The staff was very efficient, professional, and didn’t use inappropriate language. They also took their time when recommending different products for my vehicle.I would recommend these guys to all my friends and family. What topped off the deal is they offered a military discount and thanked me for my service.
First time visiting since becoming Strickland Brothers. Fantastic service all around... Both men were friendly, professional and communicative. I arrived without an appointment around 8:45 am yesterday (Thursday) where I was immediately greeted, offered a cold bottle of water and my truck was taken straight in for an oil change. The other gentleman came out and showed me that the truck needed a new air filter (undeniable when next to a brand new one), what the cost was and then gave me time to respond/question without ever pressuring or trying to persuade me into a sale. (I agreed that it needed to be changed and to do so.)I was in and out with my oil and air filter changed in 25-30 minutes.I very much appreciate the professionalism and friendliness of my overall experience. I will be continuing to bring vehicles here and certainly recommend them to others.
I needed a state inspection and I was a friend recommended that I go here. Service was phenomenal! Everyone was very professional and I was in and out of service in 20 minutes. I will definitely be back for future services.
Having moved to the area recently I stopped in for the first time to get my state inspection done. I couldn’t have been more pleased with the service. The gentleman that helped me was very professional and polite. The inspection was done and I was out of there in 15 minutes. No complaints here!
The manager was so nice to me and told me about his family while we related our military values. Very professional and simultaneously affordable! I would visit even if I did not need service, just to be around good people.
Went in for annual vehicle inspection. Very professional, fast yet thorough.
We were in and out in no time on a Friday morning at 0820. All staff was professional and friendly. Our new oil change go to!
What a great place. Had an issue with a slow drip from my oil plug after the service. Even tho the vehicle had sat for 3years and the gasket was dried out and busted, Bill still replaced it and did all new oil for no charge. Will be a customer from now on. I’m impressed and that’s not easy to do!!
The new owner is obviously customer service oriented!! I was greeted within a few seconds of my arrival!! I felt like he made it a point to let me know that they wanted my business!!! The techs are all really cool and I was in and out in a few minutes!! They will from now on be the only ones to service my truck for oil changes!!
First visit since they took over. They also do Inspections, fast and courteous service. I had to wait 10 or 15 minutes if that, with four or five cars before me.
I received excellent service provided by Mr. Jermaine. He always do a great job on my vehicle. He is very experienced and always have such a positive attitude. Thank you and I appreciate your service.
Great quick service! It was definitely one of the fastest oil changes I have received. I will come here instead of driving all the way to Raleigh.
They did a great job with the inspection. Quick and efficient. Will go back to them in the future for future services
Great customer service! They are thorough and efficient. I take all of our vehicles to Strickland Brothers for oil changes, tire rotation, and inspections.
So very professional, kept us informed. Polite, fast service. Thank you. Will continue to come back.
Went in for my annual state inspection. They were quick and easy to deal with and updated the state system so I could renew my registration.
Wonderful service!!!! Extremely professional, courteous, and helpful. We will definitely be going back.
Great experience. Friendly professional staff. Staple in the Community!
Carried my truck in for a oil change and inspection and was in and out in no time. Very quick service.
Along with the oil change, I also had an NC Inspection done both were done in a timely and professional manner.
Wonderful experience! Professional service. Fast and helpful. Thank you!
The staff was friendly, professional, and very knowledgeable and helpful. I will definitely recommend them!
Did a great timely job and offered competitive discounts for services rendered!
I used the citgo before and today I noticed there was a change in ownership. Im usually skeptical when that happens. I gave them a try and they didnt disappoint. Very friendly and professional. I will be back.
I was met by a friendly technician who immediately completed my safety inspection for the state. I have used Strickland for oil changes and find them to be consistently professional
These guys are always great. We take all our cars there.
Courteous and polite. In and out while I waited for a state inspection.
Perfect customer service. Perfect service. Very happy and will continue to go back every time.
Andrew has been working on my cars since 2015 nothing but the best!
Almost never a wait, diligent and good pricing. Have used them for years and will continue to do so.
Quick and Friendly. This was a fantastic experience and this is the best oil change in Clayton, NC.
Very polite. Will definitely go back.
A little pricier than I would normally go to but very quick and efficient and gave me a coupon! If you need an oil change and you are in a rush, this is the place.
Have gotten my oil changed here and they do all my inspections. Always fast, friendly and competitive on pricing.
Very friendly, professional and performed my vehicle inspection in a very fast and efficient manner. Will be using for all vehicle inspections in the future.
NC state inspection. Very fast service. Less than 15 min in and out.
Went in for an inspection. Was in and out in 30 mins. And they give a military discount.
Quick, efficient and friendly. They will be my new oil change stop
Awesome guys who were extremely nice and fast. Will be returning for all my oil changes and services!
Awesome customer service In and out.
AWESOME SERVICE ....highly recommend.
No waiting, never got out of my car.
Quick, efficient, good customer service, average pricing.
Friendly, fast and professional service. Will definitely use again.
Very friendly, will definitely go back!
Called about an inspection. They got me in and out quickly. Great service!
Good and quick car inspection service
I Called to schedule for an inspection and oil change on Wednesday March 24th before 9am and the supposedly manager hung up on me without letting me finish what I was speaking. That was rude as hell, also my wife went for an oil change on a green 2004 Honda Accord and they charged her 100 bucks and didn’t even do nothing to the car nore gave her a receipt, so when I called they said oh we were trying to hook her up by adding fluids to the car that it needed without putting it on the system or else it would’ve been more expensive, like really wtf🤬 so I went personally and demanded my money back. They need to hire people that care and know how to respect customers.
Fast service, friendly mechanics, and clean. Love going here for inspections and oil changes. Check their website out. They have really good coupons.
Normally let things roll off my back. Had been using them for inspections. Up until this year never an issue. I have a couple cars due to kids driving and always no problems. This year however is different. Each time I brought a car in they would say wipers are streaking and it won’t pass. Never saw them test them with water but fine replace 60 bucks later done and come to find out they are the wrong size.Next car 2 months later same thing. This time I had changed the wipers ahead of time and Shazam they said same thing. Left there and went to a competitor and passed no issues. Shame was a fair place to get inspection but there young kid doing them has cost them my cars moving forward. I will pay for what broke or wrong but won’t be taken advantage of by them again.
Very friendly and efficient.
Im a regular, for the past 5 years. Staff has always been helpful. I never had to wait. In and out I keep on with my business.
Very fast and very professional
Great customer service!
Quick service and able to get in without appointment. Pricing more expensive than competitors coupons and specials. Competitors at least rotate tires for free.
Went for a state inspection on a Saturday morning, and was in and out in about 20 minutes. Very fast and friendly service, so I plan to bring my other vehicles here too.
I really trust this place and only use this location to get my oil changed and inspection done for over 20 years! I feel comfortable when I am there which is never too long! Thanks and Kudos to the owner who has made me a life long customer.
The employees were awesome. As soon as I arrived, they immediately started working on my vehicle.
Central Lube didnt try to sell me additional services not needed with my low mileage car (like another place last year who did my oil change). Central Lube did exactly what I asked and also provided a service check list which let me know items needing attention in a few months. Central Lube is following the governors mandates and all employees are wearing facemasks so you can find comfort in getting your car serviced safely. Customers are required to wear a mask AND socially distance while inside.
Fast, friendly and professional. Will definitely go back.
Great customer service!
They were fast friendly açcurate. Loved them.
Always Fast, Always Friendly. Love this place
Great service great people
Great 👍
Very fast service. No appointment needed for vehicle inspection.
Call for price of changing spark plugs..... note the first pic you see when on this site is a hand holding a spark plug ..........but when I called I was told they dont do spark plugs haha haha haha
Got a car inspection here. The service was fast and the staff were kind and friendly. Will be a repeat customer.
The mechanic was honest about the world done on the car. Grant it, I just got a synthetic oil change, the mechanic explained that it didnt need to come in every 3k miles because it was synthetic and that it last longer than regular oil. The folks at Firestone on the other hand would tell me to come in every 3k. Lesson learned. I wont be going back to Firestone.
Great place
A hidden auto gem in Clayton. I’ve gotten an inspection and oil change here and both times I was in and out without a fuss. Other places in the area are an all day event, but Central Lube is quick and easy! Glad I found this place
Usually a quick stop for a NC State Inspection. Friendly staff.
This is hands down the best place for an oil change and inspection. Everyone is extremely friendly and knowledgeable. They get you in and out without even needing an appointment. I wont go anywhere else.
Fast, courteous and reasonably priced, very good
Been going there for the past year for oil changes. Everything has been great!
Courteous, quick and quality service. Use them for all my vehicles.
This place is always top notch, but my last visit was the best. I was in and out in less than 15 minutes. Three people worked on my car at once, even vacuuming it out. They dont try to sell you things you dont need like many other places either. Overall, it is a great place.
Service was great but $30 for an emissions test is outrageous. Georgia only charged $20.
Fastest oil change I’ve ever had! Highly recommend!
Very quick and professional!
We take of our vehicles from our dealership here. Great service and fast!!
For the past two years, I have been going to get my car inspected at Central Lube and did not leave with so much confusion and frustration as I did today. While waiting in the office, I hear a older woman complain that she was being charged for tint and she had never been before at this location. Hence, another $10 to her state inspection. In less than 15 minutes, the same incident happened to me. I was completely baffled as Mr. Ortiz attempted to show me that I had “tint”. After I showed that I had previously had this car inspected with a receipt to the cashier and was not charged, the cashier seemed confused as well. After I paid for the additional charge for the tint, I arrive to my car with a check low beam on the dashboard. It was not there when I arrived and I am the one that pulled it up to Bay 1. So within 1 minute of Mr. Ortiz checking my car I have a check low beam on my car and “tint”. I am completely baffled and will not use this location again due to its new found inconsistency.
Very friendly and polite. Service excellent. Minimal wait time. I will use again
Central Lube is number one on my list for timely service and great customer service. When you go to get an get an oil change you already expect for the business to try to get extra money out of the service but not here. Every time I come here they always tell me what I NEED and they dont try to overly persuade me to get it done. Ive been coming here for years, even thou prices can be lower in other establishments you cant beat the quality of service here. It is Def. worth every penny.
My new place for oil changes. These guys had me in and out in no time...on a busy Saturday morning too. Did an excellent job explaining a minor oil leak which was the fault of Walmart Lube and Tire not screwing on the drain plug correctly. Waiting room was nice, plenty of seating and cool AC.
Our family loves Central Lube! The employees are always super helpful!We also have known the owner for 19 years and he is top notch! If we have a concern with any of our vehicles we can stop in and have them take a look and they are always more than glad to do so! We will continue to use Central Lube for our oil changes and anything else they can offer assistance with!
Awesome people and helped us out with our state inspection as smoothly as possible
Been going there for tire rotation, engine oil change, and vehicle inspections. The turnaround is fast even when busy, worst wait in 12 visits was 33 minutes for all three. The men and women are kind even on the hottest summer days!
A little pricey but they did a good job and were nice and got me out quick
Jermaine is an awesome manager with outstanding customer service skills. I will continue to patronize your business.
Always fast but great quality service
I have 4 vehicles, and have brought each one here for inspections and oil changes, multiple times for each service.Lets start with the good, because they are very efficient and perform the service well. However, each time I have brought a vehicle here, I spend the next hour cleaning oil off of everything they touch. And in the case of my White vehicle, oil was dripped on the hood, the front bumper, and major smudges all over and around the door handle, drip rail, and hood (adding to the drips). Lets not forget the steering wheel, gear shift, and inside door handle.I mean come on, the car is white, you cant see this. I saw it from 15 feet away as I approached the car.This is a problem because I tell them every time to be conciencious of this; yet every time its the same thing.Of course my expensive vehicle with the tan interior, which I only bring for inspections, they have left a permanent stain on the inside window pillar.My suggestion would be to stock up with the 50pack 3mil disposable gloves from Harbor Freight, for 10$.Thats 5 cents a pair.If I am to continue bringing my business here something has to change. Its not complicated, they deal with oil, pay attention to what your doing. pick your feet up and dont slide it across the door threshold, that is a significant amount of work to get oil stains off of tan leather, fabric and plastic. My car is permanently stained because of them. The travesty is I had to pay them to do that to my car.
I got my car insp. completed within 15 min, everyone was kind and respectful. Ill be going back there, absolutely. Rarely do you find a mechanic shop as good as this place. Thanks guys, I really appreciate your help!
Fastest oil change Ive ever had. All I wanted was an oil change and thats what they did. No more, no less. They win all my oil change business from now on.
This location is super fast and the guys are always nice.
Friendly and fast service.
I intentionally let some time lapse before writing this review so I could try to be objective as I was so upset following my visit here. I have never been here before and wanted to try the place as an alternative to bring my vehicles for service as the reviews were pretty good.Simply put, this place is horrible and poorly managed - Ill never return and wouldnt trust these guys with my lawn mower! I asked for the premium oil change as I knew some of my vehicles fluids were low and wanted them topped off. Upon returning home, I noticed that my vehicle was leaking oil on my driveway. I crawled under my truck to see what was going on and noticed there was oil all over the side of my engine and pooled up on my skid plate, lower control arm, etc. I couldnt tell if they just made a mess while changing it or if the oil filter was loose. So, I crawled out and thought I would check my fluids, but prior to doing so, I noticed the oil smudges and prints all over my quarter panel, door, hood, drips down my bumper and grill - they definitely made a huge mess. So i proceeded to check my fluids; my power steering fluid was low, my brake fluid was low and my radiator reservoir was low - they clearly didnt check the fluids that I paid them to do. I proceeded back to the service station to have them fix the problems and while they apologized for the mess they made, they got me right in. They topped off all the fluids (which they admitted were low) and said nothing was leaking, it was just some oil that spilled and was dripping from my engine. While traveling back home I heard a clank, then something that sounded like a bolt or a rock bouncing off the road and hit my undercarriage. So, I went ahead and crawled back under my truck to inspect and noticed that they only replaced 3 of the 5 bolts that holds my front skid plate on; I must have ran one over and the skid plate was hanging down on the driver side. I called them back and couldnt get the manager on the phone, but the guy I spoke to said the manager says he can order you some bolts but it will take a few days.Leaving for a road trip the following morning, I guess I was on my own. I went to the auto parts store and bought the bolts and washers to replace on my skid plate and did it myself. 4 hours and an additional $17 out of my pocket (in addition to the $67 oil change), not to mention the grease/oil I still had to clean off my truck following the second visit for what I thought would be a routine maintenance,. I have absolutely no idea how they have the rating they do online, but I wouldnt trust them with your automobile. If the Manager cared enough about the business he was managing, he would have taken my call and addressed the issues and poor service.
Our car needed an oil change and inspection and this was our first visit. The Central Lube team performed both in a timely manner and at a very good value while delivering good customer service. I’ll be back!
Probably the best oil change place Ive been to. Normally youll go places that have either a long wait or terrible customer service but what Ive come to find out is this place has neither. They get you in and out pretty quickly and provide excellent customer service. This is my go to oil change place.
Auto techs showed poor customer service and unprofessional. The manager was helpful and apologized for the techs but, I will definitely take my business elsewhere.