The team members here are knowledgeable, friendly, helpful, and great to work with. I always have great service and they have a wide variety of cameras and gear, at good prices. I use Dodd for film processing/scanning and the digital scans always come out great. Very happy customer!

Been going to dodd for over 30 years,have always been helpful, and friendly! Loss count on how many cameras l have bought from them! Great service!

Okay one of my favorite cameras stores to rent equipment for my assignment. Very fair prices so why purchase if you dont use that special lens weekly. Thanks Russ for your help.

Staff was very friendly, but they do not stock the audio- video cord I need. They made helpful suggestions as to other stores in the Cleveland area that maybe able to help.

This was my first time buying a real camera, and it was a great experience. The staff knew what they were talking about, and helped if we had any questions. And they had almost everything you could think of related to photography.

If you need a camera or have any questions about cameras the staff is very knowledgeable and they have everything youll ever need for your camera use

Nice place, but tried to lowball me on a trade in offer.

First time at this location having previously been to the Mayfield Heights (closed now) and the Solon locations. Needed a new zoom lens. This location had what I wanted in stock and the staff was great!

Im so thankful to have this full service camera store available to me here in Cleveland. I will always buy my equipment from this store. I am able to go in see what I want in person. Even if its available for a couple dollars less somewhere online, the small price difference, if any, is well worth the cost of shopping locally and having this treasure right here in Cleveland. Being able to go in to the store, see the product in person and talk to an expert is a much greater value than buying online.

I come here to pick up my prints. Quick and easy. Ive havent been here for camera shopping yet.

Best most complete camera & AV store in the area. Well established with great reputation. Helpful knowledgeable staff willing to answer questions. Easy parking.

Yeah Dodd is great and all offering services and goods to photographers in the Cleveland area however I can’t really pay $71.99 plus tax for a 5 pack of 120 film when I can get it from BH for around $50. However due to my poor planning I had to buy it in person rather than ordering online. The only reason I gave it two stars because the person who checked me out noticed the box of the film pack box was slightly torn and ever so graciously gave me a film pack box pristine condition.

Its a great place in many things you do with your Photos....

Are you in need of camera supplies? Do you want to be ignored for 20 minutes when you walk in and then, if you actually DO get to talk to someone, get talked to in a condescending way? Well then youve come to the right place.Seriously though, these people dont appreciate their customers as much as they should. Its too bad because most people, including myself, will probably check out other cheaper and friendlier places than this place.

I have been going to Dodd for years. But now I may not return.I have been having issues with no resolution for weeks.My partner and I dropped off film three weeks ago. Before, we would get it back a couple of days later. This time, however, we had to ask where our film was. They hadnt checked the film drop off box until we said something. A week later WE CALLED THEM and were told we had film there. I got two out of my six rolls back. My partner got two rolls back FROM MARCH. One of those rolls was damaged.Fast forward a week. We called them again to find out they had two more rolls ready for us. Later that week we called them AGAIN to be reprimanded saying that they will call us when they have the film. Well, they checked during our call and had a couple more rolls. I have still not received the rest of my film. They told us that they thought they had it, but now, could not find it.This has been such a mess and a stress on us for three weeks. I have tried emailing the company with no response.We are very unhappy with how this is being handled.

Great staff to help you find the camera equipment you need. A great selection of cameras from Canon, Sony, Fujifilm, Panasonic and many others on display so you may handle cameras you wont see on display elsewhere. Ask for Philip Kline, who is a wonderful employee who helped immensely with camera selection.

Film is becoming a sort of extinct medium; except among a short group that maintain a degree of insularity and thereby aid extinction along through their exclusiveness. Dodd is fighting the good fight - and, thereby, fighting the end of film - by serving as an exception and providing an environment conducive to accessing and learning about film.They do this by: providing a knowledgeable and helpful staff that are willing to teach, through formal classes but also informal questions; processing film and quickly (the only two alternatives being to ship the film across the country to a processor or using Walgreens, who stink); having a dark room that aspirant photographers can use; being extremely welcoming to consumers at all skill levels.Even if you dont shoot film, Dodd is a great place; for those who shoot film, its a luxury for the city of Cleveland.

Im not a camera guy. We had old 35mm film negatives reproduced here. They can put the images on a CD. They can print them or let you import them to your computer. Much new equipment for sale. Everything you need for photo or film production. Super nice counter staff. Best place for a shutterbug to shop for gear.

I had a lot of photos to be printed. It was a great experience to just sit there uninterrupted and edit & download all of my photos that needed to be printed. If I had a question, there was someone right there to help. I picked over a hundred photos the next day. Only thing was, I thought the photos were a little flat in color. The yellow, orange, red and blacks didnt pop. Other than that it was fine.

The staff were extremely helpful, knowledgeable, and super understanding of my situation. I am very happy with my experience with them, and will be shopping there again as I continue my courses on Film and Media Editing!

They couldnt help me. But nice store in side.

Helpful staff. I saved alot of money from a suggestion.

Everybody working there is very knowledgeable and extremely pleasant. So nice to shop in an actual store with actual people that are eager to serve.

Nice store with a large selection of camera equipment and accessories. Friendly staff.

Experienced staff and good selections

Staff is incredibly knowledge and very helpful. The product selection is vast and pricing is reasonable.

I went in today to drop off a roll of b&w film and have my Canon AE-1 rewinder examined. Josh masterfully solved the problem and rewound the finished film, demonstrating the kind of customer service for this industry that you cant get anywhere else. For a relative amateur to film photography, overcoming these aggravating obstacles with help from experts is crucial to sustaining passion for the craft. A million thanks to Josh and the team there who trained him!

Best camera shop around very knowledgeable employees.

The downtown store is always an excellent experience. Vary helpful and knowledgeable.

Everyone here is so helpful, friendly and knowledgeable

I was helped as soon as I came in the door. The employee knew just where to find what I was looking for(a Nikon battery charger). Not a ton of selection but I did make the purchase.

Would have liked to buy a plate for my new lens, however they where too busy to let me pay for it so I left.

I absolutely love this place and the staff. They are always super helpful and provide even some personal experiences that help with decision buying. Every time I visit its always pleasant. Id recommend purchasing your camera gear from here!

Great knowledgeable staff. Reasonable pricesGreat selection. Great support. I have used product warranty several times and always a positive experience. They have worked with Nikon, Sigma and Tamron on my behalf. Never disappointed.

Sadly, this is one of the last brick-and-mortar photography stores still in business. Their prices are always retail on cameras and equipment which is why people buy online nowadays. Sometimes its nice to walk into an actual store and talk to a real person, especially if youre new to photography and unsure of where to start in terms of a first camera, gear, etc. Thats why Im glad places like Dodd Camera are still around.

One of the greatest camera stores in the country staff is friendly, knowledgeable and most importantly professional. The rental department is on point I’m glad we have such an amazing asset in CLE. Keep up the great work!BRIAN K ARTISAN PHOTOGRAPHY

Very helpful

Great place for new and used gear. Friendly and knowledgeable staffing. Ive been coming here for years.

Was on vacation so figured we would stop in and check the store out. While they had a pretty decent selection to choose from the staff wasnt very helpful. We probably walked around for 20 mins without anyone even noticing us.

Eric was great. Very knowledgeable and I didnt feel rushed. The staff takes time to make sure you are taken care of. I definitely will continue to buy from them and send people there.

Staff is super helpful! Good selection of all things photo and video

I love Dodd Camera! They have just about everything to satisfy your photography needs. The staff are kind and very helpful. I just recently purchased a holder for my speedlight and the salesman gathered many items for me to look at and try. He took things out of the boxes and assembled them for demonstration. It was so nice to have the personal service that is hard to find these days. He was very helpful and informative without being pushy.

Awesome selection of any kind of camera equipment you could ever need. Its quite amazing going into this store. Unfortunately the prices are a little bit more disagreeable with your wallet. But talk to the right people or come during a sale, and its great bang for your buck, and no waiting for shipping. The warranty you can get on your camera is pretty extensive too; it covers everything! I dropped my camera a week after buying it, and they fixed it right up. It took a long time to come back though, thats my complaint. Another thing is that the service here is inconsistent. Ive gotten really great service some days and just stinky service on others. Still the quality, the number of products, and the ability to try stuff in store make up for the difficulties.Dont rent equipment from here though. The prices are awful, and the deposit is down payment on a house.

Very polite staff who are willing to help you thoroughly with any questions you might have. The store is pretty large and has all kinds of photography equipment that you may need. They have a reasonable selection of used & film cameras at a decent price. Awesome place

These guys are great. If you are a photographer and in the Cleveland area go here for your gear. Huge selection downtown in their main store. Friendly knowledgeable staff who do more than give you a vacant look when you ask questions and prices comparable to online retail. Its a stop I make every trip and one of my favorite camera stores in North America.

Finally a super camera shop in Cleveland! Before you go shopping online for your video and camera equipment, shop here first! The downtown store has a huge selection - and they have high-end, video production equipment as well! Need a Rode NGT1, 2, 3 and 4 shotgun mic? They have them here! I was very impressed with the selection. Not your typical Dodd camera shop.

I went in looking for one of two cameras along with a specific lens. They helped me realize that I didnt really need the higher end of the two cameras and got me into a Tameron lens that was the perfect match to the Nikon lens I have loved for years now!

Their staff was among the friendliest and most professional Ive ever come across. I came in with a commercial on VHS needing a quick conversion to DVD for a presentation. They had it ready the very next morning! Would most definitely return and recommend!

Ryan was very helpful and knowledgeable. Experience at Dodds could not have been better buying our new Nikon camera. Assistance given was well worth any difference in price from online retailer.

Friendly and efficient service. I usually bring my film to a commercial lab for processing but these guys are more than decent. I particularly like that they use archival sleeving. Very professional shop.

Ive rented the Sigma 120-300 f/2.8 Sport Lens from them for 10 days for what I was told it will be about $180.Unlike other companies, they put a hold on your credit card for the full value of the rental, in this case they put a hold of $3600 which was not a problem once I confirmed the hold with my credit card company.Once I returned it, they said it would be $250 + tax, they got to that sum based on their listed price of $150 per week then $50 for each day after that, giving me a discount on the last day since Ive rented late in the day. I understand to charge more if you rent for a day or two, but once you rent for over a week, it doesnt make sense to charge on a per day basis after that week. Had I rented for 13 days, I would have been charged $150 for the week then $50 for each day for a total of $450, thats not how it should be done, especially since you could rent for 2 weeks and only pay $300. Time to change this policy Dodd!

This is the largest camera store Ive ever been to.They have a large rental selection I found very useful when I was in town and needed an extra camera body last minute. The staff was very helpful and friendly. The only complaint I can make is that they close early on Saturday and are closed Sunday, so I had to extend my stay until Monday so that I could return the gear I rented. But then again, I suppose most camera stores are closed on Sundays.

Very knowledgeable, and extremely helpful. If you arent sure what exactly youre looking for, someone will quickly be there to give you assistance. Dodd Camera has the best pricing for video/photo products, and has a great return policy if you want to return what you bought.

Dodd has a professional, knowledgeable staff! I often come here to rent photo equipment. You can expect attentive service and quality products!

The staff are very helpful and they sell quality products.

Great customer service and camera gear. Highly recommended! I called and a person actually answered who was immediately able to help me with an order i placed online with Dodd Camera. Received the Profoto b10 strobe and beauty dish in 2 days. The people at Dodd Camera were highly knowledgable and informed me on a Profoto promotion that I was previously unaware of. I was able to get $500 of Profoto modifiers at no additional cost with the purchase of the Profoto b10.

Great camera store. Excellent new and some used selections. Friendly staff.

Good help

Polite and efficient service. Most knowledgeable personnel. Prices reflect somewhat the cost of a skilful sale team. But is worth it.

About the only place around to get camera equipment. Be careful though, if purchasing their used gear. Its not always in the condition they say it is, although if something does happen to be wrong with it they will hive you a refund.

Great selection, great prices, and great support.

Dodd Camera is such a great place to have close by for pros (even those of us that are part time pros). Just a great resource for photographers and filmmakers at all levels.

Excellent service and support in our own community. Bought my daughters first professional camera and it came with an our of training.

Pretty pricey, but negotiable. Other than Cleveland Camera Rental its the only place to really rent heavy duty camera equipment.

Great place the people there are very informative and super easy to relate to. The floor manager Jeff is awesome.

Great staff very knowledgeable

Got instant expert service! Not crowded on a Wednesday afternoon around 3.

Talked with Dodd’s about sensor cleaning, came in and caught up with Eric Wethington who graciously showed me what was involved in cleaning the sensor. “Catch a man a fish, teach a man to fish...” thank you very much Eric!

As a comprehensive care general dentist a few years ago I needed a very reliable DSLR. Adam and his excellent staff at Dodd Camera patiently discussed the few options that best met my needs for obtaining specific extra oral and intraoral photographs to communicate the conditions present to better explain treatment options to my patients. I decided on the Nikon D90 teamed with a 100mm macro lens and the dual source Nikon wireless remote SB-R200 flash system. We placed the flash on a special mount which allows adjustment of flash position for both the close in photographs and the full face portraits. I couldn’t be happier and have recommend them to all my colleagues, family, and friends for there photographic needs.

Bought an amazing used camera. Still works great.

Didnt have what I needed but the substitute works fine and saved me money.

Great staff, huge selection and amazing rental inventory. Everyone in there is great and knowledgeable, from renting to sensor cleaning by the fantastic Eric Wethington, Dodd Camera has it all.

Save yourself the time and money by purchasing online. This place is full of uppity people that act as though they OBVIOUSLY know more than you do. They probably do, but thats not good customer service. Its very awkward walking in here as though youre walking into a pitch black cave and can just feel the eyes watching you as you feel your way around. They want to be helpful... they just dont make it a good experience. Its no wonder why they seem to be closing down some of their locations.

Walked into the store to buy a simple Nikon 50mm lens. I stood at the counter ready to buy the lens and no one even acknowledged the fact I was there. Now I know what you were thinking, they were probably busy. There were about five customers in the store and five employees. I thought that was reasonable and wasn’t frustrated, I decided to wait for the next available employee. About ten minutes later two more customers came in and took positions at the counter next to the one I was waiting at. After another fifteen minutes, one more person can in and an employee was finally done helping one of the original customers and then went to the customer that was the latest arrival, skipping the three of us that were waiting. I left deciding to stop by today to try and buy the lens. I walked in with my friend and we waited at the counter as the four employees were busy with the only other four customers in the store. We waited for about twenty minutes and had two employees walk past us without acknowledging us. After one of them was done with a customer, they walked past the two of us and started helping someone who literally walked in. We literally just walked out. I hate that this is one of the only camera stores in the area. I deal with this almost every time I have gone to this location. When they had a store in Berea, I loved the service and the people who worked there. The service at this location makes it very clear why the company is suffering.

Staffed by professional photographers and photo enthusiasts. Great selection of products. Great service. They have a lab for developing film.

Eric, Chad and her this is a wonderful group of people who will train you and help you to know the equipment that you are using...oh yeah they are also marvelous sales persons. Bring your credit card.

Better to by online, salesman misleading to buy wrong equipment and then they get mad and rude when you return or exchange. No wonder online sales is in profitable

The Prices are at best reasonable at least I found better Digital & Instant camera Im not dissatisfied I like the Person who Helped me was very friendly polite asked me questions Even was joking with me ! Id recommend checking into their camera there are a variety of cameras raging in prices style & features

I took my film to be developed and was told to come the next day to receive them my film is no where to be found even a week later

I was looking for options for a camera that was out of stock through the major camera outlets online and saw a link on Nikons website indicating Dodds had it in stock. I placed the online order but received no confirmation email indicating the order had been processed. The next day, I used the contact us form and received a callback a few minutes later letting me know my order had been processed and would be shipped that day. I still never received any communication or confirmation in writing via email. After a couple of days, I called and asked for a tracking number and was told it was AGAINST COMPANY POLICY TO GIVE OUT TRACKING NUMBERS. I pushed for a reason why they wouldnt want a customer to be able to track their order, but the only reason they could provide was for security purposes. I asked why they wouldnt follow the standard practices of the other major online retailers who provide immediate email communication and tracking information and he couldnt give me an answer. He looked up my order and said it would be arriving this coming Monday (today is Friday), Im hoping it does.***Update: The camera arrived on Monday as promised and everything worked out. Ryan, who is over online sales reached out to me and indicated their system should have sent out a confirmation but didnt for some reason. Hopefully the employee I spoke to will receive some training to help him provide better service in this type of situation in the future.***

The gentleman that assisted me today wouldnt answer my questions about any of the tripods I looked at. Whatever I asked, he responded with talking about another part of the equipment; not answering my questions. It was a struggle to get the information I needed to make a purchase decision. When I finally said I wanted to buy a specific one, he went and pulled another tripod. Wasting my time - I had already made up my mind. Really need to train their associates to listen so they are answering whats being asked and not trying to talk customers out of a sale.

Great variety of products and excellent knowledgeable staff! Highly recommend!

The guy behind the rental desk, Kevin, should be fired. He spaced out multiple times and didnt charge me for things he was supposed to. I asked him what time I should return the following day, to which he replied any time during business hours. I returned the gear at 10am and he tried to charge me for two days because I check it out at 9:30 the prior day. I called him about the rental and he spaced out and didnt call me back. I wish the other DODDs had the gear options for rental. Ill be looking for other options.

Okay deals but definitely has people who know photography and are up on the latest

Tons of equipment and different manufacturers to choose from and an extremely helpful and knowledgeable staff.

Good customer service

The guys at Dodds Camera are very knowledgeable and are great to work with. They are my go to place for all my photography needs.

Why Dodd remains as excellent a camera store as it does is honestly quite baffling. Just their selection of cameras and lenses is notable in itself - walking into the store youll want for nothing in terms of trying out the latest and greatest from any major manufacturer; they generally have the entire range from Canon, Nikon, Sony, Olympus, Panasonic, Fujifilm, Sigma, and Tamron on hand. Whats more, theyll actually let you take it out if the case and put it on your camera (or try one of theirs). Add to that the impressive selection of accessories like lighting equipment, bags, and tripods; a decent selection of used lenses; a well-stocked film frig (and the ability to process everything from black and white to slide film in house!); a killer rental selection; and knowledgeable staff - its simply a winner. Theres not really another place like it in the Midwest, as even Chicago doesnt have a camera store this good/comprehensive. The prices are regular retail, but what you pay for is backed up by the store and its techs, not to mention the convenience of actually being able to hold something in your hands before buying.

Love it! Old and new camera parts. And the only place that does Locket picture sizes!

Great selection of professional cameras and equipment. The staff are incredibly knowledgeable of the products they are selling.

I went there 3 months ago and was quoted $125 to give them 3 LENSES. After they quoted $300+. Came back a couple weeks later to do trade in and they refused to take my equipment. Very flaky information and unreliable regarding communication. Manager was not friendly and did not help give me information. Will never go back.

Extremely knowledgeable about photography honest sell from staff you cant get at best buy

Nice to still have a camera store still in existence. Would be better if they still carried Pentax equipment.

Great place to get pro equipment and production advice.

Great instructions regarding the operations of a video 📹 camera.

Always a pleasure to work with the folks at Dodd Camera.

My first visit was simply horrible...I went back and explained to the salesman and he apologized and made up for it ten fold and Im a happy camper 🙂

Helpfull information! You ask guestion! Your will get a honest, helpfull answer!

I’ve been shopping at Dodds since 1983!I normally do my research online, then I shop at Dodds. It’s not only about buying local as much as it is about when I need it NOW, they’ll get it for me now - always.

Only true professional large scale selections camera store in Cleveland area.