My vehicle (g37) is over 10 years old. I have many references for comparison. This service center definitely cites not needed/ great to have services as critical and attention worthy and prey on people like me who love their cars. Ever since I started going to this one (as this is the closest to me), my car servicing bills have skyrocketed. I have always taken my car for servicing at max every 6months if not sooner over the 10 years to different infiniti centers in the west coast and east coast. My car drives great but servicing visit costs have seriously jumped manyfold. Once or twice you can have an expensive service but not every time. I know they are conning me but I dont have the perseverance to prove it. I am never buying an infiniti and now i can see absolute merit in the way Tesla handles things : No middleman.
Lionel was great to work with. He made sure I left there a happy, safe Infiniti owner!
Ripping off people even if u have warranty. Asked me $170 just to take a look the car
Been going to this dealership to service my QX for the past eight years. Excellent service.
They were very kind they explained us and guidance in the best way! We are very happy and satisfied with our new car 🚗
Always a good service experience.
Very satisfied with the service and the gentleman that spoke to me.
Came here for a diagnosis of a car i recently purchased. James in the service department was super helpful.
He was have good to me ..
The management and staff at Fette Infiniti are wonderful. It is always very easy to make appointments and get service done on my vehicle. The staff is also very courteous and accommodating and I would highly recommend them to get your Infiniti serviced!
I went for an oil change. I sat there for 3 hours. At the end the guy said I was listed for a drop off. But when I booked it I specifically told the woman that I was waiting.
Experience was good, their service was very fast
Great service department
Great service
Not the greatest experience today
Excellent
Never scheduled
Some an