This is a great music store. Its called Guitar Center,but there is a room full of keyboards and organs. There is a section full of drums and percussion equipment, instruments for symphony players, instruments for beginners. I love browsing the wall of guitars. I never fail to fall in love with some curvy little hidden gem. Ive never not had a great time in this store.

Pretty good group of guys and girls here and decent selection. Always a fair price when I want to sell my gear. My only complaint would be the lack of employees sometimes, but the ones who are there, are solid.

They had the one cord that I needed. Best Buy and Walmart didnt have it.

Cool place! As soon as I entered the store it took me back to the good times when I belonged to the church choir in my hometown, Panama :) Nice experience!

Damian brilliant, Kit has excellent customer service. Ashley and purple hair girl needs customer service skill training. I would go back but go to Damian or Kit. They actually care

Great people, good gear. Almost nothing in store is left handed so if youre left handed just order online and dont bother going in. Other than that, great

Nice staff and helpful but lacking supply and demand. Ordered a sub in June and still no sub and was promised by end of October here we are 11/2 still no Sub

The employees were very helpful and friendly and the store had a nice selection of guitars, keyboards, drums, amplifiers, cord and a whole bunch more. Plus accessories.

My husband was at this store and he talked to Damian. He was extremely helpful and informative. Hes a very knowledgeable person and ready to help!

I came this 4th of July at Guitar Center. Was the 3rd time I came. Each time people have been amazing and I could find what I need. I was welcome today by PAULIE. Very kind, friendly and professional. I needed a tremolo bar and he took the time to find the one for my guitar. Top notch service! This place has all you need and staff is awesome. Highly recommended!

Really cool place to check out for all things music and more

Great shop. Lots of inventory to browse. Staff was very friendly and helpful.

Guitar technician was amazing and very affordable for 2 Platinum set ups that cost less than $200

No class. Why on earth would you bring up your strong political views with customers in a casual conversation? Very uncomfortable encounter. Not a fan of the gentleman from New York who works in audio department. I won’t be shopping here again.

The fellas that work there are super friendly and courteous and they will go out of their way to show you around and help you find what youre looking for. I would shop there and nowhere else

We had a system glitch with curbside pickup, but the staff are always helpful and down to earth. Thankful to have this team so close to home.

Run!!! Got to Sam Ash!Jim is the new GM. Brand new. No idea what hes doing.Employee said entire staff quit when we were ordering my girlfriend a new Interface. We opted for $80+ overnight shipping.Got a delivery email yesterday 10/5. We were able to go tonight and drive 30 minutes before they close.Only to find out that Jim and Ashley are completely incompetent. Jim the GM is asking Ashley how to use the computer. Neither could find it in the backroom. Both looked individually for 30 seconds while another employee in a red shirt didnt help at all.Neither of them were willing to look hard enough to find it after both confirming that her $800 interface was indeed there. She leaves town tomorrow and this was a urgent matter for her career.They had the audacity to tell us to call in tomorrow when their Ops guy is there because they are done looking for it.Shows why his employees quit. Gm is unkowledgable, rude, and unhelpful.Do not go!We will not be doing buisness with them moving forward.UPDATE:Chris was wonderful! We went back in before close after Jim left the floor. He was super willing to go look. Took him 2 minutes.Jim on the other hand came out of his office to tell me they cant continue to look for it. Before Chris came back out with package in hand.Asked for Jims bosses name or email and he got aggressive with me saying he cant give out any info or contact information and my only option would be to go through corprate. Which we will for this situation.Also said hes been managing 1 million dollar stores longer then Ive been alive.Completely unfit for management and should be replaced by any warm body with a brain and heart. Thats capable of looking in a back room for more then 30 seconds for a customer that spent more then $800 on one order.Next time well be taking all buisness to Sam Ash.

Good location and cool helpful staff. A goos supply of fine used musical equipment too..as well as the latest equipment

Great Custmer Service and good prices.

I walked throughout the store, every room...not one guy said hello, what are you looking for. Asked one guy about an amp, one line answer and then he went back to cleaning his computer keyboard. Will never return

I walked around inside for 15 min and no one would talk to me or even acknowledge my existence. It wasnt until I complained to an employee as I was leaving that they had someone talk to me. When I was enquiring about different guitars they were out of stock blaming the pandemic. Frustrating.

Friendly and knowledgeable staff. Good inventory and they keep the store clean.

Good service, very knowledgeable about products, specialists for different instruments, many varieties of guitars, if they dont know something theyll admit it and attempt to find the answer.

Clean store with a great selection and a very helpful staff. Had fun playing a few guitars and a couple different electronic drum kits. Still prefer the real thing though. They are cool but just not as good as a traditional kit. Fun place to hang out and take some notes on future gear.

Came in here last night looking to purchase my first guitar. I had the pleasure of chatting with Fred, who was extremely informative and helpful. He is very knowledgeable on all things guitar, and a really nice person. I walked out with a new guitar, and more confidence in my journey to learn how to play.Thank you, Fred! You are greatly appreciated.

The female manager and the female associate with red blonde hair both have nasty attitudes. Neither one of them have any customer service skills. I asked a question about buying a guitar. Neither one would help then told me go somewhere else. We dont have the time right now. I hope they dont work on commission. Will never spend my money their again.. If you want customer service to to a small music store

Great staff did what they could to help me find what I needed to put on my show

Staff are helpful, knowledgeable and extremely friendly.

Good people. Good music stuffs. Got a new keyboard so I could start writing my cheesy songs again!

Really liked that you could play the instruments in the place. My little brothers loved it!

Guitar Center is awesome! I bought a Harbinger monitor and received EXCELLENT customer service. Needless to say...the product is great!! Im truly impressed, Guitar Center is my go to store for music equipment!!

I may have said this on other reviews, but my visit was fantastic with service that being said, here the salesperson was informative, direct, and worked with my budget for today. Keeping in my my long term goal. I absolutely would recommend visiting this store, as I believe they have your best interest at heart!! And keeping your long term goals as well.

Friendly staff and solid inventory! Loved the layout of this location

Went to get strings and made a joke about the required phone number at checkout the cashier got very offended and asked me to leave (after I had paid conveniently) Mundo bad time.

The manager of the store was well, she was absolutely inconsiderate about mask wearing. I have a medical issue prohibiting me from wearing a mask. She asked what my issue was which violates HIPPA laws. Without a chance to show my doctor information she insisted I wear a mask or leave. Mind you we no longer have mask mandates in Florida. So aside from her criminal action regarding HIPPA. I will be speaking with an attorney.

Walked in to ask repair guy to help out with strings for my guitar said he’s too busy and to “youtube it”

Nice selection but the employees are rude and have a very “don’t want to be bothered” attitude.

Its a great place and they have awesome sales on speakers and they also have used equipment Im a DJ and they have lots of things for me to so I try to come here once a month

I am thoroughly upset and disappointed and the lack of intelligence in your Clearwater store. You need to educate your staff about medical exemption for masks. I was in the store yesterday and after several minutes of me looking for a patch cable a person came up to me and demanded I put on a mask. I told him I cant for medical reasons and was exempt according to Pinellas County Ordinance 20-14. He then told me it didnt matter that is was a Guitar Center policy and made me leave the store.. Let alone the unlawful nature of said policy you also open yourself to a lawsuit for violations of the Federal A.D.A and public accommodation laws. I will be sharing my experience far and wide on social media

No employees ever asked me if I needed help or wanted to purchase anything. Their books are a huge mess with no real organization. Was looking at guitars while the manager yelled at the employees. Manger was also discussing firing individual employees. Also was going into great detail about a employees breaking into the storage room. Tried to get a guitar shipped here but no one could make the decisions to bring the guitar to this store was put on a wait and have never heard back from them not even to say they they can’t get the guitar from the other store....just a train wreck of a company please don’t purchase from them go to Sam ash the people actually help and wanna sell instruments. I purchased the same guitar from Sam ash for 200 dollars less and guitar center refuses to either match or atleast come down to a reasonable price.Response: the thing is I sent a guitar to another store cause of the poor help and horrible atmosphere. I was reasonably gonna buy this guitar which I own a bunch of the same guitar and have many recipes and provided three that proved your asking price on the said guitar was over priced by a large margarine so your company’s stance is idc your paying the extra 200 just cause it’s from. Guitar center is a stupid way to run a business when Sam ash I have never had a issue with price matching or them coming down when they have a product Mia priced to a degree like that. I again just bought the same guitar from Sam ash in better condition for 200 dollars less

I was made aware an elderly man was experiencing some sort of harassment because he wasn’t getting his money out fast enough to pay. He was 67 years old. There is no excuse for that behavior and was very unprofessional in my opinion.

I bought some k12.2 speakers expecting them to be new out of the box, especially since I bought them at full price. One of them I could tell was reboxed and had fingerprints and settings had been changed from default. So obviously used as a floor model that they just reboxed. Im just going to buy from Sweetwater from now on.

Very dissatisfied. We had gone to another business and the employees could have cared less. We decided to take our business to another store. How sad the service was the same here. While I understand our sale would have only been 25 to 50 dollars your store was not busy at all for a Sunday. The employee basically pointed and grunted...over there. Your straps are not marked as to which instrument they will fit. How would I know. Could not get anyone to help us. I decided to order online. Next time you complain client are ordering online rather than coming into the store......this is why! Your loss

It was busy and was short on staff, however, my daughter was able to practice using a cello. She enjoyed that. The had a good selection. We will be back.

I had an excellent experience at the Guitar 🎸 Center. Paul In the drum department was extremely helpful and helped me find everything I was looking for. I received great service and great advice and I look forward to returning to the store again in the future and highly recommend this place to all musicians.

Friendly guitar tech Pat helped me acquire an Amazing Dark Knight Stratocaster!

My husband and I bought a YAMAHA Digital Piano P-125 in store during the weekend, and after we got home it turns out to be a returned and open boxed one. Keyboards have scratches on them, the screws are definitely used and have marks on them and all the packages are open. We were not informed at all this is an open box product. We called customer service today and they told us that they can actually tell from the system that this is an open boxed product. I just cannot accept the fact that guitar center sold a returned product without informing their customers. I’m extremely upset and disappointed with the service we got. We are still waiting a proper solution from the customer support team. Will update if we do not receive a reasonable reply!————————————————————————Update: after 4 phone calls, finally the issue has been solved.

Chris was so helpful and knowledgeable with my nephew. Thanks! He loves his new guitar 😁

Great service, Great values - love this place...

I dont understand the appeal of this place....id love to try out a bunch of guitars, but they put them out of your reach so you cant playtest and see what works for you. also, their amp selection doesnt include any heads...just combo amps...which i found also kinda odd. maybe this place is a good all in one beginner kind of shop, but if youre looking to add to an existing collection, id try out some smaller establishments instead.

Its nice to be around musicians of all kinds... Sometimes I come up just for the vibe

Ive held off on my review of Guitar Center. The selection is great. I like their website. But the guy that sold me my guitar was a drag. Ive had the same acoustic guitar since college, and it was passed time for an upgrade. I did my research, didnt want to break the bank, and just fell in love with the Breedlove lineup. I got a laughable estimate on a trade in and paid full price for the Breedlove. As I was cashing out, the salesman was hammering away jamming on my new guitar behind the counter. I asked, So, you like it? Good guitar? He replied, Yeah, I mean, its ok. Its not great, but its fine. Its not a Martin or Taylor or anything. Oh. Ok. See you later. I was happy about my purchase. I still am, months later. But the wind was knocked out of my sails for sure.

If you go in this GC ask for Zach. He was AWESOME! Went the extra mile completely to help me out and because of that he made the sale. New to the store and more helpful and knowledgeable then most associates there along with Jay. GC is known for their colder corporate buying experience but with Zach it was that rare professional, personable, accomidating experience that led to the sale and me going home with the warm exciting new guitar feeling that will keep me going back to him at this GC to buy more.

Great place, nice people! Give them business. We dont want to loose a cool place like that.

Amazing service, fast checkout, great deals, Steve was very pleasant to talk to as well as Damien (sorry if I spelled that wrong).

Great service. Very kind people.

Great place low prices friendly staff very helpful will return in the future thanks guitar center and staff

New to music, staff here very helpful even taking time to show how to replace a string. Wasnt pushing the most expensive items on an inexperienced beginner.

Check out their website. Best prices on used equipment. They have used equipment at very affordable prices and they ship to your local store. Their prices on used equipment is almost always for a better price than what you would pay a private party on CL, eBay, OfferUp, or LetGo.

Came in yesterday with my girlfriend to purchase some some lighting and a subwoofer. Started off with Dillon and he was great! Then he went and asked someone for help and I cant remember the gentlemans name but he was extremely rude and made rude comment instantly. First thing he said was whose buying this I responded with we are and he goes are you actually buying this or you just gonna by it and use it and bring it back because I dont wanna set it up for that and then left. And then a manager came over and he was very apologetic and helpful too.

I would never purchase anything from this store again. I went to exchange a Christmas gift I received ( not return EXCHANGE) and they do not have an exchange policy. Since it was a gift they said I only have 14 days to return it but the gift was purchased at the beginning of December and not given to me until Christmas Day. I’ve never heard of not being able to exchange something that was never opened! I will never do business with this company again.

This location is so much better than my local GC. However, to say I got a lukewarm reception from the staff would be stretching it. I ordered something for in store pick up. The first person I walked up to was busy at the register inputting data in the computer. I stood there for about a minute before I was acknowledged with a hello. After the hello, his head went back down and he busied himself in the computer again. And then he walked away, lol!Shortly thereafter, he began helping someone else, and I realized that they were in the middle of something, and I just happened to walk in on their transaction. However, at no point was that made clear to me, and at no point did this person try to assist me or get another staff member to assist me.Finally, a young lady came over. She got behind the counter and asked me if I needed help. I explained I was there for a pickup and she motioned me over to the other side of the counter, somewhat brusquely. Name? Order number? OK, what did you order? I realize the staff at GC are just REALLY COOL PEOPLE, but does it hurt to be polite? It must.It took far too long to get what I came for, and 2 of the 3 employees who interacted with me couldve used some customer service training. This facility was really nice, its a shame the staff wasnt.

Is a great place to visit and get the instrument that you want.The prices are a bite on the high end tho😉

The employees in the Clearwater store were kind and helpful.

Good stuff but it took about 10 min of standing before I got any help.

I have been to a few different Guitar Center places. A couple in California and now here in Florida and it doesnt matter which one they all seem to have the same attitude towards you when you walk in. That is to ignore you and when asking for help you seem to be more of nuisance then a customer. No wonder why more and more people shop on Amazon.

I was able to find a unique little folk instrument by seagull called a dulcimer. Staff was very helpful and it was a perfect gift for my daughter.

Drum/Percsussuion section was full of new and preowned equipment all at more than reasonable prices. But my experience was a little uncomfortable due to the fact that the sales associate was very aggressive; almost arrogant.He simply threw his best recommended product on the casheir counter without even bothering to ask what my musical intentions were. He paid attention to my product concerns and solved my issue. Additionally if he disragreed with one of my musical ideas, he continually assured me that there is more than one solution to every different drumming situation. True. But even then, I felt like I was being belittled by his overly aggressive demeanor.

Ok but pricey in some areas of the store. Recommend for guitar lessons. Its a little bit cheaper than alternatives Ive looked at online.

Seemed like a nice store. They didnt have much in stock as far as guitars go but thats just the way things are going in the world right now. Would have been 5 stars if they had what I was looking for (Music man Cutlass, G&L Comanche, or Jazzmaster)

DO NOT GO HERE! I MEAN WOW! Use Amazon or different music store. I am a professional musician and I brought my 3 year old here because she loves music. They wouldnt let my 3 year old in the store and told me guitar center makes their own rules. Not only that, so when I was leaving in the down pouring rain my 3 year old fell and the guy laughed and said sorry about that! Seriously!? Guitar Center shame on you!

Always a pleasure working with these guys they keep my simulated environments well stocked with high-end equipment

Very friendly service. Donations optional that go to school children.

Great place, great employees. Love to just go and jam checking out the new items and conversing with people that love playing music. Only place I get my strings.

Friendly and nice selection of musical instruments and accessories

Nice selection. Helpful staff.

Amazing as usual. Great people and good service

Lotsa guitars. They have an acoustic room too. And also all the other instruments and accessories. Lot of vinyl records. Guitar lessons, singing lessons, etc.

Damien at the Clearwater location is FANTASTIC. He was so helpful and explained everything we needed help with. Definitely recommend this location

First I went and me and another got a guitar set with a case, guitar and amp. I got home and opened mine and it was broke and the others was as well so we went back and they made it up by giving us awesome guitars amps and sturdier cases. They are safe and very serious about what is going on with covid - 19 I highly recommend guitar center if you want a guitar.

Overpriced cheap garbage as typical of Guitar Center, and dont let your mask accidentally slip under your nose because theyll be all over you about it. They spend more time patrolling than helping with what you want.

I have purchased from here before, when I did it wasnt anything to write home about. I wasnt too thrilled when the cashier took my instrument out of the box then began to play it while I waited for him to do his job and just ring me up. The inspection part I understand but there is no need to fondle goods that someone else is trying to purchase. On a return trip to purchase another instrument I went a full hour without so much as a greeting or acknowledgement that I was even there. More than likely my upcoming purchase will be made elsewhere.

I bought a guitar today. Chris gave excellent customer service. He was informative,. answered my questions promptly, but didnt pressure me into making a purchase. Highly recommended!

Not much other than cheap imports.

Guitar Center has an amazing variety all types of musical instruments. I went there looking for set of drums for my son, and ended up getting excellent lessons from their instructors. You like to play music I recommend you go to the Guitar Center and go check out all the variety of professional instruments, DJ style headsets, and music lessons all that one convenience spot.

Always great experience when I come in. I have been a loyal customer for over 20 years.

Friendly staff at this location. They are adhering with pandemic guidelines. Clean store. Beautiful selection of guitars. myself a beginners acoustic guitar. Thanks for the help in picking it out!

I had a good time at the open house Saturday thank you very much for having this.

So many choices of instruments and sound equipment, I could have spent hours in the place wandering around. Some of the guitars are just stunning, plus they have a great variety of ukuleles to choose from. Guitar Center is about an hour from where I live, but I will definitely be back again soon.

Not sure how I feel about this place. Great selection even though I didnt find a double bass. Prices seem competitive. The place is a little confusing, and unless youre dressed or look like a musician, no one will even look at you. Spent 20 minutes in there and not one person approached me. The good thing is that Sam Ash is pretty close by.

This will be my first and last time, I REPEAT FIRST AND LAST TIME EVER ORDERING FROM GUITAR CENTER ONLINE, in-store or whatever. My boyfriend is am aspiring d.j. at first it was just a hobbie, but now people have really taken notice. So much so that he invested in school for it. The school recommended certain equipment and after I researched, i could only get it from guitar center. (Keep in mind I thought I was doing an order online for pickup in the Clearwater store)all three pieces of my order shipped separately, then one item was cancelled, and because this is a birthday gift and the wrong address is on pkg, i wanted to pick up at a ups facility but guitar center (sender) didnt opt in for that option. Now I just received one item,after completing and address change, but the other part of my order is still on a truck somewhere because the address change didnt apply to the other shipment and my boyfriends birthday is this friday.😳😳👺😠😠☹😬

Came in for an online return, staff was great

Lack of employees, try to come in to get drumsticks on my lunch break nobody to help me. A call for assistance for me 3 X. So instead of buying $250 worth of Zildjian drumsticks. I was forced to buy a bag of crappie sticks for $20. Thank you Guitar Center.

Customer service when looking for an instrument is good. However their hours during the quarantine changed frequently and they never update them on their local pages/google and don’t answer the phone. They’re open 12-7pm

Great service, Sean M was very helpful. Will return for all our sound and music needs!!

Very helpful staff great selection of instruments

My husband and I visited this location on Black Friday so my husband could purchase his first guitar. The young man, Austin that helped us was great! Austin has so much knowledge and even played us a little tune! He helped him in picking a guitar that fit him comfortably and explained the difference in wood and coating,helped him tune his new mahogany Fender (my husband is just learning to play) and how to tune in the future, chose a case and all he needs to clean his new hobby. I recommend this Guitar Center and see Austin for all your guitar needs... I also got myself a Ukulele ☺️Oh, and his new guitar cane with free online lessons!!

Very helpful, nice and considerate. Get work done in a timely manor.

Low inventory and lack of sales staff. No chairs to sit when choosing an instrument. Lack of interest from employees.

If I could give no stars I would! This company, particularly this location and the manager Jay needs to read the CDC guidelines for COVID again! My husband and I were about to walk in with our masks on and our 6 month old sleeping baby in his car seat connected to his stroller. When the manager Jay stopped us and told us we had to put a mask on our SLEEPING 6 month old baby!!! Stating it was guitar centers “requirements”.If you read the CDC guidelines It CLEARLY states that NO CHILD under the age of 2 should wear a mask! DUE to suffocation! Luckily my husband and I are aware of this and did not put a mask on our infant like he was requiring us to do but for other parents out there who don’t know this can be DEADLY!We called the corporate number and the guy on the phone could careless also! This company is putting babies at risk and are not following CDC guidelines.