Ann is a very sweet person. She helped me today find cleaning supplies. Even offer to help me to take it to my vehicle since I had my 2 year old son with me. She’s SUPER helpful! 🙂

We usually dont go to Ace but we needed some keys made. What a wonderful surprise! They are so accommodating! They worked on our order until they were able to fill it.Two enthusiastic thumbs up for Ace! 👍👍

This place is the best! I must have been there 10 times over the last 3 weeks and every time I went someone helped me, and they didn’t just point me to the right aisle- they gave pointers about using products/tools, warnings about potential problems, and never once were condescending despite my obvious confusion at times. My project started as a minor bathroom update which turned into a much bigger project than expected but with their guidance I was able to pull it off! Thank you.

I needed some screws. They had an entire box which was a much better deal than buying them individually. Quite a large choice sizes and styles. Especially a lot of stainless steel fasteners.

Great variety and good customer service .Sometimes the prices are a bit.......and Sometimes .....they have what I need and Cheaper than a box store or even online ! Quick in and out too .

Excellent service and besides you get some things you dont get in bigger places.

Hilltop ace hardware is always a nice stop. Friendly, and got most things I look for.

Great service. Glad to know someone actually cuts keys the right way. Always helpful.

Just got some help from the young manager with my Husqvarna lawn mower needing a spring !!Great people!!

I had some questions about what was at the store and I asked and I got an answer oh so quickly! Very good service here. And Go Utes!!

Love to do business with hometown people.Ace is a great hardware store.

Clermont, Groveland location ...great customer service, helpful, friendly everytime....regardless who is at the store. Love it

SCOTTI ? Was SUPER Helpful W. my Internet / computer Wiring souloution !!! WAY over My head !( Mechanical engineering degree pending )No Wonder hes so knowledgeable ! good on Ace for hiring such quality help ! I just went to school whie buying a part 😎🤠

I like supporting the smaller stores, But on an early morning visit on 11/21/2020 after looking up an item online showing me you had available stock, I arrived at the store to only be told ONLINE IS ALWAYS WRONG and then I suddenly found my self in the land of (NO) . 3 of your Employees a young lady and two men were present and none of them offered any alternatives to the stock outage. Actually the lady stated I cant even get this from the warehouse thats ODD? You the owner may want to invest in an inventory specialist at your location. To sum it all up I went to Home Depot down the street and located all items . Sincerely Joel...

First off, they let me in when I got there at close and the doors were shut. This place has very knowledgeable staff and the assistant manager saved me a headache on a DIY gas line job I was trying to do. Thank you so much!

The staff is always great. Helped me with an electrical question and knew everything I needed to know. And then help me decide what one was best for my application.

So nice to get real help with plumbing problems.

Good service very helpfull very resnable price

The staff at Hilltop Ace Hardware is exceptional! They have a surprising variety of products packed into this store and the staff knows where everything is. They are eager to help, offering their aid at every opportunity. What a refreshing change from most stores!

Customer service was great I found everything I needed cashier was excellent he even helped me

Very helpful

Im a big fan of our own local ACE Hardware! Attentive and helpful staff, always a warn welcome when you walk in! They keep my AC filler size when the big box dont thank you

Outstanding friendly service. Alway someone available to help find what you need. Go to place for plumbing & gardening supplies.

Place to get all your Hardware needs, including Smoke Alarms as Time Falls back. Safe distancing, facial masks, etc.Hometown Friendly Folks there to Help!You are in/you are out, Great Teamplayers!

Always love the helpfulness and friendliness of the store. I have never taken time to write a review but after visiting the store during hurricane prep wanted to take the time to do so. Visited Thursday afternoon and all the employees still smiling, being super efficient, and just a reminder of why to shop local.

Great place.

They have great stop there that provided great friendly service. I brought in my own keys for semi trucks and they cut them for me which nobody does very much.

They could not get my keys done correctly after two tries and they did not seem to care especially the female manager.

Clermont needs somewhere else for people to go. as a veteran.disrespectful..useless employees. Horrible customer service.

Very friendly and helpful. So much nicer than shopping in the larger big box store.

Very helpful staff, definitely went the extra mile for me. I showed up an hour before closing and bought a large item that couldnt fit in my car; the manager delivered it personally the next morning. A day later and it wouldve been too late for my Independence Day BBQ!

Jayson and the rest of the staff were very knowledgeable and a great help. They had exactly what I needed.

Came in for help with paint issues from another ACE hardware and the managers Kasandra and Barry were very helpful. They made sure that I left a happy customer and did everything they could to help me. The store overall is super clean and organized and the staff here are very friendly. I even asked if I can come work with them part time. I’d recommend anyone to come here.

Found what I need, that the other big stores didnt have.

Very helpful, very quick to respond with help..

The young man in fact only on his 2nd week working there was a great help. He solved my problem.

For years I have been shopping at this ace hardware store. They are always friendly and eager to help you find what you need. Great selection of quality products and knowledgeable staff. Much quicker and easier to navigate and find what youre looking for than the big home improvement stores. I will always be a life long customer.

Quick and easy and at great prices. Excellent staff.

Great app here!!!

My husband has been shopping at this store for over 15 years. He has always had an awesome experience. I decided to rent a Bissell carpet cleaning machine and went to Hilltop Ace instead of Home Depot. When I returned it to the store today I was told that it was not cleaned properly. I told the young gentleman who was assisting me that I cleaned it the best that I could based on the brochure and removed the hair and debris. I told him that I did not want to use a garden hose for fear that it may damage the machine. He replayed that was how he has always cleaned the machine. I then asked him if I could clean the machine and he told me sure you can take it back home and clean it and bring it back to the store. After loading this 40 pound machine into my car and cleaning the carpet for two day the last thing I wanted to do was put it back in my car. I then asked did they not have a garden hose that I could use to clean the machine. He told me to go to the back of the store and see the manager. She obviously had been aware of what was going on and she looked at me and said the hose is in the back. A simple hello would have gone a long way at this point. Please remember that your customer are not as knowledge as you are with regards to your equipment and for any customer that plan on renting one of these machine please know that you can use a garden hose to clean underneath the machine. It took me less then 2 minutes to clean the machine.Update 12/31/19The owner of Ace Hardware call me regrading my experience at his store. He is very involved with all his stores and wanted to let me know that he was very disappointed with how his staff handled the return of the carpet cleaner. I appreciated him taking the time to reach out to me. Im changing my review from a 2 to a 4. This owner truly wants all his customer to have a wonderful experience shopping at his stores.

Always something I need. A great place for replacement parts if you dont want to be part of the throwaway society

If you can go to the one in Groveland you definitely should save your time n drive past this store. I was looking for a certain product and I was told just walk all the way to the back and you’ll see it.” I walked all the way up and down every single isle in the back and I didn’t see what I was looking for. The one in Groveland there’s more than enough people to actually help you and walk you over to whatever you’re looking for help you and make recommendations . If you can’t go to the one in Groveland might as well go to Home Depot

Good service and prices

5 Stars of Course. Do not waste your time going to any other hardware store. You will never get this type of customer service. I only went into Ace Hardware to get two keys made. The staff are friendly, helpful and sooooo knowledgeable. I walked out an Expert just from the many conversations I had with the staff about anything from car keys to locks to lawn and garden. The prices are so reasonable but the hometown feel is priceless. Thank you for all your help!

Everyone very helpful even had a little dance with the manager

Great place with a little bit of room to walk.

I love a hardware store!! Everhone was so nice and eager to help me. Very clean store and very convenient to where I live.

Mostly DEAD live bait... They only get two stars based on history. If today was my only experience they would get, zero stars. I bought live bait, minnows, to fish tomorrow night. The kid helping me and I discussed this. He suggested when I get them home to put ice in the water. It slows their metabolism and they live longer. In the past we have kept them for more than one week. Imagine my astonishment when I get home about (15 minutes drive) to find a solid mass of floating minnows in my cooler. Fortunately, we have an air pump so I think we MAY save 1/3 to 1/2 of them. REGARDLESS, in the future Ill be running up the road to Groveland Ace for my minnows.

Always greeted, always helpful, and extremely knowledgeable. They even helped us with our replumbing underneath our sink after installing a new sink making sure we had the right pieces and how they would be put together. They live up to there jingle Ace is the place with the helpful hardware man and more! ( Unlike the box stores)

I love this place. Every time I go in there the staff is very helpful and its not like a big store where you have to run around for a while looking for what you need before someone asks you to help. Youre not in that store for more than a minute before someone offers you assistance and then you get it. So pretty much order anything that they dont have in stock for you ASAP. They dont know everything but they will look it up for you and try to help you figure it out and for that reason it feels like a family store. They cut glass for you. They also cut chain to length. If you buy mulch rock or soil they will load it up for you as well outside. I really like this store and I highly recommend it.

Extremely disappointed Requested help to load 4 bags of mulch into the back of my car the gentleman that loaded it through the 1st bag and up against a $3000 stereo system and when I told him please dont pile them on top of the speakers through the other 3 bags into the trunk puncturing 2 bags definitely wont be back

Staff is always courteous and knowledgeable. I prefer to try to get anything I need from here before I go to one of the big box stores. They have almost everything I need except some types of wood for projects.

Very good customer service

Jerry was extremely helpful with all my questions and needs. Helped me save some money as well. Will keep shopping here from now on. Thanks!

Ive been going to the Ace in Clermont for a number of years and have never been disappointed with the quality that they have and the knowledge that they have of every department in helping you out. I highly recommend this place

The staff in the store are always helpfull and make sure you dont leave unhappy. I went in for AC filters, there were none on the shelf. The associate on Shift made sure she went to the back and got me whay I need it. No hesitation or even a sign of laziness to go find what i was looking for. Very happy customer 😀

The workers here are always so nice and helpful! That’s what I love about shopping here.

I dont think the older gentleman that barely helped me was interested in working today. He was very unhelpful. The most unhelpful Ive dealt with in a long time. There were even moments when he was completely unresponsive to my questions, I thought maybe he was hard of hearing, but when he did finally respond to my question I realized that he had heard me he just didnt feel like looking up from what he was doing to answer my questions. I had never been inside an Ace Hardware store before, so unfortunately my experience wasnt as pleasant as I wouldve hoped. I thought it was just an automotive store, but I learned that they have a lot more than automotive stuff and the cashier was nice. I realize everyone has bad days, so I would definitely take the risk of being insulted again because the store looked cool otherwise.

Aaa q

Everything from candy to bullets. Helpful staff are full of practical knowledge. If you are there for more than 10 minutes you must want to be there!

The time they spent helping me with my painting needs.

Love this store. Personal service every time

A very nice place to shop a very,very staff dont carry an item theyll advise you where to find it,always offering any and everybody a helping hand a smile on your way in and out the doors.

Great people, ready to help

Went to Home depot to make 2 car keys but they didnt work,so the worker there said go to Ace it will work, and it did good work Ace.

Always a Pleasure,,so Helpful

Best place to buy small screws and stuff. Nice selection down to 1mm.

Extremely helpful and friendly. I was surprised by the amount of variety of stock they had for the size of the store.

Very helpful & knowledgeable staff. I found a dandyHeater and knew exactly how it worked before I bought. Was exactly what I needed!

Good visit, very helpful

Been shopping here for 15 years. I love it.

Well organized and a helpful staff almost always has what Im looking for.

Very well organized. Every one very helpful.

Great prices, well staffed, knowledgeable and friendly. They usually have what I am looking for and always offer to order an item if they do not have it in stock. Also, I lost my keys and a good samaritan brought them to Ace here in Clermont. Ace called me as I had an Ace card on my key chain!! Thanks!!

Super friendly and helpful staff! Highly recommend.

Had what I needed at a fair price and theyre always helpful.

Love go to Ace always very personal and best experience I hate the big box places Ace is the place

Very helpful and courteous and friendly if they dont have it dont let you know where you can get it

Big barbecue today. Ace is always best place

Everyone is so friendly and helpful and they always have that one thing you need that you cant find anywhere else!

Always has products in stock. Very helpful.

The staff always helpful. the know me well and have my ave rewards in system befor I pay

Awesome place, friendly

Great people and well stocked store

Great place and great customer service

Going in here is really a treat at times. They have new stuff in here every time and they will come in affordable prices that I wouldn’t have the luxury of the time to believe it.

The thing about this place is that they have a great staff that are willing to give their time on each and every customer that they have, they really helped me out.

Very attentive and personable staff.

The employee was a very big help in finding what I needed

Sister store of Clermont store. Very know gable staff and polite.

Always know I will get my questions answered and the right product for the job

Great

The customer service was awesome!!!

They sell live bait, love it.

Clean, very nice place

Great personal service

J. I

Candy store for adult men

Very helpful

The best!!