WOW! Staff was incredibly friendly, generous and helpful. We loved kayaking in this area!! We felt it was so beautiful and tranquil. Water was calm. Tandem kayak was great and reasonable for the hour! We loved being greeted by Cooper, their daschaund too :) Overall, cant say enough good things about Indian River Marina & Kayak! Thank you guys!
I stopped in on a busy Saturday looking to purchase my first kayak. Despite the steady flow of rentals, the owner took ample time to help me. I was able (and encouraged) to try out a few different models, without feeling any pressure. The owner even helped me load and secure the kayak in my truck. Highly recommended. I wouldnt go anywhere else!
I have taken two groups of seniors to here for a large kayaking reservation of 20 people and they were amazing! Very COVID safe, helped everyone get in and out the kayaks, and sent a staff member with us to make sure everyone was ok on the water.My next day off I had I took my husband paddle boarding. We loved it and was able to take our dog with us which was amazing. We ended up buying a used paddle board and they were so generous with us.
I visited over the weekend with my dad to purchase some kayaks. First off, the fact that Indian River will let you try their kayaks out on their salt marsh before purchasing is amazing. It helped make our decision easy without second guessing if wed just spent a lot of money on purchases wed regret. But more than that, their customer service was spectacular. We worked with Sarah, who answered all of our questions (and we had a lot!) with patience and good humor. Chris, the owner, popped in and out to check on us with genuine friendliness that youll never get at a big box store. The folks at Indian River were happy to share their knowledge with us, and we walked away very happy with everything we need to spend more time on the water. Though we werent doing rentals that day, their prices for rentals are very reasonable and I will likely be back with friends who dont own kayaks themselves.
Purchased a Stellar sea kayak at this well run marina and kayak store. Several brands of kayaks available for purchase. Rentals and organized trips during the paddling season. Boat slips available, even a cute Airbnb apartment on the premises. Chris is the owner, a helpful and friendly guy.
My husband and I tried it for the first time last summer. We had an awesome time and kept coming back during the summer. Great team and quite affordable. We have been waiting to go back and will be there for sure starting this Memorial weekend.Hope to see you there! 😎
Enjoyed kayaking. Only place we could find that wasnt booked up on a holiday weekend. They took good care of us!
Rented kayaks here and had a great time. They have maps in them which is very convenient
If I could give this place more than 5 stars I would. This is a great small business. Everyone was so helpful and friendly. They helped me with purchasing a kayak I’ve had my heart set on for so long. I’ve looked for it for months and couldn’t find it anywhere. Indian River marina and kayak was great and the transaction was very smooth. I highly recommend this business to anyone looking to buy a kayak. They even loaded it on my car when I got there! This place is amazing!!!
This is our favorite spot to rent kayaks in the shoreline area. Very scenic area, tons of wild birds, large area to kayak ... even access to the beach!
After talking with the owner on the phone, I was instantly sold on buying my kayak from them. Seemed intent on getting people the correct boat for their needs, not just trying to flip kayaks, They graciously set aside multiple kayaks for me to test, and then when I arrived, the owner helped me secure it to me roof, taught me how to properly secure it for the future and was extremely friendly. Would highly recommend this shop to anyone in New England.
I had a very good time here. I used to go to Paddleworks but they closed so I was glad we had an alternative to get out on the water on stand-up paddle boards. I had a chance to meet the owners after we got back and we had a nice conversation. The only question I had for him was do they ever run out of boards? He said, very seldom. The parking starts to be a problem before they run out of boards. As an extra surprise we discovered they have an outside shower and two changing rooms. Nice.
Purchased kayak from Indian River, the price was very good, as was the staff, Sara imparticular was extremely knowledgeable and helpful with testing different kayaks and all aspects of the purchase.
Fantastic store, carries allthe top kayak brands, super friendly!, Ive been kayaking x20 plus years. Just bought a Perception Joyride12, can’t wait to try it out. Easiest purchase ever🙂
I had been told they had closed due to the pandemic. Obviously they had not. They were responsive and helpful, even willing to answer questions and give advice after my purchase.
Great experience and nice people
Despite living further south on the Connecticut shoreline, I willingly drive nearly an hour out of my way during the summer to kayak through this marina. Chris is a fantastic owner; affable, respectable, and warm. He remembers his customers by name, and is highly considerate. The rates offered are outstanding for the shoreline, and the river allows for both experienced and novice kayakers and paddle boarders to either brave Long Island Sound or enjoy the peaceful river alone.The special events offered such as sunset paddle in full moon paddle are well organized, comprehensive, and just plain fun. This is the first place I tried kayaking, and thanks to the staff and the location, I’ve been hooked for a few years now.
Amazing service and everyone was super knowledgeable when I had questions..
I LOVE this place!! The owners and staff are so kind!!!!! The atmosphere is friendly and inviting! The kayaks are clean and well cared for! My boyfriend and I drive 1 hour and would not choose anywhere else to go! 10/10 recommend!
Indian River is not only a spectacular location for water sports, but the owners are the most wonderful people. They were so helpful in getting me the best kayak for my budget and skill level, teaching me how to load and strap it to my car, and overall just so friendly and genuine. You feel like a neighbor or friend, not a customer. I will always shop and recommend IRMK.
Staff was excellent. So polite and helpful. Great for a first time kayaker on the ocean. You are near a marina so there is some boat traffic but they were respectful of the speed and people kayaking. Small beach to stop at that is private and accessible to kayaks.
Super friendly staff and great location to rent a kayak. I have been here quite a few times to rent a kayak for leisure. The staff are always helpful and kind.
Indian River staff was great! Online rental was a breeze. Great location and not super challenging if you’re new to kayaking. Really great time!
Great place. Reasonable rental prices. Largest kayak dealership in Northeast, I am told. I rented 2 and ordered one!
Fabulous staff! Very pleasant and helpful... clean efficient safe... relaxing...so glad I found this gem of an adventure spot!!
Great staff, nice boats, nice launch
Great location good prices great boat although the tandem I rented, heavy uncomfortable, Although a quality boat just not my thing. Younger employees who were super helpful nice and respectful but could use some deeper kayaking knowledge.
Great people. Bought some used gear there. They were friendly and helpful. Delivered to my home and helped unload. Will definitely be back!
Fantastic customer service
We have 4 children and just moved to Westbrook from out of state. Indian River is the place to go for all of your needs. Sarah is a gem! She helped us pick out just the right kayaks, paddleboards, life jackets and paddles. She gives her undivided attention to each customer. Chris, the owner, is also terrific and knowledgable. Great friendly people who obviously love what they do. We would highly recommend Indian River. Having lots of fun. Thanks Indian River!
We had a great first experience with Indian River! The owner and staff were extremely polite. Beautiful area, great price and very clean. Thank you for a few hours of relaxation! We will absolutely return
This place is great! Reasonably priced and the staff is friendly and informative.
Absolutely awesome. You will be in the water within minutes of arrival. The gear is clean and well maintained. The facilities are clean and include changing rooms and a large bathroom. Perfect for families. Chris and his crew are fantastic. We will be back again!
My wife just bought her first pedal kayak from them, very happy with her purchase on her Perception pilot kayak, if it were not for Sarah we would have brought our business elsewhere, she exceeded all expectations, we highly recommend Indian River before going any elsewhere, we had shopped around but ended back here, because of Sarahs knowledge an excellent customer service, check them out you will be very pleased i promise.Priceknowledgecustomer serviceexceeded beyond all expectations⭐⭐⭐⭐⭐They get our 5 star review.
Chris and his team were so welcoming and knowledgeable. They provided a wonderful time for 35 high school students, many of whom had no previous kayaking experience. I would highly recommend this business to other schools and organizations trying to get out there and enjoy!
Really wonderful experience. Matt and Sarah were so friendly the minute we got there. Excellent customer service as well as making sure we understood the map and areas we could go to. It was a very relaxing and calm environment and the prices were very fair! No pressure or rushing us at all. The location is beautiful and cedar island was so fun to spend some time on. We left there thinking, “wow I’ve never met friendlier people!” We will be going back multiple times this summer, this place is a gem. I highly, highly recommend this place!
Sarah and Matt were probably the nicest people I’ve ever dealt with. The only shop that had replacement parts in stock for my pungo 125 kayak! I will be back!
Fun place to spend a beautiful day on the water. Prices are reasonable for half and full day rentals.
My family and I rented a tandem kayak, single kayak and paddle board from Indian River Marina today and had a wonderful time! The scenery is beautiful and the staff were so helpful and friendly. I would definitely go again! The prices were extremely reasonable compared to other places I’ve gone before. I would highly recommend them!
So much fun! We paddle out to the Clinton beach and hung out there for a bit before turning back. Definitely recommend
Great location and superb friendly staff. Well worth the 2.5hrs from LI
Great place! Chris and Kay did an awesome job showing us the grounds and explaining the near by area. The changing and showing facilities are great. Would recommend going to anyone! Hope you guys win the review tournament
Great, knowledgeable staff. Great prices. Great selection.
Very friendly, great equipment, lots of help. Perfect for an afternoon paddle. Also nice they dont nickel and dime on the time. Seem to just want you to have a great outing, which we did! Highly recommended!
Great times, both times Id been there. The staff were helpful and friendly.
What a great experience ! This place is awesome. The staff is very friendly and helpful. the area is beautiful!! I will be back
Just awsome.. Just awsome.. My buddy Joe keeps his boat at the dock there.. They have a great location and sponsor numerous group events.. The staff is absolutely the best and it is just a cool place to be.. I did not have time for a better review.. But this is a great place to meet fellow water rats.. A good time is promised here.. Well here ya go.. See ya here... I will be back with a more comprehensive review..🔤😎😎😀🐟🐡
Lovely location, helpful staff, reasonable prices. We paid $25 per adult and $15 per kid for 2 hours. Well worth it!
We store our kayaks at Indian river marina so its easy to drive down from Torrington and enjoy a beautiful day of kayaking. Chris and staff are attentive to needs of their guests. Great parking, clean rest room and changing areas. Indian River Marina is the perfect launch into the river, Clinton harbor and beyond. 😎 👍
My friends and I hada great time renting and launching our kayaks from this business. They were very friendly, knowledgeable and informative. They had plenty of kayaks to choose from, ample parking and other items to rent/buy. We look forward to going back and renting from them again.
Very knowledgeable and they sell last years kayaks for great prices
Great spot for Kayak or SUP rental. Its right off a water way which you can paddle around or head out the marina and over to Clinton Public beach. Friendly staff and reasonable prices made for a great day on the water.
Great marina. Really helpful and friendly people. Bought two kayaks there. Really love going there.
Been slipping my small center console here for a few years, Chris and his family are nothing but pleasant and helpful. Would recommend it for a day kayaking or as a season long slip if you can swing it with the restricted draft.
These guys are fantastic, friendly and efficient. Weve been there three times and very much enjoyed every experience. We highly recommend them
Bought a couple kayaks, great service! Will come back for any kayaking needs! thank you!
Owners Chris and Ann are very knowledgeable... great place to rent, buy, or just launch!
Awesome little spot for kayaking or canoeing
My family rented kayaks here last summer. The service was friendly and the kayaking was incredible. Great views!
Very courteous, accommodating and the places you can Kayak too were well worth the time to view!
Clean boats, efficient operation, with very nice and helpful staff. Very pleasant rivers and estuaries. Lots of birds - a couple of kinds of diving terns, egrets and white herons, dowitchers, oystercatchers, and, of course, plenty of gulls, ducks, and Canada geese.
Out standing customer service. Very clean facility, and we had a blast. Would recommend to anyone looking for a nice fun time on the water
I went with 2 friends. We had a great time. The staff was friendly and helpful. They have a nice selection of boats, and the price was very reasonable. We paddled to cedar island before heading over to Hammonassett then back to the marina. This is a great area for novice and experienced kayakers alike. I would go again.
Chris made buying a kayak Easy and fun, look forward to doing buisness here in the future!
Good
I have been kayaking here several times and have always had a wonderful experience. The staff are excellent, very thoughtful and personable.
Very enjoyable kayaking, very helpful and friendly staff and nice facility. Have been back numerous times. And its near Lobster Landing.
Beautiful location, reasonable rates and friendly, helpful staff! Would definitely go back!
Nice and quiet. Great place for the beginners.
Knowledgeable and nice. Great selection of kayaks!!! best on the shoreline.
Chris is fabulous! Always takes care of me and my “sisters” when we go kayaking when we are camping, which is often
Great ownership, absolutely beautiful, looking forward to returning up north to KAYAK. Thanks
Good experience .. good ppl .. good view .. will return again:-)
Very handsome staff
Great people, helpful in many ways.
My absolute favorite kayak spot! Great rates at a scenic locale and knowledgeable staff to boot!
Great service, location and staff.
Great location, helpful employees.
Great place! We even got to see a bald eagle.
A must do!!!! A well run, and very friendly establishment!!!
Very nice and great people
Friendly staff, great quite location
Great people, location, service.
Best selection and service
Friendly honest service
Nice and quiet spot - with Airbnb offer including kayak rental in summer!