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International Diamond Center
3696 Ulmerton Rd, Clearwater, FL 33762, United States
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International Diamond Center
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pa
Review №1

Wonderful Jeweler! They also have a very nice selection of fine watches like pre owned Rolex, Omega, Brightling, Tag and many more. I love their gold, silver, and platinum bullion offerings with coins or even bars.

An
Review №2

All luxury watches have a 20 to 30% higher price compare with the market. They said because they give the customer a 1 year guarantee (many places on the internet offer the same guarantees or more), also if you want to make a trade they do not give you anything for the value of your watch. I do not recommend this place.

Fr
Review №3

I gave the international diamond center five stars. As soon as you walk through the door they welcome you with open arms. They are kind courteous and very professional. A special shout out to Veronica she went out of her way to take care of my needs. You guys are awesome !!

Ma
Review №4

I would like to say, this was the best experience Ive ever had shopping for a engagement ring!!!!Kaitlyn was ABSOLUTELY AMAZING, OUTSTANDING and REALLY KNOWS HER PROFESSION!!!I was nervous and overwhelmed but she ABSOLUTELY MADE ME AND MY FUTURE FIANCE SO COMFORTABLE AND VERY RELAXED!!THANK YOU SO MUCH KAITLYN FOR MAKING OUR DREAM COME TRUE!!YOUR SUCH A BLESSING!!SINCERELY,DAVID AND TINY

Em
Review №5

My husband took me here to upgrade my wedding band. There are so many beautiful selections of diamond rings to choose from and different price ranges. I had a lot of help from Rita and she has such a pleasant personality. While my husband was conversing with Keith about gold and platinum, I was able to try on many rings until I found the one! The enhancers along with the round cut diamond was perfect. We left with such a great experience that we’ll definitely be back for sure! 😊

Ed
Review №6

My Fiance and I are absolutely thrilled with IDCs staff and service. They were nothing but helpful and super kind. I went in there to shop for an engagment ring and when it was time for my now fiance to go in and purchase, they made it so easy for him. They had all my information, the rings I loved and my size!!! I highly highly recommend Katelyn, she made our experience so much fun and stress free!! We will be definitely going in there for our wedding bands!!!

Ro
Review №7

Great selection and service.Negotiate price validate premises and clearly explained pricing structure...Thank youRobertVeteran friendly

Ca
Review №8

Not impressed. Customer service was horrible. I went in to upgrade my wedding ring. We were greeted when we came in, however, we walked all over the store looking by ourselves before someone even came over to us. Turns out, she wasn’t even a salesperson. After she tried to help for about 30 minutes without full knowledge of the inventory, a salesperson finally came over. Not sure if he was just having a bad day or what, but he was not helpful at all and a bit rude. Luckily gds is just a few doors down and were able to make exactly what I wanted.

S
Review №9

Robbie and Nabeel, as two strangers, you handled my situation with such compassion today. You didnt have to but you did and I appreciate it. Thank you.

Jo
Review №10

Haven’t even left the parking lot and I have to get on here and RAVE about our experience at IDC! First of all we walked in and met with David. I had no idea what I really wanted but David was there to help guide us through the process and helping me (us) decide which engagement ring would fit my personal preference (that I never knew I had!) David made the experience one of a kind. I highly recommend this store but if you can grab David as your salesman you will be very pleased!Thank you David! You will see us again!

Da
Review №11

Rita is THE BEST! Great personality, thorough…. Just absolutely AMAZING! Highly recommend!

Cr
Review №12

From the minute I pull into the parking lot and look at the newly remodeled store in Clearwater I know its only going to get better walking through the front door. Someone is always there to greet me no matter what I seem to be looking for they will find it. The showcases are always full with the most brilliant lineup of inventory. The forever mark cases light up like the Northern lights!Whether its Keith the owner taking the time to assist you or one of the many staff members like Brian/BL Chad Ed Amanda Danielle or one of the others you are certainly in good hands.Ill be a customer for life.

Je
Review №13

My now husband and I had an amazing time shopping for my custom engagement ring and wedding band. Regardless of the price point, we were treated so so well on each and every visit to the store. I am so thankful this is where we purchased!

Ja
Review №14

I spent $400 on a sterling silver necklace. I tried to get some money for it Everyone wanted to give me $5 to $20 for it. Completely overpriced!! Very disappointed!

Je
Review №15

Not a very good selection. Didn’t see anything worth looking at for wedding bands. The diamond selection wasn’t that great either. This is the second time I went in and not much to see. I feel like if the jeweler would have helped me try on other options, I possibly would have found something but he didn’t try at all.

Ro
Review №16

Kaitlyn was awesome!!!So much so I sat in the parking lot after the sale and sent her an email thanking her.She was courteous, knowledgeable, funny and above all she listened.I will certainly be back!

Mi
Review №17

It was a joy to work with Katelyn to pick out fine jewelry! I had received a small inheritance, and I wanted to do something nice for myself. Katelyn made the experience fun and enlightening! I couldn’t be happier with my choices:) Myself and my family will definitely be back! Thank you!

Ja
Review №18

The IDC staff are excellent and made us feel like family! Veronica was extremely helpful with creating a pair of earrings to my specifications and Ken went above and beyond helping my husband find the watch he had been looking for for years! And to top it off, we received a handsome discount!

Li
Review №19

Katlynn, Helen and the entire International Diamond Center family worked effortlessly in helping me redesign a diamond engagement ring upgrade. I didnt have an upgrade in mind until after making several satisfied purchases over the last year and half for birthstone earrings, two single banded diamond infinity bands and a diamond necklace pendant. I trusted them completely to offer me the best diamond available for my taste and budget for the upgrade. We met on several occasions until I found the perfect diamond and band style to match my hand size and accommodate my sensory issues that I sometimes have with specific ring styles. The purchase took some time (over a few weeks) and they were not only responsive to all my inquiries, they were amazingly patient with all my requests. I could not be happier with the end result! If you are ready to upgrade or make your first diamond purchase, I would definitely trust IDC!

Jo
Review №20

Ordered a necklace 4/30/21 was promised the necklace would be in on 5/7/21. It was not in nor was it in the next day. I was issued a refund. Rita just called me today and told me the necklace I ordered was in 2 full weeks after it was ordered and a week late. When I informed her I got a refund she verified it and hung up the phone. Will not go back

Sh
Review №21

There wasnt a huge selection of mens wedding bands, but that wasnt the biggest problem. When my fiances ring was sized and ready to be picked up they had specific instructions to call me, only me. Instead they called my fiance. Thats a surprise and a moment that I cant get back. If any business is going to deal with weddings, there needs to be great attention to details like that. I wont be back.

Da
Review №22

First time at IDC. Couldn’t have been treated nicer by Veronica. She took charge and helped us pick out an enhancer ring. Her expert care and knowledge was unmatched.If you’re looking for personalized attention and great prices, you’ve found your ideal store. They even sized my new ring right there on the spot since we don’t live close by. We were treated to complimentary wine while we waited. Won’t shop anywhere else!

Fr
Review №23

Never going to the mall again. Katelyn and Dave were awesome to work with. Very comfortable and relaxed experience. I learned a lot more than the internet taught me. Knowledgeable, professional, NO PRESSURE, AFFORDABLE...the jewelry is stunning and I got a lot more for my $ than I would have elsewhere. Definitely worth the trip. Ill be back for more.

Jo
Review №24

The salesperson Nabil was calm, not pushy and very professional.I believe I paid a fair price for the jewelry. Thats all I ask for. In todays world, no one gives anything away anyway.The gift wrappings was fantastic, by the way. Ask for Nabil when you go there.

be
Review №25

The customer service at International Diamond was perfect great group of people i would recommend them to other.

Za
Review №26

I buy jewelry exclusively from IDC. Ive gone to them for an engagement ring, wedding rings, birthday gifts, Christmas presents, and Mothers Day gifts. Every time I encounter professional staff, Im presented with quality pieces, and I make my loved ones smile. Most recently I was helped by Mr. David Rosene and his assistance was exemplary. If youre considering any other jeweler youre making a mistake. Take your business to IDC and ask for Mr. Rosene. 👍🏽

No
Review №27

Amazing Service!! I will continue to shop with IDC. Everyone makes you feel like family. They are very professional and knowledgeable. Go see Katelyn. She is a great person and very knowledgeable.

Na
Review №28

I was shopping with my sister for a gold necklace for our father. Veronica came to help us. She answered any questions we had and was patient with us as we coordinated with our mother and brother as to what we are getting. She showed us different pieces and lengths. Once we picked a piece, she was able to get alterations done and gave us a deal. Because of Veronica, we had a extremely pleasant experience.

Ch
Review №29

In a beautiful, relaxing setting, Katlyn assisted in helping me select high quality diamond earrings and appreciated Katlyn’s low pressure, no rush personality. Needless to say, I walked out wearing my dazzling purchase and cannot wait to shop there again.

na
Review №30

Noam is the man, honest, personable and knowledgeable. Bought my first Rolex from IDC and won’t be my last. Their service and hospitality is top notch. I highly recommend.

Me
Review №31

My husband and I had a wonderful experience at IDC. Veronica was very attentive to our needs and helped us pick out a beautiful replacement weeding set. We had to order the bands because they were not in stock. She was always in communication with my husband and it made the entire process a smooth one. She definitely is an asset to the IDC company. Thank you!

Da
Review №32

Just walked in to purchase an engagement ring. Free sales ppl all over the store and not one person acknowledged me.

Sh
Review №33

We had a wonderful afternoon shopping for wedding gifts for each other. Katelyn was so amazing to work with. She was so knowledgeable about everything. We decided on watches for each other. Katelyn made the experience so much fun. As usual, we had the perfect experience at IDC.

Pk
Review №34

We recently shopped at IDC for our engagement ring and the experience was everything plus more. Veronica helped us pick out the perfect ring and assisted us throughout the entire process. She honored my fiancés military discount and took care of setting my family’s diamond to sizing it last minute. Extremely professional, TRUSTWORTHY, and will definitely be back!

Ju
Review №35

Been there several times shopping, my first time I was looking for something nice, but inexpensive it was the first place I went to that felt like they honestly wanted to help and asked me questions to help guide me to a perfect gift. I went back looking for my wifes wedding ring with a picture, after a few tries they helped me find a perfect match. The staff is professional and not pushy which is great. I dont buy anywhere else.

Oa
Review №36

The International Diamond Center in Tampa is a large jewelry store, with a great selection of diamonds. The staff is very attentive and professional. We worked with Veronica who had some excellent suggestions of design after carefully listening to what we wanted. She is passionate and knowledgeable. We would not hesitate to recommend this store to friends and family.

Sh
Review №37

We visited the IDC Clearwater for the first time yesterday and I can’t give enough compliments. The facility is absolutely gorgeous, the displays and jewelry are breathtaking and then the customer service was the best we have ever experienced buying jewelry. The staff was interested in what we wanted beyond the dollar amount and down to the reason and emotion we wanted the piece. After explaining that we were searching for several pieces (wedding bands and our sons K- Graduation gift) the staff went above an beyond to help us find the most perfect pieces- all individually unique for the person receiving. They provided professional guidance on color matching & quality but never pushed to put it above our vision. I am so happy to say after several jewelers we have found BOTH our wedding bands and our sons graduation gift. Thank you to the amazing staff at IDC for everything. We will be visiting again soon.

Te
Review №38

Very helpful!!!! I would recommend to anyone! They went out of their way to find the right band and diamond and customized it to my wife liking. Happy wife= happy life!

To
Review №39

Thank you Milada of IDC for your help today. You were fantastic. I received a watch from IDC as a gift and you helped me with sizing it and setting up the warranty. Outstanding service. Thank you.

De
Review №40

I walked in with a particular ring in mind, after doing a lot of research online. I was warmly greeted by Rita and she was AMAZING throughout the entire process of finding (and creating) exactly what I wanted, with no sales pressure whatsoever. I returned several times, rings looked different on my hand vs online. She was available through texts whenever I had a question or would send her a picture of a ring, to see if it’s available in store. I never felt like I was a bother. I highly recommend IDC and specifically Rita, to anyone that asks about my ring. I don’t think I would have found what I wanted without her help. She’s great. I will always return there, the whole process was perfect.

Mi
Review №41

Rita was extremely helpful. She had plenty of product to share, patiently explaining them and giving feedback on each one. Her service was one of a kind and I’ll definitely be back.

Ge
Review №42

Excellent service I forgot the name of the women whom help me she was excellent.

Ma
Review №43

Excellent experience. Sales asst Kaitlyn was great and very helpful. I would highly recommend!!

Ni
Review №44

I went to several stores in tampa and couldn’t find exactly what I wanted for our 10 year anniversary. The manager, John was AMAZING to help me design a custom ring. He was patient and listened to the details that I wanted. If it wasn’t for him, I would have gone to another store to have it made. I’m so happy with the results. IDC was great to work with and Katelyn and Kelly were helpful throughout the process.

Ev
Review №45

Veronica was very personable and very helpful. She knew just how to direct me in my financial range. We felt comfortable enough and trusting of her that we actually purchased a man’s ring as well before we left. We had no plans of this when we walked in but were given such a good deal we couldn’t resist.

Jo
Review №46

I went with family members because they were looking at Rolex’s and I buy a Tudor at a great price! Everyone is very friendly and knowledgeable about their products! Definitely won me over as a customer!

Je
Review №47

There are not enough stars or words to describe the experience that my husband and I have had EVERY. SINGLE. TIME. we’ve visited/purchased from IDC. From the very first time we walked in the door, we knew this was our “go-to” place in purchasing anything from diamond earrings (mine and our daughters) to my engagement ring/wedding bands. They make the process extremely easy (even when designing - which we did for my engagement ring) from start to finish. You will not be disappointed! If you happen to get Robbie as your sales consultant, that’s just a plus! He’s awesome at pinpointing options available based upon your likes/wants/needs. We will forever be a customer of IDC because of him and the customer service we’ve always received. Kudos to this company - y’all really know how to treat your customers.

Kr
Review №48

Nabeel was perfect. He recognized that we were a bit...different than the average couple. He helped us find the most PERFECT engagement ring. He was great at educating us and made us feel so comfortable. 10/10 for him.

dr
Review №49

We got great help from Norm when looking for engagement ring. We were very impressed with the selection as well as the service at this establishment. Highly recommended.

ma
Review №50

Came in to look at a few engagement rings in order to see diamond size and settings. Even though we were just looking/ planning for the future, Rita were great and very helpful. Even after we told her this, their customer service did not change. She brought out many different rings and gave us their undivided attention and expert advice. I highly recommend this store.Ask for Rita

Mi
Review №51

We love IDC! We’ve been shopping there since 2004 and they never disappoint with quality or service! Katelyn’s knowledge and expertise is always appreciated!

Er
Review №52

I would totally recommend IDC to my friends. Right off the bat I was totally impressed by the customer service- much better than any store at the mall we checked out. They were amazingly diligent- even willing to work with us on the height of a particular ring at no extra cost. I also very much appreciated how they respected our price range.Rita at the Clearwater branch is awesome!

Ma
Review №53

It was a pleasure to work with Noam as well as everyone else I interacted with at International Diamond Center. Two of my best friends bought their engagement rings here and highly recommended I go as well. They were absolutely right and the diamond I bought was beyond beautiful.

Su
Review №54

My newest gem in the United States. Veronica has been helping me for 3 days. Shes been texting me all different styles. I needed the earrings for a special party at the Chicago Yacht Club.Thank you, Veronica. Youre the bestSuzySugar Grove/Clearwater

ri
Review №55

I went in to get an engagement ring for my now fiance. I walked in and was greeted by David Kopelman. David went above and beyond to make sure I was informed about and happy with my purchase. I needed a quick turn around on the ring and David came in clutch. I highly recommend working with him and IDC in general. They will take great care of you!

an
Review №56

We looked around at a few different jewelers, and got a good vibe the moment we stepped foot inside IDC. We were welcomed by everyone that works there. We needed custom work done and received assistance from sales and their lead designer. Katelyn was our sales rep, and she was wonderful to work with. She understood my vision, wanted me to be happy, and worked hard to ensure we were satisfied with our selections and their service. We selected band styles for mine and my husband’s rings, designed my own engagement ring and matching wedding bands, and my husband did too. Even when we were stressing or weren’t quite as happy, we were always reassured that they would help us until we found what we loved and they wouldn’t let us settle. They (Katelyn) went above and beyond to find the right stone, and worked on getting the ring to fit my finger, without taking anything away from the finished design. My husband was very picky and found a ring he liked, but wanted to change a few things. The final products turned out to be gorgeous and we couldn’t be happier with the results. It was a long, sometimes stressful process, but they made it as pleasant as they could have. I LOVE my ring, the bands, and the quality work, and my hubby loves his as well. We’ve gotten so many compliments on them already. We will continue to do business with IDC in the future whenever we have any jewelry wants and/or needs.

Ri
Review №57

Great selection and sales people. No pressure to purchase from non commissioned sales personnel. I highly recommend a visit before you purchase any jewelry.

Pa
Review №58

~*HIGHLY RECOMMENDED*~Chad Masters is the reason I’m writing this review. He is an outstanding individual with exquisite character. I’ve made several wonderful purchases with his help. His vast knowledge of Coins & Bullion is current and makes him a real pleasure to deal with. International Diamond Center has a large collection so my family always finds something new and exciting each visit. Their no pressure environment makes every visit one we can enjoy.~Thank you Chad Masters for making our experience at International Diamond Center one worth coming back for!

Jo
Review №59

I was shopping for an engagement ring and working with the staff at IDC was a great experience. Everyone took the time to explain the different options available and that fit within my budget. I am a little particular, so the patience the staff had with me was very appreciated. If you are in the market for a ring, i definately recommend IDC be on your list of establishments to check out.

Be
Review №60

Went in not realizing the custom ability that they can do. I had an idea of what I wanted and asked them if they could make it. I now have a one of a kind Batman ring that I didnt even realize was possible. Great service and friendly people. Fair price for an amazing job! John has an artistic gift.

Gr
Review №61

Wonderful experience, great assistance, beautiful work, complimentary drinks. What’s not to love about this place?!? Will go back to IDC! Katelyn and John were also super nice and helpful, and wanted us to be happy!

Mi
Review №62

Words can not describe how amazing the custom wedding band is that I got for my hubby. Victoria was with me every step of the way. From designing, to modifying, to picking up. Joe did some incredible work. My precious one ring will be such a surprise! We will be back! Thank you all!

LB
Review №63

IDC is a wonderful group of folks and are very experienced. The culture is working because the people are so nice and very helpful, know matter who is helping you. I have been to other jewelry stores for repairs and they try to upsell on my current stone...really? IDC respects the sentiment of your ring. Great organization!

Su
Review №64

Outstanding customer service. I just st found my little gem in the United States.Veronica you’re the best. She’s been texting me for 3 days helping me find that special pair of earrings for my special occasion at The Chicago Yacht Club.Thank you again VeronicaSuzy RichSugar Grove/Clearwater❤️❤️❤️

Ga
Review №65

Veronica was awesome. Would give her 10. Very helpful and knew exactly what we were looking for. Very knowledgeable about everything. Never felt pressured. Will be back and would want her again. Thank you

To
Review №66

I step in by mistake I meant to go somewhere else, but then I met Rita. She approached me so nicely and offer me her help.I said ok and then that was it. I choose a beautiful diamond ring and necklace to my wife and I guess I did good.With out Rita help I wasn’t able to do so.I highly recommend international Diamond Center for high quality product and very nice service. I will definitely will come back to buy again. Ask for Rita highly recommendThank you 🙏

Jo
Review №67

John DiSabatino is the jewelry designer and manager of the store. He took great care of my wife and I and designed a one-of-a-kind custom past present future ring in memory of her mother who just passed away. We went in several times and designed a wonderful piece that she will have forever. The staff was exceptional and we will always be lifelong customers of International Diamond Center.

Ro
Review №68

Katelyn gave us the best customer service! She went above and beyond for us! Helping with the diamond selection then with having our set custom made! Wonderful experience! Thank you again Katelyn!

Br
Review №69

My experience with IDC was amazing. As soon as you walk in you are greeted and get the full attention of one of there lovely employees. We worked with 4 employees but one in particular that helped us throughout the whole process and she was lovely and her name is Katelyn. They teach you about there products instead of pushing it on you. We never felt pressured to buy and they were great about showing us our options. I have a feeling we will be purchasing many more gifts from IDC.

Wi
Review №70

We had such an amazing experience today shopping for engagement rings. Can’t say enough about Kelley and the rest of the staff. The time Kelley spent with us explaining every detail, educating us about diamonds and the patience she exhibited while we graciously looked at multiple rings. I highly recommend IDC.

Ro
Review №71

I’d like to sincerely thank and recognize Katelyn and her team for providing such outstanding customer service! Katelyn is professional and knowledgeable with a clear desire to help! She was able to help navigate through the entire selection, asking the right questions, listening, and providing phenomenal feedback to help my future Mrs. pick out the perfect engagement ring. Thank you so much for all of your assistance and look forward to working with you again in the future!

Sc
Review №72

You have to go see there selection of unique jewelry and diamonds there the best

ir
Review №73

Had a great experience with Rita. She explained about the color and quality of the diamonds. Went above and beyond in helping me pick out my first pair of diamond studs, even took the mirror outside, so i can see the BLING.I chose different prongs, Rita had them re-set and cleaned, she then DELIVERED to my home.Great service!

Ch
Review №74

It was a great experience for me, especially when I was looking for a an engagement ring. The staff were very helpful, they helped me make the best decision. It was overall a great experience, definitely the place to go for jewelry.

Ja
Review №75

Milada was very informative and very helpful knows her jewelry and doesn’t pressure sale you will definitely return

La
Review №76

My husband and I went in for a pair of earrings, and walked out with a beautiful, timeless Tacori piece thanks to Noam & management. Noam was attentive, kind, and efficient. He made sure we were comfortable with what we were buying. We will tell everyone about IDC and the wonderful staff that helped us choose a forever piece of jewelry. We will definitely be back! Thank you.

To
Review №77

We had an incredible experience at IDC!! We went from just browsing to purchasing within the matter of an hour or so. Katelyn was phenomenal to work with. We had a very specific style in mind and she was able to steer us in the right direction flawlessly. Her knowledge of diamonds became obvious rather quickly. To say the least, the finished product looks amazing. It’s just what we wanted, and more. This will not be our last IDC shopping experience! Thank you, Katelyn, for seeing our vision, and thank you, IDC, for making it a reality!!

Al
Review №78

Katelyn was absolutely amazing. I walked into International Diamond Center not knowing much about diamonds and rings at all. She listened to what type I was looking for, and my price range. I really enjoyed her presentation of explaining the 4 C’s of a diamond. It really helped my understand the value of the ring. I did not want to buy right away, so I left the store to think about it. I went to another diamond store and was appalled by how horrible they were. Katelyn really set the bar for customer service so I knew I had to go back to the international diamond center and buy the ring she found for me. She was very patient and found “the one” I was looking for. Thank you Katelyn!

Sc
Review №79

Staff was very helpful and friendly. Took their time with us and made sure we found just the right ring. We absolutely love the quality of the diamond and its appearance. I would highly recommend IDC to anyone looking to buy an engagement ring.

sh
Review №80

Katelyn was spectacular! In the midst of a pandemic, she was able to help me create the perfect engagement ring and wedding bands! She is fantastic to work with! She’s patient, professional and has an incredible eye. Thank you for making this a wonderful experience! I would highly recommend you request her by name: Katelyn Bruster. You will not be disappointed!

T
Review №81

Choosing a ring to symbolize commitment and marriage is usually no easy task for a female. From its solid reputation and what I researched about it, I knew that International Diamond Center was the only choice for my husband and I to shop at.International Diamond Center is the best place in the area to get quality, high end jewelry and watches in my opinion. I appreciate their business model and I cannot say enough great things about their staff. The staff here do not work on commission which I feel is huge and respectable.I was given stellar service from the time I walked in the door. Michael Hanikeh went above and beyond to ensure I received my dream ring. He kept great correspondence with me regarding the ring ordering process and also showed care and compassion with my situation. Michael is a phenomenal sales sales rep for IDC and allowed me to feel at ease during the process. In addition, on a day there was only one jeweler instead of two, I was able to have my ring both sized and set during the afternoon it came in! I appreciate the jewelers phenomenal work.I would definitely and without hesitation shop at International Diamond Center again. The service and quality are unmatched! Thanks so much Michael, the in-house jeweler, and IDC for the ring which I adore.

Na
Review №82

We had an amazing experience at IDC choosing an engagement ring and wedding band. The general manager, John was attentive upon our arrival. And our representative, Noam was a perfect match for us. We found the perfect rings and diamonds. We looked at several competitors and the pricing for the quality was far beyond what we saw. Also, we did not feel we were hustled or cattle like many other places. VERY Happy that we choose our diamond rings from IDC!

La
Review №83

If you want to enjoy your engagement, don’t shop here. My fiancé bought me the perfect Noam Carver ring. Exactly what I was hoping for! It had a floral shank and rose gold accents on it. IDC resized my ring for me twice. The second time they took it in they rhodium plated over the rose gold accents on the ring! I brought it back in, they said they would fix it and did not. They gave me back a ring that still had plating over the rose gold and the details could barely be seen any longer. At this point I spoke with John, the general manager, who PROMISED me he would personally handle the situation. He stated he would have it sent back to Noam carver to be fixed by the designer himself. I walked out of IDC thinking that it was an honest mistake and being taken care of. After not receiving a follow up call that John stated he would make to me, the following day- I phoned IDC to see what was going on. I was then connected with Michael, the sales manager, whom John had delegated this issue to now. At this moment it was very clear to me that the communication issues within this company were at a management level and a direct result of the poor example set forth by their general manager who evades any situation that he does not want to deal with. Moving on, I was then promised by Michael that my ring would be shipped out over night to Noam in Canada and that I would have it back by the following Wednesday. Fast forward to the following Wednesday, it comes and goes- no phone call from IDC. Surprise, surprise! When I called them on Thursday to find out what was going on, I was told John was on a conference call and couldn’t come to the phone to speak with me on the matter, however he was available enough to relay information to his employee, TWICE. (Another example of not wanting to deal with problems) Finally, I got a voicemail from Michael’s cell phone, on his day off, apologizing for the situation and stating that he would contact Noam again about having the ring shipped out over night. So my fiancé paid outright for a brand new setting and diamond and what I will be getting back is my ring, refurbished, after just one short week of wearing it. I did request from Michael that my wedding band from Noam be sent out at the same time since my engagement ring was already being expedited. Though I don’t feel I should have needed to ask for this accommodation. I wouldn’t recommend IDC to anyone. I’ve had to reschedule engagement photos more than once due to their screw up and was never OFFERED any sort of compensation for the major inconvenience/run around. I won’t be able to use all the “free” services they offer in house (lifetime re-sizing, cleanings, etc.) because I will never allow their jeweler to touch my rings again. I intentionally suggested them to my fiancé over the gold and diamond source and now I am regretting that decision. NEVER AGAIN. What an awful experience and a despicable example of customer service/leadership when a problem arose, right from the “we are sorry for your bad experience” man himself, John Disabatino.

Ba
Review №84

This place is simply amazing. In addition to the expansive (and frequently updated) collections they have here, the customer service is outstanding and will bring me back for life. When I went in to have a custom ring made they didnt even blink and immediately said, we can do that and totally delivered! I recently moved out of state and had to send my ring in for repairs and they were super helpful, accommodating, and professional. From the salesmen to the people answering the phones (shout out to Linzi!) This is a top tier place. Please allow them to service you!

De
Review №85

Katelyn at IDC was AWESOME! We came in 15 minutes before closing because jewelry store close by did not have selection and did not even attempt to assist us. Katelyn greeted us enthusiastically and was patient. She helped us find exactly what we wanted. We did not feel hurried even though it was now after closing time. There was no rush. We really appreciate Katelyn and IDC for making the selection and sale a great experience.

No
Review №86

Great watches. Nice staff. Overall great experience!

Ly
Review №87

The staff was really nice and Veronica took great care of us! She was patient with us and gave us a great deal. Would definitely return there for future fine jewelry needs (IDC- Clearwater)

Wi
Review №88

Was helped by Veronica, she was really a joy. Very easy going and helped us understand the difference in quality and how to get the best for our buck. Definitely recommend working with her for any piece of jewelry. We visited the IDC in Tampa and had a not so great experience in customer service, so visiting this location was a breath of fresh air.

An
Review №89

Worked with Alvin at IDC and both him and the products were top class for very great pricing. They back everything and its worth stopping here first.

Be
Review №90

International Diamond Center is the go to place for all things that sparkle! I give them my highest recommendation! David is the best in his trade! Super helpful and knowledgeable! He will be my go to for all future purchases for my wife! Thank you for the top notch experience! I highly recommend him for all your jewelry needs!

Ry
Review №91

I had convinced myself that I was going to buy my diamond online when I came in to IDC to look at engagement ring setting with my girlfriend. We were greeted by Milada who had previously met with my girlfriend when she had come in by herself at a prior date. Milada was very cheerful, informative, yet never pushy. She ended up seeing us multiple times over the next few weeks and always answered our questions with a smile and without sales pressure.Milada even talked to me about buying a diamond online, showed me how to read a GIA certificate, and told me what I needed to be watch out for (inclusions and their placement, floresence, and symmetry) when looking at diamonds online. She mentioned that they could work with me on price if I brought in online pricing information with a GIA certificate.My fiance was set on a Tacori setting so we made an appointment to come in during a Tacori and Forevermark event they were having in October. I brought pricing information and GIA certificates with me from a few good quality diamonds I found online ready to negotiate and ended up working out a great price on a diamond they had in store of better quality than what I was looking at online. We were even able to add a custom touch to the Tacori setting for some additional details in the band. It turned out better than we both could have imagined. I will be giving more business to IDC and Milada in the future.

Re
Review №92

I imagined what I wanted for a wedding ring and John DiSabatino made it come true. I didnt know this was an option until he told me he could do it. He is a true artist and I have a one of a kind Batman ring!! I would happily do business here again. Ask for John, he can make it happen for you or give you alternative options that will leave you satisfied.

Ha
Review №93

If I could rate 0 stars, I probably would. My partner and I walked into this business looking for an engagement ring; this should be a great experience for us. Upon arrival, the business is under construction, so we knew itd be mirrored on the inside. As soon as we walked inside we were not greeted by any associates as it was clear they had sized us up for money as we walked in. Finally a young man helped us as he stated engagement rings were over there. He did not take the time to find out what we were looking for or even help point us in the right direction. Instead he said hed be around if we needed anything. From a place that has 5 star reviews, I think theyve paid off most of these and/or they do not care about making any sale from a potential buyer. He then proceeded to take his mask off to talk with us after we finally had to ask for help again and all the other associates made it clear they did not want to help us. To top it off, he proceeded to go grab a coffee from the back and Im sorry during this pandemic, this should be only in the back of any business. It was absolutely disgusting he decided to bring his coffee out on the counter while we were looking at rings and talked to us without a mask. This business clearly has zero regards for health and wellness of their patrons and we will not be doing any business at this place.

Jo
Review №94

Veronica was amazing. Stayed with me over a year of procrastination.

Ap
Review №95

Rita helped me choose the perfect wedding band to accent my engagement ring. She was knowledgeable and upfront with the entire process. I will definitely go back for any future jewelry purchases.

An
Review №96

Amazing service! i appreciated katelyns patience as i took ages to decide hahah very pleased with my purchase as well 😌

Er
Review №97

Two years ago, I was shopping around looking for engagement rings. If you are like me and dont know anything about diamonds, its pretty stressful. I went to several places and felt either pressured or the staff did not seem honest.I went to IDC and met J.D. He was patient and took the time to educate and show me the different types of diamonds, clarity, color, etc. After looking at several diamonds, I decided on an emerald cut stone, now on to the setting. IDC has a large selection of ring settings. I picked a vintage look halo setting. J.D. made the process easy and stress free. J.D. was able to help me stay on budget, I was able to select the perfect diamond, perfect ring for the perfect girl! The ring looks fantastic and is one of a kind and I did not have to spend a fortune to have it!If I did not go to IDC to build the ring at the price I paid. I would have paid a lot more at other stores, believe me Ive checked! This is a purchase that not only makes a statement, but able to be unique and one of a kind.The good news is she said yes! Its now close to the wedding and rings we need to get. So back to IDC of course! Since the ring is unique, the wedding band had to be specially made to compliment her ring. J.D. worked his magic and had an amazing band made.Whenever we go into IDC, J.D. made it a point to say hello and getting the engagement ring cleaned. Its nice when you walk in you are welcomed and never pressured. If you stress about the money part? No worries! They have great financing solutions to help if you need it. Dont know much about diamonds or rings...they will help you!I highly recommend IDC! If you want a cookie cutter something someone else has, thats easy to find at many places. If you want something that you cant find everywhere, can customize the piece you want and get the best bang for your buck?Go to IDC!

To
Review №98

Katelyn and the IDC Team were a pleasure to work with. The process was very fluid and enjoyable. Thank you Katelyn for helping me through the purchase of the engagement ring. I will definitely being buying anniversary rings here..

Ja
Review №99

Good prices and friendly staff...

Ke
Review №100

I honestly can not say enough good things about IDC. Don’t bother reading any other reviews, just go in and ask for Rita. She will work with you and make your entire experience absolutely amazing. I went in there knowing little to nothing about diamonds, but Rita and Mr. Blue took the time to teach me everything I need to know. After we found what I wanted I went back online, shopped other local jewelers, and could not find anything that compared to it in price or quality. By the way my fiancé said yes and was blown away by the ring Rita and the IDC team helped me create.

Information
100 Photos
100 Comments
4.8 Rating
  • Address:3696 Ulmerton Rd, Clearwater, FL 33762, United States
  • Site:https://shopidc.com/pages/clearwater-location
  • Phone:+1 727-572-6323
Categories
  • Diamond dealer
  • Diamond buyer
  • Jewelry store
  • Gold dealer
  • Jeweler
  • Jewelry appraiser
  • Jewelry buyer
  • Jewelry designer
  • Jewelry engraver
  • Jewelry repair service
Working hours
  • Monday:10AM–7PM
  • Tuesday:10AM–7PM
  • Wednesday:10AM–7PM
  • Thursday:10AM–7PM
  • Friday:10AM–7PM
  • Saturday:10AM–6PM
  • Sunday:12–5PM
Service options
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Repair services:Yes
Payments
  • Checks:Yes
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