Hands down the best dealer! Service has been so great this is our second purchase here. David you’re the best!!! You are always available and always ready to help!! Everyone here was helpful and I can honestly say I’m very happy with my new Jeep!!!

So my experience with South West didn’t start out the best, but that was only because of one person. But boy did they come back and make up for it. They made my experience there life-changing. Stevie, Charlie, and Jacob were amazing to work with. They made my car buying experience worth it. I can’t say that it wasn’t stressful but what I can say is they worked their tails off for me. I walked out of the dealership tonight with the car of my dreams. I went through four vehicles before I said yes. And they would not stop till I found MY car. Stevie was the best car dealer ever I can’t say enough she was patient she was truthful and she was kind. All I can say is if you are going to buy a car go here. My last buying experience was horrible and they made the car buying experience way better blew the roof off!! So to you guys thank you thank you thank you so very much all three of you I left there with a huge smile on my face and tears in my eyes. All three of you did your best for me to get my car. Thank you so much!!! Thank you Stevie I will not forget this!

I made an appointment over a week in advance for repairs. I brought my car in at the appointment time and was told it would take 7-10 days for them to even look at the car. I asked if I could bring it back when they were ready to see it and was told no.The appointment was made so the car could be looked at and I asked about that. I was told that their service center is first come first serve. Why do you take appointments if you dont honor them? I couldve just brought my car in over a week ago.It is a realistic expectation on their part for someone to be without a car for 7-10 days BEFORE they even determine what needs to be fixed.I spoke with the service manager, who was not wiling to leave his office to talk to me. I had to go to him and stand in his doorway. He told me that the call center shouldnt have made the appointment and hes talked to them about it before. His solution is that he would call me within a day or two to let me know when they can see my car. I dont expect I will get a phone call back.Not once did any employee look up my appointment. They had no idea what I needed, but did everything in their power to deter me from getting my car serviced with them. At least that is what if felt like.I feel disrespected and lied to. Dont make appointments you never intend on keeping, dont push your customers away, own up to your mistakes, and make it right.I dont trust this company. If I cant trust you to do the simple things, how can I trust you with the important things? Can I trust that you wont use substandard parts or that you will fix my car brakes properly? Will you sell me a car that you know shouldnt be on the road?I dont think I can and I dont think anyone else should either.

We worked with Stevie! She’s absolutely a delight. She made the buying process simple with no pressure. We are so happy

Had Taylor help us and she is absolutely awesome to deal with! Will definitely send people her way, great place and peeps to deal with!

SouthWest CDJR provided an awesome customer experience. My sales team: Carl Granger and Aaron Graham did a fantastic job. They listened to what I said I needed and didnt try to push me into more vehicle than I needed. Theyve even got my wife wanting to get a Gladiator now and shes NEVER been a jeep girl! We will definitely be back!

This dealership is by far the best you can choose from. I dealt with David Brooks and he along with everyone else was fantastic. No BS and no waisting your time. If you want something he will make it happen. You will not leave feeling jerked around or exhausted with nothing to show for it.

Aaron was a great! They were very quick and they got us exactly what we wanted. Best car buying experience we have ever had. Will definitely be going back for our next purchase!

I truly could not find anything wrong in my car buying experience. I can truly say a new standard was set for me after this experience, one truly hard to compete against Caleb Cooper and David brooks and the rest of the teamed at southwest Chrysler has earned my highest respect. I came in with a need in mind and they met that need with my best interest in mind not theirs, and that integrity and customer satisfaction is what true car buying experience should be about.

My husband chose to go to this place. I liked the fact that the car seller was not pushy and was able to give us a fair price for our brand new truck. Thank you so much SouthWest for your business. I would recommend to go to this place if anyone is looking into buying a car.

Aaron was great to work with! He was very knowledgeable and helpful, polite and courteous. He got me in my Jeep Wrangler Sahara quickly and went above and beyond to make my experience great. Would definitely buy from Southwest again!

Aaron and Nick were both great. Two of the best staff members I’ve ever come across in any dealership. They made sure the customer was satisfied in all aspects of the trading and buying process.

I really appreciate this dealership. Compared to many like Clay Cooley which is a sleazy operation, this place is easy to deal with doesnt try to upsell you on a bunch of stuff you dont want or need and gives you the very best price right up front. My experience was extremely professional and relaxed. I highly recommend doing business with these folks and its worth the drive from Dallas for sure.

Mac was patient, polite and listened to what we wanted. He was just pleasant to deal with and got us in a great car. If you’re looking for a car, go ask for him!

Everybody at the dealership were superb! I have bought many cars from several dealerships over my years and Southwest Jeep is the best.Aaron, my sales rep, was exceptional! I highly recommend Aaron and Southwest Jeep for any vehicle needs.

I had a wonderful experience and Charlie did a great job with explaining everything. At one point it didnt even feel like I was purchasing a vehicle, more like speaking with an old friend. I recommend Southwest Chrysler for anyone whos interested in buying a vehicle without the hassle, great job Charlie I really appreciate it!👌

Blown away by our experience. The entire team made buying our new truck an enjoyable process and stayed late to wrap it all up. Our salesman Tony was a masterful choreographer of the whole thing, and we’re so grateful for his kindness and hospitality. So glad we made the short drive, and we are looking forward to a long relationship with this team.

Highly recommended, very easy process, great deals, friendly staff, no pressure to buy dealer add-ons, like so many other dealerships we walked out on. Taylor was awesome to work with, very energetic, friendly, and actually listened to our situation. Couldn’t of asked for a better deal or experience. Even the finance part was super quick and easy.

Michael was absolutely fabulous!Down to earth was honest and ver personable .Wasn’t worried about the sale just what I wanted and how he could help... they worked with me to get into a car ... highly recommend!!

Fast service friendly people and Taylor the sales woman is awesome answered all my questions, which i had a million of. Great experience over all.

One of the best buying experiencing I have had. David, our sales guy, made this purchase very easy and was so professional. Will definitely be back when we decide to purchase another Dodge.

No sense of urgency what so ever! No one comes to the phone & no one returns calls. My work truck has been in service for over a week and I cant get a returned call with a status update. Just not the same place it used to be when it was Lone Star Cleburne Dodge. I loved doing business with them. Bought 8 vehicles there never once had a issue with sales or service. Sad.

Buying a new vehicle is never really a great experience and always takes four hours too long, but with the group at Southwest Ram they had me in and out with a new pick up faster than any other dealer. Great staff. Very knowledgeable. If you’re in the market for a new or used vehicle this is the place to go.

I ordered a New Ram 2500 and Just Took Delivery Today . This was the Best Experience I’ve had to Date on a New Vehicle Purchase, entire Staff at this Dealership is just Awesome . I would tell everyone to Drive to Cleburne, come to this Dealership and you will be very happy with your purchase and the Deal you will receive, they will Treat you like Family .

I had a great experience buying my new Dodge at Southwest

Victor and Blake were great. Figured out exactly what I needed and made it happen. Easiest car buying experience I have ever had. Thanks guys!

Everyone at the dealership went out of their way to help us understand and feel comfortable with the entire process of finding and owning a new truck. Our salesperson, Tamra, was GREAT! She refused to give up on our financing and payment amount. She really earned the sell and our future purchases.WE WILL RETURN TO HER WHEN WERE READY FOR ANOTHER PURCHASE!

Southwest Dodge will have my business from now on. They worked with me and found what I wanted in my budget. Ariel helped me and my wife the whole time we were here and is the most pleasant salesman I’ve ever dealt with. And Justin and his team are outstanding. Glad to be apart of the family

Southwest CDJR exceeded my expectations and made the car-buying experience a blast. Honest pricing without hidden fees and a friendly staff that doesn’t use aggressive sales tactics. Tyler went above and beyond to get me a great deal and made me feel like my time was valued. I would absolutely recommend Southwest to anyone looking to buy a car!

On behalf of John Burton -Tamra was excellent in the buying process!! She made it effortless and enjoyable. When I’m in the market again I will most definitely come back to see her.Thank you Again!!John Burton

Mr Brooks, the best sales man oh my, well knowledgeable, excellent customer service 👏 making buying as easy as 123. Good job keep it up

Very laid back vibe dealership with great people. Transparent and honest with pricing. Had to drive down 2hrs to get to the dealership and no funny business with negotiated price when I arrived. Highly recommend the dealership. Worked with Tamra and she was phenomenal to work with!

I had a 2015 Scion tC release series 9.0 and I customized it with biohazard stickers. I traded my car in for a truck. I owed 13200 on the car. They said they could only give me 7 because of the car fax and because my stickers devalued the car. I asked for at least 8 and they told me no. They also said they would not be able to sell it and that it would be auctioned off instead. It was for sale on the lot not even 7 days after I traded it in. They outright lied to my face and made 50 percent profit off of my car. I do not like being lied too. Not honest salespeople when it comes to trading.

Really great staff, very friendly and attentive. Looking out for the best deal for you. Would highly recommend buying a vehicle through them. I know I will again 👍🏻

Was greeted at the door ! Everyone was lively the managers are great. Tyler J helped me purchase my car he was very informed, respectful, very personable and he listened and did everything he could to get my MY CAR! Family oriented place I loved it here!

We have purchased from this dealership before and were happy with the service. However, this purchase beats the last. We will come back to the dealership and purchase again. Charlie and Matt were amazing!

Charlie and the whole staff we encountered were great! Charlie listened to what we were looking for and was so helpful in helping to get the perfect vehicle for our family! We love our new Jeep Cherokee L.

Come see Charlie Parsons I am so excited I got the Truck I wanted with reasonable payment was not pressure at all Thank you for helping me get my wish to come true.

Aaron helped me purchase my new Jeep Gladiator! He was great to work with and got me the deal I wanted! Would absolutely work with Aaron and Southwest CDJR again!

David Brooks is the best!!!! No games, straight forward, and quick. Left with exactly what I wanted!

The whole team here at SouthWest Chrysler Dodge Jeep have been nothing but amazing especially Austin. He took care of my vehicle needs and got me into the perfect ride.

My husband and I have had a great experience with this dealership. The salesman and managers are very nice and they all worked with us to get us the best deal.

David was the best. He made The whole buying experience was amazing. I would definitely refer more customers to him.

I would definitely recommend David Brooks and Matthew Kleeman. They helped me purchase my first vehicle. My first experience ever going to a dealership and these guys right here helped me walk out with a brand new 2021 dodge charger. I would most definitely recommend these guys thank you once again !!

I went in to look at a 2021 RAM 1500 and was met by the salesperson Caleb. From the start, Caleb made me feel right at home, and walked me through the car buying process. He was very professional and great to talk with. I was then handed to Cody in Finance, who equally took care of me and walked me through the finance process. Overall, I had a great car buying experience and left with a truck I love. 10/10 would recommend these fine people to my friends and family.

Hands down best experience I’ve had buying a car!! Taylor is an amazing salesperson she’s really a people person! Their whole team from finance down to insurance Chris was able to help out getting me a reasonable insurance policy and just an all around great fun and very personal and family feel dealership!! Keep up the great hospitality southwest

Let me start by saying that the customer service was outstanding, the communication was 5 stars. My wife and I had to travel 2 hours but it was worth it. We were in and out of the dealership in two hours, keys in hand. Special thanks to Mr. Tyler who made this transaction painless and of his knowledge of the vehicle we were buying. Definitely buying our next vehicle with Southwest Chrysler Dodge Jeep.

Matthew Toth was wonderful! I couldnt have asked for better from him. We had purchased a truck previously and had a great experience so we came back for my dream car because all of the staff is great!

Personnel are all friendly and helpful. Very low pressure approach and willing to go the extra mile to get your business which I appreciate. Only negative is this was a poor time to buy a vehicle due to shortage of chips/other factors so they were unwilling to come off MSRP. I blame corporate greed and not this dealership as I’m sure this direction is coming their owners. Otherwise, will buy from them again but not until the auto industry regains some normalcy. Big thanks to David, Matthew and Kodi for making things happen to make it a good buying experience! You guys are the best!

Exceptional Service. They care about my vehicle and me.

Yesterday I purchased a 2018 Jeep Grand Cherokee Limited from SouthWest in Cleburne and it was the most enjoyable and seemless transaction Ive EVER had purchasing a vehicle!! My salesperson Michael Luckett was amazing and so patient with me and the new Manager Jacob was wonderful too, as well as Justin & Cody in financing. GREAT PEOPLE! 👍I highly recommend SouthWest if youre looking to buy a used vehicle!! 👏👏

Was very cordial, very efficient, was very attended, answer every question we made. It was a amazing experience and hope to be soon here again with him. Best service ever.

We worked with Tyler Kittoe and he had both excellent work ethics and customer service skills. My husband and I had several questions and Tyler was able to answer all of them, without hesitation, which set our minds at ease that we were in fact making the best choice in both the quality and functionality of vehicle he helped us select; as well as, helped us get into a vehicle we could afford financially after losing our vehicle, which was paid off, in a wreck earlier that week. He didnt treat us like the next commission check, but instead was sympathetic to our situation and put the human touch back into trusting someone we barely knew. Thank you Sir! You have a life long customer.

Easily selected a used vehicle. sales staff was easy to work with. helped me find a vehicle.

David Brooks greeted us when we arrived at the dealership. He was very well informed about the Jeep we were looking to purchase. He was by far the best car salesman I have ever encountered and I am close to retirement age, so I have bought a few cars. He wasnt pushy, he responded knowledgeably to every question and got us a great deal on the car we wanted with a price we were happy with. The finance person was very friendly and we walked out feeling great about our purchase....Love, love my new car. I highly recommend this dealership, and worth the drive from Fort Worth. Thanks SWCD and David!

Fantastic and friendly staff. They were very quick to get me approved and on the road! No games, no sketchiness, just good business!

Southwest Chrysler Dodge recently handled our car trade-in and new car purchase with professionalism and left us with a positive experience. They are competitive with other dealerships and work with you towards getting a deal you feel comfortable with.

Hands down best experience we have had buying a vehicle. Thanks for everything! Charlie worked hard and got us what we wanted right where we needed to be.

Tamara is the best salesperson we have ever worked with !!! This is a NO B.S. dealership. They make it happen . Very friendly environment, very awesome process... communication was unprecedented... Bottom line this dealership is the BEST!!! And we have bought several new cars . They are straight forward and courteous!!

David was my sales rep he was very knowledgeable and great to deal with I recommend working with him highly.

Very family friendly service! Charlie Parson’s is the salesman to go talk too! He is honest and truly cares about the customer having the best deal available.

Unwound sale of used Jeep after numerous problems including:Switching out bumper between purchase and delivery. Check engine light coming on within 30 minutes of driving (In fairness they were good about correcting issues and even gave me a loaner while fixing). But the coup de grace was when the wheel came off (while my wife was driving down I-35) after service department had put wheels on at purchase and failed to torque speck lug nuts. But they fixed it and threw it back on the lot so bring on the next victim.

Normally I do not enjoy going to a dealership to buy a car, but Charlie Parsons and the Service team at Southwest did a great job at getting me in the truck I wanted and in a very efficient time. Big thanks to them and I would highly recommend going to get a truck from Charlie and the team at Southwest!

Best truck buying experience I ever had, great team!!! Shout out to James great sales guy straight forward. Thank you

Experience was awesome need a new car/truck go see David brooks great guy

Edgar and Joe were the two salesmen were very courteous and went out of their way to find a vehicle that suited my likes and dislikes. They are the kind of people that have a knack of making their customers feel that they are important. They were willing to please the customer in finding the perfect vehicle suited for them. I was very pleased with SouthWest pre-owned vehicles. If I would be in the market to purchase a vehicle in the future it would be from Southwest. They are a perfect asset for your company.

TJ was very accommodating and helped us get in and out with out purchase in a very short time. Will definitely recommend to our friends!

Loved working with the 2 Matthews. All knowledgeable and friendly very easy car buying experience.

David Brooks is the best ever! I talked to him on the phone with a tough list of requirements.... when I showed up the next day he had the perfect truck waiting for me. We were just planning to go for a drive but it was too good to pass up. David worked hard to make sure I was completely happy and drove my new truck home that night. THANK YOU DAVID !

Did not like my experience while negotiating a price on my trade in. Manager attack me on my trade in. And low balled me. Sales rep got the deal done. And then no response back after I have a few issues with new truck. This will be my last vehicle bought at the dealership .... UPDATE. AFTER REACHING OUT TO MANAGER ( no response ) AND DEALERSHIP FOR MY FIRST OIL CHANGE AND IDLIER PULLEY AND TRANSMISSION AND REMOTES ALL HAVING ISSUES. SERVICE TELLS ME 1-2 MONTHS FOR A LOANER, THINK ABOUT THAT..... I pass several Dodge dealerships a day. And 1 very close to my office. I do not recommend this dealership for my future purchases. Not customer user/friendly.

Everyone here is very friendly and a special thanks to David for facilitating this purchase in such a timely manner to accomadate my elderly mother.

Customer service was great! Everyone was awesome & helped me get my dream car, even with being young & limited credit, they didn’t give up & found the perfect solution! Taylor (salesperson) was super sweet & upfront about everything which made it a lot more comfortable since it was our first time buying there at the Preowned SW! Salvador (preowned director) worked with us to find a great deal & helped us find a low interest rate & monthly payments, doesn’t happen a lot but he did it!. Cody (finance manager) made paperwork go buy quick and easy! Highly recommend buying a car here, they don’t waste time && get you what you want!

We had a great experience at this dealership! Our salesman, David, had the vehicle we were interested in ready for us when we got there and was very helpful through the throughout the sales process. Our finance person did a great job of walking us through our financing options and ensuring we received all of our eligible incentives and a good interest rate. Overall, I would recommend this dealership!

Just purchased my second truck in less than a year . My salesman David brooks was awesome and got the deal done . Everyone from the GM to management to sales . They’re all cool and very professional. I’d highly recommend them for your vehicle needs

Great experience, Mike was an amazing guyBest customer service

Great Buying Experience. Our salesmen, TJ, took care of us like family and made sure everything went smooth.

David Brooks and Nick Lipinski made the process so simple and very pleasant. Highly recommend! Best in the business!

Looking to purchase a new gladiator. I called and left a message on Wed for a sales rep. I called again Thur and actually got a live rep. I had the build I wanted to order as I checked local inventory online. I emailed him the build design with trim, packages, etc. He confirmed he received it and then I never heard back...no email or calls. Id suggest starting your search at Weatherford CDJ as they turned my request around in a day.

Such a wonderful place to get a vehicle. staff is very well trained and will answer all your questions. I highly recommend this dealership to anyone who is willing to buy themselves a new vehicle. a big thank you to my husbands car salesman Matthew from Southwest Chrysler, Dodge, Jeep and Ram of Cleburne.

David Brooks was great a big help. I came out of town and he had everything set up making it a quick process.Definitely recommend and was able to get a great price.

Great personal, friendly attention from the internet salesperson, Favi, on the phone, our sales consultant, TJ, and then financial advisor, Dan! No high pressure sales, just true, intentional care about getting you into the vehicle you want for the right price! You cant beat 0% financing either! This is family run business and you feel it! Sooo glad we chose this dealership even though its not the closest one to us. Make the drive to Cleburne. Its worth it!

I waited to write this review to give myself time to process the events that transpired last Saturday; and now that I have had some time to really understand what I felt took place I can appropriately write this review.Lets just say that this appointment was messed up from the jump. I called to make an appointment two days in advance for around 9-9:15am and when I received my confirmation email it stated 10am. So I assumed that was my appointment time and things had changed. The morning of my salesman reaches out and asks when Ill be there, so I say 10am like the email stated.. he then proceeds to tell me he has another 10am appointment.. There seems to be a lack of organization w/ time management, and that was just the beginning..My salesmen was David, overall nice guy I guess but super salesy. Like SUPER salesy, to the point where halfway through the process, he had attempted on numerous occasions to drop the cliche sales tactics such as many people are interested in this vehicle.. and another favorite of mine being, I had another guy planning on coming by this afternoon but I told him you had your heart set on it. Which was off-putting regardless of the truth behind it.They lowballed my trade in value to a laughable amount (which my car is in absolute pristine condition for being a 2017 with very low miles), and even with his multiple attempts to get to the right number still failed to even offer any further incentives or help us cover the difference because we werent LOCAL. I drove AN HOUR to this location because they were the only ones in the area with the vehicle I was interested in buying, yet because we werent LOCAL to the area, we werent treated the same as someone who lived around Cleburne. So if you arent from the area, Id recommend a different location all together if youre wanting to participate in any incentives or promotions..I used to work for Southwest Ford in Weatherford. I have met Charlie Gilcrest and his son myself as I worked for them, and I am absolutely applaud by the customer service we received that day.Will I be going back to one of the top 5 dealerships in the state? Maybe.. but most likely not.Will I be working with David again?? Absolutely not. Lol.

I was truly happy with EVERYONE there.The sales person (Taylor) was absolutely honest and fair. The finance guy didnt try to load my loan with any thing other than the purchase price. He also worked and was successful with getting me a lower interest rate. I felt like he was upfront with me. Now this is on the use car department not new car sales. Cant speak for them. Didnt buy new.

Friendly and pleasant buying experience. Everything was done and on my way home with the new truck in under 2-1/2 hours.

I drove from Hobbs NM looking for my dream car which was a Red Rubicon & David Brooks did an amazing job to make sure my needs/wants were met!! I was in and out with a brand new keep in less than two hours! Very professional yet friendly customer service! Would highly recommend! David Brooks is also bilingual which makes it much easier for many people! Really had an amazing and easy experience at Southwest Chrysler Dodge Jeep Ram dealership! -Nora Gandarilla

David Brooks has been a blessing. This was not my first purchase with him. He is not your typical salesman looking for that next dollar. He makes sure everything is exactly what you want and if not he ALWAYS goes above and beyond for his customers. If your looking for a new ride go to this guy! I promise you will not be disappointed!!! Thank you David Brooks for everything you do!

Great to deal with!! Thanks to manager Nick and sales - Tamra!!! ⭐️⭐️⭐️⭐️⭐️My truck is NICE!

Think everyone there for helping me get a great pickup

Excellent service! My salesman, Caleb Cooper, was very helpful polite and a pleasure to work with. I truly couldn’t have asked for a better experience. I traveled almost 5 hours to buy from them and would do it again no questions asked.

We highly recommend SouthWest in Cleburne. We have worked with David Brooks on our last 4 vehicles and he is amazing!!! He goes above and beyond to get you into a vehicle and at a great price.

Can`t say enough about my buying experience! Chris and John were a pleasure to deal with. Highly recommend this dealership!

Superb experience buying a new vehicle at SouthWest! Strongly recommend this dealership...friendly, professional and knowledgeable. Mathew is an outstanding salesman!

Went in last Saturday for oil change and rotate. Was told an hour. Took two hours. Was never mad about it. I was mad that this past Monday I took my car to discount tire for new tires and my wheel lock was missing. I made a phone call to dodge and they said I would check into it and call me back within 15 mins. I waited 30 mins while also waiting on discount tire. I called back: went to VM. Called again and lady transferred me and went straight to VM again.Finally drive to dodge and nobody seems to assist me. Finally a nice service advisor (didn’t get her name) in thr 3rd office came and helped me and got it resolved.This was my first experience with southwest dodge as this was the first service I got on my new dodge.Probably won’t go back as they don’t seem to care.

Been shopping for a truck for about two months, going from dealership to dealership and this dealership has been the best one. Tamra is also great and keeps everything simple from the beginning, you feel comfortable right away without feeling pressured as you typically feel in other places. 100% recommend this location and Tamra! Thank you for helping me find the perfect truck!

David Brooks is The Guy to see for a new Jeep, Ram or other Chrysler product. David worked with me to get a fantastic deal on a 2021 Wrangler Rubicon all via text and phone, and had the car ready to pick up when I arrived to handle the paperwork on New Years Eve. When I went back a few days later to have some ordered equipment installed, he even provided a brand new car for me to drive while they did the work. Everyone at Southwest provided first rate service from start to finish.

Nice people with friendly service. They took good care of me thanks Matt

Rosy was awesome! I was talking to another dealership that said they had the car I wanted. Talked to them all day to find out they did not have the car and it was at SouthWest Dodge and it would take time to get the car. I called SouthWest up and they were able to get me in the car that night. They even stayed past closing time to accommodate my schedule and stayed until past 10 finalizing the deal. Thank you so much for my experience Rosy and your finance team that stayed late with you; getting me into some real American Muscle!

David was fun to deal with, and he got back to me quickly on text and by phone. We got together on price, and David is the type of salesman I like. To the point easy going light hearted. I don’t care for all that serious life and death dealing. Got a new Jeep and a friend.

Went today to get my oil and fuel filter changed as well as having an alignment done. They previously told me I needed tires and an alignment. After buying tires brought it in and 3 HOURS later they tell me I need wheel bearings . Really? 3 hrs? I was 1st person there this morning . On top of that they charged me $231 for an oil change and fuel filter. Time to look for somewhere else to go

Ask the rules of engagement before you attempt to purchase here!Watch yourself dealing with Blake Black, the New vehicle manager. I was recommended to this dealership by givemethevin. When i arrived, since its a Gilchrist dealership i didnt ask if the price would change on their vehicle, only confirmed that my trade value was correct. Mr Black stated it was. Since it was close to closing time, we scheduled to finish the deal the next day.On arriving the next morning and waiting an hour to process what should have been a straight forward deal, Mr Black showed pricing with two options, one that raised the price of his truck $5000 over both advertised and MSRP, and one that lowered the agreed upon trade value by the same $5000. When I offered to remove my trade, I was told they wont sell trucks unless you trade in at his given appraisal.I guess the Gilchrist promise of transparent pricing is no more at Southwest CJDR. I watched another customer fight for a sale because they wanted to use their own bank. Very disappointed!