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Magic Micro Inc
26055 Emery Rd i, Cleveland, OH 44128, United States
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Magic Micro Inc
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Ro
Review №1

I purchased a Magic Micro Intel I9 about 2 1/2 years ago to power my graphic intensive golf simulator. My Magic Micro has been a work horse with zero down time. I attempted to make some BIOS adjustment and things got a little sideways. Magic Micro Tech Support got me back on track in less than 24hrs.My PC purchase has been one I DO NOT regret. If you are looking for a fair priced, reliable machine to power your needs, Magic Micro is the way to go!Thanks Magic Micro!Roger C.Albuquerque, NM

JU
Review №2

Im happy how everything turned out, I thank the team and especially Elena who helped me with everything. Thank you

Va
Review №3

Been using them for my PC building needs for over a decade now. Was introduced by a friend to another company this year. Comparable prices to the competitor but the competitors turn-around is four times longer at best!I always knew you guys were the best. But now I can prove it.

Cy
Review №4

Great service and a fantastic computer! Thank You! ❤️

Sa
Review №5

I had one barebones system built for me, the prices are reasonable and they tested it before shipping, I love my new rig!

Ki
Review №6

With the Great Chip Shortage of 2021, I cannot believe that Magic Micro Computers is still selling pcs under $600, if I were them I would reserve ALL of the graphics cards for higher priced units. I am impressed with my purchase & will be back.

Sh
Review №7

I would never recommend this place to others and the person who recommended this place to me and others will never do so again. I am giving them a 1 star since it wont let me give half or zero! I recently ordered and received a computer from them. After hooking everything up and turning it on, my monitor would not come on. Tried plugging the monitor into both the graphics card and onboard slots. Nothing. Tried this using 3 different VGA cables and 2 monitors. Then opened up the computer to see is something wasnt plugged in. The guy I work with (who was the one who recommended this place and also builds computers) pushed on the graphics card and snapped it into place. We thought the problem was solved but still nothing from my monitor. I called and left a message for technical support. As we were sitting trying to figure out what else could be the problem, I realized that my computer had NO memory sticks in it!! No wonder my monitor isnt showing anything. I double checked my order to make sure that memory was on the list. It was. I tried calling technical support again. Just the answering system so I hung up and dialed customer service. The woman I spoke with was not friendly at all. All she said was that I ordered Windows 10 so there had to be memory there, hang up and call technical support. I said no one answers. She rudely said well just leave a message. I call and leave a message and wait. Finally get a call back. Im not sure how this guy works tech support. I got told that it happens in shipping that a graphics card can come loose and that sometimes the memory stick can get knocked out while being bounced around. Really!!?? They snap and lock into place! I was told to tip the computer back and forth to see if the memory was laying somewhere in it. My next wonderful piece of tech support was to unplug the computer, turn it upside down and shake it to see if the memory would just fall out. As the side was already off the tower, I can look and see that its not there! So now Im told to take pictures from lots of angles showing the empty slots and send to the RMA department. I got told that IF customer service approves it and IF they have one in stock, they will send it out. I said no. You will call me back and I will drive over and pick one up as the store is 20 minutes from me. This was on Friday. It is now Tuesday. I have heard nothing. I called yesterday and still no call back. I had to pull from my computer at home to get the computer at work to turn on. After finding no RAM whatsoever, I wasnt even sure if I had an OS on the computer. Amazingly I do. But now I am super angry that I am out memory on my computer at home and they have my money for memory that should have been there in the 1st place.

Jo
Review №8

I love my desktop. I use it for hardware-intensive videogames, production software, live-streaming services and much more. My computer consistently performs like a charm. My investment with MagicMicro will pay itself tenthousandth-fold, and not to mention the excellent service I received during the worst time of the coronavirus pandemic. Elena was punctual, kind, and courteous in our emails. It is very much a pleasure to have another human on the other line, compared to mere lines upon lines of code.

Cl
Review №9

So i ordered a new computer from them. got a call, the only Aorus board i wanted was bad, they shipped in a new one and a week late i have it. they did a great job. elena in sales made a few recs which i am now glad i took made for a very nice system.

Ep
Review №10

We needed a rocust video editing machine for the church as quickly as possible. Dells delivery quote was over a month. Magic Micro was able to get us a beautiful custom built machice within a week (7 days). We were able to get exactly what we needed. Custom building a machine on their website was extremely easy and their customer service is quick to respond. The price and delivery came way under Dell. And the our machine beats Dells specs. I will definitely use them when I need a new Gaming PC. Could not be happier!

Jo
Review №11

WOW ;-0 AMD RYZEN 9 3950X 16-Core 3.5GHz (4.7 GHzTurbo) w/ 128GB (4x32GB) PC4-25600 DDR4 3200MHz DualChannel What a powerhouse!

Ca
Review №12

Ordered a build with a 8 gb video card. They didnt have an 8gb so they put in a 4 gb and were going to charge me the same price and hope I didnt notice after I seen the receipt with the updated specs. I called and the sales lady got an attitude about it and asked if I just wanted to cancel the order, probably to make it easier on herself, so I did. A week later I get an email from FedEx saying my package was being delivered. The lady never cancelled my order. A huge hassle trying to get my credit card company to refund my money and get FedEx to return the package back to them. A horrible experience and I will never buy or recommend this company to anyone. Wish I could give 0 stars. Pathetic company and customer service.

Ol
Review №13

The customer service at Magic Micro was great. They helped me design a system that exactly suited my needs, even though Im not a gamer and most of their stuff is higher end gaming rigs. They worked with me to get just the right stuff for the graphics and digital art I make. Im very pleased with the computer I have now.

St
Review №14

Great experience shopping with Magic Micro. Helpful building tips without being pushy. Its been over 5 months since I received my computer and it has worked flawlessly.

Jo
Review №15

Bought a computer the end of January 2020. It was a little troublesome but I kept trying to find the problem. Long story short, had to take the unit back for repair the end of June 2020. It was determined the motherboard was bad. The board was replaced under warranty. Computer works great now. This company could not have handled the problem any better. 5 stars. Would give them 10, but thats not an option. Good people, couldnt recommend more highly.

Le
Review №16

Second computer bought by me. Worked great except compatibility issues with hardware and Windows 10 Pro caused constant crashes using internet and others programs. Called Magic Micro and when issue could not be resolved by phone, they suggested I return the computer and they would build me another. They sent me another and upgraded the hardware without additional costs to me, and they paid the shipping. I love my new computer. It never crashes and runs great. I rate Magic Micro five stars in every category.

Ro
Review №17

I love being able to choose which parts I want in my computer. Thats the way it should be. It was so easy a caveman can do it. :-)

In
Review №18

The best ever service. Go Magic Micro!!!

An
Review №19

I have purchased 3 machines over a number of years and the service has been excellent. High end parts burn tested and whenever there was an issue with my configuration I was offered higher rated parts if the ones I selected were unavailable. Rapid delivery with very friendly people.

Jo
Review №20

The salesperson was VERY helpful in assisting me on deciding what type of system I should get and suggested options which turned out to be perfect. I am very happy with my purchase!

Wh
Review №21

A great place to design and get the computer you want at a reasonable price. A little upsell involved but not pushy. Turnaround time is reasonable and you get what you asked for. Ive shopped here twice over several years and have no complaints.

Pe
Review №22

Love doing business with Magic Micro!Incredible prices with super service and incredivle machines!Thank you-I never have a reason to go anywhere else and have recommended many people to go here. Everyone is amazed at the super low prices while maintaining the absolute best parts and products!

Le
Review №23

Customer Service is what its all about these days. Thank You Elena at Magic Micro. I appreciate the advice on my new computer. I used to build all my own computers, but never again. Magic Micro is GREAT.

he
Review №24

Bought a computer that had a defective video card went to some trouble taking apart the pc and figuring out what was wrong with one of their reps.. had to send back the part and put the pc back together, asked for a very small partial refund since I paid for fast shipping and for them to put my computer together which i had to do at the end and didnt get to use it after almost 2 weeks... spoke to Max, he wasnt too helpful definitely needs some customer service skills!

Ja
Review №25

My Ryzen 5 CPU 6-core system with a 2070 RTX GPU and 32 GB RAM desktop is working great and has helped me improve my streaming quality on Twitch! Thank you!!!

Ri
Review №26

Beautiful System, Works like a Charm

ic
Review №27

Its been over 6 months sense my last order. The PC is doing real good. I do have some issues with the USB ports, That some of them have failed. Other them that Im real happy with it. I plan on getting another PC next summer.Thank you very much for good products and support from. (Andrew) or (Andy)

Al
Review №28

Ive been using MagicMicro for several years now, at least 10, and they are always on point, they know their computers and configurations/incompatibilities and rest assure they will build you a great machine! Thank You - [email protected]

Br
Review №29

A good place to get a custom built computer for a good price. Their team answered all questions and even helped suggest a couple good tweaks.

Be
Review №30

Really great computers for the price. Also if you have a problem, they will help you very much. Love my PC and lool to buying another gaming one soon😏

Op
Review №31

The buying process is good.. Expect a little after purchase/ during the build, up-marketing (still cant understand for a custom build why cheap thermal paste is even an offering) and half the year later.. a little ratings pimping - which generally goes in the spam bucket but I got a good computer.. good communication during the build so.. 4 stars

Gr
Review №32

The processor came loose during shipping and Max helped me reinstall it. What a great guy.

Ch
Review №33

Everything went great. I have ordered from them several times and will continue to recommend them to friends and family.

Be
Review №34

8 Years ago, I had a computer build by Allpczone-Computerlx.comThey were very helpful and gave me good suggestions what computer I needed for my photography work.Now after 8 years and needing a faster computer, I called the same company again but heard that they had merged with another company and it was now called Magic Micro. For me it seems the attitude has changed and the sales rep Elena, instead of giving advice about say the best motherboard to go with AMD Ryzen7 for photoshop work, there was a lot of pressure to buy extras.A few other things that also are not right to me:The computer I bought 8 years ago came with a certificate with the stated warranty of 3 years. The $1630 computer I bought now was advertised on the Magic Micro website with a 3-year warranty, but looking on the invoice after I bought it, it states that all items carry a 1-year warranty. (Not very reassuring).After losing electricity while using the computer, (yes I use a surge protector), when I could turn the computer back on again a few screens started flashing by and a text came up that I had to click F5 or F7. This brought me in the Bios and I knew I needed technical support. After I called Magic Micro Technical support and told him what was going on, he told me to call ASUS, (the motherboard maker). When I reminded him that I “SUPPOSEDLY” should have lifetime technical support, he started to help me. Soon I did not feel that he was the expert I needed and asked if his supervisor could call me back. He told me that the head technician would “PROBABLY” call me back later that day.That is now more than a month ago and NOBODY from Magic Micro has contacted me. The start-up time for my new computer is about the same as for my 8-year-old computer about 35 sec.To bad the whole Magic Micro experience was not great and I think they can not be trusted to follow up on problems.

Tr
Review №35

I had a great experience with no trouble at all! Very easy to work with, and they helped me choose what would work best for me.

er
Review №36

Love it. Quiet, fast, and so much more. This is the 3rd computer I have bought from magicmicro.com in the last 15 years and as always, I am happy.

Wi
Review №37

My new job.

Ro
Review №38

I ordered a PC to replace my 12 year old desktop PC that had been reduced down to a barely functional Plex Server. What I ordered from these folks was a bit overkill for what I needed it for, but i like to get long periods of usage out of my electronics, so it was worth it to me to go a bit extreme. Everything was received exactly as described when it did arrive. The only issue I had at all was due to FedEx, and Magic Micro actually went above and beyond by refunding me what they paid for shipping just to accommodate FedExs mistake. Id buy from them again if I needed another PC product, for sure.

Jo
Review №39

I am very pleased with my purchase. Assembly, delivery, quality of fit and finish was excellent. Even with the elapsed time since my purchase, my system continues to perform at a faultless, high level. My only caution is the the web site configuration selector can be a challenge for someone with a bare level of computer knowledge. It does help to understand how key components go together, and, how even the most basic selections impact performance. On my one call to customer service, I found the level of knowledge of the staff exceeded my expectations. I would not hesitate to purchase another system again, and, would recommend Magic Micro to others.

Pa
Review №40

I have purchased my last three builds from Magic Micro, and they have always been great. Service is spectacular, and they are very timely. On the last build, they called me to make a suggestion in my configuration that saved me money, and upgraded my performance. For small amount of extra cash to have them do the work, its definitely worth the value.

Ry
Review №41

Their sales rep reached out to ensure some components I had considered were appropriate for the system I was interested in and was very helpful in prioritizing some components over others.

An
Review №42

Ive purchased 2 systems from Magic Micro since 2014. Ive had excellent luck and usage with both of them with minimal issues. Will do business again when the time comes.

Do
Review №43

Great customer service,very helpful and go above and beyond to help. Thank you to a great crew

Br
Review №44

I NEVER give anyone 5 stars. Nuff said.

ru
Review №45

Magic Micro is a great place to shop for a computer. I saw that they were selling a bunch of computers on ebay, I normally shop for everything online and save money. But because they were local, I went there in person to create my perfect custom desktop computer for home. I was not disappointed. I got great price, great advice and I have come back for upgrades or repairs over the years. I just brought it back with me and they diagnosed and fixed it right there, pretty much the day I needed. I highly recommend Magic Micro to all my friends and family.

Ch
Review №46

Amazing.I take very good care of my custom built desktop and it still works beautifully almost 3 years later. It was worth the extra money to pay for them to build it for you. Rest assured to the pros and beginners out there you can trust them to direct you to the right parts you need for the job and build your computer and ship it to you safely.100% recommend this business to anyone asking about building their first dekstop.

Da
Review №47

I have ordered several custom computers from them and they always follow through. The interior always looks professional and clean when it gets here. They have all the parts and know how to put it all together so when you get it all you have to do is hook it up and go, just like I like it. Great job MM! (btw I am fairly hard to please when it comes to these kinds of things so it took me a while to find a good company I can trust)

Ra
Review №48

So, I bought a computer here and it shipped, but it wouldnt turn on. I took it back and they repaired it for FREE! Amazing company, I recommend it!

Ka
Review №49

I like this company, because I can spec what I want & let someone else, with more expertise than me, build it. This is the third system I have bought from them, and I am very pleased with it. It is exactly what I wanted.Had some communication problems with customer service this time around (so 3.5 stars) and really stellar assistance from tech support (5 stars), so averages to 4.5 or better...Would order from them again, & would recommend.

sa
Review №50

I got a custom computer dekstop from Magic Micro and I love it. I enjoy the fact that I have the top of the line generation of hardware and can upgrade later. Worh the 500 dollars now. Loved the custim build options! Its a computer worth investing for many years to come. Everything was clean and packaged right. Will continue to be a costemer with Magic Micro with future upgrades on this PC. :)

Ma
Review №51

I have gotten my computers built to my specifications since 2004 and they are very good in what they are doing, uses the best parts and are professionals. I would go to them anytime for purchasing custom-built computers at reasonably price. I also have been recommending them to my friends.

To
Review №52

Great products, knowledgeable staff, and excellent customer service

Al
Review №53

Very good experience. Computer runs great would recommend to anyone looking to get a computer that you know what kind of parts are in it. Dont get fool by computer brands you pay more at the store for something that has inferior parts and is designed to fail. Design it yourself with quality parts and it will last.

Be
Review №54

They were above and beyond helping me tweak the specs for my computer I was building out. When I got a bum graphics card they made it painless for me to get a new one sent out. Would use again and recommend.

Da
Review №55

Whilst there were some issues that may have been more difficult to resolve had I not as much experience building computers myself, my experience was positive; the issues I did detect were resolved quickly and without trouble.

Gr
Review №56

Good value. No problems, and lots of good reviews from others customers.

Ri
Review №57

I have been getting my gaming PCs from Magic Micro for several years. They have always built the gaming rigs to my specifications. They have decent prices on components. And they offer advice as well as good service should there be any issues. Which there usually arent.

C
Review №58

Excellent pcs. I have bought 2 computers, both worth thousands, and they have delivered both times, plan to buy my third work pc here. Overdue review, but really worth it and great customer service

Ma
Review №59

I had a computer problem when I tried to do a Windows update...Caused me to totally crash and was unbootable...called your technical service and they got me back up and running (albeit by having to reinstall a new copy of windows). Rotten Windows autoupdate. Awesome service!

JN
Review №60

That was the first time I ever bought a custom PC online. The shipping was fast and well packaged. I ran into some software issue and emailed them. They called me and helped me out. They were so patient and so pleased to work with. Problem solved. This is a professional company. I will recommend to everyone I know.If someone says avoid this company..... wells, I guess the problem is because of that person trying to fraud them or to take goods without paying.

am
Review №61

Well built and priced competitively. Highly recommended.

Na
Review №62

Great PC!!!! Everything expected!!! A great way to save on a custom PC.

Za
Review №63

I ordered a pc from magic micro and I was surprised at how fast it shipped. Their technical support was awesome and had a lot of help. Will recommend them to anyone else.

Da
Review №64

Overall – 5/5 stars, ExcellentAfter ordering my new custom desktop computer configured just the way I thought I wanted it, I got a very nice phone call from Elena. The purpose of the call evidently was to verify what components I had selected, and to ensure all of them worked together.Good thing she called! I had selected the wrong motherboard for what I wanted. Elena reviewed the entire order and made some suggestions for me. Generally, I do not like the “upsell” that you typically get from a supplier, but in this case it was very helpful. She even looked up my existing video card to ensure compatibility with the new system.My order was ready to ship in about a day! I then got a call, that they had realized the case had a scratch on it, and there was not an identical case available. I was fine with whatever they would provide, but I thought the way they handled this was very good.I received my order sooner than expected, and am very pleased.

Tr
Review №65

Overall it was a good experience. They did ship the computer with the incorrect graphics card so I had to send the card back and pay a $300 deposit while they shipped me the correct card. I eventually got the correct card and my $300 back and they apologized for the error. The error was caused by a bad description on the webpage and a design feature they were unaware of (I needed 4 HDMI slots and it came with only 3 + a display port).

Ka
Review №66

Computer worked great. We needed some technical assistance on a few items but it all worked out. We are pleased with the computer.

Ga
Review №67

The service is Amazing, and so are the prices. The fastest/lowest priced gaming pc you can buy is at least 800 dollars or 1000. So Id suggest saving up some money.

St
Review №68

Good communication. Computer worked flawlessly. I usually build my own but I got lazy and this is quite a viable alternative, both with regard to quality and price.

Gi
Review №69

Great prices and excellent customer service.

Ji
Review №70

Great customer service and a great product!

Me
Review №71

Very helpful. I was able to get just what I needed. Am planning on purchasing from them again for my computer needs.

Ji
Review №72

I bought a $1300 computer from them over a year ago. The experience wasnt good.When ordering I spoke to a person named Elena. I had several questions. She was unpleasant until she realized I was really going to order when she changed from a witch to a princess. That should have been a warning but a friend who had a good experience gave me the name -- but as it turns out the name was not the same -- when I put it in google this outfit came up. Apparently, instead of a name change, a less than ideal company had bought the name of a good company.They got all the parts right (I custom configured it) but the assembly was less than good. I had to rework some of it after it came. One fan wasnt connectedWhen I called about my first & second problems I got this hostile tech who acted like I was ruining his life. I learned what I needed to fix both problems but only after a fist fight on the telephone.I had third, more critical, problem I would rather not have fixed myself but I would have had to pay shipping for the entire mid to full tower case. So, I gritted my teeth, diagnosed and fixed the problem. Took me two tries because there was a defect in the case.Also they left out a plugin card I had specified. They mailed it to me. Meaning *I* installed it, but it has never worked. May have been a bad choice case, or could be their wiring, but I had to open the case just yesterday to get a drive working again (Id had to do this before).Off the shelf computers are getting so cheap and with the movement to laptops, pads and smart phones fewer people are assembling computers to spec any more.I wont go back to them unless I have no alternative.

Je
Review №73

Theyve built at least five custom computers for me over the past ten years. Never an issue as long as you equip your machine with quality parts. Competitively priced.

La
Review №74

Purchased barebone Desktop from them on eBay(their account Magic-micro), power supply failed after 5 months on one year warranty, they did not even bother to reply to my request to them on eBay, No reply to BBB request either, so you are on your own even under warranty, don’t make the same mistake I did, stay away from this company and spend your money elsewhere that at least have customer service after sale.

To
Review №75

Great system, been overworking it for almost 2 and a half years without a problem. Still runs like new. Best system I ever had. Looking forward to the next one.

Ja
Review №76

Magic Micro built me a custom machine - a VERY complex and sophisticated configuration. When it arrived, one of the five drives SATA could not be found (hot plug .) The tech spent hours on the phone with me debugging (I am an engineer) and when we couldnt get it working, sent me shipping instructions. After sending it back (on their dime) they discovered an obscure BIOS setting for the m.2 SDD. It was shipped back running like a top, and has not failed in several years. This is my second primary desktop from Magic Micro (the first is still running for a friend) after nearly 10 years. Id never THINK of buying a machine from anyone else.

Jo
Review №77

Purchased a barebones setup because I had components to use. After an intial difficulty with a defective part, the team was able to get me up and running smooth in almost no time at all. I appreciate a company that responds in a quick manner when something goes wrong, and MM hit it out of the park.

Ro
Review №78

I was very pleased with the quality, price and timing (from order placement to deluvery) of my order. The follow up attempt to up-upsell wasnt a bad customer service experience, I just dont prefer them. Additional info was appreciated but just not my cup of tea.

Ja
Review №79

When I was looking around at building a computer, I started with one that was already built, but then changed it up. I dont buy them every year, so wanted something good, but over the past couple years, I havent kept up with all the new stuff, and what was good or not. when I called, the person went threw my configuration, and made suggestions. She didnt suggest the most expensive things. she asked me questions, and gave me suggestions based on my answers. the computer arrived a couple days before I thought I would. When I set it up, and turned it on, I thought I was in trouble as I needed the windows key, but didnt know where it was or anything. I called them again, and got sent to the tech department. The person that took the call was able to look up my computer, and even sign into my computer using teamviewer, and put my windows key in for me. He even wrote it in notepad for me, and saved it to the computer so that I would have it in a format I could read. This company will continue to have my business, annd when someone asks where they can get a computer, I suggest this is a very good option for them.

Dr
Review №80

Ordered a desktop computer for my son as a Christmas/Birthday present. Ordered online and they called me to confirm and tweak the order to make sure everything worked for what he was going to use it for (gaming and graphic design). We received the cpu and had a couple of questions that were taken care of over the phone. I recommend them to anyone looking for a custom computer for a great price!

Jo
Review №81

Bought an item from them on eBay. Product to is well packaged, in brand new condition. Price was very reasonable, and shipping was quick.

Mi
Review №82

There always seems to be a problem with this company. Use them at your own risk. All nice to make a sale but total jerks when they have to fix something they sent broke. I just received my computer back after the 3rd try, it worked less than a week and now wont get past bios. They have refused calls and even hung up or put my call through to never land.I REPEAT DO NOT BUY FROM THEM. Do not listen to Tom hes the worst.

Ca
Review №83

I got a custom- built system and advice on how to make it even better, for a great price. Highly recommend.

Ma
Review №84

Excellent customer service and great prices too. I am very well satisfied with my Magic Micro computer!

Ar
Review №85

My experience with Magic Micro was not a good one at all! To start, I ordered what I needed to build my first computer. My IT guy picked the pieces I needed and gathered them up at checkout and made the payment, easy enough right. Got confirmation through email all was good, so I thought . Three to four days later I havent received anything about the order so I checked my bank and the money was still pending so I called them directly. A lady answered the phone, she stated her name was Elena. I asked about my order. She said they were busy picking the order and when its built they would contact me. I was like no, it said in email 2 to 3 days if its just parts and I paid for 2 Days shipping as well. She began to argue, We dont send parts we build them here! I answered well we didnt know that and why are you being rude. She argued more with much unprofessionalism. I then stated just refund my money and she said already the payment cleared. I checked my bank and I was charged twice for the order. I called back she answered again. I explained to her she charged me twice for the computer. She hastly said it must been a glitch in the system. I advised her to fix it, 2,784 doubled isnt good to my account. Called my bank tried to explain and my card got locked had to wait on a new card. I did call back and spoke with a guy from assembly. He was real cool. He explained to me about there process and made me feel better about having them continue to build it for me, despite Elenas attitude. Meanwhile they are building my computer and I wait 5 more days and on the 26th, Elana upsale me on heat paste and heat shrouds around 108 bucks and waiting till August 2. I finally get my package just to find a huge puncture in the side of box. Very little packing in a thin box. 60 pound computer in just a thin box. Well driver was like it shouldnt hurt it. I open it up and big dent in side of my computer it was awful. My first real expensive computer just looking like a car crash. Contacted Elena and she sounded the same snarky that she will send a repareplace panel. Im like will there be an email or time frame and like nothing but yeah email, and hung up. Not a good experience at all. Had I knew this would be such a hassle I would not have purchased my computer there!! If someone is going to spend alot of money, your service should exceed that customers expectations. Im still waiting on a replacement door for my computer hope they make it right. I will continue to write about my experience with Magic Micro computers and give full review on the PC itself soon.

Jo
Review №86

Great online service! Bought a laptop from them and they had the best price and service

Ne
Review №87

I had called on June 30, 2016 to order a custom built computer, and the person I spoke to was Elana. After speaking with her numerous times I placed the order. I called back on July 5, 2016 to cancel the order as it appeared it was not going to ship for another 1-2 days at best.Once I advised Elana that I wanted to cancel the order she became a totally different person than the nicer person that I had originally spoken with. She actually became hostile like in her response to cancel the order.Since I received this response from Elana even before the computer was shipped to me, oh how thankful God watches out for folks like myself.This order was for a computer with Intel I5 processor and I was able to purchase a desktop computer with Intel I7 processor 3.4 Ghz for over $225 less.

Ed
Review №88

Being able to pick and choose and see the cost difference at that moment is big, and thats why I chose Magic Micro.They sent me exactly what I asked for.

Ph
Review №89

Best place to have a computer built can customize and add your own components if they dont have it listed

fe
Review №90

Why do I like Magic Micro? Let me count the ways.First let me say I used to build my own computers. Id spend a lot of time researching each component then ordering each and finally putting them all together. Why? Because I wanted my computer to customized the way I wanted.Enter Magic Micro. They make customization EAZY! And they always include links to the web page of each component so doing in depth research is a snap.Dont know anything about computers? No problem they have many machines in the store ready to go from bare bones, to high performance gaming machines and almost anything in between. And each of these can be customized with no hassle.Got your eye on a particular machine but think you might need more RAM, no problem scroll down the page and just add more ram from the drop down. The best part here is nothing in the drop down will be incompatible with the rest of the machine! They have done all the work for you so only things that will work show! You dont have to know if the mother board will work with a ddr4 ram stick. If its listed it will work. All the pain has been eliminated.|Are you a power user ? Want to build your machine from the ground up. They have you covered. Pick a bare bones machine and customize every single component. When youre done the store will create a new eBay page matching your exact specs and you can just hit “buy it now” and youre done.Maybe your trying to figure out what mother board to get or what case you might need. They will provide all the links to go to the manufactures web site so you can easily read all about whatever you are looking at.Once youre done, they put it together for you and test it. Then it arrives at your house ready to go. They also include all the instructions and disks that came with all your different components just in case you need them.I have ordered my last 5 machines from Magic Micro and Id never choose to look anywhere else. Id give them 6 stars if that were an option.Give them a try, you will not be disappointed.

Br
Review №91

The computer has done well, Im not pushing it as I thought I might doing video editing, but Ill get to it sometime. I am disappointed that I cant get my office 2010 Outlook to work. Im not blaming MM, but it is disappointing nonetheless.

Sh
Review №92

I loved the variety of editions available but still wish there were even more

Ed
Review №93

Extremely fast delivery. Item as described. Will buy from again!

Gi
Review №94

Excellent customer service, excellent machine build delivered...will be di8ng mire business with MM. Totally recommend them!

Da
Review №95

Excellent quality, expedient support and awesome value!!

De
Review №96

Great experience. Timely. Great communication.

Wi
Review №97

Ive ordered twice through MM, The 2nd time the PSU died within 24 hours. I shipped out on Monday and they paid the shipping and I had my computer back before Friday..I will buy again.

Vi
Review №98

Bought several machines from MMI, all experiences were great!

S
Review №99

Have enjoyed my product since the day it was delivered!

St
Review №100

Very upfront and helpful in building your computer.

Information
24 Photos
100 Comments
4.7 Rating
  • Address:26055 Emery Rd i, Cleveland, OH 44128, United States
  • Site:http://magicmicro.com/
  • Phone:+1 800-964-2761
Categories
  • Computer software store
  • Computer store
Working hours
  • Monday:10AM–6PM
  • Tuesday:10AM–6PM
  • Wednesday:10AM–6PM
  • Thursday:Closed
  • Friday:Closed
  • Saturday:10AM–6PM
  • Sunday:10AM–6PM
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Assembly service:Yes
  • Repair services:Yes
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