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Lu Granite - Marble & Cabinets
839 Barstow Ave, Clovis, CA 93612, United States
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Lu Granite - Marble & Cabinets

Comments
Ly
Review №1

Unprofessional, quality of products and services are the worst...I took this line from someone else because it explains perfectly who this business is! We bought what we thought was quartz, to find out after all installed it was fake! It was a thin piece of quartz on top of white stone, like a lament! We called immediately noticing that spots were appearing quickly Christine just laughed and said we signed the paper!STAY AWAY THEY ARE CHEATERS😟Go to Apex, see their ratings, almost 5 stars, by the way the one star cause the review made me, should be a - star

J
Review №2

Do not do business with this company. After ordering countertop with this company, they proceed to send out an installer who proceeds to ruin the first counter top by cutting out faucet holes incorrectly (they were about an inch off center). When installer advised of this, he reluctantly uses remaining half of slab I had BOUGHT AND PAID FOR to prefabricate new top (reluctant because he had already loaded remaining part onto his truck). Aside from sloppiness with install (glue left all around sink edge that you can feel under lip of counter top), same installer now installs a chipped back splash. Mind you he had another perfectly good piece that he some how misplaced because he decided to take it (i suspect for another job). I immediately notified manager who advised he needed to order new material. After several weeks, I had to call them back to remind them I needed my back splash replaced. I had also advised them of the installers sloppiness and essentially theft of remaining materials that would have allowed my project to be completed. They proceed to send same person back with instructions to patch crack. I never purchased broken material. I advised installer that was not acceptable and came to conclusion they would order new piece. After several more weeks, several more phone calls, showing up at show room twice (first time manager was not there), had same incompetent installer come back to fix back splash. Still think it was poorly done and not happy with work but do not have much recourse aside from letting every one know how bad it was to deal with this company. I would pay twice as much to not deal with the incompetence again. DO NOT USE THIS COMPANY.

Ra
Review №3

Purchased our granite here and it was exactly what we were looking for. Rhonda was very helpful and I would highly recommend her and this store! We used our own installer so cant speak for that, but we are very happy with our granite.

Se
Review №4

Grateful to have a place like Lu Granite in Visalia, where we can get beautiful granite countertops at wholesale prices They dont install, (they used to refer to outside installers, but stopped doing that when they got a bad review because of outside installers.) They are just the wholesaler, but they do have awesome granitefor an incredible price!

Je
Review №5

Great store. People here are very nice and price is right. Installation was on point.

So
Review №6

Stay away from this business! So unorganized so unprofessional, quality of products and services is the worse.

Th
Review №7

Seen lu granite at the home show we had them come get specs the Monday after. We needed all new cabinets and counter tops. Well its been almost 2 weeks and after mutiple follow up calls we still havent recived the estimate. Needless to say we will not be doing any business w them. If we cant get an estimate after 2 wks, that shows as a precursor to how all will go.

Si
Review №8

Very friendly staff, great prices.

Bo
Review №9

Place sucks cant even open on time always have to wait over 30 minutes or more

Information
7 Photos
9 Comments
2.8 Rating
  • Address:839 Barstow Ave, Clovis, CA 93612, United States
  • Site:http://lugranite.com/
  • Phone:+1 559-298-9998
Categories
  • Granite supplier
Working hours
  • Monday:8AM–4:30PM
  • Tuesday:8AM–4:30PM
  • Wednesday:8AM–4:30PM
  • Thursday:8AM–4:30PM
  • Friday:9AM–3PM
  • Saturday:Closed
  • Sunday:8AM–4:30PM
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