleasure to work with super honest. Highly recommend!!!
Dalton and Sonya were such a pleasure to work with! They heard my wishlist and directly pointed me to the options available. This experience was much more enjoyable and streamlined than I was anticipating. Thanks!
Sonia, Chris, Jason, and Dalton all provided exceptional customer service!!! They were thorough, helpful, kind, and so patient in answering all of my questions. None of them exhibited any pressure to buy. They were more concerned with helping me find what was best for me and went beyond to show that they care. I highly recommend Sleep Outfitters. My overall experience was superb and I could not have asked for a better experience. Go see Sonia, Chris, Jason, and Dalton. You will walk away with a wealth of knowledge and customer service that will have you coming back!!
Dalton was very knowledgeable and great at his job. Did a great job accommodating to my needs.
Stopping by just to let everyone know, when coming to this location ask for Sonia! She is Awesome! She definitely knows what she is working with, she will get you exactly what you need!
Great Experience and told me exactly what I needed to know. Sonya was such a joy to deal with.
Great staff and a great selection! Super helpful and made the trip really easy!
Incredible service and product knowledge by Dalton. Highly recommend.
Sonia was very helpful finding me the perfect mattress. Great customer service!
Dalton was amazing, he helped us with everything as well as alllll the questions my husband had, and boy can he talk. We walked out satisfied with the knowledge and the product delivery date. I think Dalton need a raise and a promotion. If and when I purchase another mattress, I hope it’s with Dalton. Thank you Dalton Mulcahy.
Sonia was great! My Wife and I looked everywhere for a bed and found ourselves at sleep outfitters. Sonia was very patient and helpful, with excellent customer service overall. I will/would recommend anyone looking for a bed come and see her.
Sonia was amazing!! Such an outgoing personality, very friendly. We didnt purchase today but when we do, we plan on going to sleep outfitters. Everything was sanitized and clean, they had the bed covers and all. Great experience will be coming to purchase my next bed very soon.
Had better deals than any other mattress store in Clarksville. Great experience, friendly staff! Ask for Dalton.
Everyone was so friendly and easy to make conversation with! Such a good experience! Will be back!! Dalton and Sonia helped us and we’re so sweet!
Dalton was super amazing. Super kind and friendly. Made me want to buy a mattress right away. Give that man a raise! Thanks so much man!
Sonia was terrific - and very knowledgeable! I came in looking on a Monday and returned Tuesday and made my final selection, based on Sonias recommendations. Even bought a pillow. Great place to shop for your next mattress in Clarksville. Highly recommended.
Dalton was very professional and considerate, My family and I are new to the Clarksville, Tennessee area. Dalton’s personality was a great way to bring in our new Military journey!
Super friendly sales personal especially Ms. Sonia!She actually tries to help you get what you need and not just try and sell you whatever. Great service! (:
Sonia was super helpful, getting us in and out of the store smoothly!
Sonia at the Clarksville, TN store was wonderful! Went out of her way to find me exactly what I was looking for!!!
The most amazing customer service I have ever encountered, The employee that helped me purchase my bed (a sealy hybrid, copper II) name was Sonia Castillo, sweet woman. Sonia greeted us also offering gloves and masks which was greatly appreciated. Will definitely becoming back for my kids beds. Oh and FREE delivery!?? Was a hugeee plus. Thank you Sleep Outfitters
Dalton, was great very knowledgeable and easy to work with. Great service
Great prices and service. All around would definitely recommend
Extremely clean, great quality and quick service! Highly recommend this place for your mattress needs
I came in looking for a mattress and got helped as soon as I came in. The service was absolutely good and would highly recommend going there any day of the week!
The staff is great! Easiest transaction ever! Definitely will be back
Sonia was very helpful! She asked me questions about my sleeping style and helped me narrow down what type of mattress would fit my sleeping needs. I came into the store thinking I wanted a hybrid, but after testing some of the other mattresses Sonia helped me consider other types of mattresses. Also, Ive been shopping around at different stores and Sleep Outfitters is the ONLY store that has a protective cover for you to use on the pillow and the mattresses as you try them out. There are also masks and hand sanitizer at the door. Overall I had a great experience at this store and would definitely recommend this store!
Kris was the BEST!!! Excellent customer service especially during a difficult time of back trouble. Best person to see when you are in need.
Kris went above and beyond to help my family find the perfect mattress for us. Very professional and kind! I would highly recommend seeing Kris if youre looking for a new bed!
Very nice. Helped me pick a nice bed for my son. Ii cant remember her name, but I know shes from the Dickson store.
If youre in the market to buy a mattress, Sleep Outfitters is the place to go! I was very impressed by the customer service and cleanliness of the store. Like Sonia (store manager)says they do things different than other mattress stores around Clarksville which is true I went to 3 other stores before here and its definitely different.She completed a sleep profile which led me to the right mattress thats best for for me and whats even better the mattress was in stock! If I could rate 10 stars I would.
Sonia was very helpful very nice and a joy to work with!
Such an amazing experience with the store manager Sonia Castillo. Answered all of our questions accurately, and treated us so well. Best experience I’ve ever had at a mattress store. Stress free and so relaxed!. Thank you for the amazing experience!.
Wally ans Sonia AWESOME folks. Great job in helping us make the right decision on our purchase. If you are in the market go see Wally and Sonia. Simply the Best...Darren Baxter
My mom recommended I come here to get a sleep assessment. JP met me at the door with a smile and made me feel comfortable. He set me up with a bed that matches me and how i want to sleep every night. I felt like I got a very good deal and am happy I was told to come here by my mom.
Id have to say that I walked into this place just looking around and the young lady I believe her name is Sonia, gave me the best customer service I have received in a while.
Super attentive service, the staff here were great at helping us pick an option that really worked for us!
J. P. did a great job and was very knowledgeable about the products. We were really just shopping but after speaking with him we’re were convinced that’s what we needed to buy, and did. He sealed the deal and we closed it on the spot. Great guy and a pleasure to do business with. Give that man a raise! He earned his money yesterday. Joe & Shelia Dozier
Sonia got me a great deal on the perfect mattress. Now, I sleep great. Let Sonia find you the right bed at the right price!
Great Service and very helpful
Sonia was extremely helpful assisting my Husband and I! We had been to multiple mattress stores and finally found the right fit with her help. She was thorough, made great suggestions, and found exactly what we needed. We highly recommend!
Sonia was amazing at helping us find the best bed we recommend everyone stop by sleep outfitters in Clarksville she will help you out!!
I highly recommend this place! Sonia did a good job helping me pick out the perfect mattress!
Dalton and Sonias were very good salesman
SONIA was amazing! She was very laid back didn’t push me to get something i didn’t want, she got to let met lay on the beds to test. She deserves a triple bonus!!! I would recommend it all the way and her! Thank you! I love my new bed! I can finally sleep better..
Me and my husband went into Sleep Outfitters today and Sonia was AMAZING!! She was so patient with us in finding us the perfect mattress that fit our needs. I would recommend this store over any other one out there bc they have the mattress and pillow covers along with sanitizer and masks throughout and we don’t have to wait forever for our bed and frame to be delivered. Go see Sonia at the Clarksville location as she is the best!!!
This experience was amazing! Sonia Castillo is the best, if you are looking to purchase a mattress, I highly recommend starting here.
Awesome experience! Highly recommend!!@Sonia Castillo awesome coustumer service!!
Sonia, the manager, was awesome to work with. She asked us question about how we sleep and helped us pick the perfect mattress.
Sleep outfitters has never failed me or my family. Sonia was amazing and was attentive to my mom’s needs for finding a new mattress.
Sonia was very professional and helpful. She answered all of our questions and concerns. The store was clean and well maintained. We will be back!
Was in the area and my mom needs a new mattress so I popped into the store to look around on my home from work. Although I made it clear I was just window shopping today, the associate that helped me, Sonia, was very helpful. She had an answer for evey question I had. The store was very clean and organized. Once I can get back with my mom we will definitely give the store and Sonia our business.
Sonia did a amazing job. Very friendly. And made us her number priority. Andwered all of our questions that we had. 10/10
Very nice store. Our salesman JP was great. He took time to explain the difference in mattresses...but was NOT pushy. We compared to another mattress store down the road, who were not helpful in explaining the differences. .differenmattresses.
Excellent service, Sonia was outstanding. Great hassle-free experience
Thanks Sonia C. for making our buying experience quick & easy!
Very pleased with our customer service. Sonia was very helpful. Not once did I feel pressured like our previous visit at mattress firm.Which is why I bought from here. I definitely recommend this place! Delivery staff was awesome as well!
We went to several places in Clarksville to buy a new bed. This place was the best experience, by far. Our sales girl, Sonia, was very nice and helpful. She showed us different beds, and gave us her own opinions. She was no high pressure either, which we loved. We did buy our bed there, and would definitely recommend them, and Sonia, to anyone. We have had our bed for about a month now, and very pleased with our purchase too, should have done it sooner.
The beds are great. This is my mother in-laws second time here.
Thank you to Stacie Jones & Jonathan Bergman for helping me with a purchase of the king twin mattresss I made last month. I thought I had bought soft when I actually told Stacie I wanted the firm. She graciously sent me out the soft and picked up the firm. After having them for a few weeks, my husband said his was too soft and was causing his back to hurt, so I called back to see what I could do and Jonathan let me exchange one of the mattresss to a firm one. Now both my husband and myself are sleeping much better. Thanks so much for your excellent customer service.Blessings,Debbie Wilson
Stacie Jones was extremely informative on every mattress in the store. She listened to our concerns and suggested a top quality mattress that we are in love with. She really knows her stuff. If it wasnt for her, I wouldve been lost. Sleep Outfitters, you are blessed to have such a knowledgeable, professional employee. I will definitely refer all of my family, and friends to Stacie. Thanks again for everything!
I purchased a bed about a month ago and I must say i love it! Sonia did a good job on helping us pick out the right mattress ! I will forever buy my future mattress here from here!
Jonathan was so patient and not pushy at all with my mom when she was picking out her mattress. He helped her find one that was reasonably priced and within her budget. I would definitely recommend purchasing from this store!
We bought a bed frame and it turned out the mattress we had was a queen but the bed frame we bought was king size. My Wife and I decided to try out Sleep Outfitters to look for a king size mattress. Glad we did! Had a great experience and very excited to receive our new mattress. Plus great prices you cant pass up. Highly recommend any in need to upgrade their mattress to stop in here.
Not out to just waste your money. The sales women Carrie was amazing and helped fit me for the perfect bed inside of my budget. Ive had my bed for a month now and have never slept better. I will definitely be back for my spare bedroom and kids beds soon. Ty again for the great experience Carrie and sleep outfitters for the great service.
Sonia was a great help awesome place with great people!!!
JP was great! He helped me pick out the perfect bed and now I get a great night’s sleep!
Sonia is awesome. She did a good job helping my mom get a good bed. Will be back for my bed.
Very nice people, Sonia is the one who helped me pick out my mattress, and i love it so much. thank you!!
JP’s knowledge of product and the financing options made my purchase so easy. I know I made the right choice!
Sonia and JP were great. I had a warranty problem and they took care of my needs, I recommend sleep /outfitters Clarksville Tn store to everyone a wonderful place to purchase a mattress !!
Friendly environment, great prices and even greater customer service. Carrie helped me get a new queen sized mattress and box spring and answered any questions I had. She went a step above and alerted me when their mattress covers came in since they were sold out when I purchased my bed. Couldnt be a happier customer!
I Was very impressed with my buying experience with the Clarksville store. My salesman Stacie was great with helping me choose my mattress. I will definitely be back in the future.
My wife and I just moved to town and we’re searching for a new bed. We happened to be driving by and decided to stop in. We are sure glad we did. We were immediately greeted by the manager Stacie. She showed us all of their options and helped us find the best option for us. Then it came to the scary part for us, the pricing. Stacie was wonderful when it came to helping us get the best deal available which ended up saving us more money than I care to admit. We ended up not buying one that day because we still had not had a found a house and were still staying in a hotel. Once we found a place, we immediately came back and was greeted by Sonya (?) (I believe that’s how it’s spelt). Anyways, she was terrific as well. We told her we had talked with Stacie and knew what we wanted. She called Stacie to verify all the pricing and options and ended up saving us even more! Being military might have helped as well. Two days later the box truck showed up at our doorstep and we haven’t had one regret since then. We couldn’t be happier with this business.I just want to say I’m not one to go and write reviews but the quality of this place far exceeded any and all expectations. Think I’m full of it? Stop in see for yourself the next time you’re looking for a new mattress. I guarantee you won’t regret it.
Great Prices and nice sales lady (Sonya) I will definitely be back in the future!
Ive been waiting to post our review until after our mattress was delivered because our experience was so easy and wonderful that I just KNEW something would go terribly wrong with the delivery - and it didnt. The whole dang process was perfect and painless! Last month I decided that Id had enough of my old, saggy mattress. My husband gave me his blessing to test out and order a new one. My family had used Sleep Outfitters before, so I knew I wanted to go there first. As soon as I walked in, Sonja greeted me with a welcome smile and asked how she could help. I told her that we had been needing a new mattress for a while. I simply shared that my husband was a back sleeper and totally against memory foam, that I was a stomach and side sleeper and loved memory foam, and that we were HOT sleepers. She suggested a hybrid mattress - what I would soon learn to be the absolute BEST of both worlds! Sonja was helping another couple at the time, so she introduced me to the new hire - JP Marsh! JP and I roamed the showroom floor, seamlessly chatting and trying out different mattresses until I landed on two Sealy mattresses that I LOVED. Because Im no expert on mattresses, I asked his opinion of the two. He told me that he actually had one of the two that I was choosing between! Coincidence? I think not! I quizzed him about the quality of his sleep, and confidently chose our bed. After Sonjas previous customers left, she came to join us. I learned that she, too, had the same bed. I quizzed her about it, asked her advice on sizing (Cal King or King), and if her and her husband were hot or cold sleepers (because my hubby and I sleep with every fan on, the temperature on LOW, and still manage to wake up some nights drenched like weve ran a mid-summer marathon). Both JP and Sonja gave me honest answers that have proven to be true since sleeping on the bed! We chose to finance part of our mattress/box spring set. I thought this would be a MISERABLE process, but we set up a 12-month payment plan (interest free, I might add) and had all of the paperwork wrapped up in no time! I was JPs first finance customer and have had zero problems with the finance agency, all of my information was correct, and my bills are delivered to the proper address - way to go, JP! Because we live in the boondocks of Kentucky (right across the TN line), the delivery crew from Alabama only makes it our way once a month. That may be a deal breaker for some, but we were happy to wait and werent billed until the mattress was delivered safely into our home. We got a call the day before our mattress arrived, and another call on the day-of when the crew was roughly 30 minutes out. They had the new mattress, box springs, and frame moved in within a matter of 10 minutes TOPS. We also paid a few extra bucks when we bought the mattress to have our existing one removed - best $20 youll ever spend! The delivery crew was kind, professional, and swift! Overall, our experience with Sleep Outfitters was unbelievable and we will definitely be returning!Side note: We told my parents about our experience with Sleep Outfitters and they ended up buying a bed from them the following week. Their experience was just as good as ours! If youre in the market for a mattress, GO HERE!
Went into store to shop for a better mattress. My back has been hurting and I have been needing a new bed. Matt was very helpful and knowledgeable about all the beds. He asked me questions to get to know what I needed and helped me choose a bed that fit me. He was very accommodating helping me with my budget and I ended up leaving having purchased an awesome bed I didnt think I was going to be able to afford. This bed is a great investment and will last a long time. Kelly E.
I must first admit that walking into the store was rather intimidating as I am a complete novice when it comes to mattresses. However, Matthew asked me just a few general questions and was able to pinpoint exactly what I wanted within the first few minutes of my arrival. He spent a substantial amount of time explaining the pros and cons of every mattress, common feedback from other customers (which I REALLY appreciated) and price differences in each. He was professional yet personable enough that I felt at ease discussing my back issues with him and trusting his suggestions. I would definitely recommend seeing Matthew if you are like me and want a salesperson who actually has your best interests at heart instead of pushing you to spend an exorbitant amount just so they can benefit from the commission.
Jonathan was great!! Sold us a stearns and foster queen size at an amazing deal!! We figured this would be a long lengthy process but within 30 minutes he had showed us all of their many options and we were finished! I would recommend and shop here again!
The manager Stacie is amazing. Shes extremely knowledgeable and professional.
The workers there were extremely helpful. They answered all of my questions, werent pushy, honored my budget, and guided me to find a mattress Im very happy with.
While I did not ultimately purchase a mattress here, this Sleep Outfitters is certainly a positive experience. Location is perhaps not the best, in the thick of the tangled mess that is Wilma Rudolph Boulevard by I-24, with one way in and out. Mattress shopping can be confusing on the best day, but this store was not particularly so. Space on the smallish side and dominated by or focused toward Tempurpedic, which was not the direction I wanted to go but definitely a great option. Choices are somewhat limited, but appropriately so, and they tend to skew to pricier offerings. If controlling, as mattress salespeople seem on par, this salesperson was very pleasant. Would visit again when Im in the market for a new mattress, and I would recommend you do so, too.
Loved the customer service. The help was useful and they didn’t try to pressure me into buying.
Had just moved to the area and needed a mattress. I googled several mattress stores in the area and noticed this one was having a Memorial Day sale. Me being the thrift shopper I am decided to make this be my first stop. Walked in and was greeted by a warm and friendly face. She answered any questions I had and even helped me switch out some of the mattress that were on display so I could see how they felt before I decided which one I might want. After finally deciding on one we set up a delivery time (which deliverly was free) and to my surprise it could be done the very next day. I was very excited about this after sleeping on and air mattress for almost 2 weeks. I also like the fact that their mattress can be exchanged with the purchase of a mattress cover. So for any reason within 120 days if I dont like what I chose I can switch it out! If I am ever in need of a mattress or know someone that is in need of one I would defiantly suggest this place.
The service was great and provided the goods I needed.
Carrie was extremely knowledgeable and helped me find exactly what I was looking for. With the 0% financing, I walked out of the store without even spending a dime. I could not be happier with the service and I am especially grateful for the free delivery and discounts that Carrie helped me get. I will be coming back here in the future.
Four stars because they had to order my mattress, when no one called to schedule delivery, I found out they failed to order. Next town over had it in stock, went and got it, and they reimbursed me some for my trouble. Stuff happens but they did what they could to make it right.
My wife and I were in desperate need of a new mattress. After seeing several commercials for Sleep Outfitters we decided to give them a try. We chose the Clarksville location that was closest to our home. When we went in we were greeted by Carrie. She was very friendly and greeted us with a smile, she took her time and explained in detail all the differences on various beds. She made the experience very comfortable and pleasant. She never pressured us to chose a more expensive bed over another and answered all our questions in detail and never made us feel rushed. She took her time and ask what we were looking for and learned what we needed to have a good nights sleep. After probably an hour (we liked several) we found the one that was for us. We wrapped up the sale and set up the delivery. I would definitely recommend anyone looking for a bed go see Carrie at Sleep Outfitters.
Went to sleep outfitters today to look around and get an idea of what I wanted in a mattresss. Matt and Carrie were very knowledgeable on all their products and got me set up with a Sealy Optimum mattress for a lot less than anywhere else. I highly recommend them if you are in the mattress market!
Very friendly staff and not pushy while your shopping for a new bed very helpful on giving information about their products.
My wife and I were shopping for a mattress and happen to stop in to see what was available. We were greeted by Sonia who asked us how she could help. We told her that we were interested in 2 Twin Xtra long mattresses because we have an adjustable king size bed with 2 twin XL mattresses and we also told her that we both have different preferences when it comes to the the comfort of a mattress. Sonia did a survey on my wife and I to get an idea of the types of mattresses we both preferred. Upon completing the survey, another associate joined Sonia and they split my wife and I up to help us find the mattress we were looking for. Of course we were showed the best mattresses in the store with the most expensive price tag but that did not bother us, that is what they are supposed to do. After showing us several mattresses, and I am not exaggerating when I say several and getting more associates involved, my wife and I found the ones that met our needs and pillows also. Throughout the process, we had questions and although the staff was VERY knowledgeable, the Vice President of the store happened to be in the store and he also got involved with us and helped along the way, a very nice and professional person. There is also a store in Hopkinsville and some of the employees work there also so no matter whether in Clarksville or Hopkinsville, if you need a mattress, visit their store
Worst return policy ever. Period. Informed at the store that I had 90 days to return the mattress if I didnt like it, 120 days to exchange the mattress for one of equal or less value, and was politely asked not to even think about doing either of these for at least 30 days (the time it takes to break in the bed). Well, I dont like the bed, I dont want the bed, and when I tried to return it there is nothing they can do because its been over 45 days. Im on day 60 as of today, 15 days over their policy and its just out of their hands. I would never buy from any sleep outfitters again! For a product that I will spend decades of my life using and had tried to invest in something that would benefit me for my long-term health, I have had a horrible experience. If I would have known about the Purple bed before I went to Sleep Outfitters I would be a much happier customer. Buy anywhere else, purple is backed by science and teaches you about sleep so I would start there. Let these people go out of business, they certainly dont care about you or your long-term health.
Very clean store, friendly staff and an all around great shopping experience. Thanks you Stacie!
My boyfriend was looking for a mattress and the lady that helped us was very well informed about different types of mattresses and was very nice and even gave us an extra pillow!
We were shopping for a mattress and this was the first store we went to. Matthew was friendly and showed us to ones in our price range. He asked us a few questions amd gave us advice on different options. He was not pushy and let us try them out without feeling pressured. He gave us a price for the bed we picked and we then tried other stores in the area. No other store compared in price or customer service. We went back the next day and purchased the mattress! Through this part, Matthew was again friendly and personable. Overall and excellemt experience! We are excited for our new matteess to arrive!!
Erika was so professional, when my wife and i came to the store she was very polite and made us lay on several beds asking us questions to fit our needs. I would recommend her to everyone who is in the market for a new bed.