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NAPA Auto Parts - Gpc
604 Clovis Ave, Clovis, CA 93612, United States
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NAPA Auto Parts - Gpc

Comments
Aa
Review №1

Its definitely a go to for me. Especially when Im looking for a hard to find part or tool. Napa always has what I need and if not they will order it. They may charge more but its worth it if needed. They have so many stores theres always one near by.Thanks Napa.

Mi
Review №2

Same guy has been helping me for 30 years.

Cr
Review №3

Helpful and friendly staff. They have lots of parts and you can purchase online then pick up in-store.

Ja
Review №4

Over the phone, Steve was very helpful finding the part that I needed for my cars trim moulding clips.

an
Review №5

I usually stop by in the mornings right before I go into work whenever I need something. Jacob is who I usually ask for. He is always super helpful and is such a nice gentleman. I went in last week and apparently he doesnt work early mornings anymore? I got helped by an older man who obviously did not want to help me and he ended up getting me the wrong part... so disappointed.

Ta
Review №6

I waited at the front counter for several minutes with staff members seeing me and ignoring me. I even said Hello hoping a visible staff member would come to the counter, but no luck. Finally, when a staff member came to the front area I asked if I could get assistance. He mumbled something and I said Im happy to go elsewhere if yall want to ignore me. Finally someone came to the counter and offered assistance. He was quite nice and we had pleasant conversation during the transaction where I spent over $200. The owner may want to conduct a refresher on customer service and watching the front counter for customers. Also, anyone could have easily walked in and stolen stuff without being noticed.

fr
Review №7

Went there for the first time. Jacob helped me. I was happy with the service I got. He was friendly, patient and knowledgeable. Appreciated his time. Thanks!!

Da
Review №8

Excellent customer service 😎

Ja
Review №9

Nice place fast friendly service except sold me the wrong hose but thats ok they made it right

Ed
Review №10

Excellent parts supply

Ke
Review №11

Dont advertise ready in 30 minutes if you guys dont have it ready in 30 minutes. Fake advertising.

St
Review №12

We bought an ECM here that didnt work with our vehicle. The guys were very good about the return and we really appreciated that. It took us 7 ECMs until we found the right that would work with the truck. Imagine if we had to pay for everyone of them! Thank you for your great customer service!

Ru
Review №13

Excellent customer and they quality Parts, a d always willing to assist.

Ro
Review №14

Staff is helpful,friendly and complying with COVID hygiene policies.

Bo
Review №15

Good prices and friendly help

Du
Review №16

Needed a cabin air filter and Napa was half the price of the chain parts store. So I was able to get a bottle of evaporator cleaner too.

Jo
Review №17

They are very helpful. Thank you

A
Review №18

Great place to go for all your auto parts. Great service.

MA
Review №19

Always knowledgeable and helpful

La
Review №20

Got what I needed.

St
Review №21

Customer service was horrible at the store. I One clerk started complaining because I was asking questions. Very unsupportive. The clerk said Yelp doesnt make a difference in their business they dont really care about satisfying customer needs. Apparently with what I found out independent NAPA stores cannot give you a refund if you buy things at other NAPA stores. So this was a waste of time drove out of my way 10 miles to come to this store will not do it again do not recommend it. Again rudeness and lack of explaining policy satisfactorily.I received a call from the owner. He was polite and considerate as we talked through the incident. I was very impressed how he handled the whole incident. KC the owner has earned by respect and patonage. Thanks KC, you restored my confidence in your store!

Le
Review №22

They go out of their way to get what you need. Everyone there knows what they are talking about, they are always super friendly and they always remember you! Love it.

Ja
Review №23

Bad vibe as soon as I walked in the door as if they thought I was going to steal something

Mo
Review №24

This is a great place to get great service . They are knowledgeable and very helpful they always have what i need . Its my favorite parts house . I rarely use any other place . Thanks guys!!!

Ri
Review №25

Quality parts at good prices with knowledgeable staff!

Je
Review №26

2 stars for the one employee with courtesy, but I will not be returning.I knew I needed a battery. Had to get a jump to get to your store. Came in and explained to the older gentleman my situation and he said he could test it if he could get the machine out there. He managed to get the tester out to my car, which was in their lot, and hooked it up. It read bad battery. He also said the leads were bad and that they would need to be replaced but no one at the store would be able to install or help with said task. He closes up my truck and took his machine back inside as he watched me get into my car to attempt to start it. It wouldnt. I went back into the store to find anyone who would be able to jump my car so I could go elsewhere to find the help I sought. Apparently this was asking too much of the older gentleman. Fortunately, there was a man working there with the grace to go get his own truck to use jump my car. Had it not been for him, I would have needed to ask the only other customer in the store who had already exchanged words with the older gentleman about parking in their lot but visiting another establishment before shopping at NAPA. After the threat to have his vehicle towed, he did his shopping anyway. Maybe he would have helped me jump my car? Or I could have called roadside assistance and explained to the tow truck driver why I needed a jump outside an open establishment that sells car batteries.The resolution was that the battery was bad and was replaced at Autozone. The battery leads were not a problem! They need a little cleaning, not replacing. This was also done as the battery was installed. There is no good reason other than this encounter that I couldnt have purchased a battery from Napa in Clovis and been on my merry way, and they would have had my business, and possibly return business in the future.I will not be returning in the foreseeable future. 2 stars are given specifically for the employee who used his own truck to jump my car. Thanks to you, I was able to make it to Autozone!

Ra
Review №27

Lots of parts and good quality.

Xa
Review №28

Helped me with the parts I needed, and were very kind and quick.

Fa
Review №29

Slow service, wrong auto part, hunter was on phone I was there for 10 to 15 mins just waiting.

Ra
Review №30

Get all ur parts

Ji
Review №31

Knowledgeable counter men, quality parts, convenient location and parking.

Ph
Review №32

They carry good parts

Ru
Review №33

Life is too short to attempt to buy parts from you guys.

Ch
Review №34

Great store fits perfect with old town clovis

Ry
Review №35

Awesome inventory, knowledgable staff!!!! Great small town Napa store!!!!

Na
Review №36

These guys and gals actually know their stuff, not just how to search a computer

Ch
Review №37

Great place to buy your autoparts

Ja
Review №38

This place always has the odd stuff I need.

Ge
Review №39

Sold me the wrong windshield wiper blades. How hard is that?.

Sh
Review №40

Love this place

Ch
Review №41

Very helpful and Friendly

re
Review №42

Friendly staff

C
Review №43

Excellent service and pricing

Ka
Review №44

Had to make two trips with any reason

ti
Review №45

Good selection

Ri
Review №46

Friendly and informative service

Te
Review №47

Call Tom hes it

Co
Review №48

To dark

Ga
Review №49

ECXELENTE attention !!

Lo
Review №50

Find everything

Information
5 Photos
50 Comments
4.2 Rating
  • Address:604 Clovis Ave, Clovis, CA 93612, United States
  • Site:https://napaonline.com/stores/ca/clovis/604-clovis-ave?cid=pl_yext_jobber_Gpc_25557
  • Phone:+1 559-299-4381
Categories
  • Auto parts store
  • Trailer supply store
  • Truck accessories store
Working hours
  • Monday:9AM–4PM
  • Tuesday:7:30AM–6PM
  • Wednesday:7:30AM–6PM
  • Thursday:7:30AM–6PM
  • Friday:7:30AM–6PM
  • Saturday:7:30AM–6PM
  • Sunday:9AM–4PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
Planning
  • Quick visit:Yes
Payments
  • Credit cards:Yes
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