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Walmart Auto Care Centers
7725 Hoke Rd, Clayton, OH 45315, United States
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Walmart Auto Care Centers
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El
Review №1

Came in around 4:45pm on a Wednesday to ask about the possibility of getting 4 new tires. Was told yes, and not too long for the wait as there were two customers Ifront of me. It was close to closing by the time I got the car back. There is no waiting room. And no sense of urgency. I waited with a few others who were experiencing the same. A guy with an appointment before I came in (only 2 tire installation), came in about 10 minutes before I did and cashed out at 6:30.Most reviews Ive read so far while waiting mention that time management is a real issue here, especially considering the work that is being done. DONT come in a hurry.On that note, I got a very reasonable price for all four tires. But at the cost of over 2 hours of my life. However, I did have a very pleasant experience with Taylor, as she seemed to do a decent job of getting me checked in and helping me with the request. She even went back for the other customer a few times to check on his vehicle for him. Taylor is the reason I didnt give one star.

An
Review №2

Good luck getting anyone to answer the phone. Pathetic

Ke
Review №3

Very unprofessional and unorganized. Cant tell the customer how long is the wait. It took 45 minutes to help me, and 45 minutes to pay for oil change. Smh. Terrible!

Da
Review №4

Oil change, filter and windshield wipers to two hours

Ch
Review №5

When to the auto center for an oil change amd there website says there open on Sunday. Had to call and waited 25 minutes for someone to answer and they said they are closed website needs to be fixed then

Ch
Review №6

1 of the better ones

An
Review №7

It took over 2 1/2 hours just to get a tire patched. When I first dropped it off, they wouldnt even give me an estimate of how long the wait might be. When they finally brought my vehicle out (a good 25 minutes after I had stopped by the desk to get an update and was told less than 10 minutes to go), the guy left the plastic sheet cover on the ground by my drivers side door to just blow away...I picked it up and threw it out. Then when I checked the trunk space, theyd just thrown the spare tire, jack, and everything back in willy-nilly rather than putting it back where it belongs and securing it. The only good thing was the somewhat low cost... under $21 to patch the tire and put it back on, after tax.

St
Review №8

Awesome and timely service. The mechanic Mark, was very knowledgeable and friendly. Highly recommend.

Mr
Review №9

Bunch of incompetent workers. Bought tires from them and they went bad Im 3 weeks. They tried to tell me they were old tires. So idiotic

Ja
Review №10

Exemplary service!!! Im from out of town and needed a flat tire replaced. Excellent and friendly service and they gave me a good deal on the tire. I highly recommend them.

st
Review №11

Always a longer wait than you are told. Be warned. Also, call first. Wait times run to 2-3 hours fairly often, call and check before you go or it will be a wasted trip. Unless you enjoy spending 3 hours in Wal-Mart. I refuse to believe that such a person exists.

St
Review №12

Omg. worst place ever. wouldnt help me. refused me when i ahowed up at 4 oclock for oil change. they closed at seven. said they were booked. you can tell they dnt work off commision

Ad
Review №13

Others have mentioned the difficulty of getting service done here. Wal-Mart is the cheapest, so theyre the busiest and this one is clearly understaffed. If you want to go there get there early in the day to get in line. I dont qualify that by itself as worthy of a poor review.We recently had them patch a tire and they gave us the car back with the tire under inflated. It turned out that the patch hadnt properly vulcanized around the edge. They used a good post and flat style patch from the inside but it wasnt put on correctly (yes, I removed the tire and found the leak on the outside edges of the patch). My guess is that the mechanics have the skills but they just have to do too much for too many cars in a day. If you work like that its easy for anyone to make mistakes.

da
Review №14

Poor service waited for an 1 before anyone acknowledged me

Nw
Review №15

They took 3 and a half hours for a tire patch, then the manager left my keys in the ash tray. I give them one golden star of incompetence and rudeness.

Da
Review №16

Good price but a little slow

Pe
Review №17

Great Service from. Mr. R.Warden 💪💪

Br
Review №18

Took my car in was there for 4.5 hours and still didnt get me in

TR
Review №19

It was 6:40 and they wouldnt mount my tire, pretty sure they close at 7, not 6:40, pretty sad if you ask me, worthless.

Ma
Review №20

Its impossible to earn my business when you dont even answer the phone

Br
Review №21

TERRIBLE! I am from out of town and needed to get my oil changed. I dropped it here and decided to walk around Walmart with my one year old until it was done. They told me itd be about 30 to 45 minutes. 45 minutes later I come to see if my car is done. The girl behind the counter hands me my keys and says We didnt do the oil change. I said Why not? Her reply, The oil cap was on too tight. You are gonna have to take it to the last place that changed your oil. Then she turned and walked away from me.UNBELIEVABLE! They are IDIOTS! And they couldnt even call or page me to tell me they werent gonna do it. Never again will I waste my time on worthless people that dont even know how to take off an oil cap!! Ridiculous.

N
Review №22

Tried to get oil change they told me an hour to a hour and a half wait. So at an hour and fifteen mins, they had not even touched my car, I had to leave, and they really didnt care. They told me there was still 3 ahead of me. They are really going down hill

LI
Review №23

Slow as hell. I came for one tire. They just walk around talking and laughing. Poor service

Lo
Review №24

Fast affordable service.

Do
Review №25

Waited for over an hour for an oil change only to be told it will still be another 1-1/2 hours

Su
Review №26

Fast and friendly service

El
Review №27

Careful now

yo
Review №28

Very reasonable

Information
4 Photos
28 Comments
3 Rating
  • Address:7725 Hoke Rd, Clayton, OH 45315, United States
  • Site:https://walmart.com/store/5409-englewood-oh
  • Phone:+1 937-836-3064
Categories
  • Tire shop
  • Auto parts store
  • Car battery store
  • Oil change service
Working hours
  • Monday:8AM–6PM
  • Tuesday:8AM–6PM
  • Wednesday:8AM–6PM
  • Thursday:8AM–6PM
  • Friday:8AM–6PM
  • Saturday:8AM–6PM
  • Sunday:8AM–6PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
  • Wheelchair accessible restroom:No
Planning
  • Quick visit:Yes
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